We had the sad occasion of euthsnizing our very sick cat. The staff were compassionate and professional. They helped us get through a heartbreaking situation. A few days later, we received a card with a small note and/or signature from each one of the employees, from doctor, to tech, to admin, sympathizing with us on our loss. The doctors and the rest of the staff are very professional and take great care of the animals in their care. Read Less

Dr. Campbell has been our vet for many years and always makes time for our fur babies. We are a military family now and recently had a bad experience with a local vet where we are stationed. Dr. Campbell was able to review photos and x-rays for us since we can't make it to Alabama for our sweet girl to be seen. We are so thankful for his knowledge and compassion! Read Less

The actual vet Dr. was nice, and so were the vet assistant staff,,, BUT when I had my Maine Coon cat shaved there, she came home with an injury. I called to inform them, but they never got back to me. PLUS, when I went to order my dogs medicine on line, they told me they had to charge me $20 just to respond to the request. I called 3 other vets in the area, and None of them have this policy! I will not be taking my critters back here. You're supposed to care more about your patients (and their caretakers) than making a buck. Read Less

Where to begin. If I could give no stars I would. Dr.Truett and Dr. Campbell killed our precious pug - Puggie Tu. We brought Puggie in to the office at the end of November for a UTI and she saw Dr.Campbell. He recommended that Puggie Tu be spayed because her breed was susceptible to uterus problems (she was 11 years old) and have the dog flu vaccination. We agreed to the flu vaccination and scheduled her to be spayed in 2 weeks. After leaving the office 10 mins later I noticed Puggies face swelling and her breathing was labored. We rushed her back to Central Baldwin Veterinary Hospital where Dr.Campbell gave Puggie a benadryl shot because she was having an allergic reaction to the flu vaccination and wanted to keep her for observations for a few hours. They called us a couple hours later and said she was doing better and we could come pick her up. 2 weeks later we took her in on a Friday morning for her spay, perfectly healthy. The lady at the front desk told me I could come pick her up Saturday morning. I received a call later Friday afternoon that Puggie came out of the surgery great and was doing well. Went to pick her up Saturday morning to find out that Dr.Truett had given her the flu booster vaccination without notifying us and wanted to keep her for a few hours to monitor her and asked if I could come back at 11am. I was wondering at that time why the Dr. would give our 11 year old pug that was recovering from surgery a vaccination shot that she was allergic to but thought, "she is the Dr." and was given no indication of exactly how bad our Puggie Tu's condition was at that time.Went back up there at 11am and was met in the treatment room by Dr. Truett, stating that Puggie Tu had another bad reaction to the flu booster vaccination, I was able to see her for a few mins, she was hooked up to the monitors and oxygen. Dr.Truett said they closed at noon and she was going to take Puggie home with her to monitor her as they do not stay at the office to monitor the animals. She said that she had given Puggie a benadryl shot before giving her the booster, but Puggie started turning purple and having trouble breathing. She gave her a mild sedative to calm her down as well. She assured me Puggie was going to be okay. I received a call from Dr.Truett around 3pm that Puggie had passed away. We filed a complaint against Dr.Campbell and Dr. Truett with the board of veterinary medicine with the state of Alabama for the death of our Puggie Tu and they were found both Dr.'s at fault for Puggie Tu's death. Our hearts will forever remember our Puggie Tu so with all this said---PLEASE THINK TWICE BEFORE ENTRUSTING EITHER OF THESE DOCTORS WITH YOUR FURRY FAMILY LOVED ONE - THEY HAVE NOT TRIED TO CONTACT US WITH ANY ADMITTANCE OF GUILT, SORROW, OR CARING OF ANY REAL CONCERN WITH WHAT THEY TOOK FROM US!! Read Less

