Chandler Small Animal Clinic

Our family has been taking dogs and cats to see Dr. Benesh for at least 25 years. We only have used other vets during late night or Sunday emergencies. Dr. Benesh and his staff have always been amazing and we have received 5 star care! The other vets there seem qualified as well. Only one mishap in all these years; after our 16 year old Burmese had to be euthanized, the crematorium service lost her ashes. Dr. Benesh felt so bad (even though not his fault) and gave us a huge discount when he neutered and spayed our two new kittens. Read Less

My first experience taking my dog here for a nail trim was awful. The staff at the front and the ones That trimmed his nails were great but the actual vet came out and proceeded to yell at me in the waiting area. I had asked if I could get a vet apt due to a ruptured cyst on my dogs neck and they said he was available but it would be a 59$ charge. Since my dog is prone to these I decided I could just take care of it on my own or consult my old vet in Mesa. The vet came out and proceeded to tell me that he had some kind of wart and needed to be surgically removed. He was insistent on me scheduling an apt since he gave me a “freebie” and when I declined he continued to argue with me and then said I should pay him for looking at it which I refused since I did NOT set up an apt with him. He chose to look and give me his opinion. Which I thanked him for and told him I would get a second opinion or contact my old vet. It was extremely uncomfortable, confrontational, and inappropriate. I absolutely do not recommend seeing this particular vet. I did not get his name, older male with glasses. He should absolutely apologize for his behavior, but no matter what, I will never do business here again. If you decide to go here after this be prepared to deal with a bully. Read Less

They are friendly, but they had no idea what was wrong with my dog. I came in with my dog and obviously he wasn't okay. He was breathing rapidly, but when they checked him they said everything looked normal. All they did was check his temperature and heart rate, and they said there wasn't anything too bad about his breathing. So they just gave me advice about feeding him chicken and rice since he had a loss of appetite too. But that didn't solve anything. We got the blood results too late because he had passed away before we got them. I don't understand why we couldn't have gotten the results that same day. Not the next morning. I had told them that my parents found him eating guavas, but they said that wasn't a toxic fruit and left it at that. I had to go find out on my own that the pits/seeds of guavas can cause abdominal pain. They did not know this, and I'm concerned because I feel like that is something the doctor should know. Read Less

We took our cat here when he had trouble peeing. They saw him right away which was great. We were told that he had crystals in his urethra and would need special food for the rest of his life. Fine. I told the vet that I suspected he was allergic to chicken. When I called a week later to inquire about the food, I found out , after being placed on hold for 20, that the food hadn't even been ordered. The vet was supposed to call me but didn't. Then, arrangements were made to go over the special ordering process but I never got a phone call. It seems to me that they only care about your pet when you are inside their facility. Unless it's an emergency, I won't be coming back. Read Less

I've brought our dog here 3 times; twice for minor emergencies and once for grooming. Dr. Benesh is really nice and conservative with treatment. This has been the only place so far that groomed her exactly the way we wanted. She also was super calm after, which never happens. I highly recommend Dr. Benesh and his clinic! Read Less

Doctor Benesh is an amazing, compassionate vet, who takes the time to get to know you and your pet. His vast experience and knowledgeable, friendly staff make us feel comfortable and my pets safe and happy, every visit we've made for over 15 years with our cats, dogs, ferrets and birds, and foster animals. The boarding and grooming center onsite is wonderful too. Give your pet an exam they deserve at this great price they are offering! Read Less

Took my dog here because she had a dislocated toenail that was causing bleeding. They took her in, reviewed her situation, decided it was best to numb the foot and then clean and clip the nail. They did all of this for less than $100 (and trimmed the rest of her nails) Incredible service, friendly staff, and most importantly helped my dog out amazingly. Would give more stars if possible! Read Less

If anyone local ever needs a good vet! Ive been repeatedly blown away with by their costumer service, how kind they have been and how every single time I've come in I've been treated with such respect & a smile!!! 10000000% recommend!!!! Read Less

