My cat was scheduled for a bath brushing and shaving on the belly and bottom, she was NOT bathed not brushed and the shave was the worst I have had in her 11 years 👎I paid 450. To have them do blood work only.i have to have her sedated because of her hips where she was shot by a pellet gun is still sore. I got up at 4:00 Amanda drove 300 miles and was very disappointed very now I have to brush her and make her angry with every Bush. They were very quick to hand out meds and then to find out they made her sick and ended up taking her to Valdez clinic where I will go from now on 559. Is too much to waste it costs me another 150 in Valdez because my cat was dehydrated from throwing up from the meds Palmer vet gave her. Palmer vet never called me back either not good business 👎 Read Less

More like a negative 5! They do not care about the animals and do not provide individualized care. They are always overbooked so even when you make an appointment the wait time is still minimum 30 minutes after the appointment time. The techs are rude and impatient. The last time I went in for my dogs nail trim appointment - after waiting for 30 minutes - the techs were arguing outside the room about who had to do this nail trim and that it had just been shoved in the schedule (even though the appointment was made a week in advance). My adopted dog has special needs due to anxiety issues and even though I re-explain every time I make an appointment for nail trims they never remember or have any notes when I get there and then I just get attitude from the techs which makes my dog trust them even less. The last time went so badly that I had to call it after only getting one paw done because continuing under the circumstances would cause more future issues for my dog. I was asked by the tech why I don't sedate my dog before coming in. Well for one, NOONE from my 'so called vet' has ever talked about any options to make the process easier and for two, if they would pay attention to individual needs and plan accordingly when appointments are made we wouldn't be having to talk about sedation because with some patience and professional help it can go pretty smoothly. I will add that the only appointment that went well was the first one with Dr Slaughter in the room and a tech assisting her. From then on it's been a nightmare every time. I even requested to have Dr Slaughter call me after we had our first bad experience because I wanted to talk about making sure there were notes in my file about repeating the first method since it worked the best. I never got a call from the Dr and the remainder of the appointments got progressively worse. Maybe the Dr's need to be more involved and better monitor what's going on with their patients and the people working for them. I would never go here again -even if it was the last vet on earth!! Read Less

They are not in a big hurry pushing you out the door assembly line style. There is a short, reasonable wait, not over booked. They genuinely care about animals. Well priced and affordable, plus great service. Read Less