Animal Hospital Of Mobile

We boarded our Miniature Schnauzer over the Christmas holiday weekend and have never been to this vet clinic.  We live out of state and needed a place for our dog to stay for the weekend.  A week previous to the scheduled visit, our dog had her annual exam and shots.  They faxed the records to the clinic and I checked with the clinic to make sure they received them, which they did.Of course, when we arrive at the vet, they can't find her medical records, but took her anyway.  I was surprised that they require a flu vaccine, as no other vet requires this where we are from.  Thinking that there must be a flu outbreak in Mobile, I consented to the $25 vaccine.  We noticed after we picked her up that she was lethargic, breathing heavy and just not herself.  Throughout the week following her stay, our dog didn't seem the same. Now, five days later, she is diagnosed with pancreatitis.......We had to take her to an emergency clinic at midnight and now she is on IV fluids......This is a situation that within two days took her from a perfectly healthy dog to a life threatening condition.Stress and fatty foods can cause pancreatitis, especially in Schnauzers. We are fully aware of the risk factors and make sure she  only eats quality foods.  While we'll never know if this boarding situation was the cause of the acute pancreatitis, we fully believe the care received wasn't what we expected.  Luckily for this clinic, we don't live in Mobile because if we did we would let everyone we know not to ever set foot in this vet office.  And by the way, they never did locate her medical records!! Read Less

I needed a refill of an RX for my 2 dogs (My Vet in ATL was ready to Fax the RX to AL once I could locate the meds) I called to see if this Vet had what I needed after calling several others in the area that either did not have stock of the Vit K-1 or one ER (MedVet) said they would not fill my RX cause they wanted to keep their stock for their own future patients needs? I found this unusual as they should be able to restock their pharm. Animal Hospital of Mobile was more than willing to help me out! Lori made the arrangements to accept the faxed RX from my Vet in Atlanta and cheerfully arranged pick up and payment over the phone as we traveled from FL to AL. It was a pleasure doing business with this Vet practice which really cares about people and their pets! Thanks for the great service! Read Less

I took my Border Collie here on a Saturday at around 3:15 pm. They close at 4. I was immediately greeted and taken back to a room once I gave my information. Just a note, that these guys are not my normal vet, they were just the closest vet to me that was open at that time on a Saturday and was not Banifield. Have had no experience here before. I had taken my 9 month old puppy in for bloody stool. Once I got back to the room, the tech asked a few questions, including whether or not he had been vaccinated. I advised that he had received all puppy shots, his last set, including rabies, being on 5/16/2015 and had been on heartguard as a heartworm preventative. The tech politely told me that she would be right back, and proceeded back into the office area. About 5 minutes later, the tech came back. The tech said the vet (who had not looked at or seen my puppy at this point) wanted to do a parvo test. I just looked at her. My healthy looking, bouncing, barking puppy in great body condition and with a shiny coat who had all of his shots obviously did not have Parvo, bloody stool or no. I have seen parvo stool, and even when the parvo is just starting, the diarrhea is water-like in consistency and the pups are noticably depressed. My pup had loose stool, but not water-like, or I would have had him at the vet immediately instead of waiting to see if he just had a bad upset tummy. Apparently my opinion of this was plain on my face because the tech proceeded to explain that "we" like to test for parvo when there is blood in the stool since that is how parvo normally starts. The tech did give me an option; she asked if I wanted to proceed with the test. I hesitated. I had to weigh my 2 years of vet tech experience with the 4 year, $150,000 education of the vet. Surely whomever the vet was (I still hadn't seen her) knew more than I did. So, I agreed to proceed with the test. So, the tech took my puppy back, did the test, brought my puppy back and let me know the test would take 10 minutes for results. 10 minutes later, the tech came back (I still hadn't seen a vet) and said the test was negative. Holding back my "told you so," I agreed to what should have been done in the first place, which was a fecal test. The tech took my pup back again and brought him back after they had gotten a stool sample. I finally saw the vet 10 minutes later (not Dr. Ed or Dr. Laura, obviously a relief vet fresh out of vet school...) when she came in and told me my pup had a pretty bad hookworm infestation. The vet agreed to let me take a treatment home for my other two border collies as well as my pup and did not charge me for the fecal exam, just the parvo test. I waited a few more minutes for them to prepare the medicine. A different tech came in and proceeded to start giving my puppy a dose of liquid wormer. Panicked, I asked what was it that she was giving him. She said, "wormer." I bit back my "no sh*t sherlock" and asked what kind because I will not give my herding dogs liquid ivermectin. My pup has been tested -/- for the MDR1 mutation, but still I am cautious. She told me pyrantel, which was fine. So, my puppy was (eventually) correctly diagnosed and given a treatment and I was not charged for the fecal flotation, so why am I upset enough to write an "eh..." view on google? First of all, because the vet ordered a test without seeing my puppy first and just relied on the "history" taken by the tech. This is, of course, assuming that the tech did talk to and give an accurate history to the vet, because I didn't see the interaction. Second, because two years of minimum wage vet tech experience starting in 2006 apparently trumped the powers of deduction of a graduate of vet school. Third, because I didn't see the vet until after a diagnosis was made. I understand that this was Saturday afternoon close to closing and that the goal was probably to save time for me and for the people working at the clinic, but there are no shortcuts in medicine. Suck it up and do it right or don't practice medicine. Read Less