I love CSAC!  This place was recommended to me when I moved to Chandler, AZ in 2007. I started taking my 2 pugs there and can't imagine going anywhere else.  Dr. B and his staff are amazing and its apparent that they care deeply for the pets.  Dr. B is extremely knowledgeable, communicative and attentive.  Sadly, one of my pugs went to the Rainbow Bridge, but Dr. B was there for that and was very comforting and provided great advice for me that helped my other pug deal with the loss of her brother.  My remaining pug still goes to CSAC and she loves it.  I also board her there quite often and it does not stress her out in the least.  I always know that my pug is in good hands.  I will always be a patron of CSAC! There is no better place for pets. Read Less

I boarded my 2 precious dogs here for the first time last weekend. I was VERY nervous since I have never boarded my dogs before. I inspected 7 different kennels before choosing this one. Why? Well, many reasons. First of all, there is no unpleasant smell. No smell of pee or that strange chemical smell that is at nearly every vet I have ever been to. The place was very clean yet the kennel worker (Sarah) was dirty. I liked this because clearly she had been busy playing with the dogs as she had doggy paw prints on her pants. Sarah was kind, calm and gentle and clearly the dogs respond well to her. As I entered the perfectly clean kennel area, NO DOG WAS BARKING. Think about that. Every single dog was perfectly happy to be there. Very odd Yet very soothing. It was a calm, relaxed environment and NOT what I saw at other boarding facilities. A Great Dane puppy started to bark a little bit and Sarah was able to quiet him down. It is almost as if she is the 'Dog Whisperer'.  The prices are not a bargain ($40 for both dogs per night) but they are not out of control either. The only thing I don't like is that there is an additional fee if you pick up 'after hours' and you must pick up before 11am or you are charged with another day. Other than that, I am happy to support this kennel. In fact, I am taking my dogs there tomorrow for a week. Read Less

Took our bunny here. After $256.00 the Vet said she had a fracture in her shoulder and that she'd be fine. Give her meds and a soft place to lay is all he said. We celebrated at that news as we were very worried about her injury. We were so relived when leaving the office. Well the vet did not get our prescription to the pharmacy until 6 hours after our visit which meant the pharmacy didn't have time to fill it before closing for the day. He also sent it to the wrong pharmacy as I called in after the appointment and asked to have it sent to the compounding pharmacy closer to our house, the receptionist said yes no problem but it didn't happen. The farther away pharmacy called me at 4:45 to say they'd just received the script an we could pick it up in the AM. Our bunny never got her meds. We woke up the next morning and she had died during the night. We were shocked as the vet said she'd make a full recovery. We're heart broken. I asked if we could have a refund or partial refund on our office visit when I called the next day and the Vet said no.Read Less

Older facility but the Vet is amazing! Dr. Benish actually cares about your pets and pays more attention to them than selling you on crap. The waiting rooms are older but where they do the procedures are open and clean which to me speaks volumes. Ive been to Banfields who have nice waiting rooms but the areas they treat your pets are horrible. Benish also allows you to go back with him and get your pup or cat out of the kennel and when I did my girl was very comfy and happy. I moved far abd I'm sad I won't be going here anymore. Read Less

Dr. Bennis and his girls are the best. We have taken our cats to chandler small animal clinic for about 4 years now. Very compassionate. They have taken very good care of our cats. For those that have worries about feline periodontal care for your cats, we took our Charlie in yesterday. Everything went great. He had 6 teeth pulled. Went through it fine. I think that Charlie feels better now without his bad teeth. Almost a different cat. Charlies brother Sam goes in next month for his cleaning. We will have less worry after going through it. Don't delay, get rid of the decay. Your cat will thank you. Read Less

Dr. Benesh and his staff are excellent. They set the example for veterinary care. My family have been bringing all our animals here for almost 15 years. Our dogs and cat love Dr. B and so does our family. He is the last Vet you'll ever need to find in the Southeast Valley.Read Less

I've been taking my dogs to Dr. Benish for 18 years. He's very caring and very knowledgeable. The office staff and technicians have always been very kind to my dogs. I took my dog today and received very good care. Everyone was very nice. I called today and was able to get an appointment within an hour. The building does not have air conditioning. Instead they have swamp coolers. When it's humid outside the rooms tend to be humid and somewhat warm. Sometimes there are temporary vets, but I always request Dr. Benish. Read Less

Extremely great Vet and staff. They have always gone above and beyond in the care of my dogs. Dr. Benesch is very kind and caring and always gives follow up calls when necessary or just to see how he or she is doing after receiving treatment. Would highly recommend! Read Less

