Dr. Brian Bufkin, at the MedVet location in Mobile AL, is undoubtably the most knowledgeable, professional, detailed Doctor I have ever encountered. He explained step by step the details of a suspected mast tumor, that Spanky may have, and steps to be taken.He is board certified, and I suggest that you google him. As a client, I have never experienced such professionalism, knowledgeable, and comforting doctor for animals. I left having complete trust in Dr.Bufkin, and I feel assured with any decision he makes, for Spanky. Trisha, who is part of the staff, was very detailed, knowledgeable and professional leaving me assured that I could call 24/7 with any questions or concerns. We love our babies like family, and you can leave them in their hands, knowing, they will have the best care possible. THANK YOU!! Read Less

Our 8 year old dog started to not eat her food and we noticed a bulge in her side. Our normal vet checked out our dog and had a feeling her issues were probably a cancerous spleen given the hard lumps location. We didn’t want to wait for a closer surgeon to come back from vacation so we went to MedVet. Dr Bufkin was very knowledgeable about dog cancers and the options available. He knows his dog cancers and sat and talked with us quite a while. I felt much better about leaving her there after talking with him. After reviewing her info and checking her out on an quick ultrasound he agreed with our vet that our dog maybe had a few months if surgical procedures went well and we got chemo. But could be as short as a few weeks or possibly not even a successful surgery due to how large the spleen was and standard surgery risks. He was very helpful though and explained the risks and different types of cancers it could be. We decided to do surgery given our dog was obviously not comfortable (enlarged spleen), stopped eating, and we wanted to do anything to help her for the last few months. A burst spleen is a painful way to go and taking them to a vet after it bursts, well they probably wouldn’t last the car ride. I said my goodbyes like it was maybe the last time I’d see her and we left her there that day and he had free time later and did the surgery same day. It went well for the spleen but he discovered numerous other small internal tumors that couldn’t be removed. He said after looking inside she maybe had a few weeks max. They were all over everything in her abdomen. We got her back a few days later and started trying to nurse her back to health. We planned to start chemo in about two weeks. Unfortunately she just couldn’t recover. She was weak prior to surgery and hadn’t been eating right for a while so she just didn’t have the strength to heal. Her belly started filling out the loose skin she had from the large spleen removal which was concerning. So we took her to our vet. She apparently started to have internal bleeding and fluid build up in her abdomen. They used a syringe to do a puncture and confirmed it. Our normal vet had some options but estimated it may just give her another week. We didn’t want to put her through any more pills or vet stays (she always hated vet visits) or further surgery’s. There was just too much cancer going on to ever successfully get rid of it. So we ended up putting her down at that appointment before things could get any worse. It was peaceful and she wasn’t going to suffer any more. That’s the story. But since this is a review I do want to say MedVet was very helpful and upfront about everything. The risks were well explained and cost estimates were pretty much spot on with what they said and what we expected from any other place. Emergency dog care or surgery is going to be expensive. Not like some normal vet visit. People shouldn’t be surprised about that. And yeah it’s a business, so expect them to talk about payments. The price was a llittle bit higher than the bottom estimate because our dog stayed an extra day there and we had samples sent off to a lab, but it was still lower than the high side. It’s hard to be thankful to anyone when you lose a pet. And spending thousands on your dog only to have to put her down a week later is rough. I wish we didn’t do the surgery and put her through it but we didn’t know how bad things were. But I’m glad we had MedVet as an option and at least made an attempt to save her. I had no problems with the way they handled everything and I don’t blame them. We knew from multiple vets that things were bad and surgery was risky. But Dr Bufkin seems to be very good at what he does. I have a 24/7 vet significantly closer to me (5 min vs 45 min to MedVet). But the surgeon there was on vacation and no one else could see our dog. So again, I’m just glad MedVet was available and was able to get her surgery done so quick. I hope to never have to go again of course. But specifically MedVet itself, I had no issues with. Read Less

