Madison Veterinary Hospital

After coming home from a week long vacation and the cat and dog being boarded here, we expected them to come home in good condition. They most certainly did not!! Our dog was absolutely drenched in urine and they tried to pretend she spilled water on herself. Couldn't touch her or get her in the car bc she smelled so bad! Then we get our cat back and he smells too but we at least get him home and take him out of the carrier and he can't walk, is struggling to breathe and looks like he is on death's doorstep. We are currently at another vet we trust and praying he will be OK. If you value your pet's lives, stay FAR away from this place! You have been warned. Read Less

We're new to the area and needed a vet asap one morning. They helped my sick dog and she got better. They also helped with the rest of our dog army when they were sick from bringing home sick puppies. All are happy and healthy. The vets were great, caring, and helpful. Even called to make sure our dog army was doing better. We had a bad experience with a different groomer in the area, but I had every confidence that the groomers here would do a great job. We took our Toy Poodle in today for grooming and they did a wonderful job making her beautiful. The cut is what I asked for, she was bathed, and her nails were done nicely. She even got her shots updated during her stay. The price may be more than some want to pay, but I paid more for the bad grooming experience than I did at Madison Veterinary Hospital. I highly recommend this place for veterinary care and grooming. Read Less

A friend asked me to write this review in their words. Her pets have been going to this vet for years but no more. It has become to expensive and the inappropriate behavior she could hear going on was inexcusable. The receptionist was rude and sharp with her, she did not wish to explain the charges to her. (The receptionist was young). They don't seem to keep the staff like they used to when Ruth was there this management now is all about money. Sorry but this has to be one of the worst vets now. Goodbye Madison Veterinarian Hospital. Read Less

I'm officially ending my 10 year relationship with Madison Vet Hospital. You don't get my money any more. The last 2 years have pushed my to the limit, but today pushed me over the edge. I've already spoken to management once about the woman in her late 20's that works the front desk. I'm truly sorry that my asking for an explanation of charges was such an inconvenience to your day. In fact, that was the reason I called management on you before. Not because of the charges, but because you're a complete jerk when you're asked for ANYTHING. Now don't get me wrong, I am incredibly pissed that the staff PROACTIVELY offered me an estimate this morning, and once again I was charged $100 more (this afternoon) than the original estimate, without explanation. However, if the woman had said something to the effect of "let's take a look at this and make sure everything is okay," I probably wouldn't have decided to switch vets. So in a way, I appreciate her garbage attitude, because at least I'm free of this place. As to the services they provide- I got my dog back groomed completely crookedly, I'll have to go back and fix that tonight. But then one of the staff told me that my dog had an abdominal hernia. Yes, yes she does. In fact, I paid you guys $600 two years ago to fix her hernia when you spayed her and you didn't do that. But you ASSURED ME that the little bubble on her belly was fixed and would go away over time. It hasn't. And now it's a problem? Why would I trust you with my dog's life? You guys are scam artists, using people's pets as leverage to get as much money as you can from them. Taking recommendations for ANY better vet in the area. Read Less

My dog as a pup got her Bordetella shot here 9 months ago with Dr. Orr. As I understand, it is something that is only needed yearly, per their shot record reminders. I had boarded my dog for 7 nights and about 3 days later she showed symptoms of what I now know is kennel cough. (3-4 incubation period, by the way) I have zero experience with it, and could only see that she was hacking and vomiting every 10-20 minutes. I brought her in to Dr. Orr in the morning who said she would observe Pippa. 3 hours later, Dr. Orr called and said Pippa never vomited. (She didn€t mention any other symptomatic behavior either) I expressed my disbelief and made a joke about how Pippa did this every 10 minutes around me and then nothing around the doctor. I returned to the hospital to pick Pippa up. As she was being brought up to the front, Dr. Orr came out and said Pippa pulled on her leash and vomited. So Dr. Orr ran x-rays and tests and we decided to give Pippa a strong anti-nausea shot since she probably had gastritis. I was told if she vomited WITHIN 30 minutes, something was seriously wrong, like a blockage, and she would likely need exploratory surgery! Well, Pippa coughed, hacked, and vomited 3 times within 20 minutes after I left so I brought her back in, pretty scared and upset at this point. The desk admin went to Dr. Orr then came back and told me that the Dr. said to wait AFTER 30 minutes for vomiting, so I was turned away. I left even more upset and waited 2 or so hours while Pippa slept (We had been up since 3:00 AM with this) but she would still periodically cough and hack. I couldn€t wait longer, so I brought her back, around the time Dr. Orr was leaving. Dr. Williams had Pippa for about 10 minutes or less and called to tell me she was afraid Pippa needed emergency exploratory surgery since she was reacting with pain and tenderness in the abdomen (I imagine being poked and prodded in the stomach all day, anyone would be feeling tenderness and pain at that point) I€m guessing Dr. Orr or a chart briefed Dr. Williams on Pippa€s history that day which probably lead her to this assumption. I rushed back, got Pippa, and took her to the emergency clinic they told me about. The vet there told me instantly, after witnessing Pippa€s coughing, hacking, vomiting, that it was just kennel cough. And he was right. He was very through in examining her and observing her behavior (right in front of me) and said that was not a dog suffering from a blockage. He even pressed her trachea which caused her to have another cough fit and said that happens with kennel cough. (Leash pulling?!) Pippa had been on the meds for 2 days and her cough decreased significantly with certainly no vomiting at all. I cannot tell you how upset and distressed I was throughout this whole ordeal at both the complete lack of due diligence and lack of concern exercised by Dr. Orr. Pippa adores the unleashed dog day camp and staff, but I cannot trust this vet and hospital for boarding or medical services any more. Of course, this all cost quite a lot of money in addition to the distress and inconvenience I and my poor dog went through that day. Read Less