I have really appreciated Chandler Small Animal Clinic for the past year and a half. Dr. Benesh and his staff are all so helpful and eager to meet my pets needs instead other vet offices I have been to trying to make my pets get with their program. Dr. Benesh works with my budget and my concerns and never tries to sell me on services. I've been most impressed with Ryan who helps with the boarded animals. My 20 year old blind cat needed to be boarded and I was very stressed about the situation. I almost didn't go on my trip I was so concerned. I was so pleasantly surprised at how well my kitty was cared for and how well my kitty - notorious for not liking change or other people - took to being boarded. They took special care and without nickle and diming me. It was well worth the price and the reports from Ryan about how my kitty was doing were so detailed and offered me insight as to how he was doing. I am so very thankful. Thank you Chandler Small Animal Clinic!Read Less

As a former vet tech, I have had the pleasure as well as opportunity to see how the place is run from the inside out. It was one of my first jobs out of the Army and boy does Dr.Benesh (B) run a tight ship. I have never met another Dr. who emphasized continuous education  in whatever way possible. He wouldn't make me feel as if I was ever bugging him when I would incessantly inquire about the latest procedure or an article that I came across. He truly has a passion for animals and it's apparent through the way that he conducts his business. There were a few comments regarding his belief system but I wouldn't care if he worshipped daisies as long as he treated my lil "baby" like he does each and every animal that comes through his doors. I know that the man has come by l8 night to check on certain animals, waive some money/fees that was owed for services because of the customer's circumstance, and even let a Dr. go because he felt that they were not the best representation of his company. I too was let go, yet I have nothing negative to say about this man, his wife Ginny, or his business.He's been in the community for many moons and has proven himself as an efficient doctor who sincerely cares about what he does. I can't say that about most people, let alone doctors.When the animals are boarded, they're looked after by the kennel help, vet techs, and sometimes even the receptionists would  take the animals for a "walk about". Read Less

We absolutely love Dr .B & the staff here!  I'm not sure what's up with some of these reviews but we have been using Dr. Benesch & Chandler Small Animal clinic for over 20 years!   (maybe some ppl just are complainers? I don't know but I am offended & suspicious of any reviewer who criticizes a person's religion.) Every single one of our pets has gone to see them -  4 dogs & 6 cats total.  Although we moved from Chandler over 15 years ago to Gilbert & now NE Mesa, I drive 40 minutes each way to still take our pets here.  I simply can't recommend them enough & I do to everyone  I know.  Dr. B is one of the most compassionate & honest doctors (yes, I include human drs.) I have ever met.  He has helped our pets thru accidents (rattlesnake bites), illness (feline infectious peritonitis & chronic kidney disease), injury (torn ACL), to "routine" preventative care & annual vaccinations.  Dr. B does not sugar coat a diagnosis or give you half truths, he is an honest man who gives his honest opinion of diagnosis & care in a gentle & compassionate way.  He also won't recommend useless or unnecessary treatments or just write out an RX he knows won't have the desired affect.  An example with our 13.5yr old lab mix, Buddy - he is prone to lipomas (benign fatty tumors)  & has had previous ones removed when he was younger.  At this years annual check up I pointed out some new lumps on Buddy's rib cage & chest & ask Dr. B if they needed to be removed or some sort of treatment made.  He examined them again, shrugged,  looked me in the eye & told me, Buddy's 13 yrs old, as we get older things start to happen & deteriorate that's normal, they don't bother him & a surgery would have more risks than benefits. You couldn't ask for a better vet.  He is so gentle & caring when examining all of our pets, making the trip as least stressful for them as can be possible.  Their customer service is outstanding too.  Dr. B remembers mine & my husband's names, where we live & the work we do, even that I'm from the Midwest too.  He knows all of our pets as well.  The front desk staff is always friendly & helpful.  Jessica in particular is always ready to offer a warm welcome.  Due to our Siamese's kidney disease he requires IV fluids so when we travel he has to be boarded, even if it's just a weekend trip.  Ryan takes wonderful care of him when we leave him.  I would say Ryan spoils Koko rotten!  This summer after picking Koko up after our 10 day vacation, he came home looking better than when we dropped him off!!  His coat was shiny & healthy looking- I think he even gained a little bit of weight!!I simply could go on & on with all the exceptional service & moments we have received at Dr. B's Chandler Small Animal Clinic.  Having pets as family is expensive & can be emotionally excruciating when they are sick or injured, but Dr. B & his office always treats us & everyone we see there compassionately & with the animals best interest in mind.  Even when we have had fatal diseases diagnosed & had to make the final decision to put them down, we would receive a sympathy card in the mail after.  I can't imagine taking our pets anywhere else. Read Less

