SUGAR UPDATE: This morning VCA East Anchorage Animal Hospital tried to force us to sign a surgery agreement with over $1000 additional charges after signing original agreement at $1474 one day before ... Read More
SUGAR UPDATE: This morning VCA East Anchorage Animal Hospital tried to force us to sign a surgery agreement with over $1000 additional charges after signing original agreement at $1474 one day before her surgery. They tried to add additional testing we choose not to have which would have made the bill over $2200. We questioned the malicious intent to VCA Animal Hospitals and they vindictively cancelled her surgery with a donation deposits for her surgery with $265 outstanding balance due tomorrow that we were going to finalize per their agreement. Meleah Fowler, Office Manager, intentionally slander our family to VCA Corporate. My past experience with her when I was 15yo working for VCA, she verbally abused me at work as a minor and was my first job. Fast forward, Then took out her grudge for over 25 yrs on Sugar by denying her a surgery without the veterinarians approval or knowledge of changing the estimate after being signed and agreed upon. They also refused to hold to the contract and agreement set forth on her last appointment, including trying to charge us additional $240 for a process that was already paid for. We are currently seeking a new doctor on Feb 15 with a renown Doctor that has helped our Rugers passing and our First Alaskan dog, Boomer, saving his dog via emergency blood transfusion. Please pray for resolution. We were not going to get bullied into more charges from greedy company and doctor from VCA. Read Less
Christian Penn
21 Jun 2018
REPORT
Great staff. Friendly service
McKenzie Stuckey
16 Jun 2018
REPORT
Always took great care of my fur babies when we were in Alaska!
Kellie Morgan
4 Jun 2018
REPORT
The vets and techs are great, I've had some issues with the front desk staff though.
Sandra Pittman
30 Apr 2018
REPORT
Great staff and doctors. Wait times are reasonable as well as prices.
Mae Ditty
1 Mar 2018
REPORT
Cat ate something funky in the early hours of the morning. Woke me up with some puke on the chest.
Went to the vet nearby, told him what was going on.
They gave him a quick bit of something from a v... Read More
Cat ate something funky in the early hours of the morning. Woke me up with some puke on the chest.
Went to the vet nearby, told him what was going on.
They gave him a quick bit of something from a vial into Chui's mouth which induced further vomiting, told me to keep an eye on him while at home and make sure he has plenty of liquids.
18 hours later and Chui's never been better!
And all for 20 bucks~
Now I can't say this is the best clinic in town, but it sure as hell is the best clinic I've ever been to! Read Less
Ashley Madewell
12 Jan 2018
REPORT
Had to take my cat in to send him on his next journey which was hard. Everyone at VCA was polite and understanding of the difficult nature of this visit. They gave me all the time I needed, explained ... Read More
Had to take my cat in to send him on his next journey which was hard. Everyone at VCA was polite and understanding of the difficult nature of this visit. They gave me all the time I needed, explained the process and were there for me but not over bearing. I appreciate the experience given how tough it was. Thank you for your kindness and tenderness. Read Less
Kelly Kalp
23 Oct 2017
REPORT
I am sorry that it took me so long to write this review, since this is a very hard review for me and I apologize for how long it is going to be. A few months ago, my girl Snowball got sick. I though... Read More
I am sorry that it took me so long to write this review, since this is a very hard review for me and I apologize for how long it is going to be. A few months ago, my girl Snowball got sick. I thought that she had had a stroke and I immediately brought her in. We were seen right away by Dr. Lewis. It was determined that she was diabetic and had the vestibule syndrome. Dr Lewis was very caring with her and myself, since I was a bit hysterical. I had had my girl since she was a baby and she was going to be 17 in December. I was able to take her home with me that day. It was a very rough week for both her and myself. She wasn't able to eat or drink on her own and was having a very hard time walking. I brought her back to have Dr. Lewis see how she was doing, which was not good. She had lost some weight and the improvement that Dr Lewis wanted, she wasn't seeing it. We discussed that due to her age, Dr Lewis felt that she would not likely get any better and would have no quality of life. I made the extremely difficult decision to have her put to sleep, as I could not let her go on, as sick as she was. I was there when she took her last breath. Dr. Lewis was so