14 Reviews

Alaska Equine and Small Animal Hosp. LLC

Chugiak, Alaska
Reviews
Mal Bee
25 May 2018
REPORT
Horrible customer service. I called to ask a question pertaining to coggins testing for horses. The receptionist didn’t know the answer, which is fine, I figured she wouldn’t. However, I was told the ... Read More
Horrible customer service. I called to ask a question pertaining to coggins testing for horses. The receptionist didn’t know the answer, which is fine, I figured she wouldn’t. However, I was told the vet would be asked and I would receive a call back that day or the next morning..I never heard back. On a separate occasion I called to make an appointment for my horse, wanting to schedule a week out as it was a time specific appointment. The receptionist for whatever reason doesn’t book appointments for horses, so I was again told that the vet would be consulted with and I would be called right back. I asked if I could receive a call whether that appointment was available or not, so I would know to find a vet elsewhere if need be. I never heard back. Read Less
Rebecca Phelps
30 Apr 2018
REPORT
Great service and great staff. Me and my dad always take our animals there.
NDB gamer,blog
11 Apr 2018
REPORT
they don"t allow birds even in emergency when the name is Alaska equine SMALL ANIMALS so i complain that they wont allow birds. so allow bids at least for emergency.
Smokey Bear
31 Mar 2018
REPORT
I spent countless amounts of money at Vca after about 4 visits to Vca, I took my dog into see doctor Joe he knew what the problem was immediately. As well they are very hands on vet lets you go in bac... Read More
I spent countless amounts of money at Vca after about 4 visits to Vca, I took my dog into see doctor Joe he knew what the problem was immediately. As well they are very hands on vet lets you go in back with them for x-rays etc, no other vets do that for you. I will continue to use this Vet for future events. Read Less
Dusk Dawn
18 Jul 2017
REPORT
I took my puppy in with a terrible ear infection. I have never reviewed a place before, but this has to have been one of my worst experiences with customer service. The doctor was literally doing stre... Read More
I took my puppy in with a terrible ear infection. I have never reviewed a place before, but this has to have been one of my worst experiences with customer service. The doctor was literally doing stretches in front of me while completely ignoring my dog. I had to spend one whole hour listening to him ramble about everything excpept my animal. Finally I got to leave and he opened several containers of product almost requiring me to pay for them. I went to pay for God knows what and asked once again if the doctor could at least peak at my dogs ears. He looked, said it was nothing and goodby. I took my dog to another vet and she was extremely concerned. Gave me some medicine and it cleared up in a week. My experience was terrible. I wish I could get a refund for completely wasting my time. The staff also seems afraid of the vet. Read Less
Michaela Orzechowski
1 May 2017
REPORT
They go the extra mile furrrrrr-sure! Great staff and doctors make me willing to drive out from Anchorage, even with a sick pup!
Amanda Strickler
22 Feb 2017
REPORT
Dr. Grohs and his staff do amazing work. My American Bull Dog has had routine check up and vaccines as well as been put under for dental and surgery. While a little pricey Dr. Grohs is highly knowledg... Read More
Dr. Grohs and his staff do amazing work. My American Bull Dog has had routine check up and vaccines as well as been put under for dental and surgery. While a little pricey Dr. Grohs is highly knowledgeable and takes great care of the animalsRead Less
Courtney Taylor
13 Jan 2017
REPORT
Terrible front desk girl ( glasses). She is incredibly rude and should not be the face of this business. Her attitude is deplorable and I hope the owners keep a close eye on her as she said that an is... Read More
Terrible front desk girl ( glasses). She is incredibly rude and should not be the face of this business. Her attitude is deplorable and I hope the owners keep a close eye on her as she said that an issue with my dog was probably fine and if it doesn't bother the dog then it's probably no big deal. She was unwilling to help me get him looked at and suggested that I leave him there all day just to see if he might be seen. Hell no. When asked for a referral of someone who might be able to see the dog sooner, got nothing but attitude and she sniped that she didn't know other doctors schedules. If this is the kind of service humans get, how the hell are the animals treated? I work in medical and I would lose my job if I was self diagnosing patients without them being seen and would be setting myself up for a law suit. My family will no longer be using this business for the care of our animals due to this girl and the outrageous costs for even the simplest visits. Read Less
D Slater
16 Oct 2016
REPORT
Joe and Julie are both brilliant doctors and it was a privilege to work with them several years ago. They have been my family's vet for quite some time. They have been there for some serious emergenci... Read More
Joe and Julie are both brilliant doctors and it was a privilege to work with them several years ago. They have been my family's vet for quite some time. They have been there for some serious emergencies, pregnant bichon that got terribly sick and they were able to keep the pups and momma alive. Our dog was diagnosed with a complete torn anterior cruciate ligament, terrible arthritis and hip dysplasia when she was only two years old.Read Less
Jane Shelton
3 Oct 2016
REPORT
Alaska Equine Center has always been wonderful over the years, whether treating our pets with loving care and compassion, or handling end of life matters for our critters. Thanks for good service!