I had the displeasure of doing business with this veterinary clinic when I acquired a foster dog who was already a client here. I have 3 pets of my own and adore their vet, and with a place that actually cares about animals to compare this place to; I have to beg anyone who reads this to please find another vet.I was first instructed to pick up my foster from being boarded with them for a couple weeks. When I went in to pick him up and told who I was there to get the receptionist basically told me thank god because they all disliked the dog. Not knowing what to expect of this new addition to my household, I asked what she meant and she said he barked nonstop but it was probably because he barely came out of the crate every day.  She told me "good luck" when I left but it was the dogs good luck that I arrived when I did. Please never board an animal here, they barely come out of their crates and it gets worse... I bring the dog home and immediately realize he has an ear infection and stomach bug.  How did they not realize this when they had him? Oh that's right; he never came out of the crate.  I place a call to them to see what bug was going around their office and what they could recommend for him. I was told they couldn't give me an appointment, but I could drop him off, they could board him for the day and they can fit him in at some point. Since I just said he clearly caught something from there why would I want to bring him back and leave him there for the day? I ask for a vet to call me to discuss my options, they take the message but I never hear from anyone and two days later we end up at the local emergency vet for IV meds and fluids.Flash forward a few more weeks, the dogs ear infection is back. I call the vet on a Saturday (while they are still open) and ask if there is anything they can do for a quick relief and am told "not til Monday". I again ask that a vet call me back, even if it is Monday and again never hear back. When it started affecting the dogs balance and the smell emitting from his ear became so horrible within 24 hours, we once again end up at the emergency vet. Why did I never call my regular vet? Good question. I stayed with the vet because the dogs' original owner really liked them, against my better judgment. Lesson learned. I made an appointment the next week for vaccines, and want to follow up on his ear. I go in for the appointment, tell the tech it's the dogs RIGHT ear, hear the tech tell the vet outside the door it's his RIGHT ear, I tell him myself it's the dogs RIGHT ear but when he went to get the culture he starts swabbing the dogs LEFT ear like he was getting the last bits of peanut butter out of a jar. The dog is yelping and squirming and the vet moves on to the rest of the exam completely ignoring his right ear. I have to ask why he wouldn't check the ear that is bothering him before he swabbed the right ear and found the infection. Every time I try to ask something or explain something the vet interrupts me, when I inquire about the dog staying in Waddell for a few weeks and does he need any additional vaccines or preventive meds for that area (fleas, ticks, etc) he only tries to sell me 6 mos worth of heartworm medication.  He didn't even do a heartworm test on the dog first, was just going to give him preventive meds, without testing him. When I mention I have an issue with this he says "well, if you want we can give him a test but it will take 2 days to get the results back". What I want is for him to research the issues of giving heartworm prevention on a dog that may already have heartworms. For the record, my dogs are on heartworm preventive meds- this dog is not yet due to being a foster. It will be under way once I can get him in to my vet for a better exam and test but, by this catastrophic time in the vet visit, I just wanted out and could not hide how angry I was. This vet practice is incompetent and dangerous rendering care to animals. One front desk girl is super friendly (her name may be Jessica), while another rude girl acts like she would rather be anywhere than there and asking for help is too much to ask of her. Boarding is probably the cheapest in town at $20 per day, but you get what you pay for- animals with no attention and sent home deathly sick. Please, please, please take your business, and beloved pets, elsewhere. Read Less

