Pet Emergency Treatment

I took my 12 week old puppy here a couple weeks ago. I drove up from Seward at 8pm and was there for 5hrs and drove back home at 3am. It was a long night of mostly waiting, which is fine, I understand how a triage system works...However I originally took Mak up to the emergency clinic because her belly was extremely swollen, she was vomiting, lethargic, wasn't eating. My girlfriend and I were worried it could be an emergency (stomach bloat or something worse). The staff was all nice enough. Finally at 230am the doctor came to look at Mak. She didn't give me any specific diagnosis. She said it could be a plethora of "could be's" and said she wasn't worried about the health of my pup. Great, I think...That's great news so I drive home and arrive at 5am, long night but worth it. A few days later Mak hasn't improved, her belly is even bigger. I make the drive back to Anchorage again and take her to a different vet where I got some answers. We had an Xray performed, multiple blood work tests, and an ultrasound. Mak has a liver shunt and if untreated she would have died. Her belly was completely filled with fluid. Ammonia was building up in her bloodstream and seeping into her brain causing a lot of weird symptoms. So...maybe this review isn't geared towards PET as an establishment...but more towards the doctor that sent us home. I can understand missing something during an examination, but to not even order an Xray or any sort of test beyond a physical examination is ignorant. In my opinion it was a complete waste of time and I could have started treatment for Mak sooner if we had gone to the other 24hr clinic. Dakota Read Less

Toby had knee surgery Wednesday for a torn ACL in his knee early in the day and was in a lot of pain. Took him to Pet Emergency and he was feeling better within a short amount of time. The staff was very compassionate and caring . Thank you! Read Less

NICE place, take all my dogs there, recently took my little dog breed oh there after the truck caught on fire and fire department give him oxygen and they put them in the hyper Barrick chamber save this life why do place thank you hope you have a good day Read Less

I would like to thank the staff at pet emergency,specifically Brittany and Hannah,for taking such good care of Gracie last week. I was scared, and frazzled and emotional and Brittany bent over backwards to comfort myself,and Gracie. She was an angel in my desperate hour. Hannah went right to work and was honest and so helpful. As you all know , if you are at pet emergency ,it is high anxiety. I couldn't be more pleased with my experience last week,and the compassion they showed for my dear Paddy boy years ago💜 Thank you,ladies,for being there for this community,when we are most in need of a human experience when our animals are sick or hurting. Read Less

Had to take my cat in because he was having trouble peeing and seemed to be extremely uncomfortable, (would cry anytime you’d look at him or try to pet him). The ladies at the desk are extremely nice and funny and made me feel much more relaxed and were able to get Pickles right in. Pickles had a bladder blockage and had to stay overnight so they could monitor him. They gave me a quote and my bill ended up being LESS expensive than quoted. When we picked him up the explained ...how to administer his medicine and suggested a diet change. I’ve taken my pets for emergencies to Dimond Animal Hospital, but due to recent ill stories about them and h personal experiences I decided to try Pet ER. I’m very glad I did and will be continuing to go to Pet ER for all my emergencies in the future. Thank you so much for taking care of my Pickles so well! See More Read Less

I brought my dog in who was visiously throwing up and didn't seem right. The minute I got there the night staff were extremely judgemental, as if I was over exaggerating. They said he had a stomach ulcer but they wanted to do some blood work. A full CBC and check up was $280 not including medications. When I got home not only two hours later my dog was barely breathing and his tongue was off to the side what seemed like minutes from death. I brought him back in and said "there's no way this is a stomach ulcer" please help him he's dying. They looked directly at me and said "there's some criticals in the back you'll have to wait" when they realized my dog was barely conscious they brought him back pumped him with fluids and attached him to oxygen. Once he was more stable they wanted to do X-rays and quoted me at $600 not including treatment. My dog was suffering from aspiration pneumonia that needed 24 hour care. I was there every two hours which is what annoyed them most. They let him sit in his pee and not get him up or let him walk. They told me my dog was dying and that he wasn't going to beat this fight. After 36 hours and $3000 dollars later; without a payment plan or a discount for me having to bring him back in, I took him home. I was up for 72 hours doing more for him than they did in 20 minutes. He is now making a full recovery and I will NEVER go there again🖕🏼 Read Less

