47 Reviews

Tri City East Veterinary Hospital

Mesa, Arizona
General Info
TCEVH added 15 indoor runs, two hospital wards, a bathing room, an expanded treatment area, kitty condos, an isolation ward, a food prep kitchen, an additional examination room and a new Intensive Care Unit. This was just the beginning of what would become a decade of advances at the hospital, including upgrades to our radiology, computers, laser tools, anesthetic machine, laboratory upgrades, dental machine and ultrasound.
Today, Tri City East is one of the most technologically advanced veterinary hospitals in Arizona, and certainly the most advanced for a smaller practice. When you become our client, you get Dr. Cromer's personal care as well as the latest technology.
Reviews
jessica small
11 Jul 2018
REPORT
Started taking our cat here when we moved to Mesa. The vets and staff are very friendly and have helped us deal with some of her issues. We have also boarded her with them due to her medication need... Read More
Started taking our cat here when we moved to Mesa. The vets and staff are very friendly and have helped us deal with some of her issues. We have also boarded her with them due to her medication needs and it was great to have doctor and staff that were willing to work with a very grumpy old girl. Read Less
Jessica R
18 Jun 2018
REPORT
BEHIND THE SCENES! Greg Cromer was so overly “nice” to all of his clients, I noticed he spent a lot of time talking about himself and his children’s accomplishments to all his clients, seemed like he ... Read More
BEHIND THE SCENES! Greg Cromer was so overly “nice” to all of his clients, I noticed he spent a lot of time talking about himself and his children’s accomplishments to all his clients, seemed like he focused less on the health of pets and more about conversation so he appeared like-able. He was succeeding at that attempt as not many could see through it like me and other staff could. I have physically witnessed a worried pet parent come to Greg Cromer upset and confiding in him while he defused the situation and made the client feel more comfortable, but once they left the office he made fun of their “mental instability” and as someone who suffers from some mental illness, I disagree with this behavior. One of the many occasions I have witnessed client bashing. He won’t allow me to drink water in the front lobby. He tells me in a mimicking tone “it’s simple you take your water breaks like you take your potty breaks.” I said ok. But I had no intentions of risking my health due to some “doctor” comfortable with malpractice. I will drink my water with PRIDE. I suffer extreme low blood pressure and will often faint or slight seize. Yet he carries a coffee mug around every morning leaving it in the patients rooms and all over the clinic near computers and expensive electronic equipment. One day I was productively organizing files and while a client was around he said “what a great day to be organizing files, good job!” And i felt for once I actually got a compliment from him, a true one. Once the client leaves he comes up to me and tells me to stop right now because organizing files is not making “him” any money. I normally don’t do paper Health Certificates. I’ve done computerized ones with a lot of experience because working in Hawaii you do them weekly. I asked ONE question. Which required ONE answer. Instead I got, “it would be nice if you said hello, how are you doing, or compliment me, yet instead you bombard me with questions! I don’t care about that right now. You’re bombarded me. You’ve done it last week causing me forget to put a stamp on my letter and that’s why I came in today. So stop bombarding me, just get out.” He came in to do charts lol I’m sure he has plenty mailing stickers at home. *rolls eyes* i haven’t been bullied since elementary school so working with Greg has been a pure nightmare. On more than one occasion I’ve heard a loud banging come from the office. I went inside to see Greg with his head in his hands looking upset. He apologized for slamming the desk and losing his temper. This show me his instability and puts fear in me of this unpredictable man. On June 4th was the last time I let this Narcissist disrespect and belittle me. I lost my home so brought my dog to work. No problem. He found out i was homeless and decided he wanted to charge me each day I bring my dog while I’m trying to save for a place to rent. A nice kick in the face while I’m down. I confronted him, and in the cruelest sinister voice he says “my food, my water, my bedding, my electricity.” And i then defended myself stating “I take care of the boarding dogs, i brought my own food, and the bedding is donated.” He then looks at me like he’s the king of the world and i shouldbow down and says “are YOU trying to argue with ME?” He’s not worth arguing with because if you know a narcissist they always “win”. Anyways, I told him “no, I’m quitting” and I left. He then calls my Grandmother the next day knowing we don’t associate (she used to be a client) and it being illegal to go through records to get a number to call for reasons not related to their pets, malpractice. Illegal. He also harassed my cell and left a voicemail. Beware this man. All of the staff walk on eggshells. He takes 3 hour breaks doing nothing. He is a bigot and a racist making many racial comments. We don’t get health insurence nor is there water for us, the water is for the clients. Money is nothing when your well being and mental health is as risk. This guy even left his own company a 5 star review lmfao. Read Less
R Smaaland
18 May 2018
REPORT
This is a good place to take your pet if you have a lot of time! I waited nearly 40 min for scheduled appointment before I walked out!