My mother has been going to Dr. B since before I was born (~1986), and I've been going myself for near a decade now with my own pets. We've also referred friends and family there without hesitation. I've been way too many times to detail them, but I could recount dozens of exceptional experiences that show what a great vet, and a great person overall, Dr. B is.Let me put it this way: I drive to Chandler ALL THE WAY from Northwest Phoenix for EVERY vet visit, and my mom and a few friends drive from North Scottsdale and PV, too.Do you think we would all go so far for dozens of pet and stray animals if Dr. B was not the best on the face of the earth? No. I volunteer in resue and know some amazing vets who are in it for all the right reasons, and I still would not take my cats anywhere else.Dr. B has been so kind and compassionate, uderstanding of harder times. He's helped us out so many times... and I've never seen a pet he was uncomfortable handling (I've taken him some pretty ferocious ferals, too). He has a rare way with animals that I've never seen elsewhere.There has been some turnover in his office staff (and, of course, I miss the old ones I knew most of my life). Otherwise, I could not think up a single complaint about any visit I've ever had at Chandler Small Animal Clinic.Dr. B is a wonderful person and fabulous vet. I feel truly lucky to have him to care for my animals. They deserve the best, and Dr. B is the best! Read Less

A few years ago these guys listened to my sob story over the phone, let me bring my dog in just before closing, already knowing she probably had parvo and they'd have to stay late bleaching the place For a reasonable price they gave me all the supplies I'd need to hopefully nurse her back to health.  No false promises, 80/20 with parvo. She lived, these guys are awesome. Read Less

Dr. B saved my dogs life a few years ago when our former vet clinic was too "busy" to fit in an emergency appointment. Dr. B's beside manner with humans is so-so but amazing with our dogs, and that's what matters. I don't care what his religious beliefs are as long as he treats my canine children with compassion and respect. We have yet to be let down by him...The front desk receptionist seems to change yearly...there was a bitchy bleached blonde there last year who I hope is gone...but it all comes down to the quality of care my pets receive and we are very happy taking our pets there. I recommend Chandler Small Animal Clinic. Read Less

Fantastic vet.  My cats tail was caught in a door and injured.  Thankfully they could understand me through my crying babble and told me to come in immediately. They examined her, told me what they thought was wrong and whisked her off for surgery. I was able to get a round-about price for everything (not that cost mattered, but no one likes a $500 surprise.). They called a few hours later with updates on my cat, cost and time for pickup.  A week later they were more than helpful letting me come in when it was convenient for me to have her bandages removed. They are excellent. Read Less

I've been seeing Dr B for three years now for all of my animals (3 cats and a dog).  My dog is very scared at the vet, and Dr B handles her like a pro.I've taken my family members there for basic check ups, testing, shots, and grooming.The only thing that I've noticed is that there always seems to be new techs.  Several of the staff members have been there seemingly a long time.In any case, I've been very happy with Dr B, and would recommend him to others.As to the comments on his religion, I don't see how that matters.  It's a personal thing and he has done an excellent job with my fur-friends. Read Less

I visited Chandler Small Animal Clinic recently because I received a free exam coupon in the mail just after moving to Chandler. By the time I left the clinic, I would have paid any price to get my dog & myself out of there unharmed. The receptionist (Andrea) who booked my appointment & checked us in was very professional and knowledgeable. She was able to answer my questions and made me feel comfortable bringing my dog there. Once she put us in the exam room...it went downhill fast. The technician (Britany) came in after a few minutes and seemed very new to her job, I could hardly understand a word she said, she didn't have the necessary tools with her and kept having to go out and come back. This made my dog even more nervous than he already was. Not to mention after all that, she called both me & my dog the wrong name, TWICE! I'm terrified to think what would happen if she was in charge of anything important like surgery or lab results.Dr. Benesh seemed competent enough but he didn’t seem comfortable examining my dog and spoke in riddles for what seemed like forever, yet he never really said anything. I also didn't appreciate his refusal to answer my questions and he dodged the subject multiple times. We agreed on doing some diagnostic blood work costing in excess of $200 dollars. I didn't mind the cost, I minded not getting the results for over 4 days (when I was told they would be in the next morning). After my appointment, I walked into the waiting area to pay my bill. Even though I was the only client there, I was ignored by the receptionist (Jessica), until I finally asked if I could pay 10 minutes later. She wad very rude and unable to answer my questions about their boarding services and having my dogs teeth cleaned. To top it all off, she forgot to apply my free exam coupon when I heard Andrea specifically point out to her when I arrived to do that. Finally, another woman had to come up and fix the exam charge error. I paid my bill and left. Not one apology from her about my waiting to checkout or for the billing error to be fixed. Two days go by and no word on my dog's lab results, so I call to inquire. The first two attempts I was put on hold and no one ever came back on the line, the third call, Jessica took my name & number and said she would call me right back. I waited from 9am to 1pm and she never did call me back. So I called again..got Jessica once again, this time she took a message for Dr. Benesh and said he would contact me with the results.The next day Dr. Benesh still hadn't returned my call. I called once again, this time I reached Andrea, she apologized for my inconvenience and wouldn't you know it, Dr. Benesh called me back an hour later. Everything was normal with the blood work and I was relieved.My dog and I are very active with an agility team and a Frisbee team, I have a large group of pet lovers in my life on a daily basis. Interestingly, when I started inquiring about Chandler Small Animal Clinic at our last team meeting and I was shocked to hear several members over the past few years had similar experiences to mine and most were far worse. After hearing their horror stories of being charged for services never preformed or going in for yearly shots and their dog never received them, yet they were charged and the only reason they found out was because they had switched vets and there was nothing in the medical history about shots given. I realize now that my dog and I dodged a bullet with this clinic. I don't feel the lack of quality care is totally Dr. Benesh's fault, it seems to be the incompetent staff zeros out the good staff and the Dr. I was lucky this time, from now on I will seek the opinion of those pet owners I trust to help guide me to the right animal hospital, because a good doctor means nothing without a great staff. Read Less