Avoid this facility if it’s an emergency. We waited for nearly 3 hours before anyone took vitals of our dog. Then it was another 30 minutes before the vet came in to do an examination. After recommending x-rays and sedation and long term treatment, we opted for a 48 hour treatment so we can follow up with our normal vet. There seemed to be a bit of judgement at our decision. Before any sort of treatment, we had to wait for a bill and pay so our dog could be treated which meant more waiting. While our dog was diagnosed and treated, there was a lot of frustration for all of us. Communication between staff is lacking and adds to the overall frustration. If you have other options, I’d recommend using them instead. Read Less

These guys definitely saved my Flat Coat Retriever, I was very hesitant to use anyone but my vet at Highland (off old Seward/Klatt). But when my canine severed an artery 2 hours from anchorage, I had to bring him somewhere immediately. By the time I arrived to the Clinic, my dog was in a pool of blood and critical shape. They immediately stabilized him and began preparing for surgery. They discovered he also severed 5 of 5 tendons in one paw. They fixed his artery and reconnected the tendons best as possible. They are the only choice for serious pet traumas in my opinion and very fairly priced for what you get. Read Less

My dog was admitted there and had to stay for two nights, ended up having surgery for a blockage in his small intestines. I had a very tough time swollowing the number that gave me for the estimates of what had to be paid but the staff was absolutely AMAZING and very patient. They were sympathetic and had no problems answering all of my questions. They truly cared and honestly had the upmost respect for me and my family as we struggled to figured out what to do financially an...d how to do it. The techs were more than amazing also! Whoever the nice lady is that was working with Jeremy was very nice and professional and I want them to know how much they made my experience there so great! My dog is happy, healthy and staying another 12 hours to be safe and make sure he’s healed enough to go home. Huge shout out to this place and their process! I can only imagine the amount of people that go through this place who are hurting and take out their frustrations on the staff. I really do hope that all the staff who worked with me and my dog Boost get to see this post and get some recognition for their professionalism and empathy towards their clients. (2/9/18-2/11/18) They work hard and i’m sure they don’t get paid enough for putting up with the things they do, i’m sure they do it because they get to work with amazing animals all day! 💜 See More Read Less

My dog ingested harmful medication and they got us right in and took good care of my fur baby. She’s been there for two nights and all of the staff have been professional and compassionate. I’ve had to take pets here in the past, and I have received the same high quality care. Read Less

I’ve never dealt with Pet Emergency, until the day after Christmas. My beloved Bailey had been diagnosed with cancer right after Thanksgiving. The day after Christmas she took a turn for the worse and we ended up at Pet Emergency, where I had to make the decision to have her euthanized. The entire staff was compassionate, kind and treated Bailey and my family as though we were part of their family. A week later, I received a condolence card, with each member of the clinic writing a personal note. It was a class act, and I am so thankful that we were allowed to be with Bailey and that she was taken care of by people who genuinely cared. Read Less

“Banadaged the wrong foot” How does this place still have four stars? I was in there today to get stitches out of my pups foot. They told me I came too early, even though my paperwork said come today. Then proceeded to tell me Infront of the lobby how I poorly re bandaged my pups foot, after theirs fell off. Gave me a lecture about keeping it clean. (Meanwhile a dog peed on the floor and had been 5 mins and continuing with no clean up). They tell me to keep this special... bootie on his foot to keep it from elements.... meanwhile my dog is licking his foot frantically(not the newly bandaged foot) I walk him outside to the truck only to find.... THEY BANDAGED THE WRONG FOOT!!!! So he was in their filthy public lobby walking around with exposed wounds, while his other foot was supposedly properly bandaged. Thanks for the lecture and “cleaning his wounds”. I rushed back in to inform them. They assure me how simple of a mistake it was, then started to wrap the right foot.... then cinched it down, on the stitches, and super loose on his paw! I couldn’t believe it.... what a joke and shame on you. This is my second bad experience with this clinic and I will strongly advise friends to avoid it. See More Read Less

We first brought our very sick dog here a year ago, after she was undiagnosed with a severe issue from another hospital. She was treated, referred, and also hospitalized. Since then, we have used Pet ER exclusively until we find another vet capable of taking care of her unique problems. It is expensive, but we have repeatedly gotten quality treatment and advice from them. The inexperience of the front desk staff shows at times, but we have been treated with care and respect. Dr. Walton (the internist who travels to AK) is one of the most knowledgeable animal physicians I have come across. He takes so much time to discuss issues, answer questions and give options. The Vets and techs on staff have a wonderful knowledge base, and are caring and compassionate. I would recommend this hospital for care for your pet. Read Less

