Dreaming Summit Animal Hospital

Cost isn't bad but I am furious that they labeled my dog as a biter all because of a tech who doesn't understand what to do with a scared dog. My girl was abused by her male previous owner and gets nervous around men I told them this up front but apparently when a dog growls they just grab anyways. New vet no problems vet even asked if she was the same dog. (Mostly females at her new clinic and they actually noted on her account that she's nervous around men. Also they offer no payment plans. Read Less

I am traveling with my cat from Oregon, and her long hair become very matted. I called and asked what's involved and how much, and over the phone they said an exam for $52 and maybe $35 to cut the hair. So I made the appointment for the next day, and stayed in the area for another day, then sedated my cat in the morning of the visit. After getting in the exam room, suddenly the cost was $279 !!! $279 to cut the hair off a cat???? Maybe they have to overcharge to pay for that fancy new building? Read Less

Shortly after moving to the west valley, my hubby and I found a need for a vet in what we thought was an emergency. I called a couple different places, because, let's face it, I'm a dog mom. I want my babies to be treated by their vet the way I would treat them. After calling a couple other places, and being VERY turned off by them, I stumbled on Dreaming Summit. Their motto of treating pets like family sure does show through their actions, and not only by the doctors themselves, but through the actions of every single person that works there.  There wasn't a doubt in our minds that this was the place for us to call our pups' vet. They've helped us get through quite a few difficult times, currently helping us keep our baby girl's heart disease under control. They also have a drive up window to pick up meds for your pets and are open pretty late, which is very convenient for those of us with jobs that have traditional hours. Read Less

My Fur Baby Passed away today due to old age and natural causes and the vet and nurses were so Great I plan to take any pets I get in the future there. The nurses are so kind and gentle and they really make you feel better and acknowledged our pain in seeing our cat pass on. Thank you all so much for your kind words and taking care of him in his last moments Read Less

What happened to animal hospitals looking out for the ANIMAL and not the MONEY? My dog Bruce has been suffering since December. Dry coat, cracked dry paw pads, fur loss, decreases appetite. I went to two different vets and a dermatologist for dogs. I've spent at least $1,000 easy trying to help him and figure out a path to help him. The struggle still continues. After Camelwest animal hospital dragged there feet for weeks with Bruce I went to Dreaming Summit for help. I LOVED the vet, she was great! I have no issue with the quality of care she gave him. She recommended me to see a dermatologist and we did a bunch of tests on him too. Anyone who owns an animal that is sick you know you spend TONS of money. Which is fine, I would do it for my dog. So this is the problem. After all the vet visits, I am on a path to help my dog feeling a little better. However I have constantly had issues with his nails! They are brittle and his paws are uncomfortable. EVERY vet visit I had, camelwest, dreaming summit AND dermatologist they made an excuse for not helping me cut his nails. I told them, listen please his nails are getting long can you show me how to cut them? Nope. Nope Nope. Always an excuse. We are under staffed, oh just leave them alone for now, maybe next visit..... Umm okay? Really? So I let it go, and bought my own dog nail clipper. I attempted to cut this week but I was not comfortable doing it and the old man was not havin it. I need help!!! So I called dreaming summit. They told me sure we can cut his nails but you need a wellness check up too and your total will be $72. What? He's been to the vet like 10 times in the last 3 months! What is going to be different? NOTHING! The lady on the phone wouldn't budge, I needed the exam or no nails clipped. I was sad and angry. Told her to cancel my appointment and I'd take him to a groomer. Which I have not setup yet, maybe I will try again myself. Was hoping the vet could just help out but that's not how things work these days. It's all about the money. I see someone has a similar review as I did about their poodle. It's a shame. There really should be some exceptions to these rules. Disappointing and disheartening. Read Less

I've been coming to Dreaming Summit Animal hospital since I got my Frug puppy (half pug half frenchie) in August 2016. The staff is great and the doctor is kind and takes the time to really help you understand and explain the treatments. I really couldn't have picked a better vet for my baby boy! Read Less

Dr. Schneider was so attentive to our dog Max's needs when we suddenly found out he had Lymphoma. It was on a Saturday. Dr. Schneider called on Sunday just to find out how Max was doing. Sadly, we had to say goodbye to Max, the staff was amazing and supportive. Thank you Dr. Schneider and staff. Read Less

I can't tell you how much we appreciate the wonderful care our Rocky receives at Dreaming Summit! Our dogs have been patients for many years and they always have been treated "like Family". A special thanks to Carrie, Jennifer and, of course, Dr. Hillebrand!!!!!!!!!!! Read Less

