Kind, caring, always available, professional, and affordable! It would be very hard to find a comparable bet. The counter staff is always friendly and willing to help. The doctors are caring human beings! I could go on and on about all the wonderful things they have done for us over the past ten years! Amazing! Read Less

I have been taking my pets to Riverside for about five years, and they have seen at least seven of my cats over the years. (My last two services there were about $400 combined.) I have always paid for services up front and never asked for credit. Last week, I had a really ill cat and called the clinic to ask if I could bring my kitty in on Wednesday and give them a check dated for Friday. The answer was "No, we don't give credit." Really? You won't extend a 2-day credit to someone who has been your faithful client for five years? I can understand not taking a post-dated check from a new client, but someone who has been with you that long and always paid her bill immediately? Someone with a really sick pet? Anyway, not knowing what to expect, I reluctantly made an appointment with another vet clinic in town, one I'd never been to before. Not only did the new clinic see my cat, but they let me pay what I had on hand and then write them a postdated check for the rest of the amount. More importantly, the new veterinarian was wonderful! She even called me at home the following Monday to ask how my kitty had done over the weekend. Wow! I thought. How many vets do that? She was truly concerned and listened to my report/update on his condition. At first I was a little peeved with Riverside for their attitude about "no credit," but it actually worked out for my, and my pet's, good. I definitely plan to stay with this new veterinarian. (On a final note, I will miss "Heather" at Riverside. She is an amazingly kind and compassionate receptionist/assistant, and the other ladies at the front desk front were nice too. Thank you, Heather, for always being so caring and concerned. You're a real jewel.) Read Less

Had an appointment the next day but called worried about our nanny goat bleeding after she gave birth and Dr. Roberts came right out to check her. Very satisfied with the service received. Stormy and his mom are happy now! Read Less

Had an appointment the next day but called worried about our nanny goat bleeding after she gave birth and Dr. Roberts came right out to check her. Very satisfied with the service received. Stormy and his mom are happy now! Read Less

I have been using them for years for all of my babies, but it wasn't until I brought my last dog home that I realized how caring they were. My latest baby is a rescue who is extremely skittish and scared of everything and anything. They are so sweet and patient with her. Love them. Read Less

We have been with Riverside Vet for YEARS and we wouldn't go anywhere else because they are like family! Each of the staff members are amazing animal/people loving caregivers! Other folks must feel the same way we do because they are always busy! I'm so glad Dr. Charles Harris has given us a great Vet to come to where they genuinely care about our fur babies, and know they are our family too!! Love you guys!! :) Read Less

I have a 7 month old Labrador and a 4 month old Tuxedo cat. I take both of my pets there, as my parents take their cat also. The staff is always nice an caring and love to see my dog when I bring her. My cat is also a happy point. This vet also aided in the survival of my cat, as she was 3-4 weeks old when I got her. I recommend this vet. My only complaint is they do have a long wait time. Read Less

I also had the worst vet experience I have ever had at this place. I took my dog in for a $9 nail trim because I am always afraid I will clip the quick and hurt him. Dr. Josiah Roberts came into the room, didn't introduce himself, didn't smile. Verified that I wanted my dog's nails clipped. I started to say, "Cut them as short as you can without hurting him", but before the sentence was out of my mouth, he had already clipped the first nail...and cut it way too short, making my dog yelp and bleed. He manhandled my dog, twisting the leg at an unnatural angle, never saying a word to the dog or to me. I was afraid he would dislocate the leg!! He clipped 2 more nails too short, making him bleed and yelp and howl. My dog was just frantic by this time. I finally said, "Maybe we should just stop this", to which he said, "No! He's not going to win!" My opinion is that he is very uncaring and doesn't love animals the way I think vets should. Then they charged me $17.50 for a "difficult trim"!! I went back after a couple days of fuming and relating the experience to friends who couldn't believe the vet would say such a thing as "he isn't going to win!". The office staff was nice, but we were made to wait in the lobby for about 20 min (I also feel that is really bad business to make us wait so long! )before the office manager came to us. She was nice and apologized (the doctor didn't have the courtesy to do it himself) and gave us $8.50 back. I will never return there; it wasn't the money; rather it was the treatment of my dog--and then making an unhappy customer wait for that long and not get an apology from the doctor. Plus,I felt they thought my dog was in the wrong as he fought the procedure. A vet should love animals, and I just really felt that this guy doesn't. Read Less