My 1st visit was yesterday and I will be back. I have been so loyal to my other vet but they moved far away and it has made it difficult to work time around their office and my work schedule. The entire staff was wonderful and even got a call to come in earlier as i requested to if a spot opened up. Dr Vera was so professional and answered all my questions and concerns and fixed my girl all up. A big thank you from me and Bella Read Less

Dr. Roach and the staff here are the best. They sit on the floor with your animals and love them as their own, I'm not kidding. We have had our kids there since 1998 and would never go anywhere else... They really know their stuff and I always feel like they really care about our furry kids and about our budget...including if any testing or shots or anything is really necessary.. You guys are truly the best! Read Less

Great vet who always picks up the phone and will call you back when they say they will. Kim went above and beyond to try and help us figure out one of our cats injections and everyone else there is super nice as well. They will also get you in same day if your pet needs it which is awesome. Read Less

We love Cross Winds! I’ve always been very picky about what vet I take my dogs to, and I couldn’t be happier to have found Cross Winds. They always make us feel welcome and they really care about our dogs. Read Less

Good service. Doctor was very good in making our Dolly feel welcome and not be afraid. With the medication provided, she recovered very quickly and was back to her old self. We will certainly use this clinic again in the future. Read Less

It is obvious that the entire staff love animals and enjoy their jobs. They are so caring and immediately put me and my dog at ease. She was diagnosed with diabetes and it has taken me a while and many phone calls to the office to learn to care for her and they have patiently answered every question. I am so thankful that I found them because I haven't experienced this level of customer service for some time. Read Less

I am so grateful for Cross Winds Animal Clinic - we had to put our puppy down after just a few weeks. The staff at Cross Winds helped us tremendously. They called daily to check in while we were trying to figure out what was going on. They were professional and compassionate. Dr. Vera is amazing - she helped us get through a very difficult circumstance. No hesitation recommending Cross Winds! Read Less

Our husky had eaten a foreign object and was having blood in his stool and of course my husband and I were very worried. We usually go to a different animal hospital but they could only get us in later in the day and we wanted to be seen as soon as possible. I had looked up local animal hospitals and this one showed up. All of the reviews were amazing so I called the front desk and had asked if they were accepting new patients. The front desk receptionist was so sweet and said she could get us in right away. The vet tech Roman and the vet Dr. Vera were so amazing. They went over all of our options thoroughly and over the medications thoroughly as well. They were all super professional and knew exactly what they were doing. They treated our husky so well and made him feel at ease. Prices were very reasonable as well! Would definitely 10/10 recommend this animal clinic! Read Less

I've been here 3 times in the last month for my dog. A check up, a quick vet tech visit for a shot (and it was indeed quick), and an urgent last minute visit for a wound. The ladies who greet you on the phone and at the front desk are helpful, understanding, and friendly. The vet techs have all been great. And the dr was super nice and patient with my anxious dog. However, I'm leaving this review because today the vet tech (wish I knew her name) went above and beyond. My toddler was with me and she offered to stay with my dog while I took her to the bathroom and paid for our visit. Then she walked my 70-lb, not-great-on-the-leash dog to the car for me bc my toddler wouldn't let me put her down. If you want to go somewhere where everyone cares, choose this place! Read Less

Unfortunately the service at this vet has really gone downhill.  I used to bring my two pit bulls here, but every time I came was like the first time because nobody remembered me or my pets.  I had to remind them of my dog's valley fever since they were too busy to brush up on my records before they came into the examination room.  When my dog was sick, the vet asked me what I wanted to do - what I needed was their expert opinion!  They explained my options by how much each would cost me - what I needed to know was what was best for my dog, not how much I can afford!  This vet does not care about your pets or what is best for them, their care about their cost :( Read Less

AMAZING! From the customer service (right off the bat with how they answer the phone - "is it an emergency or would you mind being placed on hold") - so great, btw!... To how they've incorporated an "auto detect phone numbers feature", so they can start pulling up your info at the same time as listening to your needs...!! So long as you've been there ONLY ONCE BEFORE as was my case. Ya, these guys are doing EVERYTHING RIGHT!!! Bigger business establishments could really take some plays out of their rulebook!!! AWESOME! THANKS! KEEP IT UP!Read Less

I took my doggy to cross winds for the first time and I am in love with this place and the staff! Everyone was amazing My dog was so happy I've never seen him so excited to be at a vets office. I know for sure I won't be going anywhere even if I move I'll still make the drive to cross winds. Also the pricing for everything my dog needed was really good and reasonable which is always a plus. Read Less