The most caring and understanding vets I have used in Mobile, kind and gentle. Prices are very reasonable compared to the others. I will continue to use them. A good vet is hard to find and I have found mine. Read Less

We had a cat (about 2 yr old) that started to have some problem moving her hind legs and we took her to this place. The vet told us he did not know what it is and he had never seen this condition. He gave her injections of anti-inflammation and anti-biotic. Our poor baby passed away next day of the visit. We did try to figure out what it is, and even we, not being familiar with all the veterinarian knowledge, kind of figured that she was having some heart problems from web searching, and we learned it was a common knowledge for this common condition. Not only that, the cost was expensive and when we called them in the morning she passed away, since she was really really ill, they said the earliest they can see her was 10am which was about 1hr away. We were afraid she would not make it and unfortunately she did not. They did not even refer someone else. I just do not want anyone else to experience the same grief I am going through with great pain. I simply miss her so much and cannot stop crying since the day she left. She suffered a lot and she was so pitiful when she passed. I would never forgive myself letting her suffer so much.I am only hoping to help anyone who happens to see my review to make a good decision for your family member. Read Less

I took my cat for an exam and vaccinations, and the vet and her staff were excellent. They informed me about the procedures, let me know beforehand how much everything would cost, and didn't do anything without asking me first.\n\nThey also handled my cat with great care. Everyone who worked there was very polite, and they were able to answer all of my questions. Their prices were reasonable for the services they provided.\n\nI would recommend this facility to any petowner looking for a vet. Read Less

They did the same thing to me. I went in for shots. They never told me that there was going to be an exam and all this other crap, nor did they tell me that I was going to be billed $220 for everything they did! I swear they would charge you for even writing stuff down about your pet if they could! I even tried to go back and get a refund for my second shots because the vet that worked on my cat refused to acknowledge my expectations and just did whatever the hell he wanted without my consent, but of course him and his vet tech got me in a room and through procedure at my face. And then he persisted to call me an idiot by waiving his degree in my face while telling me that the vaccines were necessary for a single indoor cat (even though the last time he said it was just recommended). Even when I explained the situation to him and after he claimed to be sharp on his notes about his patient's exams and the owner's needs, he still pretended to act like he didn't know what I was talking about. Its rude to treat your own client like a child and then rob them of whatever they have. Doctor, you're a pretentious wanabee elitist. Get your head out of your arse and learn that med school isn't the basis of life. The way you go about treating anyone with a complaint or anyone that you find inferior to your ""education"" is ridiculous and unethical. Read Less

I love coming to The Animal Hospital of Mobile for all of my pets routine vaccinations and wellness visits. I have had nothing but exceptional serveice and kind loving treatment for me and my pets. I would highly recommend this clinic to anyone looking for the best experience possible for their pets. Read Less

This place came up when I was looking for a place to board my 3 dogs. They were relatively cheaper than other places, and they would accept proof of purchase for vaccines ( I vaccinate my dogs myself). The counter girl was very nice. The vet called me while I was away to tell me that one of my dogs had an ear infection and he was treating it, that another one needed hair pulled from her ears (really??) and that another needed a dental. When I picked my dogs up 6 nights later, my bill was TWICE as much as I had budgeted. $600!! Apparently, the vet examined my dogs (didn't ask him to), and charged me, bathed all of them (didn't ask), and charged me. ""It's our policy"" I was told, never in writing, and charged me around $20 a dog. Then charged me 15$ A DAY to treat my dog's ears (didn't ask him to) and around $80 for the medication. He then proceeded to try and sell me expensive science diet food and argued with me about the benefits! (anybody remember the recall?!) I feed Canidae, not cheap food. He also argued with me about the risk of anesthesia on my greyhound for the dental. She almost died once b/c of anesthesia...I know my own dog! All in all, a very unhappy experience. I tried to get out of there without paying the extra stuff, but my hubby was so fed up, he just handed over the card. And to top it off, all three of the dogs coughing and sneezing...and this has never happened before! So much for trying to save money on boarding, next time we will head back to animal barn. Read Less