Power Road Animal Hospital

Dr. Mel Johnson and crew are an amazing bunch! They helped with my senior dog till her very last breath. We then requested Dr. Johnson to check our new puppy for her 1st visit. They care about the little things, and remember details. I would recommend Power Road Animal Hospital to anyone with great enthusiasm! We consider them part of our family. Read Less

I came in yesterday with the situation that I had another 8 days before I received my disability check, and although my dog had plenty to eat and water to drink...his nails were so long that I worried about him breaking one. I asked very simply if they would be kind enough to clip his nails and i'd be glad to pay on payday. I explained i was completely broke and would they do this for the sake of my dog. they said NO but I could come back when I had money. THIS WAS MY DOGS VET CLINIC, BUT SINCE MONEY IS MOST IMPORTANT TO THEM....I WON'T EVER DARKEN THEIR DOOR AGAIN. It would have taken someone 2 minutes or less, but the almighty dollar was more important to them than helping someone in need. Read Less

Very Friendly Staff with greeting and smiles when entering along with being helpful at checkout. Our Coton, Jazz was seen by Dr. Landreth who was very Professional, Knowledgeable and Caring in relating information to our concerns. Never felt rushed. A comfort to know that Jazz is in such great care. Read Less

Our dog rescue (S.A.F.E.) has been using their services for nearly 10 years. I can't say enough great things about the care we receive here. Dr Stephens is also my personal vet, and he is as compassionate as he is great at his job. Dr Li and Dr landreth are also just great. I highly recommend this extraordinary team for all of your pets needs. Thank you all for everything you do for us. Including the therapy:) Read Less

My pups are 14 and we just switched vets a couple months ago. Dr Brown is amazing, he takes time to listen, examine, and make suggestions. All the staff have been welcoming and friendly. It feels like we have been patients forever! Prices are very reasonable! Highly recommend Read Less

Our dog ate something he shouldn't have. They had same day appointments and a $20 new patient coupon so we took him here. They did xrays showed us it was a piece of thick wire and needed to come out. I loved the staff because they explained possible best and worse case charges before they did anything so we always knew what to expect both for our dog and pocket before we made any decisions. They will be our vet from now on if we ever need one again. He came home a couple hours later and feels much better now even after only 12 hours post op. Read Less

This is an awesome vet clinic we took our dog Danny there on a Saturday as he was having puss coming out of his eyes.  When we arrived we were attended too imediatly and put in a treatment room, and the vet tech Courtney took our dogs vitals.  A few minutes later Dr Li checked Danny out and then he was taken back to another room with retina scanning equipment to do an internal check of both eyes.  After about 15 minutes Dr Li came back to let us know that fortunately there was no damage to the eyes and Danny had a mild infection that we could treat with drops.  DR Li and all of the staff from the Vet Techs to the front office staff made us feel very comfortable that our dog was recieving good professional care.   We highly recommend this Veterinary Hospital, and thanks to all of the staff. Read Less

This place is truly amazing and took incredible care of my sweet Cavalier. I was worried about the amount of reverse sneezing and struggling with breathing my sweet Cav was doing. I did a lot of research into it (as we got her from our breeder and she seems to be the only one with really severe issues) and came to the conclusion it most likely had to do with her soft palate. We took her in at 8 am Wednesday morning to get a consultation and the vet confirmed our suspicions and even said it could be something else but diagnostics would be more expensive for the alternate theory, and said that she was pretty young to have what he also was considering. We were able to get her in for surgery that day and BOY we were expecting a hefty bill only to see it was under a grand for everything total! It felt like they weren't out to gouge money from us like most animal hospitals/clinics nowadays and it was so refreshing. Especially considering I had only found one other vet who would do it and he was asking well up into the $1300-$1400 which is ridiculous for such a minor surgery in my opinion. The vet and the staff at the animal hospital took incredible care of my baby girl and they even gave her the cutest little ladybug bandana as well as a treat bag. I will absolutely be taking my baby here from now on whenever she needs anything. Thank you guys so much for such a wonderful experience and what has been a painless healing process for her (and my wallet lol). I couldn't recommend them more!! Read Less