Love the care and staff here. Each of them are very kind and compassionate! Can't say enough wonderful things about their dog day camp program. Our dog has been attending for four years and gets so excited each day to see his friends. Love their play yards. Sprocket loves the dog pools :) Read Less

Madison Veterinary Hospital has been caring for our pets since 1993. We have been through emergency situations, a young rescue dog, elderly dogs, deaf dogs, cats with kidney disease. They compassionately were with us at the end of life for beloved pets. We always come home home well informed, with appropriate medication and get follow,calls when warranted. This year our rescue has been in Day Camp. It probably saved her life. We love Madison Veterinary Hospital and their fabulous staff. Read Less

OMG! I wish I had looked online first! This place is known for super high fees and not providing proper care for dogs! I took my mini schnauzer in for a leg injury and was told that they couldn't see anything wrong with it but her blood test came back with low white cells but they didn't know why? Sent me home with pain meds and an antibiotic shot oh and don't forget the $665 bill! For not knowing anything? Outrageous! Now we had having to spend even more money taking her to a competent vet! Read Less

A tad pricy is an understatement. Took my 8 year old and 6 week old in for shots and check ups. Just for looking at a spot on his leg was 50 bucks. All total it was 478. I declined to antibiotics and was told it would be a 10 to 15 minutes wait for a written prescription. I told her I would come back later...only to be informed it would be 15 dollars for them to write a prescription. I would never recommend this place. Read Less

They don't have great beside manor. They can not treat puppies that our blind..they have no idea and have to look stuff up online...the puppy loved day camp but we can not say he didn't get hurt the last time he was there because no one knows what happened...if he didn't get his nails trimmed no one would have noticed anything...the bill was never under $100 (weekly)..the last vet stormed out of the room..was imature and unprofessional...they habe a different diagnoses everytime we go there..now switched vets...if this was my kids I would have switched pediatricians because they are no better than a crooked doctor.. Read Less

Doggie day camp is expensive but it gives my dog Oreo the chance to socialize with other dogs in a safe setting and have fun while I'm away at work. It's worth every penny it costs. The staff takes great care of their charges and keeps them safe even in the heat of an Alabama summer. Read Less

We have had very good luck with the Unleashed Day Camp, then boarded our dog for a week for vacation. Within two hours having him home he was in the Emergency Animal Clinic with pneumonia in both lungs, and apparently no one had noticed. I'm not sure if there is a disinfection problem or if he picked it up from another dog, but this is a serious situation we're now dealing with. Read Less

Madison Veterinary Hospital has been great to our pets and us for over 30 years. The staff is friendly and caring and very attentive. We have used the veterinary services, the grooming services, the boarding services, the rehabilitation services and the day camp. We are highly satisfied with all the services. Our pets have had long and happy lives withthe help of Madison Veterinary Hospital. We highly recommend them. Read Less

I can't say enough about Madison Veterinary Hospital. We love Dr. Williams. The staff is awesome. The Unleashed Day Camp is truly a blessing. It is so fun to see all the pictures from the day! It is so obvious Brittany's love for her job and our pets. Daisy really enjoyed her Birthday party. We have a new puppy Bindi and Brittany came out right away when I arrived to get her. I always feel completely comfortable leaving my dogs at camp. They have a great day and come home tired! Thanks so much! Read Less

can't give no stars. we had an emergency with an allergic reaction with our dog and they refused to see her. it was a Saturday and our vet is closed. heartless. so glad I no longer live in madison. i Read Less

We were EXTREMELY disappointed with this establishment. We are new to this area and tonight, our healthy , happy dog collapsed in the yard right in front of us. She was paralyzed from the neck down. We called them because they were closest and were turned away at 3:45 because they closed at 5. We were told to try the Animal Emergency Clinic in Huntsville. They definitely get the credit deserved. But we cannot get over being turned away for such a ridiculous reason. Shame on you.Read Less

I am truly grateful for Unleashed Day Camp and all of the staff members who looked after my dog during the day while I worked. Between the birthday parties, running, playing and treats I know Swift had an amazing day every time she went to day camp! You all have been a blessing and we are going to miss everyone there and all of the other campers!! Read Less

You all are the best, my babies love you all and after loosing one of our dogs a few month ago I got to say that I have never seen so much compassion in my life. The best team ever. We love and appreciate you all. Bama Belle, Misun, Elfie, D.O.G and the Jahnig family Read Less