Krystel Renee
7 May 2018
REPORT
We LOVE our veterinarian! Treated like family and our dog got treatment for an affordable price and even a little doggie spa day! Truly exceptional service.
Ruth Fountain
26 Apr 2018
REPORT
We love dr cromer. If it wasnt for him would go elsewhere
SUNDI READLINGER
26 Apr 2018
REPORT
They were great to my dog and very nice and very helpful, I would definitely bring my dog back again.
MGann Gann
5 Apr 2018
REPORT
I can't begin to fathom how this vet has as many stars as it does. Where do I begin?! I took my dog there for an issue with her eye. It kept getting reinfected. I treated it with neosporin as I know ... Read More
I can't begin to fathom how this vet has as many stars as it does. Where do I begin?! I took my dog there for an issue with her eye. It kept getting reinfected. I treated it with neosporin as I know that's how vets treat eye infections. It would clear up and then return. I needed to find out WHY it kept returning. I explained this to the vet and he proceeds to blame allergies WHICH is he blames EVERYTHING for. Every ailment has an underlying allergy issue. Why? So he can charge extra for allergy treatments at every visit. What a joke! Also tells me he will not treat my dog without giving her a shot of antibiotics. Then he proceeds to send me home with an expensive prescription for my dog's eye. What does he prescribe me?? Neosporin! Which btw IS an antibiotic so what was the shot for?! I call in later throwing a fit and he offers for me to visit again this time "free of charge". This visit he was about as thorough as he was last time. He makes up another ASSumption for what is ailing her and sends me home with another prescription that he DOES charge me for.. later I find out it was the SAME exact prescription as before but in liquid form instead of gel!! This doctor is an absolute idiot. I highly dpubt that he has an sort of degree unless you can major is scamming people. He apparently has no problem taking advantage of a single mother trying to make ends meet and take care of her beloved animal at the same time!! I feel sorry for anyone who walks through his doors!! Read Less
J Camry
22 Mar 2018
REPORT
Dr. Cromer deserves ZERO stars for being the worst vet ever. Saying an animal has a condition which is totally false! I took my dog to two other vets after Cromer visit. BOTH stated that Dr. Cromer... Read More
Dr. Cromer deserves ZERO stars for being the worst vet ever. Saying an animal has a condition which is totally false! I took my dog to two other vets after Cromer visit. BOTH stated that Dr. Cromer's diagnosis was NOT CORRECT at all. NOT A GOOD THING TO TELL ALL YOUR DOG OWNERS IT'S ALLERGY CONDITIONS WHEN IT ISN'T. DO NOT TRUST THIS CROOK! HE WILL TAKE YOUR MONEY AND YOUR PET WILL BE NO BETTER. I feel so sorry for all the elderly people that he has taken financially. This veterinarian should lose his license for being so crooked. Read Less
Norma Medina
28 Feb 2018
REPORT
I love Dr. C, he always takes the time to explain things very thouroghly weather it's to me or my kids about their puppies.
