They were very caring and did well during a dramatic time. Our dog had her puppies placenta separated and they suffocated in the womb. I'm just sad I didn't realize what was happening until it was to late. It was quite expensive only reason for 4 stars. Read Less

We received wonderful and compassionate care during our visit. The staff went the extra mile to make us comfortable while we made the choice to let our beloved dog go. I am so thankful we ended up in this clinic; it made that day just a little easier knowing they truly understood how hard it was to make that decision. We are looking forward to the exceptional care we know our remaining dog will continue to receive. Thank you again for everything. Read Less

Very disappointed with the service received and will definitely not be going back with our 2 dogs nor recommend this facility to anyone (and this is the first time I've ever felt the need to write a review). Our cat was dying with cancer and needed to be put to sleep. I called several local vets to get prices and such. I decided to go with this facility since I was able to walk in without an appointment and the staff I spoke with sounded very polite. This was our first family pet we had to say goodbye to, and I was impressed with how sympathetic they seemed and how well they explained the process and what to expect. Even though they quoted me double what two local vets quoted me, those reasons led me to choose them. Fast forward 1.5 weeks and the bill is received. It is $45 higher than quoted. I spoke with a couple staff members, including the office manager who quoted me. Of course I was told they did not quote that price. I know what price I was given and had everything written down. What a difference in attitude and everything from the staff when speaking with them on the phone prior, the day we took our cat in, and then now! Unfortunately they lost a potential client as we were needing to find a local vet for our 2 dogs.Read Less

I highly recommend Bering Sea vet for your animal needs. All of our pets have been seen here. When it was time for one our dogs to pass on, Bering Sea was great. They ensured we had a comfortable and peaceful send off for our dog. Prices are also very reasonable. Read Less

Decided to make this the vet for my first puppy. one time all was great, second time I came in the head vet on my request unwrapped and rewrapped puppy's leg in front of me and told me looks great that we can take it off next time. I asked should I wait 10 day till I bring her in, as recommended, or sooner. the vet said 7 days is fine. I came back next week and I was told that vet put in notes we r=are just rewrapping again. I explained what I was told and they told me well this is in notes. of course I was not happy, its an extra cost n top of already spending over $700. Or vet telling people "stories" to get their money, or horribly poor communication, which I would not expect from head vet. I decided to take my business elsewhere. Read Less

Friendly staff, reasonable pricing, free treats for pets. This was a good place to visit for my cat and I will definitely return (though hopefully not too soon!). I would recommend this place to a friend. Read Less

I had called around everywhere after I found out my vet was completely booked. After explaining what was going on I was put on a little bit of a hold... luckily they were able to get my 2 very sick yorkies in within a few hours... they did a thorough look over with them and then talked to me about what we could do. They did a few tests and took good care of my little ones. I was very satisfied with the great service I received and how well they treated my little babies! Needless to say they are on the road to feeling better! Thank you VCA! Read Less

I had called around everywhere after I found out my vet was completely booked. After explaining what was going on I was put on a little bit of a hold... luckily they were able to get my 2 very sick yorkies in within a few hours... they did a thorough look over with them and then talked to me about what we could do. They did a few tests and took good care of my little ones. I was very satisfied with the great service I received and how well they treated my little babies! Needless to say they are on the road to feeling better! Thank you VCA! Read Less

Dr. Overstreet is wonderful. Usually my appointments end up being with Dr. Medkeff but the last time was with Dr. Overstreet. She emailed me a few days later wondering how my dog was (he'd scratched the side of his head pretty bad), then emailed me a few days after my follow up appointment a couple weeks later. It's nice to know that she's so invested in her patients! Will definitely recommend her to other people in need of a good vet. Read Less

After the vet doc, Doctor Overstreet, came in to talk to me about my pup was when the debacle started. I was packing my puppies against the cold winter air in a warm fluffy blanket, using a tiny bucket as a carrying case. The vet watched in horror. Geez. You would have thought I was sealing the puppies in plastic to suffocate from what she said, "Don't do that, they can't breathe!" " "They CAN breathe! See!" I unfolded the the top layers of the blanket to find the puppies already asleep and breathing easily. With extreme exasperation she started dictating to me exactly what I should and should not do! "With puppies that young, bring the mother with them, they should not be without their mother!" The mother was resting warmly with the other puppies 5 minutes away from us. You would have thought I had abandoned them from the offended tone in her voice. I continued to pack the puppies in their little carrying bucket. The doc realized she could not dictate her orders to me. Wheeling around, she headed for the door and SLAMMED it like a woman slams the door on her husband! What a display of temper over covering a puppy in the soft warm folds of a blanket. When I walked out I found Dr. Overstreet had hustled herself over to the cashier and was whispering to the cashier! I could see exactly what she had set in motion with what happened next: the cashier started doing the reprimanding for her, what she could not do to me. The cashier turned on me. This cashier had welcomed me warmly a few minutes ago. Now she'd been sic-ed onto me by Dr. Overstreet and the cashier started bellowing at me in that small office space, "It will be up to Dr. Metcalf to see whether or not we want you as a client!!" I must say, I had boarded my three pugs there for five months while my home was being renovated from an oven fire, and as a paying client to be yelled at like that, took me by surprise. Nevertheless, I said "I want to write a complaint about that woman!" I pointed to Dr. Overstreet who had retreated to her office while the cashier did the yelling for her. I know how I was treated over the puppies, for putting the puppies in their warm carrying bucket and blanket for travel. You can make up your own minds about whether you want to be a client of this facility. Read Less

Held my dog hostage for 8 hours. I had warned them he would be tough to sedate once he saw the needle and offered to help wrestle him. They were very "we're professionals, and we got this." they did not have it nor did they call after my dog did what I said he would. They held him with out pee role all day. Then he let it go all over the building after they released him without requested treatment. I should have joined him.Read Less