Wow don't even think about coming here for specialty services if you're not in the Anchorage area; their communication is horrendous. We had a CT scan scheduled earlier this month for our male cat, one that had been booked out for weeks. We were going to drive down from Fairbanks on a Sunday, have him seen on the Monday and drive back either later that day or on Tuesday. They called and told my husband the internal medicine specialist they fly up from Seattle once a month ...had to cancel due to a family emergency; they said he was coming back for 1 Nov. We were flying back from Hawaii, due to get in that morning. Since we both were already off from work, we agreed and booked plane tickets to Anchorage. A turn and burn plane trip made more sense than getting in at 7 am and driving down 6-7 hours to Anchorage. And did I mention the roads up here are pretty bad right now? The Tuesday before we left Honolulu my husband calls the vet office to make sure we're still good; yup, still good for Thursday. We get in Wednesday morning, run home, shower, change, pack another bag, and get our cat ready to go. Our flight, which was originally supposed to leave at 3:25 pm, is delayed an hour. At exactly 4 pm on the dot the specialty services practice manager calls my husband to tell him the damn CT scanner went down on Tuesday; the doc prefers a CT but says they can get him in for an MRI on Friday afternoon. So we're supposed to reschedule all of this because you guys didn't alert everyone in a timely manner? I have work on Saturday, a Friday afternoon MRI (with an overnight for my boy's recovery) is not feasible. The practice manager seemed to not grasp the concept of us flying in, with the excuse of, "Oh, I'm from Seattle, I don't know where everything is in Alaska." If you guys are having outside vets referring patients in, and having people fly their pets in on their own to see your specialists, I suggest you get a rudimentary understanding of where stuff is here. I'm not from here either, but I at least generally know where the major cities are. Luckily our tickets are good for a year, and I could cancel the rental car and hotel with no penalty. But the lack of customer service is appalling. They may be fine if you're local, but we already told our local vet in Fairbanks not to refer people to them due to their poor communication. They're very lucky it was my husband they were dealing with and not me. See More Read Less

From the time we walked in, we were welcomed. The receptionist was very nice. My Mia was very uncomfortable, restless, and panting when we brought her in. As her parents, we knew she was in pain, but we did not know she was pregnant. She needed a pretty urgent C-section due to baby's low heart rate. Dr. Valero and the Vet Tech took great care of my Mia. The puppy had a very low heart rate upon delivery. We did not expect a good outcome for him. The Vet Tech did an amazing job recovering him. I'm so glad mom and pup are okay and home. Mia is now also spayed. We also received very thorough post op instructions. Thank you so much for taking outstanding care of my fur babies. Read Less

Don't go here. My parents took their elderly dog there tonight because he has been very ill and the last 2 weeks they had fed him anything he would eat from canned dog food to steak, he was not starved. They made the decision to put him down instead of spending $100s to $1,000s of dollars to try and save him. They called and spoke to the receptionist and told her he was thin and dying and she was very compassionate. When my father got there he was ostracized and belittled over the condition of the dog. They had the nerve to ask him if he was going to have anymore pets and if he planned to let them get this sick too? I'm truly surprised that this woman found a latter high enough for her to step down from her high horse to accept payment for the procedure. Like the experience of putting an animal down isn't hard enough???? I only wish I had been there so she could attempt to speak to me in that manner. He did say the vet was nice. Read Less

Absolute worse experience I have EVER had. I am disgusted with how I was treated.I have never been treated so awful and such little sympathy and such awful customer service. I will NEVER go to that place EVER again. They do not care about your pet. They just want to take as much as they can. I have been told by many people they have has the same experience. Never go here. Read Less