wonderful thru the whole process as was the staff. There is a light on the front desk that is turned on when someone makes the decision to put their furbaby to sleep. It is a very kind thing for them to do. I choose to have her cremated and it took about 6 weeks to get her ashes back. I also was given a paw print from her that was set in plaster. Shortly after she was gone, I did receive a sympathy card from Dr Lewis that was handwritten by her. This gesture really touched my heart. When her ashes were available to he picked up, I walked into the clinic but was so distraught that I was barely able to speak. A very kind lady, who was in the waiting room and who I did not know, put her arm around me as I cried. A gesture like that reminds me that there are still kind people out there. I hope that she knows how much that meant to me. THANK YOU to the staff and especially Dr Lewis for the kindness that you showed me and Snowball. I am still mourning her loss and it will take a long time to recover. Her brother, Sebastian, misses his sister very much and cries for her everyday. I just hope that he will be able to recover from this. Read Less
Ashley Herbert-Lovern
31 Jul 2017
REPORT
I recently visited VCA East for routine checkups for my recently adopted cats. Dr. Michelle Foreman was absolutely wonderful! She did a thorough exam of both animals and made me feel at ease almost im... Read More
I recently visited VCA East for routine checkups for my recently adopted cats. Dr. Michelle Foreman was absolutely wonderful! She did a thorough exam of both animals and made me feel at ease almost immediately. The front desk ladies were friendly and helpful. The entire experience was as good as one could hope for. Thank you! Read Less
Bryan Murphy
5 Mar 2017
REPORT
Overall we have had nothing but positive experiences here with both of our German Shepherds. Dr. Foreman is a great Vet and very happy to do whatever it takes for the both the patients and the owners... Read More
Overall we have had nothing but positive experiences here with both of our German Shepherds. Dr. Foreman is a great Vet and very happy to do whatever it takes for the both the patients and the owners to be comfortable and taken care of. The front counter girls are always very pleasant and happy, and you can tell the staff genuinely loves animals. Freya and Hammer both enjoy their visits, and what impressed me the most about Dr. Foreman was how she was concerned about Freya being sick when I was in an appointment for Hammer and gave me some medicine to take home to her (that worked btw) and they actually called to check on both of them. It is hard to find a vet that you can trust completely, but we found ours. She will go above and beyond, don't hesitate to give them a call if you are looking for services. Oh and they weren't pushy with the Care Club information, even with my other pup when we were trying to decide whether to get insurance through AKC or use Care Club again, so there is that too. Read Less
Zach Washburn
27 Feb 2017
REPORT
we called in with a concern about our cat and they were very accommodating. they were able to see our cat the same day. the vet was very soft spoken and respected all of our wishes. Excellent place ... Read More
we called in with a concern about our cat and they were very accommodating. they were able to see our cat the same day. the vet was very soft spoken and respected all of our wishes. Excellent place to go for pet services! Read Less
Tom Endress
5 Feb 2017
REPORT
Staff is very friendly and they go a great job taking the time to get acquainted with your pet. My pup had heartworm when we adopted her from down south and the staff here knew how to properly treat h... Read More
Staff is very friendly and they go a great job taking the time to get acquainted with your pet. My pup had heartworm when we adopted her from down south and the staff here knew how to properly treat her. Heartworm is a very rare illness to be found up here in the North. Read Less
Stephanie Staveland
6 Jan 2016
REPORT
All of the vets and techs are amazing here! They have always been super friendly! The results from tests come back fast! When my dog had cancer, the vet called me personally to give me the results and... Read More
All of the vets and techs are amazing here! They have always been super friendly! The results from tests come back fast! When my dog had cancer, the vet called me personally to give me the results and to answer all of my "what next" questions! The staff always call back to check in on how the pups are doing :) Highly recommend this clinic! Read Less
warren colburn
20 Nov 2015
REPORT
Great service. Entire staff was timely and professional. Dr. Maggie Trefney diagnosis spot on with a very caring and professional ethic. Thanks East Anchorage VCA. Bailey says thank you also.