aovalles81
11 Jan 2018
REPORT
If there was a way I could rate Dr. Cromer and his staff a 10/10 I would! I am an avid kitty lover and owner and have never, ever come across a more loving, knowledgeable staff. His staff was inviting... Read More
If there was a way I could rate Dr. Cromer and his staff a 10/10 I would! I am an avid kitty lover and owner and have never, ever come across a more loving, knowledgeable staff. His staff was inviting and Dr. Cromer was AMAZING. Poor kitty had a respiratory infection and was dehydrated and Dr. Cromer took care of him and even called me to follow up! His prices were EXTREMELY reasonable. Being able to focus on the health of my kitty and not the bill was an amazing feeling. If you are looking for a vet for your kitty COME HERE!!!! Read Less
bridget leonhardt
18 Dec 2017
REPORT
Dr. Cromer and his staff are amazing and loving people. They made both of my dogs comfortable in an environment that usually makes them nervous. Dr. Cromer and his skills with his laser saved one of m... Read More
Dr. Cromer and his staff are amazing and loving people. They made both of my dogs comfortable in an environment that usually makes them nervous. Dr. Cromer and his skills with his laser saved one of my dogs from a tail amputation. Thank you and God bless you all for keeping my fur babies happy and healthy. Read Less
Dee Hagerman-Allen
18 May 2017
REPORT
Great and compassionate staff. Love the doctors, funny and have your pets health first.
Lori T.
13 Apr 2017
REPORT
Everyone in this office is really nice and helpful! You can tell they care about animals. The vet was honest about my cat and didn't try to pressure me into any extra tests or exams. Convenient hours.
John Sickels
31 Mar 2017
REPORT
Very friendly and they genuinely care about Charlie. Have been going to Tri City for eight years.
Melony Renee
3 Feb 2017
REPORT
Great staff. Really calmed my anxiety with my new daughter. Great prices for the financially unstable as well!!! Thanks again
Keith DeWitt
3 Jan 2017
REPORT
Extremely over priced compared to other local vets. Ladies were all really nice.
Mayra Delgadillo
16 Dec 2016
REPORT
Very nice staff they helped me alot love thus place
Michelle Cornelius
6 Dec 2016
REPORT
Dr Snider is just the best. He listens to my concerns and addresses them completely. Feel fortunate to have him there to assist me in the care for of my pet.
Gretchen Cook
25 Oct 2016
REPORT
The terrific staff at Tri-City has taken wonderful care of our dog Cosmo over his 14 years.
M. Ortiz
25 Oct 2016
REPORT
Doctor very likable but pricy
Michele M.
18 Oct 2016
REPORT
I have been taking all my dogs to see Dr Cromer for almost 9 years now.  He has the best "bedside" manner with my "kids".  He greets them first and I love that.  I can always get in when I need to.  I... Read More
I have been taking all my dogs to see Dr Cromer for almost 9 years now.  He has the best "bedside" manner with my "kids".  He greets them first and I love that.  I can always get in when I need to.  I have even had Dr Cromer call me personally at home for test results or just to make sure my dogs are a ok. Read Less
Cameron Marie Lynch
13 Oct 2016
REPORT
Staff and Vet are amazing. I am soooooo glad I located them first when we got our new family pet. They truly have a "pet health comes first" mentality and it is greatly appreciated!
Mary S.
31 Aug 2016
REPORT
I love Dr Cromer! I have been going here with my fur babies for 25+ years and recommend him to everyone.
Cindy M.