I was searching google for a good local dog groomer for me sand my husband's newly adopted 2 year old Jack Russell! Reading the list of local business related to my search, I read down the list and stopped when I got to the listing for Pet Emergency Treatment here in Anchorage at the intersection in the corner of Dowling and Lake Otis. My heart sank as I read the many reviews of what I already know to be absolutely true from personal experience: Pet Emergency Treatment customer review after review here, written by pet owners screwed over by this pet emergency room, their reviews include statements about: the horrible service in its entirety given to pet patients and their owners at Pet Emergency Treatment the mindful neglect of this facility's staff. Mindfully neglecting pet patients and owners by purposely deciding to not communicate with or assist owners with a private consultation and a basic physical examination of their pet-in a timely manor appropriate for a thought emergency situation illconsistent with inital "triage" on arrival and the flow of pet patients waiting or called back. The pet owners who went to this pet ER that were just left to sit in the building's front reception desk and waiting area with their ill/injured pet for hours at time before any kind of assistance or consult with a basic exam was given. The money they screw out of Pet Owners without a single damn care for the vitality of your pet. Every pet owner that goes to Pet Emergency Treatment is told to pay an initial amount of money, amounts charged vary randomly from pet to pet, before any actual vet will talk to you and do a basic one minute type exam of your pet. Pet owners at Pet Emergency Treatment have to pay this initial charge to then proceed forward to then be given a printed invoice with treatments/tests the vet picks for your pet listed each as an individual item with its cost. Payment in full for items on this bill is due right then, immediately at that exact moment. No exceptions. Pet Emergency Treatment prices are grossly higher than the price of the same items at all other local veterinary clinics, some prices are triple or more at this pet ER than everywhere else. Why would Pet Emergency Treatment purposely and blatantly screw over pet owner's who are in distress about their sick pets without a care in the world? Because to the facility's staff why not? Pet Emergency Treatment staff members see your pet as a paycheck and nothing more. This facility's staff know that you as a pet owner are unaware of other options, you don't think you actually have any other options or choices, they know you are stressed as hell and scared for your pet when they hand you that bill...and all that makes for the perfect most prime opportunity to get as much of your money as they can! Pet Emergency Treatment is all about the money. They do not operate in the interest of loved animals. They operate in the interest of money. Do not think anything different of Pet Emergency Treatment. Pets have very often been given the incorrect or inappropriate medical treatments due to lack of through investigation and tests by vets that work there who have no care or concern for your pets vitality or wellness. Pets have lost their lives because of Pet Emergency Treatment's care. My own experiences with Pet Emergency Treatment solidify these reviews and facts to be true and accurate. My husband and I have given Pet Emergency Treatment literally thousands of dollars and referred multiple people there. Last year, our cat fell sick so called Pet Emergency Treatment said our cats a frequent patient , please look up our account and payment history, could we pay half of the bill now and half in two days, as we have a flawless payment history, we've given you guys thousands of dollars and have referred multiple pet owners that you have made lots of money from, would this be ok? They talked then. They said "no". I was in shock! I then said "What am I suppose to do let him just die cause I can't pay in full today?" They replied 'Yes" and hung up on me. Read Less

they have been there for me more times than I care to count. They are caring, knowledgeable and friendly people. More than I care to count I have had to depend on them in the middle of the night. they understand sleep deprived pet parents. Their 'end of live' care has come up to a standard that just cannot be beat, from the 'private / comfort room' to the 'cremains' you receive when necessary. thanks as always for the great service. Read Less

We lost our Yorkie in a tragic accident at the beginning of the month. When looking for a place to bring him to be cremated, Pet Emergency came up in our search. They were very prompt in giving us the information we needed prior to arriving When my husband brought our baby in the entire staff was absolutely amazing. They went over the different options we had of remembering him, were very sweet, and took really good care of my husband. We were extremely surprised to receive an extremely thoughtful and sweet card the staff sent us apologizing for our loss They were able to quickly get us our clay pawprint and were nothing short but sweet. Thank you to the entire staff that helped my husband through this process.Read Less

Had to take one of our pack in last night for a hurt paw. With as many fur babies as we have we are at the ER maybe once a year. We love PET last night was no exception. Theu were great with me and my pup. Our animals are comfortable with the staff and always treated well and even get snacks after their visits. Thanks guys for being nice, dependable and great with our pets! Read Less

We took our Roxy to them last night and they took her back right away. When we spoke to the vet, we discussed options on what to do to ease her suffering. The decision was hard but we chose euthanasia, and the staff there was wonderful during the process. They let us have as much time as we could with her and let us hold and comfort her in that difficult time. I will definitely see them for my other pups needs. Thank you to the vet and techs for everything. Read Less

My jack Russell seems to go to the vet ER a lot. Yesterday must've been our 6th time in a year. We've always gotten excellent treatment from here and will choose to go here the next time our pup finds chocolate or another kind of trouble. Read Less

Everything was good..the place was clean and the personnel they know what they doing and treat my Cezzar with kindness....I would give them a 5* but I found the bill kinda expensive....thank you Dr Jamie and the rest of your team Read Less

Outstanding care and service from the many doctors and technicians! My dog, Gimli, came in with a stomach full of pea gravel. It was decided to try and have him pass as much as he could before a surgery decision. With all of their care and attention, to include their care for my feelings, Gimli received the care he needed and passed all the gravel in about four days and did not have to have surgery!! We all believe our furr-babies are the most important ones in the room, but these dedicated persons handled my pet's care with the importance it needed. Again, THANK YOU to everyone there!!! Read Less