Michael Galbraith
2 May 2015
REPORT
Very helpful. Called a day later to see how our dog was doing. Couldn't ask for better pet care!
Linda Korkian
23 Apr 2015
REPORT
Took two different appointments to figure out our dog had an ear infection and over 350 dollars later. First visit was was simple, only didn't fix our dogs ear infection spent the next week trying to... Read More
Took two different appointments to figure out our dog had an ear infection and over 350 dollars later. First visit was was simple, only didn't fix our dogs ear infection spent the next week trying to get another appointment meanwhile our dog was in severe pain. Won't be taking our Pets here ever again.Read Less
Jessica Dentato
1 Aug 2014
REPORT
Dr. Townshend is great. He was the vet for my mom's cocker spaniel for several years. Mandy was 16 years old when we had to put her down. The whole staff was very compassionate and gave us as much tim... Read More
Dr. Townshend is great. He was the vet for my mom's cocker spaniel for several years. Mandy was 16 years old when we had to put her down. The whole staff was very compassionate and gave us as much time as we needed with her in the last moments of her life. We were also able to stay afterward and say our goodbyes in their private room. The private room also has a door to the outside so when I left I didn't have to walk through the waiting room while sobbing. And now I bring MY fur-baby here for all medical needs. She gets amazing treatment and I always get my questions answered. And they never get upset when she gets excited and pees on the floor.Read Less
Andi Benge
16 Nov 2013
REPORT
Great vet!! I have an older pug who has had occasional seizures in the past, but experienced several in a row last night. We are a military family and we were seeing the vets on base for vaccinations,... Read More
Great vet!! I have an older pug who has had occasional seizures in the past, but experienced several in a row last night. We are a military family and we were seeing the vets on base for vaccinations, but they couldn't help with his seizures. I called VCA, since they are very close to base, at 8am this morning and got an appointment a few hours later. I didn't have to do any waiting, the staff was super friendly, and got him on the meds he needed right away. The prices were very reasonable, and if you go on their website they even have a coupon for a free initial visit which I also used. They even cleaned his ears for me! Very, very happy with my experience and I highly recommend!! Read Less
SUGAR UPDATE: This morning VCA East Anchorage Animal Hospital tried to force us to sign a surgery agreement with over $1000 additional charges after signing original agreement at $1474 one day before ... Read More
SUGAR UPDATE: This morning VCA East Anchorage Animal Hospital tried to force us to sign a surgery agreement with over $1000 additional charges after signing original agreement at $1474 one day before her surgery. They tried to add additional testing we choose not to have which would have made the bill over $2200. We questioned the malicious intent to VCA Animal Hospitals and they vindictively cancelled her surgery with a donation deposits for her surgery with $265 outstanding balance due tomorrow that we were going to finalize per their agreement. Meleah Fowler, Office Manager, intentionally slander our family to VCA Corporate. My past experience with her when I was 15yo working for VCA, she verbally abused me at work as a minor and was my first job. Fast forward, Then took out her grudge for over 25 yrs on Sugar by denying her a surgery without the veterinarians approval or knowledge of changing the estimate after being signed and agreed upon. They also refused to hold to the contract and agreement set forth on her last appointment, including trying to charge us additional $240 for a process that was already paid for. We are currently seeking a new doctor on Feb 15 with a renown Doctor that has helped our Rugers passing and our First Alaskan dog, Boomer, saving his dog via emergency blood transfusion. Please pray for resolution. We were not going to get bullied into more charges from greedy company and doctor from VCA. Read Less
Christian Penn
21 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great staff. Friendly service
McKenzie Stuckey
16 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Always took great care of my fur babies when we were in Alaska!
Kellie Morgan
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The vets and techs are great, I've had some issues with the front desk staff though.
Sandra Pittman
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great staff and doctors. Wait times are reasonable as well as prices.
Mae Ditty
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Cat ate something funky in the early hours of the morning. Woke me up with some puke on the chest.
Went to the vet nearby, told him what was going on.
They gave him a quick bit of something from a v... Read More
Cat ate something funky in the early hours of the morning. Woke me up with some puke on the chest.