Late on a Sunday night we noticed a raw, bleeding lump on our dogs neck. Early on Monday I started looking for an animal hospital. I called Power Road Animal Hospital and they were able to get me in at 9am.  I rushed my buddy over there and they brought us right back. From the receptionist to the nurses to the Dr, all were kind as well as concerned for my pup.  They gave me an estimate and took care of my ailing pup.  They were even kind enough to call the day after to see how he was doing.  You can see that they are not just at a job but that everyone there loves what they do and all the animals they come in contact with.  They are very professional and compassionate at the same time. I would recommend to anyone with a pet. Read Less

We took all four of our dogs (two newly adopted shelter pups and two seniors) into Power Road Animal Hospital for their international health certificates (which can not only be cumbersome but very confusing as well).  The doctor and staff were so very kind and extremely professional making sure that all animals met the strict criteria to cross the border.  We couldn't have been more happy with their thorough service and compassion towards all of our pets (we had never been in before).  Now I wish I had known about them much sooner!  They have state of the art facilities and you can tell that they really do care about you and your pets.  I would definitely return to them again for any of our pets needs!  Thank you everyone. Read Less

This place was awesome! We were able to get our  dog vaccinated with an appointment next day, and their friendly staff was great with our dog. Our dog is not very social and barks at everything. They handled him just perfectly. He did great! Our experience as great as well. I recommend this place for your family member who is a pet. Read Less

We were lucky enough to get on the same day appointment when we noticed our dog had a hematoma on his ear. The initial phone call to them to set the appointment did not inspire a lot of confidence as I had repeat myself several times but once we arrive they were very friendly and quick to get us into a comfortable exam room.  The nurse was very friendly as well as the doctor and seem to be able to do user experience to give us an idea of what was happening and why. We were quick to accept the very reasonable fee and they were able to take care of the hematoma on the spot.  The vet even came back and showed us what they removed and explain the next steps very clearly.  We usually use a different vet but after this experience we plan on going back for any future needs. Thanks guys! Read Less

Awesome place!! I take my dog here and they are so kind and accommodating. A couple of times in the past few years I have had to call in last minute near the end of the day for an emergency and they've always fit me in. I've see. A few of the doctors there and all of them are great. Highly recommend. Read Less

Our kitty suddenly couldn't open her eye.. we live close to Power Road animal hospital so I gave them a call and we got a appt right away. My husband was impressed with Dr. Brown and nurse Kara. Even though our kitty was carrying on, Kara handled her well to get the exam done. It's never easy to take cats to the vet but we are happy with this visit, all the staff were very nice. Read Less

BEWARE BEWARE Bait and switch. BEWARE BEWARE!!! What a bad experience I've had with their front end staff. I must say that the Dr. seemed fine but due to the lies of the staff. Kara, Vanessa, Michelle and others whom I talked to I went to another Vet near me. I went here as my friend referred me. What a mistake I made. I called for a price on a tooth extraction on a canine molar that had a slab fracture. They lied to me to get me in the office.!!! Used car sales people have treaterd me with more respect than this crew of bandits. They quoted me between 500 to 800 dollars everything included on the phone "worst case scenerio" the day before, I booked the appointment and was quoted 1037.00 for a simple tooth extraction. Then they tried to book my dog the next weds. I told tech that I could not afford and that I wouldn't be able to book my dog's extractoion. She then told me to call Monday and talk to head tech to explain the circumstances and they would probably do a better price for me. So I wait all weekend and called these group of pirates to book my dog in hopes they would be able to help. Lies. Office manager then tells me the tech I talked to only worked there a week and was wrong about discount and I was SOL. Tuff luck.. What a bunch of bandits.. So I go to another animal hospital near by and can you believe it. Half of what these pirates would have charged me... LIES LIES LIES LIES. DO NOT GO HERE!!!!!! PLEASE refer to facebook for pics of receipts. Yup... So I just picked my pup up and Ironwood price was 480.00 With all meds, If you want to see the receipts as proof from both hospitals go to Facebook. So 1037 from Power Animal Hispital and 480 plus 42 plus 40 complete at Ironwood. What a scandelous group you pirates are at PRAH... Read Less