I love this vet. I took my rottie puppy here when he started exhibiting signs of kennel cough. They were able to get me in the same day I called for an "emergency" visit. They had me and my pup go through a private entrance just in case he was contagious (which I appreciated because I'm pretty sure my pup got sick being exposed at a different clinic the week prior) The staff was SO FRIENDLY and nice with my dog, one employee came and sat in the floor and played with my puppy while we waited for the vet. The vet did a thorough assessment and was so good with my pup. Needless to say they did an excellent job and for a reasonable price as well! I'll never take my pets anywhere else! Read Less

Always very helpful, reasonably priced. They work with us every time we come in and are super sweet and helpful. We trust them with our pets, and they have never let us down! THANK YOU TO CROSSWINDS! Read Less

We love our vet. We found our vet in Jan. 2013 when we adopted our Faye from Friends for Life rescue. Our daughter takes her little Chi-winnie and cat to Cross Winds as well. We always get follow-up calls to be sure our pets are doing well after their visit! This says a lot about the care and compassion they have for animals! Thank you, Cross Winds, for taking such good care of our "fur kids." Read Less

We found CrossWinds in 1998 when they were just around the corner. Now we're 40 minutes away, but their quality of care is worth the trip. They love my pets almost as much as I do. As long as their doors are open, I'll be bringing my fur-babies to CrossWinds. Read Less

Brought my dog in when she got really bad diarrhea like a good pet owner is supposed to do and after the vet did a half hearted exam he told me it must be something she ate and prescribed some meds. Two weeks later not only is my one dog sick again, but now my three other dogs are sick. Great job misdiagnosing my first dog. Wasn't really that mad until I called to make appointment again and the girl starting rambling on about how they didn't have receptionist until 9 and only one vet was in and they might not have appointments for a couple of days. What a joke, taking my dogs somewhere else. Read Less

I have finally found a veterinary clinic to call home after searching for years!!! From the moment you walk in to the lobby of Crosswinds it feels more like a living room than a business. The front office staff are some of the friendliest ladies I've ever had the pleasure of dealing with. They took the time to answer all of my pre-appointment questions when I called and did the same when I arrived. We saw Dr. Martin for our appointment and he was amazing with my dog who is terrified of the vet. He immediately sat down on the floor with her and took several minutes just talking to her and petting her to calm her nerves. He spent just as much time with me going over options and answering questions. Not once did I feel pressured into buying a service that was unnecessary (contrary to my experience with other local vets). I explained how I was on a budget and wanted to take the most cost effective approach to my dog's treatment and he was able to walk through each option and explain what would best. The facility is clean and cozy and all the doctors, techs and office staff were extremely professional. I highly recommend this business to anyone with small animals that is looking for a personal, professional and hassle free approach to veterinary care for their pets. Read Less

I have been taking our animals to Cross Winds since 1998 and my pets have received the highest standard of care from each and every vet in that practice. At any given time, we have had a MINIMUM of two dogs and two cats and, now that our animals are older, the level of care has increased due to age-related issues. I am completely confident that my animals are in the best hands at Cross Winds. The vets and the vet techs are friendly, knowledgeable, compassionate and caring, and I wouldn't take my pets to any other practice. On a scale of 1-10, I give Cross Winds a 12 - take your animals there and you'll see what I'm talking about. Read Less

I had to put down two of my pets within a year of each other, and Dr. Roach made sure that not only was a peaceful and painless procedure, but she showed me x-rays of my cat that showed growths stones, and just an all around miserable kitty. It helped me be at peace that I was making the right decision.Read Less

We have taken our pets to Dr Sheryl Roach and Crosswinds Animal Clinic for over 20 years, and just LOVE her! She has an uncanny ability to connect with our pets and help us humans understand what's going on in their little world. We won't go anywhere else, because they get the best care HERE! <3 Read Less

I've been going to Sheryl Roach longer than I can remember. I think my family started with her around when we first moved to Gilbert in 1989. They are the greatest through good times and sad times. The attention & care they provide is second to none. Our last trip to her was for a first shots and wellness exam for our new litter of 8 Labrador Retriever puppies. Everything was good and I give Crosswinds and everyone who works there TEN (10) stars. AGAIN!!!! Read Less

Great place! Loved the vet and assistants- they were very good with my cat who is usually extremely shy and skiddish around strangers (but she seemed comfortable here!) I would certainly recommend this place to anyone -especially if you have a rescue or shy pet! Read Less