12 Aug 2016
REPORT
I had the worst experience I gave EVER had at a vet clinic!! I should have read the other reviews and heeded their advice!I hate even giving them 1 star! I went there a year ago pretty spendy for what... Read More
I had the worst experience I gave EVER had at a vet clinic!! I should have read the other reviews and heeded their advice!I hate even giving them 1 star! I went there a year ago pretty spendy for what you get but, I rationalized they are close seemed to be experienced.Now 3 weeks ago I went in for the usual vaccinations plus my dog had diarrhea...which really got me worried!  My appt was 4pm I got there at 3:50. I was the only one waiting with my scared dog on my lap. At 4:20 we went into the room, had the preliminary check from a person that couldn't do the blood test for heart worm, then told to wait for I think his name was Josh. We waited and waited and waited...now there is no one in the waiting room or out front no one in the rooms waiting either...just me and my terrified dog. At 4:35 I hear the loud front office person say, 'No she wasn't late she was here on time'...I opened the door said to her ' Are you talking about me?' Yes...that idiot in the back that could have done the blood test thought I was late so, he was going to punish me and my dog and make us wait!!! Snider was lurking in the back...and as reported by others WORST bedside manner ever, I told the office mgr I want to talk to him, he came out..said oh he had no knowledge at all of the punishment wait..then where the hell was he?????? At no time did anyone EVER apologize to me..snider says oh..I wouldn't do that...not I'm SORRY that this happened now you have been here a frickin hour..no not one apology!!! Oh we can take you now...over my dead body!!!!! No one called me back, saying hey, we are sorry that happened!!!! Every time I tell the story I get madder and madder...I live less than a mile away, know lots of dog owners....I tell them all!!! I went down the street to Affordable vet clinic...Dr. Hall...best choice I ever made!!!! Caring concerned a wonderful normal experience!!! DO NOT take any pet to Tri city...they are the WORST!!!!!!!Read the reviews!!! Snider is horrific!!! Affordable Clinic down the street is 5 stars!!!! Every review is 5 stars!!! So, do yourself and your pet right...go to Dr Hall, the best Vet I've taken any pet to!!!! Read Less
Nicole work
9 Aug 2016
REPORT
I had made a Facebook review on their page about an employee, Samantha Reazin, telling my sister to kill herself and called my 2 year old neice a bastard after bragging about working for this company.... Read More
I had made a Facebook review on their page about an employee, Samantha Reazin, telling my sister to kill herself and called my 2 year old neice a bastard after bragging about working for this company. I was later harrased by a female on facebook stating how i was in the wrong and not allowed to tell the company about one if their employees representing their company in such manner. I would highly not recommend this animal hospital to anyone. If you love your animals why would you want these kind of people helping them? I will be spreading the word about this to everyone I know. Read Less
Brittney B.
19 Jun 2016
REPORT
This place is fabulous they were more then accommodating and very helpful!! You guys just gained a new customer thank you sooooooo much for your help!
A X.
9 Jun 2016
REPORT
IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE: My friend and I took his min pins there back in March. His one min pin had been losing weight and drinking an excessive amount of water. Once there ... Read More
IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE: My friend and I took his min pins there back in March. His one min pin had been losing weight and drinking an excessive amount of water. Once there they did the exam and said there was nothing wrong with her. His min pin continued to lose weight and continued to drink an excessive amount of water.One month later we take her to different Vet and she was diagnosed with diabetes. :-(She now requires insulin shots and is blind and going def due to this place saying there was nothing wrong with her.So once again: IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE. Read Less
Darlene P.
28 May 2016
REPORT
i have to say i was quite surprised at the negative reviews that have been written on Tri-City.I started going to them about 10 yrs. ago when my original vet refused to see one of my dogs  who he had ... Read More
i have to say i was quite surprised at the negative reviews that have been written on Tri-City.I started going to them about 10 yrs. ago when my original vet refused to see one of my dogs  who he had tended since we got her as a puppy.  She was not moving and shaking and I was told to go to emergency, because the vet was going home right after his last patient This was early afternoon. That did not make me happy.  i called a friend and she referred me to Tri-City and they asked how long it would take me to get there and they would be waiting.  She had pulled a muscle, so a little time and pain killers got us through.  i have dealt with both Cromer and Snyder and seem to gravitate to Snyder.  i have never, ever found him to be rude and uncaring.  He is a straight shooter, listens, asks questions and tells you what he thinks and will give you all your options and help you decide what is really necessary for your animal's welfare and what might become necessary. He will always take the time to research any problem that he feels he doesn't know the total answer to and wants another opinion and always checks up with phone calls after any of my dogs (3)  have had a problem to see how they are doing. I seldom have to wait and if so, it is not long and never feel that I'm rushed through the appt.Are they the cheapest in town? No.  Do they try to "sell" a few procedures (i.e. tooth cleaning)? Yes. All in all I am quite satisfied and have no intention of going elsewhere. Read Less