Went to the vet nearby, told him what was going on.
They gave him a quick bit of something from a vial into Chui's mouth which induced further vomiting, told me to keep an eye on him while at home and make sure he has plenty of liquids.
18 hours later and Chui's never been better!
And all for 20 bucks~
Now I can't say this is the best clinic in town, but it sure as hell is the best clinic I've ever been to! Read Less
Ashley Madewell
12 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Had to take my cat in to send him on his next journey which was hard. Everyone at VCA was polite and understanding of the difficult nature of this visit. They gave me all the time I needed, explained ... Read More
Had to take my cat in to send him on his next journey which was hard. Everyone at VCA was polite and understanding of the difficult nature of this visit. They gave me all the time I needed, explained the process and were there for me but not over bearing. I appreciate the experience given how tough it was. Thank you for your kindness and tenderness. Read Less
Kelly Kalp
23 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I am sorry that it took me so long to write this review, since this is a very hard review for me and I apologize for how long it is going to be. A few months ago, my girl Snowball got sick. I though... Read More
I am sorry that it took me so long to write this review, since this is a very hard review for me and I apologize for how long it is going to be. A few months ago, my girl Snowball got sick. I thought that she had had a stroke and I immediately brought her in. We were seen right away by Dr. Lewis. It was determined that she was diabetic and had the vestibule syndrome. Dr Lewis was very caring with her and myself, since I was a bit hysterical. I had had my girl since she was a baby and she was going to be 17 in December. I was able to take her home with me that day. It was a very rough week for both her and myself. She wasn't able to eat or drink on her own and was having a very hard time walking. I brought her back to have Dr. Lewis see how she was doing, which was not good. She had lost some weight and the improvement that Dr Lewis wanted, she wasn't seeing it. We discussed that due to her age, Dr Lewis felt that she would not likely get any better and would have no quality of life. I made the extremely difficult decision to have her put to sleep, as I could not let her go on, as sick as she was. I was there when she took her last breath. Dr. Lewis was so wonderful thru the whole process as was the staff. There is a light on the front desk that is turned on when someone makes the decision to put their furbaby to sleep. It is a very kind thing for them to do. I choose to have her cremated and it took about 6 weeks to get her ashes back. I also was given a paw print from her that was set in plaster. Shortly after she was gone, I did receive a sympathy card from Dr Lewis that was handwritten by her. This gesture really touched my heart. When her ashes were available to he picked up, I walked into the clinic but was so distraught that I was barely able to speak. A very kind lady, who was in the waiting room and who I did not know, put her arm around me as I cried. A gesture like that reminds me that there are still kind people out there. I hope that she knows how much that meant to me. THANK YOU to the staff and especially Dr Lewis for the kindness that you showed me and Snowball. I am still mourning her loss and it will take a long time to recover. Her brother, Sebastian, misses his sister very much and cries for her everyday. I just hope that he will be able to recover from this. Read Less
Ashley Herbert-Lovern
31 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I recently visited VCA East for routine checkups for my recently adopted cats. Dr. Michelle Foreman was absolutely wonderful! She did a thorough exam of both animals and made me feel at ease almost im... Read More
I recently visited VCA East for routine checkups for my recently adopted cats. Dr. Michelle Foreman was absolutely wonderful! She did a thorough exam of both animals and made me feel at ease almost immediately. The front desk ladies were friendly and helpful. The entire experience was as good as one could hope for. Thank you! Read Less
Bryan Murphy
5 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Overall we have had nothing but positive experiences here with both of our German Shepherds. Dr. Foreman is a great Vet and very happy to do whatever it takes for the both the patients and the owners... Read More