Wonderful experience beginning at the front desk, continuing to the technician Samantha, who was great, and culminating with Dr. Li. All showed compassion and concern for my dog Zoe. They showed me a way to clean her infected ear that is very effective and how to properly administer the medication. They were patient and thorough. In over 20 years of vet experience with two different dogs, I've never had a better experience! I highly recommend Power Road Animal Hospital. Read Less

As always, the staff is wonderful and take good care of our fur babies. Been going to PRAH for probably more than 10, maybe 12 years now. Moved to Queen Creek 2 years ago and will drive the extra miles to take our dogs there because of the trust and relationship we have with Dr. Danielle Landreth. Read Less

We love Power Road Animal Hospital. The staff is always so friendly and our appointments always go by smoothly and quickly, which isn't easy with two hyper Jack Russells!! Our pets have been treated here for over 2 years now and we highly recommend them to any pet owners! Read Less

We love Power Road Animal Hospital. The staff is always so friendly and our appointments always go by smoothly and quickly, which isn't easy with two hyper Jack Russells!!  Our pets have been treated here for over 2 years now and we highly recommend them to any pet owners! Read Less

You have a very friendly, knowledgeable and accommodating staff and doctors. We have been very pleased. Thank you for welcoming us to your facility and giving a great care to our dog Rajah! It means a lot to us! Ken and Monica Read Less

Been going here for years. A lot of changes there now with new staff but they are always kind to my fur babies. Prices are a little high for something that takes a couple of minutes with a nurse. (nail trimming) but it was convenient this time. Won't do it again - groomer does a better jib for much less ;) Doctor services I don't mind paying for. Prescriptions I don't mind paying for. Read Less

We love this place, Dr Lee & her staff are very caring professionals who are wonderful with our dogs, Lulu & Louie. Their prices are also very reasonable for the services they provide. We will never take our pets anywhere else! Read Less

For 16 years this is the only vet I would go to. Dr Darger was the best. A few years ago he sold the business and it just wasn't the same. Then he bought it back and all was great. Fast forward to last Thursday. I take my Yorkie in for IMO a semi emergency situation. I got a Dr Woods. To my dismay I was told that nothing could be done and we put him down. Bad enough right?  Well today I take my other 2 yorkies in for routine shots. The same Dr Woods came into the exam room and proceeds to say hi I'm Dr Woods and we have never met before.....  This set me off to the point I wanted to walk out. I gave her the you stupid you know what look and said we never met? How about 5 days ago when you put my oldest dog down? Her statement was well I'm not good with faces.  Forget faces how about you read my chart how about you talk to the same assistant who was there when you put my dog down. How about looking in the freaking computer to see who the he'll I am?. Needless to say I found Dr Darger, he owns the San Tan animal hospital off of Ocotillo. I called had all records of my pets sent there. I got the same friendly caring service that power road used to have. I know some think I may have overreacted but one thing is certain I will never visit power road again.  To you Dr woods, I hope you learn just a pinch of professionalism and compassion. How you made me feel is nothing short of un humane and if I hadn't learned to deal with people like you in my 40 years of customer service in the auto industry, I would have surely embarrassed you like you may have never seen. Read Less

very impressed with the staff's professionalism and service- initial greeting, tech initial screening, the Doctor and final settlement. The new exam rooms are bright and seem roomier with the fold up tables and furniture. Keep up the good work. Read Less

Dr Landreth and the staff at PRAH are absolutely wonderful. Ernie had to have a tumor removed last week and they not only answered every one of my 1000 questions but were so kind and compassionate. I didn't feel like a crazy dog lady even once. I wish I could post a video here if how excited Ernie gets when we tell him he is going to see Dr Landreth. He loves going to the vet. I think they may give him treats in the back:)!!! Thank you guys you are the best! Read Less