My tornado (young labrador) had a run in with a nasty fence bolt that tore a giant hole in her side from stomach to spine. The staff at the Pet Emergency were very nice, calmed me down, and took excellent care of my baby. Had to wait about 6 hours for the surgeon to fix her up, (emergency rooms are always busy) but she now has a long line of purple stitches to show all her friends. The price was much higher than I would have paid at my own vet but glad they are open 24 hours for these kind of emergencies. Read Less

My pet was aged and had a heart condition. She had to be euthanized. They made the experience more tolerable bt having a special room that was comfortable and "home-like" to administer the drug. A lived pet passing should be solemn and somewhat sacred, not cold and functional. Thanks for easing the process. Read Less

The wait was a little long but once my dog was seen they took really good care of him. We were visiting from Fairbanks and they sent the results to our usual veterinarian. I was expecting way worse price wise and I was definitely pleasantly surprised when they told me the total for the consultation and the meds. Read Less

Worst experience ever. If you love your pet, take her/ him to another emergency clinic. My Babygirl was showing signs of extreme internal pain so we brought her in. Two visits and a hundreds of dollars later, they couldnt figure out what was wrong without an outside consultation for an additional fee on top of all the other fees, go figure. The vet promised to call that night if it was an emergency or first thing in the morning with an update. Late afternoon comes around and I still haven't heard from them so I call and was told the results aren't in. Called again around 7pm and was told the vet is busy. Finally an hour later the vet called and shares a ton of info with me that I was trying to process while on the line. After hanging up, I realized I still had more questions and wasn't sure what the issue was so I called back. Not only was the vet rude, but she sounded as if I had wasted her time for asking to speak with her. I had questions and I needed her to explain one more time so my fiancé could understands since he wasn't home at the time of the initial call. I have been waiting for the X-ray paperwork to be emailed to me for over 24 hours and every time I call, they say it's the system, wait another 24 hours. Today I called to refill her medications and was told we now have to wait for vet approval which could take another 24 hours even though the discharge paperwork states there is a note on file for us to refill the medication. I don't feel they care about my pet they way a pet clinic should. My dogs are my family, so I would appreciate it if the vet treating my pets - at any given time - treat them like family too.Read Less

We spent $890 and they mistreated and caused the death of my 4 year old cat. I took her here after she wouldn't eat and barely drank for three days. The tech did a physical exam and then the vet drew blood and did one X-ray. They had to keep her overnight to hydrate her via IV fluids. 2 hours later we got a call saying that they looked in her mouth and found thread wrapped around her tongue and going down her throat (something they should have caught in the physical exam). So we ended up paying $350 for unnecessary tests. Then they charged me for sedatives to open her mouth and cut the string. They told then that they would have to get her into exploratory surgery that would cost an additional $2500 that I no longer had after having paid for tests and overnight fluids in advance. I had to decline the surgery (the lady at the front desk later openly admitted that they charge 3 times what any vet clinic would). The next morning I picked my cat up and the tech who brought my cat to me couldn't answer any questions about her health or even if she had a bowel movement to pass the thread. When I got my cat there was urine all over her and in the bottom of the crate. When we declined the surgery they threw her in the corner in her crate and didn't care to keep an eye on her health. They spent most of what I had to spare for cash and did nothing but prolong her passing. They quoted me an insane amount for euthanasia so I couldn't even afford to put her out of her pain. She wouldn't have survived the surgery because her liver and kidneys were in bad shape but they wanted to anyway. If you don't want to risk your loved ones here, don't go. Read Less

I just want to thank the ladies that helped us last Monday May 16, 2016 when we brought our baby girl Shauna in as they were very helpful and compassionate. Our Shauna was 14 years old and her age caught up to her and her little body couldn't make it. It was a very difficult decision to take her there but we didn't want her to suffer. We will never forget your kindness during this most difficult time for us. Thank you so much for being there for Shauna and us!! Read Less

You are the best kept secret in town! I can not thank Riley Wilson enough for a referral to you. From the welcoming front desk staff to the courteous, caring technicians and vets, all were very professional and delivered excellent service. What a great find! A full service, professional animal care facility for any and all needs, not just emergencies. Read Less