Overall we have had nothing but positive experiences here with both of our German Shepherds. Dr. Foreman is a great Vet and very happy to do whatever it takes for the both the patients and the owners to be comfortable and taken care of. The front counter girls are always very pleasant and happy, and you can tell the staff genuinely loves animals. Freya and Hammer both enjoy their visits, and what impressed me the most about Dr. Foreman was how she was concerned about Freya being sick when I was in an appointment for Hammer and gave me some medicine to take home to her (that worked btw) and they actually called to check on both of them. It is hard to find a vet that you can trust completely, but we found ours. She will go above and beyond, don't hesitate to give them a call if you are looking for services. Oh and they weren't pushy with the Care Club information, even with my other pup when we were trying to decide whether to get insurance through AKC or use Care Club again, so there is that too. Read Less
Zach Washburn
27 Feb 2017
REPORT
☆☆☆☆☆
REPORT
we called in with a concern about our cat and they were very accommodating. they were able to see our cat the same day. the vet was very soft spoken and respected all of our wishes. Excellent place ... Read More
we called in with a concern about our cat and they were very accommodating. they were able to see our cat the same day. the vet was very soft spoken and respected all of our wishes. Excellent place to go for pet services! Read Less
Tom Endress
5 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Staff is very friendly and they go a great job taking the time to get acquainted with your pet. My pup had heartworm when we adopted her from down south and the staff here knew how to properly treat h... Read More
Staff is very friendly and they go a great job taking the time to get acquainted with your pet. My pup had heartworm when we adopted her from down south and the staff here knew how to properly treat her. Heartworm is a very rare illness to be found up here in the North. Read Less
Stephanie Staveland
6 Jan 2016
REPORT
☆☆☆☆☆
REPORT
All of the vets and techs are amazing here! They have always been super friendly! The results from tests come back fast! When my dog had cancer, the vet called me personally to give me the results and... Read More
All of the vets and techs are amazing here! They have always been super friendly! The results from tests come back fast! When my dog had cancer, the vet called me personally to give me the results and to answer all of my "what next" questions! The staff always call back to check in on how the pups are doing :) Highly recommend this clinic! Read Less
warren colburn
20 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Great service. Entire staff was timely and professional. Dr. Maggie Trefney diagnosis spot on with a very caring and professional ethic. Thanks East Anchorage VCA. Bailey says thank you also.
Michael Galbraith
2 May 2015
REPORT
☆☆☆☆☆
REPORT
Very helpful. Called a day later to see how our dog was doing. Couldn't ask for better pet care!
Linda Korkian
23 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Took two different appointments to figure out our dog had an ear infection and over 350 dollars later. First visit was was simple, only didn't fix our dogs ear infection spent the next week trying to... Read More
Took two different appointments to figure out our dog had an ear infection and over 350 dollars later. First visit was was simple, only didn't fix our dogs ear infection spent the next week trying to get another appointment meanwhile our dog was in severe pain. Won't be taking our Pets here ever again.Read Less
Jessica Dentato
1 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Dr. Townshend is great. He was the vet for my mom's cocker spaniel for several years. Mandy was 16 years old when we had to put her down. The whole staff was very compassionate and gave us as much tim... Read More
Dr. Townshend is great. He was the vet for my mom's cocker spaniel for several years. Mandy was 16 years old when we had to put her down. The whole staff was very compassionate and gave us as much time as we needed with her in the last moments of her life. We were also able to stay afterward and say our goodbyes in their private room. The private room also has a door to the outside so when I left I didn't have to walk through the waiting room while sobbing. And now I bring MY fur-baby here for all medical needs. She gets amazing treatment and I always get my questions answered. And they never get upset when she gets excited and pees on the floor.Read Less
Andi Benge
16 Nov 2013
REPORT
☆☆☆☆☆
REPORT
Great vet!! I have an older pug who has had occasional seizures in the past, but experienced several in a row last night. We are a military family and we were seeing the vets on base for vaccinations,... Read More
Great vet!! I have an older pug who has had occasional seizures in the past, but experienced several in a row last night. We are a military family and we were seeing the vets on base for vaccinations, but they couldn't help with his seizures. I called VCA, since they are very close to base, at 8am this morning and got an appointment a few hours later. I didn't have to do any waiting, the staff was super friendly, and got him on the meds he needed right away. The prices were very reasonable, and if you go on their website they even have a coupon for a free initial visit which I also used. They even cleaned his ears for me! Very, very happy with my experience and I highly recommend!! Read Less