Lisa Sirk
18 May 2016
REPORT
If I could give this place 0 stars I would. Here is my story. I moved to mesa from fountain hills I have a regular vet in Fountain Hills which is not there on tuesdays. I needed to get my dog in asap ... Read More
If I could give this place 0 stars I would. Here is my story. I moved to mesa from fountain hills I have a regular vet in Fountain Hills which is not there on tuesdays. I needed to get my dog in asap due to a injury. I called them to see if they would see her and if I can make payments for which I do at the vet in Fountain hills. Now let me tell you they would of got paid. Well they told me no they need payment up front. Ok so let a dog suffer so obviously it's all about the money and not the care for the animal. This is what's wrong with some of these vet places all they care about is the money. So . when people have emergencies with there pet and just don't have the funds at the time your pet gets injured. You and other vets need to work with people. So instead of treating the animal which Is in pain you turned me down because I didn't have the money up front.txs for caring about my dog. You would of gotten paid.think about the animal that is on pain and stop being so greedy. Animals need care to.how would you feel if you were injured we t to the emergency room and they said sorry we can't treat you. Because you have no ins.well I am sorry everyone including our pets that are dear tu us should be treated. Your actions today showed how much you really care about animals. Maybe you should find another profession.then to top it off you insisted I apply for a credit card thru credit care which charges 24 percent interest. REALLY. Read Less
Ray Arnold
7 Aug 2015
REPORT
Dr Cromer is one of the best vets in town , Price is a little high, but I guess you get what you pay for.
RICHARD CRAIN
30 May 2015
REPORT
Doc really cares about the animals. He works with the owner and has a vast amount of knowledge. It is great to find a clinic for your furry family members that you can trust.
Michelle C. Laviera-Jones
25 May 2015
REPORT
Love Dr. Cromer he has the best attitude with my dogs, even when helping sending my Sadie to Rainbow Bridge he was very comforting. The staff is great as well.
Margaret C.
24 Mar 2015
REPORT
We've taken our dogs to see Dr. Cromer for 28 years. Our dogs are always excited to see him and he always remembers their names and the names of our past dogs. There will always be vets that are cheap... Read More
We've taken our dogs to see Dr. Cromer for 28 years. Our dogs are always excited to see him and he always remembers their names and the names of our past dogs. There will always be vets that are cheaper, but I love the personal connection and care that my dogs get. Read Less
Susan Brooks
19 Feb 2015
REPORT
I've had very positive experiences here and my dog "Lady", who is 17, is comfortable here. They have boarding facilities also, and I know I am leaving her in good hands when I have to go away for... Read More
I've had very positive experiences here and my dog "Lady", who is 17, is comfortable here. They have boarding facilities also, and I know I am leaving her in good hands when I have to go away for a few days. Read Less
Annelie M.
5 Feb 2015
REPORT
Don't go there biggest ripoff.went there in Jan.2015my dog is 6and1/2 years old lab/dobymix.she is avid overweight her regular vet could not see her and was concerned she was with her hind leg.went in... Read More
Don't go there biggest ripoff.went there in Jan.2015my dog is 6and1/2 years old lab/dobymix.she is avid overweight her regular vet could not see her and was concerned she was with her hind leg.went in and Dr Cromer was her doc.she saw.he couldn't say said we needed exray and could get her in 1-2 hrs.so was told they had to put her under.was given an estimate.and I went home.waited for hrs.was given a bill of over 600$.but he showed me exray but I couldn't see anything.he said suspects valley fewer n that he blood test without even asking me first.had to wait3days.result no valley fewer.took her back1week later he then checked her leg and docSnyder also checked could not give me answer.then doc.Cromer said he had to put her under again so he check her leg again.that's when I got upset he had her under why he didn't do it then.he started yelling at me when I wanted the exrays he refused say they belong to hospital well told that was see her regular doc.he told me I could take pics with my.took pics n left.this place is a ripoff.dishonest all they want is your money.went to see her regular doc.she has oncoming arthris he gave her a shot and hopefully it will help.no.. Read Less
Corey Nash
4 Feb 2015
REPORT