patt patzke
22 Apr 2016
REPORT
We have always been impressed with the quality of care and service provided to our horses along with the quick and caring response we receive from Dr. Julie. We appreciate the care she provides. Al... Read More
We have always been impressed with the quality of care and service provided to our horses along with the quick and caring response we receive from Dr. Julie. We appreciate the care she provides. Always receive excellent support from the clinic staff and front desk personnel. I would absolutely recommend her and the clinic to anyone who has horses and is looking for an excellent equine vet./ / / / / / / / / / Posted By Howard Patzke Read Less
Travis Krause
28 Dec 2014
REPORT
Overpriced. Especially for horse care. While the service was professional, the company charges way more than what they should. We had the vet come in to clean a wound. The next day we got a unreason... Read More
Overpriced. Especially for horse care. While the service was professional, the company charges way more than what they should. We had the vet come in to clean a wound. The next day we got a unreasonably high bill. They charged triple retail value for some items and the vet had not worked with horses recently. This led to a longer vet call than necessary. When I talked to the clerk, she was very defensive and rude. Later the vet that came out called and asked if there was an issue. I told her my concerns and she said she would talk to the boss and get back to me. I never got a call back from them, but they charged the full amount to our credit card on file. While we liked our vet, we are now looking for a horse vet that is more customer oriented, experienced, and has a more reasonable pricing model.Read Less
Jeremy Edwards
28 Mar 2012
REPORT
Awesome people. And they know what they are doing. You can tell that they actually care about you and your pet. Highly recommend
A Google User
9 Aug 2011
REPORT
Both Joe and Julie are wonderful people. I have had extensive dealings with them with my pregnant great dane and they are wonderful. Joe also took the x-rays for my Danes OFA certification and without... Read More
Both Joe and Julie are wonderful people. I have had extensive dealings with them with my pregnant great dane and they are wonderful. Joe also took the x-rays for my Danes OFA certification and without his dedication and persistance I would not have received the marks I did. They provided great care for my baby and her litter of twelve for a great price. I recomend this hospital to everyone, the Grohs and their staff have your pets best interest at heart. I will continue to drive the 45 mins to see them! Read Less
Book an Appointment
Online booking unavailable
Please call
(907) 688-9303
21236 Birchwood Loop Road
Chugiak Alaska 99567
Business Hours
Monday
Mon
09:00AM-18:00PM
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
09:00AM-18:00PM
Thursday
Thu
09:00AM-18:00PM
Friday
Fri
09:00AM-18:00PM
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Alaska Equine and Small Animal Hosp. LLC

Chugiak, Alaska
(14)
21236 Birchwood Loop Road
Chugiak Alaska 99567
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-18:00PM
Thursday
09:00AM-18:00PM
Friday
09:00AM-18:00PM
Mal Bee
25 May 2018
REPORT
Horrible customer service. I called to ask a question pertaining to coggins testing for horses. The receptionist didn’t know the answer, which is fine, I figured she wouldn’t. However, I was told the ... Read More
Horrible customer service. I called to ask a question pertaining to coggins testing for horses. The receptionist didn’t know the answer, which is fine, I figured she wouldn’t. However, I was told the vet would be asked and I would receive a call back that day or the next morning..I never heard back. On a separate occasion I called to make an appointment for my horse, wanting to schedule a week out as it was a time specific appointment. The receptionist for whatever reason doesn’t book appointments for horses, so I was again told that the vet would be consulted with and I would be called right back. I asked if I could receive a call whether that appointment was available or not, so I would know to find a vet elsewhere if need be. I never heard back. Read Less
Rebecca Phelps
30 Apr 2018
REPORT
Great service and great staff. Me and my dad always take our animals there.
NDB gamer,blog
11 Apr 2018
REPORT
they don"t allow birds even in emergency when the name is Alaska equine SMALL ANIMALS so i complain that they wont allow birds. so allow bids at least for emergency.
Smokey Bear
31 Mar 2018
REPORT
I spent countless amounts of money at Vca after about 4 visits to Vca, I took my dog into see doctor Joe he knew what the problem was immediately. As well they are very hands on vet lets you go in bac... Read More
I spent countless amounts of money at Vca after about 4 visits to Vca, I took my dog into see doctor Joe he knew what the problem was immediately. As well they are very hands on vet lets you go in back with them for x-rays etc, no other vets do that for you. I will continue to use this Vet for future events. Read Less
Dusk Dawn
18 Jul 2017
REPORT
I took my puppy in with a terrible ear infection. I have never reviewed a place before, but this has to have been one of my worst experiences with customer service. The doctor was literally doing stre... Read More
I took my puppy in with a terrible ear infection. I have never reviewed a place before, but this has to have been one of my worst experiences with customer service. The doctor was literally doing stretches in front of me while completely ignoring my dog. I had to spend one whole hour listening to him ramble about everything excpept my animal. Finally I got to leave and he opened several containers of product almost requiring me to pay for them. I went to pay for God knows what and asked once again if the doctor could at least peak at my dogs ears. He looked, said it was nothing and goodby. I took my dog to another vet and she was extremely concerned. Gave me some medicine and it cleared up in a week. My experience was terrible. I wish I could get a refund for completely wasting my time. The staff also seems afraid of the vet. Read Less
Michaela Orzechowski
1 May 2017
REPORT
They go the extra mile furrrrrr-sure! Great staff and doctors make me willing to drive out from Anchorage, even with a sick pup!