I recently took my 7 month old kittens to Crosswinds because they were both vomiting and one wouldn't eat or drink. I've actually been going to Crosswinds for over 15 years for my other two cats that had passed away a couple years ago. When I called in regards to my kittens, they were able to get me in the same day which was awesome. I've never had any problems with Crosswinds, the vets are always caring and friendly. I especially love Dr. Roach, she really seems to love her job and care for the animals. Even though I no longer live close to the clinic, I'm so impressed with the care my fur babies have received that I drive the distance. I only wish that their office visits were low cost like they used to be before moving to a bigger location. Other than that, I would highly recommend them to my family and friends! Read Less

I was referred to Cross Wind Animal Clinic by another veterinarian. Unfortunately by that time my cat, Kiki, was really sick. The staff at Cross Winds did everything they could for her. They were so kind and compassionate. When the decision needed to be made to euthanize her they talked me through every step of the process. I will be forever grateful for all the kindness and compassion they showed Kiki and my family. We have welcomed another cat into our home and I wouldn't dream of taking her anywhere else but to Cross Winds Animal Clinic. Thank you. Read Less

The staff is very friendly and do everything they can to help with your pets. They were awesome when my girlfriend had to put her dog to sleep. Would recommend them to everyone and the prices aren't bad either.Read Less

Today, I received a "sympathy" card for the (Dec. 29th) death of my dog, Boodie, a beautiful Sheltie who was treated by Dr. Roach at Crosswinds for 15-3/4 yrs., and this remark caught my eye: "Davis Family, Boodie was such a wonderful child. He left many fond memories for all of us. He was very lucky to have you as his caretaker. S. RonMom :-) " I don't know who wrote that, but it seems strange that after bringing my dog to Crosswinds for almost SIXTEEN YEARS, Boodie was nevertheless referred to as a "he" when, in fact, the dog was FEMALE. I also could never understand why Dr. Roach would always call her "Bodie," and never seemed to remember her real name. Over the Christmas holiday weekend, Boodie became VERY ill, and I left a message asking for a Tues. appointment, when I thought Dr. Roach would surely be in. Boodie was vomiting and had bloody diarrhea, but when I received no call-back, I called a second time to ask if I could use the Genitzol ointment to make her more comfortable. In both cases, the phone system never recorded my messages, to my deep outrage. I pointed out the problem to the staff the first time, yet nothing was done about it. When I called the second time (on Tues.), it was around 10:30 a.m.--clearly, during office hrs. I couldn't be the only customer who encountered this problem. I am very upset and disappointed with Crosswinds. I don't know if I will ever own another pet again, but if I do, I will most certainly find another vet. Now, all I want are my dog's ashes back, so that I may give her a proper burial. I don't even want to talk to anyone at Crosswinds. --By the way, this is KAREN Davis, not Marieke (who is my daughter, and never reviewed anyone or anything in her life. Don't know why this computer screen says otherwise. :-( Read Less

We took my dog to a different vet for the first 3 months and they told us we needed to put him down b/c he had distemper and there was nothing they could do for him, and they couldn't even tell us what kind of dog he was. We brought him to Crosswinds and right away one of the Vets knew what type of dog he was, she had 2 of her own, and she took great care of him. With her help we were able to help him get better and we determined he never had distemper in the first place (or the other diseases the other place though he had). To this day his is a perfectly happy pup ! We recently moved out of Gilbert and we still make the 45 min dive to this clinic because of the great care they take with our dog. I highly recommend this clinic! Read Less

We have been going to Dr. Roach for the past 10 years, but have been pleased with other Vets here, as well. Dr. Roach is a great diagnostician and truly loves animals of all kinds The staff is caring and knowledgeable. We were touched at the compassion they all showed for our 13 year old Dalmatians, who passed within 5 months of each other last year. Now, we have two new adoptees, and their continued care is very gratifying. We have recommended many of our pet loving friends to this practice. Read Less

My family is a huge group of animal lovers. We are obsessed with our babies (dogs) and we only trust Dr. Roach and her team to take care of them. All of the doctors, techs and staff are extremely caring and kind. They have made a point to get to know my family and all of our pets. Dr. Roach has come in on her days off and when she has been sick to personally take care of my family's animals. We are SO thankful for Dr. Roach and her team. We have been going to her for 15 years now and we wouldn't trust anyone else with our babies! Thank you Crosswinds! Read Less