Just seeing the name of this joint again makes my blood boil.  Several years ago, my cat had a tooth pulled here.  They sent him home the same day, and he was FAR from ready to be released.  He bled all over the house, was still sedated and disoriented and apparently in pain, and had a wrap on his arm and over his front paw from where they had an IV in him during surgery.  They said nothing about when to remove it, so I left it on for the evening.  When I took it off, it had been wrapped so tightly that his paw had swollen up to mammoth proportions.  Un-be-freakin-lievable.Search the web for reviews elsewhere of this place, and you'll find other horror stories, especially about boarding nightmares.  Oh yeah - the guy who runs the joint is a scientologist.  He used to have a blurb on the website about it, but it has since been pulled down.  But if you Google his name, you'll find his personal scientology page, including ramblings about how it has improved his life.  SCARY!!!!!Avoid at all costs.  I'd take my pets to a witch doctor before I'd return to this dump. Read Less

If you live in Chandler and you are trying to find a good vet for check ups with reasonable prices then Chandler Small Animal Clinic is good for you! They are great about scheduling your dogs annual check ups and are really good about calling you to set them up and remind you. And for a working person, this is greatly appreciated.When I brought my dogs/cats here for their basic checkups I was never disappointed. And If all animals need is basic check ups, I would always take them here, even though I moved to Central Phoenix.I'm not sure about your dogs/cats, but mine tend to have issues beyond their check ups. I have one dog who especially found of eating cat food, and because of this she almost died! The whole process with CHAC was frustrating and I never felt completely confident in my Vet, Dr. Benesh. But ultimately my dog got better! So I continued to see this Vet.Then one day I went in for a check up with both my dogs. And my poor baby Jazzy is scared of the Vets office. She was almost attacked there by another dog, and she gets freaked out. She does the growling thing, which I know can be annoying...Hey I'm the one who takes her. But when the Vet walked in looked at my growling baby and looked at me and said "What do I do with her" That was the point where I decided not to take my dogs back.Shouldn't a Vet with years of experience know how to handle a dog who is growling???? Just a thought!But like I said, if you want a great place for your perfectly behaved dog to get their check up, Please got to CSAC. Oh and I took my cats there to, never had a problem and was always pleased with ever aspect of how they were with my cats. Read Less

i've taken my dog and cat here for awhile now, we used to enjoy this place, but recently we called to have our dog checked for a medical issue as well as grooming. when it was time to pick up the dog, they hadn't washed him nor had he been checked by the doctor, they just charged us for boarding him for the day!!??? one of the ladies behind the counter had the nerve to say "don't look at me, it's not my fault". anyway....unfortunately, the girls behind the counter aren't sure what is going on and now that i think about all of the issues we've had with trying to schedule the most simple thing, i think that they've been been giving him too many shots. Read Less