Spanish Fort Animal Clinic

Everyone from the office staff, vet techs and vets at the Spanish Fort Animal Clinic are wonderful. We always get a warm greeting and never have to wait long to see the vet. My Great Dane Mac especially loves Dr. Pickens! Read Less

Where to begin. If I could give no stars I would. Dr.Truett and Dr. Campbell killed our precious pug - Puggie Tu. We brought Puggie in to the office at the end of November for a UTI and she saw Dr.Campbell. He recommended that Puggie Tu be spayed because her breed was susceptible to uterus problems (she was 11 years old) and have the dog flu vaccination. We agreed to the flu vaccination and scheduled her to be spayed in 2 weeks. After leaving the office 10 mins later I noticed Puggies face swelling and her breathing was labored. We rushed her back to Central Baldwin Veterinary Hospital where Dr.Campbell gave Puggie a benadryl shot because she was having an allergic reaction to the flu vaccination and wanted to keep her for observations for a few hours. They called us a couple hours later and said she was doing better and we could come pick her up. 2 weeks later we took her in on a Friday morning for her spay, perfectly healthy. The lady at the front desk told me I could come pick her up Saturday morning. I received a call later Friday afternoon that Puggie came out of the surgery great and was doing well. Went to pick her up Saturday morning to find out that Dr.Truett had given her the flu booster vaccination without notifying us and wanted to keep her for a few hours to monitor her and asked if I could come back at 11am. I was wondering at that time why the Dr. would give our 11 year old pug that was recovering from surgery a vaccination shot that she was allergic to but thought, "she is the Dr." and was given no indication of exactly how bad our Puggie Tu's condition was at that time.Went back up there at 11am and was met in the treatment room by Dr. Truett, stating that Puggie Tu had another bad reaction to the flu booster vaccination, I was able to see her for a few mins, she was hooked up to the monitors and oxygen. Dr.Truett said they closed at noon and she was going to take Puggie home with her to monitor her as they do not stay at the office to monitor the animals. She said that she had given Puggie a benadryl shot before giving her the booster, but Puggie started turning purple and having trouble breathing. She gave her a mild sedative to calm her down as well. She assured me Puggie was going to be okay. I received a call from Dr.Truett around 3pm that Puggie had passed away. We filed a complaint against Dr.Campbell and Dr. Truett with the board of veterinary medicine with the state of Alabama for the death of our Puggie Tu and they were found both Dr.'s at fault for Puggie Tu's death. Our hearts will forever remember our Puggie Tu so with all this said---PLEASE THINK TWICE BEFORE ENTRUSTING EITHER OF THESE DOCTORS WITH YOUR FURRY FAMILY LOVED ONE - THEY HAVE NOT TRIED TO CONTACT US WITH ANY ADMITTANCE OF GUILT, SORROW, OR CARING OF ANY REAL CONCERN WITH WHAT THEY TOOK FROM US!! THEY OWN 3 OFFICES AND WILL BE POSTING IT ON ALL TO WARN EVERYONE Read Less

Where to begin. If I could give no stars I would. Dr.Truett and Dr. Campbell killed our precious pug - Puggie Tu. We brought Puggie in to the office at the end of November for a UTI and she saw Dr.Campbell. He recommended that Puggie Tu be spayed because her breed was susceptible to uterus problems (she was 11 years old) and have the dog flu vaccination. We agreed to the flu vaccination and scheduled her to be spayed in 2 weeks. After leaving the office 10 mins later I noticed Puggies face swelling and her breathing was labored. We rushed her back to Central Baldwin Veterinary Hospital where Dr.Campbell gave Puggie a benadryl shot because she was having an allergic reaction to the flu vaccination and wanted to keep her for observations for a few hours. They called us a couple hours later and said she was doing better and we could come pick her up. 2 weeks later we took her in on a Friday morning for her spay, perfectly healthy. The lady at the front desk told me I could come pick her up Saturday morning. I received a call later Friday afternoon that Puggie came out of the surgery great and was doing well. Went to pick her up Saturday morning to find out that Dr.Truett had given her the flu booster vaccination without notifying us and wanted to keep her for a few hours to monitor her and asked if I could come back at 11am. I was wondering at that time why the Dr. would give our 11 year old pug that was recovering from surgery a vaccination shot that she was allergic to but thought, "she is the Dr." and was given no indication of exactly how bad our Puggie Tu's condition was at that time.Went back up there at 11am and was met in the treatment room by Dr. Truett, stating that Puggie Tu had another bad reaction to the flu booster vaccination, I was able to see her for a few mins, she was hooked up to the monitors and oxygen. Dr.Truett said they closed at noon and she was going to take Puggie home with her to monitor her as they do not stay at the office to monitor the animals. She said that she had given Puggie a benadryl shot before giving her the booster, but Puggie started turning purple and having trouble breathing. She gave her a mild sedative to calm her down as well. She assured me Puggie was going to be okay. I received a call from Dr.Truett around 3pm that Puggie had passed away. We filed a complaint against Dr.Campbell and Dr. Truett with the board of veterinary medicine with the state of Alabama for the death of our Puggie Tu and they were found both Dr.'s at fault for Puggie Tu's death. Our hearts will forever remember our Puggie Tu so with all this said---PLEASE THINK TWICE BEFORE ENTRUSTING EITHER OF THESE DOCTORS WITH YOUR FURRY FAMILY LOVED ONE - THEY HAVE NOT TRIED TO CONTACT US WITH ANY ADMITTANCE OF GUILT, SORROW, OR CARING OF ANY REAL CONCERN WITH WHAT THEY TOOK FROM US!! THEY OWN 3 OFFICES AND WILL BE POSTING IT ON ALL TO WARN EVERYONE Read Less