The staff at Power Road Animal Hospital are so kind and compassionate! Yesterday, I had to put down my beloved dog, Tyler. The level of compassion and care they showed to my dog and me made a difficult time better. A special thank you to Rocky! When I am ready to bring another dog into my life, I will continue to come to this animal hospital. Thank you! Read Less

Dr Li and the whole support staff are the best! I've been taking Henry to this vet since he was 8 weeks old. They just neutered and microchipped him on September 22, 2016, and surgery went smooth and he's recovering very well. They are so kind and caring and even called to check up on him. They spend a lot of time answering questions on every visit and their prices are very reasonable. They never try to get you to buy extra services or tests. I trust them with my dogs life and you should too! Read Less

Used to be an awesome clinic and may be again someday but they are apparently looking for a vet and have some mousy lady vet filling in that is either terribly unreliable or the staff isn't informed. Last visit they called to reschedule because she wasn't going to be in. Told the tech not to give Rabies and the vet walked in and announced they had given it anyway. Then she said they would not charge for it but they did. Ultimately they credited my account. Today on my way to the appointment they called again and said she wouldn't be in. Dr Stitzer used to be excellent but he is in BFE at Ironwood now and I liked Dr Waldo but don't know where he went. Anyway, I'm not recommending them. They need to get it together. Read Less

I was SO HAPPY with my recent visit to PRAH!!! It was my first time ever taking my puppy to a check up and I was more than impressed with my experience. First off, the office was so clean! I was in awe of how well kept the office was. Second, the staff there is SO NICE and so professional! And the wait wasn't long at all. My pup saw Dr. Landreth, and she and the nurse Kara was so sweet and loving to him. They were very informative about the whole process and everything that I should be doing at home and when I should be bringing him back in for any future visits. While checking out, my puppy noticed another dog and started growling, and the girl at the front desk brought out a toy to play with him and distract him, and I really appreciated it! I will definitely recommend PRAH to everyone because I was so happy with the entire experience! Read Less

Love this place! Dr. Li was an amazing Vet. Her costumer service is beyond professional. She took care of my english bulldog and did an amazing job. If you go to this location, don't hesitate to ask for her. Hands down, the best service I've experienced. Read Less

I would give 5 stars but took one away for the rude receptionist whose name I am not going to mention, but should know to whom I am talking about. From the moment my dog came in for emergency surgery at Power Road Animal Hospital for a bladder stone removal and neuter, the Doctors, Surgical assistants, Chris, the techs, the front desk greeting were their normal exceptional caring service (5 stars). Things began to deteriorate after surgery over the weekend, my dog was going downhill fast, loosing a lot of blood each time he urinated, pale tongue, and 9 days since last BM. I called at 7:30am Monday morning to voice my concern that my dog needed to see a doctor stat. However, this call taken by this rude receptionist was dismissive and insisted my dog was to be seen at 2:00 pm. I asked if there were any earlier appointments which she replied yes, but since mine was post operative, my dog had to be seen later in the day. Several times I told her his condition and was met with rudeness. My end reply to her was, "I guess my dog won't be dead by 2:00 pm." I arrived at my appointment several minutes early because of the anxiety all day to get help for my dog. By the time the doctor came in to evaluate him, ran a blood test and x-ray, it was too late in the day to treat him as they were closing and the treatment would take them past closing time. I was told he needed to have a blood transfusion from all the blood he lost since surgery and was told I would have to take him to an after hour Vet ER. After the appointment, we drove him immediately to the 24hr ER. In hindsight, I should have drove him to the vet's office that morning anyways insisting he needed to see the Vet since they did the surgery. By that night at 4:30 am, I received the call from the ER that no one should have to receive, he had died. The time that poor dog had to wait for his appointment and treatment could have made all the difference in him surviving the complications he received from surgery. I will always hold a special place in my heart for that rude receptionist who would not make an emergency post-surgery appointment first thing that morning when I had called. Cost: Diagnoses, surgery, post surgery blood test & x-ray) about $2,300 ER: Just over $1,250 (includes pre - ER diagnoses and post surgery emergency treatment and care) Took away an additional star because I had to take my dog elsewhere to have emergency post surgery treatment and care. Note: Later in the morning, the vet did call me to express their condolences for the loss of my dog and suggested he probably needed a specialist since there could have been an underlying problem as they were concerned about it before surgery. It was very nice of them to call to let me know what they felt went wrong. My past experience, except for that receptionist, everyone has been kind and compassionate towards my four dogs. Read Less