I don't think there are enough ways to say thank you to all the folks at Dreaming Summit Animal Hospital. When you have a sick animal a friendly face to all it takes to make you feel better, because you know they are there for you and your animal whether it be a dog or cat. I just wish Dr. H. would have stayed close to our home but he went out on this own, which was okay. Don't think twice they are the best. Read Less

We had the hardest decision of our lives today putting down our baby. Dreaming summit went above and beyond to accommodate us. From the nurse to the doctor every single person made us feel like we were only people there. Thank you so much for making us feel better and taking care of Faith. Read Less

My baby Mama was a patient of your doctors office and they were amazing. I recently moved from AZ to another state but I can say this is the best office in AZ that I had been too. I hope someday they open an office where I live now. I now live in Orange County and if their office moved here I would gladly have take care of my baby Mama. Thank you, Ms Nelson and baby Mama Read Less

Dr. H is phenomenal! His staff are very compassionate and helpful. When I needed to say goodbye to my dog because of his suffering. I couldn't have asked for better support through my tough time. Dreaming Summit is the only place I trust and will take my four legged family too!! Read Less

We had been going to this vet for a while, because our small Poodle mix requires having his anal glands expressed quite often. They offer a punch card that they punch after every visit. After you fill the card, (which we did), and were going to bring him in for a free anal expressing, all of a sudden he had to have a "annual checkup", which of course cost more than having his glands expressed. We told them on the phone all he required was having his glands expressed. They then told us to take him to a groomer. So the bottom line is there was no way they were going to let us out of there without incurring some type of charge. There was nothing wrong with our dog. All his shots were current, and he was in excellent health. All he needed was to have his glands done. I don't appreciate being worked like this. Needless to say it's the last time they'll see our dog. We took their advice and had our groomer do his glands. Her cost... $5.00, instead of the $27.00 they were charging us. Live and learn. Read Less

This was my first experience with Dreaming Summit Animal Hospital. My 10 year old female cat had an extremely serious dental issue which required the complete removal of all of her teeth. Dr. Hillebrand was incredibly thorough and patient explaining the problem and his recommendation to alleviate the problem. It was extremely obvious that his only concern was for my pet's well-being and that she receive the best care possible under the circumstances. He explained that he was able to remove the teeth in his clinic, but his recommendation was to go to dental specialists so she would have the ultimate care in a facility best-equipped to do this type of surgery. I was very impressed with the fact that instead of making easy money by doing the surgery himself he referred me to another clinic for her care. I have tried 3 other veterinary clinics in the West Valley and was very disappointed in all 3. Dreaming Summit made me feel very comfortable and I was absolutely sure that I could trust them with my pet's care and my pocketbook. If you are not 150% happy with your current vet I suggest you switch to Dreaming Summit. They receive 5 stars from me in every category imaginable! Read Less

Can't do better than this group. Doctor H spends a lot of time answering all your questions and the staff is friendly and attentive. You can tell by their interaction with your pet how much they truly care. Read Less

My animals and I have been coming to Dreaming Summit Animal Hospital for over six years now. The Doctors and staff are fantastic, very skilled in their work, professional and are willing to address any questions or concerns that I have. I never feel rushed during my appointments and I feel like the care they provide my animals is of the utmost quality. They are always accomidating when it comes to appointments and procedures (this is a must when you are bringing in 5 animals at once!). I have seen many other vets in those six years, as I do not live in the West Valley any longer and none seem to meet the level of care that DSAH provides. In fact, I had been seeing a vet on my side of town in Scottsdale and they had taken little to no time to actually examine the animals or address my issues. I felt like we were just another patient to them and my concerns were overlooked. When I returned to DSAH- deciding I would remain loyal despite the distance, Dr. Hillebrand discovered one of my cats had a heart murmur which had not been identified before turning out to be a genetic disorder of an enlarged heart. Due to his attentiveness as a doctor and care taken he was able to refer me to an outstanding cardiologist and essentially saved my baby's life. I can say nothing but praise for the individuals at DSAH, as they have always been attentive to my needs, provided excellent care for my animals and been a reliable clinic that I will remain loyal to for years to come! Read Less

This is the BESTEST Animal Hospital!!! they made me feel they really do care for my pet as if they were family Dr. P is so kind and not judgemental at all he knows that I only want what's best for my fur babies but it can get expensive but they have programs available and I would HIGHLY recommend the for any and all pets needs Read Less