Our dog was hit by a car and passed away. Not sure what to do about his remains, we called a few places before calling MedVet. They explained all of the options to me over the phone clearly and calmly while I was panicking, and we were able to bring his body in for them to send off to their third party cremation center. My husband and I arrived very distraught, and the two ladies who met us were calm and sympathetic, and showed us to a private room where we could cry and fill out paperwork. They were just the help we needed on one of the worst nights of our life, and we will be bringing our other dog there if we need an emergency clinic. Read Less

Very nice Clinic. Listened to everything I said. My dog couldn't use her back leg....they got her a rug to stand on so she didn't fall then they got her blanket to rest on. They reviewed the medical history thoroughly. Did a thorough exam on my dog. We previously had a surgery gone bad elsewhere and dr. Bufkin listened and treated my dog in all areas to help fix the bad surgery. We are now back to gaining weight, beginning to use her leg again, getting an infection under control, and getting her pain under control. I'm finally getting my "before surgery dog" back and I am thankful to them. I should mention we drove 2hrs to this clinic bc there wasnt a board certified vet near my home. We wanted board certified bc a general practitioner botched initial surgery. Totally worth the drive. Read Less

Do not take your dog or any animal here because they charged for our dog and they had to known he was going to die without the medicine that could had saved his life. They failed to give the medicine to him until the next morning when he should had taken it as soon as he arrived. I think they didn't have the medicine and they waited until the next morning to get it but acted as if they had it and that he didn't need it until 12 hours later. Trust me when I say the dog needed the medicine, it was very obvious. I repeat DO NOT take your dog here. There are other emergency vets in Mobile like Theodore Vet where the technology is impeccable and service outstanding. Also Rehm animal clinic is open at night. Take your furry family member to a more professional and seasoned establishment. If I could rate a zero I would but I cannot. God bless! Read Less

Dr Bufkin at MedVet is amazing. He will sit down and talk with you, not at you. He is compassionate and very knowledgeable. Our girl had a extremely rare muscle disease(she was the third ever case in history). He helped us get a extra 2 months with her that we would not have had otherwise. Ultimately her battle was lost. However we are extremely appreciative of those last two months we did get with our love.Read Less

My dog injured his elbow and was in too much pain to walk. I was referred by the family vet to the orthopedic surgeon at MedVet. After a consultation it was decided that my dog needed surgery. Dr. Bufkin took the time to explain and show me what exactly was wrong with my dog's elbow as well as what would be performed during the surgery to repair his injury. Needless to say that taking care of a big dog after any surgery isn't a fun task but the staff at MedVet provided me with plenty of instructions beforehand to ensure that his recovery and healing period would progress smoothly. They were always available to answer any questions I had throughout the process. I am very happy to say that my dog is all healed now and is back 100% with full mobility, running and playing just as he always did. You wouldn't even know that he ever had such a painful injury a few months ago. Read Less

Recommended by regular vet for emergency. Performed just like hospital ER. Stabilized patient hit by car and diagnosed injuries. Board certified surgeon did surgery. Kept us in the loop before, during and after surgery. Patient recovered well from serious injury/surgery.Caring, competent staff.Not inexpensive but very fortunate to have this capability nearby. Read Less

The staff were all very friendly. Everyone treated me and my dogs with kindness and respect. Though I was there for an emergency and was a little anxious, everyone was calm and professional which made me more calm. I love my primary veterinarian but I was very pleased with my experience here. Read Less

I was no where NEAR impressed with this facility. For an emergency vet I was disgusted by the lack of compassion these people show. Its deplorable! I would recommend driving to an emergency vet in Florida or Mississippi before utilizing their services again. It wasn't even that the price was unreal - its an emergency vet that's expected and I don't care my pets are family but the deplorable attitudes need to be adjusted for the price people pay. Read Less

Out of town and called with a sick guinea pig, told "sorry the vet on staff today does not see pigs" nurse seemed genuinely sorry after hearing the story...pig died later that day. This was the only recommendation (and place open) we could find on Thanksgiving. Stinks to watch your 11 year old do every thing she can to keep that animal alive with no veterinary training and only Google to try and do what we could... Read Less