I got a puppy about 3 months ago and was looking around online to find a great place to take him to, to get his shots and neuter. I found this hospital and its rating were pretty good compared to other hospitals. So I called and asked about pricing and they said they had a puppy plan that included everything, shots, neuter, nail clippings, etc. I went in for a consultation and they specifically told me, you will have 4 appointments about 3 to 4 weeks apart, and only pay $110 per visit. I asked them if that included the neuter and chip as well? Because that seemed like a lot of money for just shots and nails clipped. And the man said yes it includes everything, and you'll only have to pay the 4 payments of $110 and your good. So I thought ok that seems like a pretty good deal. They even gave me a paper listing the 4 appointments and which appointment covered what. I just had my 4th appointment, expecting to get his neuter that day. And they said oh no we are just doing his last shots today, you have to schedule his neuter separately. Which is fine, it would have been nice for them to tell me that at my last appointment though. So I go to check out and I asked to schedule for his neuter and then just to be sure I told them, I don't have to pay for his next visit right because his neuter was included in the puppy plan that I got right? And the front desk girl, (who clearly hates her job because she is NEVER friendly or smiles ever anytime I see her) she says um no you have to pay for the neuter separately.. you only get a discount because you did the puppy plan. And thats literally all she said to me. I was so livid pissed! I wouldn't have done the stupid plan if I had known the neuter wasn't included, I literally paid to have a discount on the neuter? Are you kidding me?! So angry. I know that sometimes people make mistakes and telling people the wrong things, but lets be honest, the guy knew what he was saying and was very specific and I made sure to ask him specific questions. Never going to this place again. Taking my dog to another place and probably going to get him neutered elsewhere too.Read Less

Dr.Li n her staff took my Boss Cat Diamond on call and got a quick diagnosis,explination of options and treatments and at the same time making appointments for my other 7 feline family members to make sure there status was good! ThX,Hats off and thumbs up Read Less

They were my last dogs vet for 15 years. That should tell you something itself. When I had to unfortunately euthanize him, they made a horrible experience very peaceful for the both of us.They even took a print of his paw and gave it to me. A few days later, I received a condolence card in the mail from them. They are the most understanding and compassionate vet I have ever had! Read Less

I was referred here by a friend when my cat broke his leg. It was a little out of my way.... HOWEVER; I was absolutely BLOWN AWAY by Dr. Darger! He genuinely cares about his precious furry patients. He did not rush, stayed in the room and answered every question even though we came in for a unscheduled appointment. He found a life threatening condition my Charlie has.... Sent me to a Vet Cardiologist. Stayed late after we received cardiac clearance to move forward with the surgery. That same night he was leaving for a conference out of town but still waited for us. Called me after the surgery just after 9pm to let me know how the surgery went and how my baby was doing. Didn't charge me extra money for pain meds! Saved me a ton of money vs going to a orthopedic vet.... A significant amount of money$$$. He was calling to check on him the 1st post op day when I was picking Charlie up. Then to top it all off when I went back a few weeks later for his shots and he was so gentle and kind to my cat. Actually, rotating the injection sites and baby talking to put my little guy at ease. A little over a month later Charlie is doing fabulous! This is the place to go! Dr. Darger should be in Phoenix magazine "Top Vets" like they put "Top Docs" Thank you so very much for your WAY ABOVE AVERAGE CARE!!!! We are now committed to Power Road Animal Hospital! Read Less