We took our 10 yr old yorkie in for a physical & to have her teeth cleaned which were bad. Dr Mel Paquin did an excellent job; he & the staff have all been very kind, caring & very willing to answer any questions. Very clean & well kept facility. We have another dog we're taking in next week for her teeth to be cleaned. Give them a try & see for yourself. Read Less

I have 3 dogs... All very different! One dog is s medical nightmare... This is my third vet in the west valley! The staff loves all of us and we always have options in treatment! I'm not s medical expert so I like that I get to weigh out options and costs with pros and cons! Great place and great people! Read Less

Always friendly, caring staff and Dr.'s. We have been coming to their office for many years and they were very sweet with my elderly dog Max and his passing. They are just as wonderful with my dog Chewy, who came into our lives with a lot of undiagnosed health issues. They took immediate care of Chewy, and he is a happier and healthier dog today because of them. They are reasonable and compassionate people who truly care about animals. Read Less

We have taken all of our rescue dogs to Dreaming Summit for years and always had good experiences when Dr. Bower was there to care for our pets. Recently we had the worst experience that could occur for a pet owner. Our golden was taken there for what we thought was an ear infection; however, Dr. Hillebrand examined the dog said we were keeping his ears very clean, but he could smell yeast so gave us ear drops for the dog. A day later our golden took a turn for the worst so early in the morning we called the vet and asked the front desk to please have him call us; by 3 pm he had not returned our call so we called again, explained our concern and were assured that he would call before he left. Well, he never did call back and we ended up taking our golden to Vet Med emergency clinic off of the 101 and Cave Creed Rd (nothing but accolades for the staff and vets there (compassionate and more). As it turns out there was something sever going on with our golden, which in my opinion probably should have been detected at his visit to Dr. Hillebrand three days prior. Please think twice before using Dreaming Summit!!Read Less

We have taken all of our rescue dogs to Dreaming Summit for years and always had good experiences when Dr. Bower was there to care for our pets. Recently we had the worst experience that could occur for a pet owner. Our golden was taken there for what we thought was an ear infection; however, Dr. Hillebrand examined the dog said we were keeping his ears very clean, but he could smell yeast so gave us ear drops for the dog. A day later our golden took a turn for the worst so early in the morning we called the vet and asked the front desk to please have him call us; by 3 pm he had not returned our call so we called again, explained our concern and were assured that he would call before he left. Well, he never did call back and we ended up taking our golden to Vet Med emergency clinic off of the 101 and Cave Creed Rd (nothing but accolades for the staff and vets there (compassionate and more). As it turns out there was something sever going on with our golden, which probably should have been detected at his last visit to the vet. Please think twice before using Dreaming Summit!! Read Less

I am SO thankful we found Dreaming Summit! We have been taking my dog here for vet care & boarding faithfully for 3 years. The staff is VERY friendly and the dr is amazing!! I HIGHLY recommend them! I feel comfortable enough to board my 11 1/2 yr old cocker spaniel who has a bad back (from a previous back surgery 7years ago) here for 11 days when we go on vocation. I love that they text you pictures of your pup too when you board them! :) Thank you Dreaming Summit for taking such great care of my Oliver!!!! Read Less

Worst vet I've ever been to.! He has no idea what he is doing and should have his license revoked! I'm filing to the vet board of Arizona and encourage anyone else who has been mistreated by this horrible man to file as well! Read Less

I wouldn't take my pets there if they were the last vet on earth. I took my Great Dane there for what I suspected was an intestinal blockage. The vet treating my dog blamed the raw diet my dog is fed as the cause of the issues. He was condescending and disrespectful, treating me like a child rather than the adult I am. I was not there for nutritional advice, (I consult a nutrition specialist for those visits) I was not there to be judged for choosing to feed my dog whatever I choose, I was there for a serious medical issue. They are overpriced and did next to nothing for my dog. I had to take him to another vet, who quickly identified the bloackage and assisted to ensure the blockage (which the dreaming summit vet said was just an upset stomach because I feed my dog raw fresh meats....seriously? It was a blockage, a toy he ate....) was passed safely. Yes, my dog had a blockage, and no, the dreaming summit vet did not take my concerns seriously.Read Less

Thank you all for being so wonderful today. I was a wreck and thought for sure my Jack Russell was doomed. You were beyond nice and not only took care of my dog Liberty, but took care of me too. Thank you again. We found a new place to take care of our fur kids. Read Less

I have had several occasions to frequent this establishment, and they have been great every time! The staff is very friendly. The doctors always took their time with me, explained everything so that I understood what was going on and what needed to be done, and all my questions were answered. I never felt rushed or pushed to get out of their. I would recommend this vet's office to anyone with a pet. Read Less