Loved this vet! He didn't try to force me to spend money on things I didn't need... Told me the cheapest place to buy the things she needed.... And took great care of her! She was better within 48 hours! The girls were all very sweet and attentive... Will definitely use him again! Read Less

The receptionist is super friendly. But when the vet tech ask me before entering ,did my cell phone have access to take videos,and I said yes ,I couldn't enter the assessment room without leaving my phone in my car,makes me question... What's really going on there... Read Less

I love this vet! They took great care of my Eira Sky for a great price. They sent me a welcome card personally written and signed by the doctor and staff. The doctor even called me to ask how she was doing after a few days. Thank you guys so much for great service and I will continue to bring my baby here. Read Less

I was looking for a vet close to me but after reading these reviews its got me scratching my head. All these people cannot be lying nor did they all come together to bash this vet. A couple of the reviews I read were disturbing. Putting a dog down they thought was a stray??? Wow. I mean you can't believe everything online but how is this place still in biz if the staff is really that rude. Firstly I consider my dogs family members and I am crazy about them as most pet owners are and if they were rude...oh God help them. If I had found out one of my animals got put down bc of their confusion or stupidity I would be calling for legal help. Does this vet allow you to put animals on the porch prior to opening? Thats crazy I would never do that but then again ppl work and if that was the case I would of made arrangements to be late or take the day off to ensure my animal made it safely inside. Who would walk up on the porch of this business and steal a dog's credentials? At least the dog wasn't stolen but what happened was worse. As far as the doc getting very "personal" with a client just crazy. It's a wonder they havent had numerous lawsuits Read Less

What is the point of making an online ad when looking for someone to hire into your business? There were specific instructions to follow in which it was "Show up in person and don't call" and reassurance on the ad that stated "If this ad is still up we're still hiring." I was given an application anyways because the desk lady wasn't sure if the position was filled or not. I get home later and see the ad is no longer up. How rude? Not giving an option to call and make sure before making the trip? Giving false hope? So rude and very unprofessional. Not even calling to apologize for the mistake. Read Less

This veterinary clinic is by far the worst place I have ever visited. The receptionist staff and vet were rude, unkind, and even hateful. I have never felt more insulted in my life. The man who works there got WAY to personal with me and very inappropriate. He speaks to his staff like they are slaves, and even called one a b***h to her face. I will never visit this establishment again and I hope everyone heeds the other reviews as well. These people do not need to be in business if they act this way. I would never want to be left in the same room with this man, let alone leave my pet in his care. Read Less

Dr. Mareno is a very gifted veterinarian with a deep love for animals. Him and his staff are very knowledgeable and keep you informed throughout the entire process while giving your pet the best care. My furry babies will not see any other vet besides Dr. Mareno. Read Less

I have taken my pets to Dr. Moreno for years and have always received courteous, professional service. When I had to have my Yorkie put to sleep because of a brain tumor, they were very compassionate. They give plenty of options and are never judgmental or pushy. Read Less

Horrible people skills. I live right down the road and wanted to get a pet scanned. I walk in and there were THREE different people that saw me. They never once asked if I needed help or asked me to wait a minute. I walked out and went to Tillman's Corner Veterinary and the whole staff helped me and was VERY VERY FRIENDLY! I urge everyone that loves animals to PLEASE not go to Pet Doctor. The front desk is what makes the office and they sure as hell don't help!! Read Less

By far the worst group of people running a business in Theodore, Alabama. Dr. Moreno and staff are extremely rude and they are liars. A client dropped there dog off early about 15 minutes til opening and left his dog at the doorstep with her kennel, nametag collar, and food. Unfortunately someone stole all of his pets belongings in between the client leaving and the clinic opening so what the staff saw at the door when arriving was to them a stray dog. They put the dog to sleep as they would any other stray dropped off at the doorstep. Later that day the client came to pick up the dog and after the staff realized from the owners description that it was the pet they put to sleep that morning they lied to the client explaining they had no idea what pet he was referring too or nothing. Dr. Moreno told his staff not to say anything as if it never happened. Now that's poor quality of a person and as a licensed veterinarian. Dr Moreno practices excellent medicine and is one hell of a surgeon but when you constantly have one of your staff members in your office with blinds closed half the day then I'm sure it is hard to focus on your craft. The lies will one day be heard and seen and they will eventually catch up in life. Read Less

I used this vet a few years ago and quit going because of the problems with both the staff and Dr. Moreno's attitude. Went there today and remembered why I left in the first place. It hasn't changed. The front desk is still manned by a little girl who takes great pleasure in ruling to roost with 1/2 a brain and 100% attitude. I just don't get this kind of work ethic. Anyway....I won't return. I learned my lesson and didn't spend a single $ in that place. Read Less

I was impressed by the compassion shown by the staff and Dr. Moreno. My dog was hit by a car and in a lot of pain. Dr. Moreno talked to my dog and soothed him. I have never seen a vet that showed as much compassion as he did. I will definitely bring all my dogs to him for future services. Read Less

This is the vet I take all my animals to! And I love it there, the staff is friendly and beyond willing to help. I refer a lot of my personal friends there and they all enjoy their experience! I had a pet I did not know what was wrong with her she was just crying in pain. I took her to the pet doctor and saw dr moreno and he had very little to go on but still figured out what was wrong with her. With X-Rays and a series of laser treatments she is like a brand new dog! I really enjoy taking my pets to The Pet Doctor! Read Less

he said to me when i went in that i did not take caare of my animal and the only reason i was there was my dog had a seizer and it was to far for me to drive to my vet with his condition so i brought him in and he was very rude and nasty. bu t whats really funny is that when i got him fixed 2 weeks ago on my sisters medicade card he was the one who gave my animal the wrong medicine which is what gave him the seizers atupid man when i told him he was the one who gave him the medicine he just asked me to leave and not to come back because i was mad that he gave my dog the wrong medicine and tried to blame it on me i immediately went to my vet told him what happened he said that " that doctor there makes those mistakes quite alot and then puits it off on some one else, Read Less

thedoctor there was the worst human being i have ever encountered my entire life and i live in a lot of places so there fore i have met quite a few mean people i would not bring my animal back there if he was the last one in mobile i would rather drive to mississippi and risk my animal dying before she goes back to that man... so please consider another vet before putting you and your animal through that tourcher........................ seriously his ignorance was unexcuable in always Read Less