Oh I am so happy I was referred over to PRAH!  Our usual vet sold her businessso we have been on the search for several months.  We visited another vet locally here in Gilbert and the experience was so difficult I kept searching.And new vet service found!  They were so caring for our 8 yo boxer girl.  She has cardiomyopathy and also had a mast cell tumor that needed to be removed.  Well, needless to say I was nervous about anesthesia and they made me soooo ok with everything.  They answered my questions without acting like I was pestering them the morning of the surgery.  Absolutely the best!  After and before the surgery the vet called me personally a few times, I really felt they cared and its been a while (well since our last vet sold her practice) since I have found a vet like this.So thankful, highly recommend :) Read Less

The staff at Power Road Animal Hospital is awesome! They always treat my Jack Russell Terrier Schooner and I graciously and professionally. Some of their prices are a bit high for my budget, so I tend to take Schooner to the Gilbert Spay Neuter Clinic by my house for his vaccines, but the vets at PRAH are awesome! And they did a fabulous job in August giving Schooner's teeth a good cleaning and taking out a tooth that had started going bad. It was 20% off dental work in August so for about $250, Schooner's teeth got all cleaned up. I had to visit today to find out what Schooner did to his left hind knee. Turns out he tore his ACL. They referred me to Southwest Veterinary Surgical Service so my very active JRT could get a surgery they don't perform there at PRAH. Now to find the funds to get his ACL fixed. I highly recommend this veterinary practice. The vets listen well and explain everything in great detail, respectfully. Read Less

Just terrific. I've used two of the vets on staff here (Dr. Stephens and Dr. Landreth) and was very impressed by both. They provided excellent care for our dog, with their first priority being his health, but keeping costs in mind as well. Dr. Landreth handled a particularly difficult situation with our dog where a diagnosis proved to be illusive, even contacting other vets on the internet to try to figure out what was causing his poblems. The staff is friendly, concerned and professional. We are truly sorry that we are moving out of state and will have to find a new vet. Read Less

I went to Power Road Animal Hospital (for years) because it was conveniently located to my home. I wish I had taken the effort to find a better place. I loved the doctor who took care of our dog and so we continued to come back there. However, when she died, at their suggestion (which was wonderful) I had a paw print cast made of her... THEY LOST IT. I then adopted a stray kitten from their office (who is wonderful), but when I found a stray kitten and asked them to take it in... THEY REFUSED IT. Because my husband made a career move to California, we needed to get a few shots for the plane ride. At the urging they convinced me if I didn't do complete and extensive work on the two cats, I would likely be refused to board the plane. They even went so far as to tell me a story of a woman who had to turn around from the airport, come back to them for a multitude of shots and vaccinations. I was terrified and paid $500 for this complete network of shots and vaccinations. The airline never (even now) asked for proof of these shots/vaccinations). THEY INDUCE FEAR. We have now moved to Wisconsin and are at a new clinic here. I have called twice to have them fax over my pets' records to the new animals hospital; they assured me they would. THEY NEVER DID. Unless you like to pay exorbitant rates (and trust me, I've been around the states enough to know they are the highest), lack of decent customer service (unless you are right in their face with a credit card), don't expect much. Well, expect to be ""SCARED"" into paying for a lot of services you will never need. Read Less

We had to take our daughter's cat in to be euthanized. She was nearly 13 years old and had cancer of the mammary glands. They were so sensitive, caring and gentle with our cat, too. She was allowed to pass away gently in her Mamma's arms being softly crooned to. She was allowed to hold her as long as she felt necessary and they took her away in a soft blanket. They did a fur clipping and a paw print in memory foam for free. They also do cremation services and the price was the lowest I found in the valley. HIGHLY RECOMMEND!! Read Less

The people at Power Rd Animal clinic are awesome! They were able to squeeze me in on a busy day and took excellent care of my dog. They were willing to work with me regarding payment and were kind enough to follow up and makes sure my dog was doing better. Overall a great experience and I highly recommend them for anybody with animal/vet needs. Read Less