Thank you so much for taking great care of Dazee May today. You got her in immediately and made a very stressful situation much easier for both of us. Thanks for doing what you do keeping our beloved... Read More
Thank you so much for taking great care of Dazee May today. You got her in immediately and made a very stressful situation much easier for both of us. Thanks for doing what you do keeping our beloved pets healthy and happy! Read Less
Leyna Negron
8 Oct 2014
REPORT
I have been bringing my pets here for about 15 years and counting. Actually, since I was a teen barely old enough to take financial responsibility for my pets. I remember back when they used to keep c... Read More
I have been bringing my pets here for about 15 years and counting. Actually, since I was a teen barely old enough to take financial responsibility for my pets. I remember back when they used to keep cats in the area where they now have records. I wish they would go back to that and maybe have rescue kitties in there! Anyway, I've brought birds, dogs, and cats to see Dr. Cromer. Dr. Snyder has also seen a couple of my dogs and cats. They've had surgeries, cat grooming, anal gland care, bladder stone care, and more. The only times I have ever gone anywhere else have been on an emergency or an impatient Sunday (and OK, a few times I have been to the shot or spay clinics to save money). I've never been completely happy anywhere else. When I was younger Dr. Cromer would explain things to me in a way I understood, and it was his intelligence and knowledge (which are two different things) that made me interested in research. Dr.Cromer knows what he is doing, so if you want a vet you can have confidence in, he is your guy. He has a personality that is always on, and if I tried to do that I'd be worn out by now! Dr. Snyder has a different personality, but I don't think the reviews of him paint the whole picture. He may seem serious, but he actually has a funny side. I know there have been some comments in reviews made as far the docs being salesmen, but if you don't want something you can say no. I've owned an unrelated business for almost a decade now and I can tell you that retail is great for your bottom line, but the important thing is that it should always be something beneficial. I have never had them suggest anything to me that was pointless and I like knowing what options are out there. For example, the last vet I went to for an emergency gave us an antibiotic but didn't suggest Bene-Bac to go along with it. I would never take an antibiotic without a probiotic! Retail isn't the enemy, but if you are on a tight budget simply decline. I've sent friends and clients here over the years and they are always happy. The only negative feedback anyone has ever given me is on the price, but when you compare to other docs it is actually average. Most cheaper places are going to be discount clinics, which are a whole different experience and won't be your regular vets. Also keep in mind that when there are lower prices for one type of service (spay, neuter), other services may be higher to compensate (vaccinations, testing). So, if you are going to price shop make sure you get a complete picture. The only thing I would change about Tri City East is that they offer the declawing of cats. In their defense most American vets do this, however declawing is now illegal or strictly regulated in many countries. It is not medically necessary and it is not a substitute for training, trimming, or having a scratching post. Before you think about declawing please consider alternatives and ask yourself whether doing so benefits the cat (not usually unless it will be put to death if not declawed) or whether it benefits you (which is usually the case and is an awful thing to do). If you doubt me then call Dr. Kirsten Doub with Union Park Veterinary Hospital in Utah. She is currently doing an ongoing study. In any case, I highly recommend Tri City East and any doc you see here is going to be a good one. Read Less
Shelley Howard
25 Sep 2014
REPORT
The doc made my dog feel so comfortable and safe. She used to hate the vet but loves going to TriCity
Janine Pestel
26 Aug 2014
REPORT
We bring our 5 "kids" to Dr. Cromer and Dr. Snyder. These two Drs. are EXCELLENT!! I don't know how we managed before we found them! Both the Drs. and all of the staff treat both us and our "kids" wit... Read More
We bring our 5 "kids" to Dr. Cromer and Dr. Snyder. These two Drs. are EXCELLENT!! I don't know how we managed before we found them! Both the Drs. and all of the staff treat both us and our "kids" with MORE than professionalism every time. I highly recommend Tri City East Veterinary Hospital every chance I get. A huge "Thank You" to both Doctors Cromer and Snyder and the whole staff for being such enormous animal lovers! You're the absolute best! Read Less
Sandra Jordan
4 Feb 2014
REPORT
I love this place. I first came on a sad day and put my sophia down. They have taken care of all my kids Since. I lost Sierra but she was in The best hands when she passed. I came in picked up her as... Read More
I love this place. I first came on a sad day and put my sophia down. They have taken care of all my kids Since. I lost Sierra but she was in The best hands when she passed. I came in picked up her ashes and just broke down. The girls were kind and caring as always. Drs are great Read Less
Jeff C.