Compassion and expert treatment! Our boy was handled with such wonderful care! Our experience was excellent throughout...from Steve at the front desk, who was amazing and friendly, to Dr. Richardson, who only ordered necessary tests and was compassionate and kind. We saw a wonderful vet tech that was very caring and gentle. The fee for service was much lower than expected and our boy even got a treat before leaving. This is by far the BEST place in Anchorage to take your beloved pets in an emergency! Read Less

Unless you have money growing on trees don't go here. the techs demeanor towards me changed when she learned I couldn't afford all the tests. And told me to find another vet who is cheaper. They find out how much a person is willing to pay by putting out the most expensive plan first then they bring out another option when they learn you don't have deep pockets. Regret coming here. Read Less

Sunday night my boxer got very bloated and wouldn't eat and just wasn't acting like herself... I was worried she had bloat (twisted stomach). My husband and I called the front desk and asked their opinion and they suggested to bring her in. On the way there I was reading reviews and was worried about the cost or not being treated fairly...but worrying that I could lose my dog was worse. We brought her in and she was instantly taken to the back for xrays after they asked my permission. I filled out some paperwork and waited about 15 mins until a dr spoke with us in a room showing us the xray and thoroughly explained everything and gave her recommendation to keep my dog overnight for fluids and observation and repeat xrays. I called my sister, who is a veterinarian oncologist in Seattle, and she agreed. Before agreeing we were showed an itemized estimate with a lowest and highest price that we would pay and they explained what each thing was for. We did have to pay before treatment was initiated which is normal. I was called the next morning the same time they said they would call and picked her up that afternoon. The dr explained everything that happened throughout the night and showed the before and after xrays. We ended up overpaying by $30 and received the money back on our card when I picked her up. I had a very different HAPPY poochie now:) Overall my experience was WONDERFUL. Very nice, caring, engaged, and knowledgeable staff. I don't think the price was bad at all for the services we received (not that I put a price for my dogs medical treatment!) I definitely recommend for an emergency veterinarian :). Read Less

I took my dog in last week because he was having difficulty breathing. I felt like I was being scammed, they wanted me to sign a form that said I would pay $700.00 after they put him in the back before they even looked at him, I told them he had a cold two weeks earlier and that it was probably lung infection. I was in shock at having to pay that much in a deposit and I needed an estimate they gave me one with the high end at 640 approx. Wow I asked that I just might take him home and was told that I would have to sign a refusal of care, and the vet told me that they would probably call animal control who would call or show up to make sure i wasnt abusive, really now they really have me. Wow I am at a loss my dog got a couple of shots, oxygen and an $18.00 prednizone and cost me $670.00 big surprise.Read Less

Do not take your bird to this place. They are not experienced with avian care and, in my case, even allow your bird to die away from you and not tell you anything is wrong until after the fact. My bird went to this vet because it was late at night and my regular vet was closed. She had suddenly started coughing and losing her voice after I had given her medicine, but seemed to be recovering when I was on the way to the place. I sat in the car with her for a minute or two even wondering if she needed to go inside. She was breathing well again, only with a slight wheeze, but rapidly, so I decided that just to make sure I would take her inside. They took her away from me as soon as I got in to give her oxygen. Which is standard for bird's with respiratory issues. It was less than ten minutes later that a tech came out and said the doctor would be out with me shortly. She told me that they had just done a physical exam of my bird and that she would be out in a moment to speak with me. A few minutes later, the doctor comes into the room and just says straightly, "Your bird has passed away." I was in utter shock. I tried to ask what had happened, why they had not said anything, but the answers she gave were quick and vague. I asked to see my bird, and she agreed. It took them another five minutes to bring out her body. The doctor then just up and left, and I never saw her again. After all this I was charged 100 dollars. I'm afraid that the doctor mishandled my already stressed bird because the only thing I could get out of her was that after she had looked at my bird she put her back in her cage and she then started having breathing problems again and died within a few seconds. I'm really afraid they did not tell me the full story. I lost my best friend. I feel that in better care, she would still be with me. Please keep your avian friends away from this place. Read Less

Don't go here. Vet will threaten you with calling animal control if there is anything wrong with your dog. Dogs weight is fine, is his condition life threatening? No.We paid for the medication he needed right then and there, including anti biotic and pain meds. BUT!If you don't get a procedure that might cost $1000 this week, they will call animal control.Don't pay your rent, don't feed your kids. Get dog surgery, less than a week notice.Yet it's not life threatening, and he just got pain meds.....Ok crazy people..... Read Less