Amanda Strickler
22 Feb 2017
REPORT
Dr. Grohs and his staff do amazing work. My American Bull Dog has had routine check up and vaccines as well as been put under for dental and surgery. While a little pricey Dr. Grohs is highly knowledg... Read More
Dr. Grohs and his staff do amazing work. My American Bull Dog has had routine check up and vaccines as well as been put under for dental and surgery. While a little pricey Dr. Grohs is highly knowledgeable and takes great care of the animalsRead Less
Courtney Taylor
13 Jan 2017
REPORT
Terrible front desk girl ( glasses). She is incredibly rude and should not be the face of this business. Her attitude is deplorable and I hope the owners keep a close eye on her as she said that an is... Read More
Terrible front desk girl ( glasses). She is incredibly rude and should not be the face of this business. Her attitude is deplorable and I hope the owners keep a close eye on her as she said that an issue with my dog was probably fine and if it doesn't bother the dog then it's probably no big deal. She was unwilling to help me get him looked at and suggested that I leave him there all day just to see if he might be seen. Hell no. When asked for a referral of someone who might be able to see the dog sooner, got nothing but attitude and she sniped that she didn't know other doctors schedules. If this is the kind of service humans get, how the hell are the animals treated? I work in medical and I would lose my job if I was self diagnosing patients without them being seen and would be setting myself up for a law suit. My family will no longer be using this business for the care of our animals due to this girl and the outrageous costs for even the simplest visits. Read Less
D Slater
16 Oct 2016
REPORT
Joe and Julie are both brilliant doctors and it was a privilege to work with them several years ago. They have been my family's vet for quite some time. They have been there for some serious emergenci... Read More
Joe and Julie are both brilliant doctors and it was a privilege to work with them several years ago. They have been my family's vet for quite some time. They have been there for some serious emergencies, pregnant bichon that got terribly sick and they were able to keep the pups and momma alive. Our dog was diagnosed with a complete torn anterior cruciate ligament, terrible arthritis and hip dysplasia when she was only two years old.Read Less
Jane Shelton
3 Oct 2016
REPORT
Alaska Equine Center has always been wonderful over the years, whether treating our pets with loving care and compassion, or handling end of life matters for our critters. Thanks for good service!
patt patzke
22 Apr 2016
REPORT
We have always been impressed with the quality of care and service provided to our horses along with the quick and caring response we receive from Dr. Julie. We appreciate the care she provides. Al... Read More
We have always been impressed with the quality of care and service provided to our horses along with the quick and caring response we receive from Dr. Julie. We appreciate the care she provides. Always receive excellent support from the clinic staff and front desk personnel. I would absolutely recommend her and the clinic to anyone who has horses and is looking for an excellent equine vet./ / / / / / / / / / Posted By Howard Patzke Read Less
Travis Krause
28 Dec 2014
REPORT
Overpriced. Especially for horse care. While the service was professional, the company charges way more than what they should. We had the vet come in to clean a wound. The next day we got a unreason... Read More
Overpriced. Especially for horse care. While the service was professional, the company charges way more than what they should. We had the vet come in to clean a wound. The next day we got a unreasonably high bill. They charged triple retail value for some items and the vet had not worked with horses recently. This led to a longer vet call than necessary. When I talked to the clerk, she was very defensive and rude. Later the vet that came out called and asked if there was an issue. I told her my concerns and she said she would talk to the boss and get back to me. I never got a call back from them, but they charged the full amount to our credit card on file. While we liked our vet, we are now looking for a horse vet that is more customer oriented, experienced, and has a more reasonable pricing model.Read Less
Jeremy Edwards
28 Mar 2012
REPORT
Awesome people. And they know what they are doing. You can tell that they actually care about you and your pet. Highly recommend
A Google User
9 Aug 2011
REPORT
Both Joe and Julie are wonderful people. I have had extensive dealings with them with my pregnant great dane and they are wonderful. Joe also took the x-rays for my Danes OFA certification and without... Read More
Both Joe and Julie are wonderful people. I have had extensive dealings with them with my pregnant great dane and they are wonderful. Joe also took the x-rays for my Danes OFA certification and without his dedication and persistance I would not have received the marks I did. They provided great care for my baby and her litter of twelve for a great price. I recomend this hospital to everyone, the Grohs and their staff have your pets best interest at heart. I will continue to drive the 45 mins to see them! Read Less
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CLAIM IT HERE
Incorrect information? Let us know