Where to begin. If I could give no stars I would. Dr.Truett and Dr. Campbell killed our precious pug - Puggie Tu. We brought Puggie in to the office at the end of November for a UTI and she saw Dr.Campbell. He recommended that Puggie Tu be spayed because her breed was susceptible to uterus problems (she was 11 years old) and have the dog flu vaccination. We agreed to the flu vaccination and scheduled her to be spayed in 2 weeks. After leaving the office 10 mins later I noticed Puggies face swelling and her breathing was labored. We rushed her back to Central Baldwin Veterinary Hospital where Dr.Campbell gave Puggie a benadryl shot because she was having an allergic reaction to the flu vaccination and wanted to keep her for observations for a few hours. They called us a couple hours later and said she was doing better and we could come pick her up. 2 weeks later we took her in on a Friday morning for her spay, perfectly healthy. The lady at the front desk told me I could come pick her up Saturday morning. I received a call later Friday afternoon that Puggie came out of the surgery great and was doing well. Went to pick her up Saturday morning to find out that Dr.Truett had given her the flu booster vaccination without notifying us and wanted to keep her for a few hours to monitor her and asked if I could come back at 11am. I was wondering at that time why the Dr. would give our 11 year old pug that was recovering from surgery a vaccination shot that she was allergic to but thought, "she is the Dr." and was given no indication of exactly how bad our Puggie Tu's condition was at that time.Went back up there at 11am and was met in the treatment room by Dr. Truett, stating that Puggie Tu had another bad reaction to the flu booster vaccination, I was able to see her for a few mins, she was hooked up to the monitors and oxygen. Dr.Truett said they closed at noon and she was going to take Puggie home with her to monitor her as they do not stay at the office to monitor the animals. She said that she had given Puggie a benadryl shot before giving her the booster, but Puggie started turning purple and having trouble breathing. She gave her a mild sedative to calm her down as well. She assured me Puggie was going to be okay. I received a call from Dr.Truett around 3pm that Puggie had passed away. We filed a complaint against Dr.Campbell and Dr. Truett with the board of veterinary medicine with the state of Alabama for the death of our Puggie Tu and they were found both Dr.'s at fault for Puggie Tu's death. Our hearts will forever remember our Puggie Tu so with all this said---PLEASE THINK TWICE BEFORE ENTRUSTING EITHER OF THESE DOCTORS WITH YOUR FURRY FAMILY LOVED ONE - THEY HAVE NOT TRIED TO CONTACT US WITH ANY ADMITTANCE OF GUILT, SORROW, OR CARING OF ANY REAL CONCERN WITH WHAT THEY TOOK FROM US!! Read Less

The woman veterinarian was very kind and helpful but the front desk staff are extremely rude. My friend brought her dog back after her spay with minor complications and they acted like it wasn’t a big deal. When my friend asked simple questions about her dog they got super snippy with her. Just very disrespectful Read Less

Dr. Campbell is awesome! Our dog is very timid and very scared of everything. Dr. Campbell was so gentle with her and she was at ease with him. Wonderful experience will definitely go back. Staff was so friendly and helpful with making her feel comfortable. I highly recommend Central Baldwin Vet!!!!! Read Less

No Stars! Had to choose 1 star to be able to post. Awful environment. The front desk staff, rude, snappy, ill-tempered, discourteous, in need of customer service training. And this is just what I witnessed while filling out my application to bring my new dog there. As I watched the front desk staff interact with other clients, I got a bad feeling. The way they treated clients and talked to them was atrocious. When I gave my application to the lady at the front desk, a customer had stepped back inside to ask a quick question after having left his dog, the lady snapped his head off and was rude. After that, I was convinced I didn't want to leave my dog there. I told the lady, please just give me my application back. I left and went to Silverhill Animal Clinic. A world apart!! Greeted me AND my dog with "Good Morning", from Whitley. Whitley then took my dog from my arms and hugged on him so sweetly, and held him while taking my information on computer. The staff, wonderful people. Dr. Flowers, amazing and knowledgeable. Central Baldwin Vet, in dire need of a staff overhaul. The vets are good, but the staff, absolutely horrible. I personally don't want hateful people handling my pets. Read Less

They've always taken great care of our pets and the fosters I've brought in. I am very grateful for the medicaid program that allows you to get your animals spayed and neutered at an affordable price. Thanks to the staff and doctors here! Read Less