After really liking this clinic and the doctors, I decided to seek out a new vet. I had taken my dog in last year, she had to stay overnight. When I took her home, couple days later she became sick with kennel cough that she acquired while in there. I took her back, they cared for her at no charge and sent her home. This year my cat was sick and stayed the day at their facility. I took her home and a couple days later became sick with the same thing like my dog had. The vet said she had a virus from anxiety. That a cat can't get kennel couch from a dog (but everything I've read says they can). Although they are nice people, I felt lied to and no longer am comfortable there. Read Less

I have been using them since I moved here in 2015. The staff is friendly and I can always get an appointment quickly and at the time I need. When I do go in for an appointment there is never a long wait and always get a call back from the doctor if I have any questions the same day. In fact one of my dogs stepped on a wasp today during our walk and the stinger was still in her paw. It was 30 mins before they closed and they told me to bring her in.Read Less

Dr. Purcell is fantastic and she makes you feel like you are welcome at the clinic (not that doctor-patient awkwardness you sometimes get at other places) This place is always clean and quiet Fair prices Office staff is usually very nice and helpful Read Less

I just wanted everyone to know how grateful my family and I are to Dr. Jennifer Purcell! Thanksgiving day our 16 year old dog Gracie started acting real lethargic and not being able to stand well on her own. The last few weeks we had started to prepare that she might not be around much longer. Later that evening she started having shortness of breath, she was struggling to breathe at times. We couldn't let her suffer through the night. I called the vet that she has seen for 16 years and was told to take her to Mobile. I was extremely upset. I started looking up Animal clinic around our area and was told the same thing. I tried one last number and Dr. Purcell answered. She did not know me or Gracie but never hesitated when she said she would meet us at the clinic. I could not express how grateful I was to her that night. Thank you so much!! That was one of the hardest things I have ever done. I know we made the right decision but we miss her so much!!! Dr Purcell was so caring that night!! I just can't say enough Thank you!!Read Less

Dr. Jennifer is a great doctor who really cares about all of her animals! This place is so clean and neat...I love it! My cat was neutered here about a year ago and we've had no issues. I also like how easily I can purchase his flea meds. Love this place! Read Less

I really don't have much to tell other than they are courteous! I picked up a puppy that the animal control took to get neutered to take to his furever home! They did do his surgery and board him for the night even though we didn't know each other! Thank you for making it possible for him to go to a great home! Read Less

I love this clinic. The staff is personable and vets are terrific. Whenever we go out of town and cannot take our dog this is where we board them. We recently had to euthanize our older dog and they were caring and sympathetic to our loss. About a week after we received a card signed and commented individually by the staff expressing sympathy for our loss. That was a personal and nice touch. Thank you for caring. Read Less

Dr. Jennifer Purcell is always so good to our sweet Hayden and takes the best care of her! The office staff is caring and wonderful as well. We will continue to bring our pets to Spanish Fort Animal Clinic and recommend them highly to all in need of veterinary care! Read Less

Boarded my dogs here in April, 2015. After picking them up, one of my dogs was very sick. Vomit, diarrhea, lethargic. Called and left several messages on their answering machine. Never received a call back. Took my pet to another vet and have not been back to Spanish Fort Animal Clinic. Only care about the money. Not the animals. Read Less

I was very pleased with the service of the clinic stafe when my dog (coco) became very sick. They took her right in and did test and did not charge me an armor leg. My dog is doing very well now and she is back to her old self. If you wont great service and respect from the best veterinary hospital take your beloved pet to The Central Baldwin Veterinary Hospital In Robertsdale Al.Thank you againRobert Creller Read Less