So we were at the central Baldwin vet on the 9th and I told them kira had been acting weird and sad. That she's not as Energetic as she was and she's been limping but I checked her leg and it was fine. I didn't know if it was bc of the heartworm treatment , the baby that ill be having in very few weeks , or maybe bc age is catching up with her. I told them this during the exam!and they said nothing about it!! And as of today her symptoms have gotten way worse and far more noticeable ....... my fur baby isn't old or sad bc of the arriving baby. Shes very sick!! I'm almost 100% sure she has a very very bad case of lymes disease I am so over this vet not doing their job corectly!! I wanna go there and punch them all for not listing or not even checking ! If I'm right and this is what she has then it could kill her. So I'ma bring her to a new vet tomorrow and I hope that she's not to far gone. She can't even eat without crying. She was lying still as can be and started screaming like someone hurt her bc her joints hurt so bad. And now when she walks she looks super stiff I'm so sad for my kira and I don't have a lot for another vet trip I hope they can fix her up good with what I have:(Read Less

This Veterinary Hospital is great! Dr. Pickens is amazing. I have a lot of animals, possibly too many, and a good vet is very important to me. All of the doctors and staff are friendly and attentive. All of my furkids are treated with care. Read Less

Back at the Vet with Brock today, he's still been running a fever but mainly at night. Now got him on something better & a little stronger so he can get rid of this "crud". Dr.Pickens is very good with him & she's sooo nice... also Doesn't think I'm over reacting, Said I done the right thing on bringing him back. :-) Read Less

We recently used CBVH to care for and treat our puppy for Parvo. Dr. McKnight explained the costs we would be facing and the options we had as far as payment arrangements. I made the initial down payment according to their policy and left feeling gracious that they were willing to work with customers, as this sickness can become very costly to treat. At the end of the week, my husband picked up our puppy and left a signed and dated, blank check per the instructions he was givRead Less

Tigerlil - About 1 1/2 years ago I brought Tigerlil to Central Baldwin, literally on deaths door. She weighed 7 lbs and was jaundiced. Dr McKnight and the other vets tried several therapies, antibiotics, special food, force feeding,where we got more food outside than inside, nothing was making her better. Dr. McKnight suggested a feeding tube as a last resort, we agreed. Treatment became so much easier. Feeding time was a breeze. Care had to be taken to keep feeding tube cleaned out before and after feeding. This consisted of a small syringe if water injected through the tube. The food had to be soft enough to easily go through the tube, and only a small amount injected at a time. It probably took about 10 to 15 minutes to complete the feeding but it was painless for both of us and the best thing is she thrived, she started gaining weight and perking up. As you can see from the picture below, she is still going strong. Knowing what I know now, I would use the feeding tube before trying force feeding any day. They are very thorough and dedicated to the care of the patients in their care. I have 5 dogs and 2 cats, they take care of all of them. I am so thankful I found this hospitalRead Less

Just want to say a huge "thank you" to the Doctors and staff at Central Baldwin Veterinary Hospital! I came in with my dog on a Saturday, as a "new patient", and with an emergency! The staff were friendly and comforting. My baby had surgery and is on her way to recovery! We have found our Vet! Read Less

Thank-you so much for taking care of my baby Chance y'all saved his life your office has amazing staff and doctors and nurses I would for sure tell anyone that needs a vet to use y'all cause y'all are the best and thanks again for taking care of my baby !!!! Read Less

Wow! I love this vet. The staff is amazing and very friendly. They really do care about my animals and the doctor was amazing, he answered every question and made me feel right at home. He didn't rush me and he was very good with my doggies. So blessed to have found this vet. Thank you so much for loving my animals as if they were your own. Read Less

CBVH is simply the BEST! I can't seem to find the words to express my appreciation and gratitude for all CBVH has done for my babies! I've been taking my babies to Dr. Campbell for over 20 years now. We've been truly blessed to find such caring and compassionate people to help us in some of our darkest times and happiest times. Dr. Campbell, Dr. Pickens, Dr. Truett, Dr. McKnight, Judy, Carol and ALL the rest --- I love y'all and thank God for you!!! Read Less