15 May 2013
REPORT
TERRIBLE experience.Just got home from my first visit to Tri-City East Vet...and was shocked at how bad my experience was.The staff was ok...but Dr Snider was just plain rude.In no particular order...... Read More
TERRIBLE experience.Just got home from my first visit to Tri-City East Vet...and was shocked at how bad my experience was.The staff was ok...but Dr Snider was just plain rude.In no particular order...he called my male cat a "she" a number of times even after I corrected him the first time (and of course it says that he's a male on the paper-work I filled out too).Then he literally scoffed at my suggestion my female cat's deafness was cause by an anti-biotic...without knowing what she'd been given or for how long.  And later admitted that it was a possible side-effect...but unlikely.  Still without knowing what she'd been given or for how long.Then he recommended a blood test to check my cat's thyroid...and the estimate was nearly $370.00.  When I asked what the test would cover it was for a complete blood work.  So I asked what just a blood test for just the thyroid would be and was given a quote of something like $70.00.But the final straw was he came back to the room and asked if I wanted a urine sample taken too.  I asked what that was for and he impatiently said he'd already explained it and then to "never mind because he didn't want to confuse me anymore".After that my blood stared to boil so after he brushed me off and left I asked the assistant what would happen if there was a problem with my cat's thyroid and she didn't seem to know.At that point I was done and said to forget the blood test and I'd pay for the visit and be on my way.Dr Snider came back in and I had a chance to let him know I didn't appreciate the way he treated me.  What's the point of having tests done if you don't know why you're doing them?He did say he was sorry...something about that he had a cancellation that morning and needed to get back to something else he had that needed to be done.  But he said again he'd already explained what the urine test was for.So I got a chance to let him know to his face that I needed to know WHY I was doing tests and didn't appreciate him dismissing my questions.  And that it shouldn't be a big deal to re-explain something if I needed it to be clarified.He said something like it was just his manner to be like that.  So I told him he might want to re-think that approach and as quickly as I could I paid $47.00 for the office visit and left.I cannot imagine how Dr Snider got to the point that he thinks he can act this way to a new customer...or anyone using his services for that matter. Read Less
Rachel W.
15 Mar 2012
REPORT
Several weeks ago, our beloved dog, Oliver, injured his cruciate ligament in his leg. We tried resting the injury in the hope it would heal, but to no avail and it became evident that he was in need o... Read More
Several weeks ago, our beloved dog, Oliver, injured his cruciate ligament in his leg. We tried resting the injury in the hope it would heal, but to no avail and it became evident that he was in need of surgery. Initially, we contacted a specialty clinic and we were overwhelmed at the projected cost of the repair. After several phone calls to various vets, Tri-City Veterinary Hospital was recommended to us. What a blessing! We brought Oliver in for a consultation and he was deemed an excellent surgical candidate.  His surgery went well and he is recovering without complications (full recovery will take several more weeks). Doctors Cromer and Snyder exceeded our expectation in educating us regarding possible treatment options and provided Oliver with outstanding medical care. In fact, the entire staff treated our dog with compassion and genuine concern.  It is obvious that Tri-City is passionate about the quality of care they deliver and the well- being of the clients they serve. Read Less
Tiffany J.
14 Nov 2011
REPORT
As much as I love Dr. Cromer, unfortunately I feel like this place always tries to just get me in and get me out paying a ton of money.  I came in for a check up for my girls since I'm moving and they... Read More
As much as I love Dr. Cromer, unfortunately I feel like this place always tries to just get me in and get me out paying a ton of money.  I came in for a check up for my girls since I'm moving and they did nothing in the room.  Told me about all the shots they needed, etc and took the girls into the back.  Came in 2 hrs later and said I was done.  No doc was even gonna come in!!!  I told them I had questions so they eventually went and got dr. Cromer.  He was amazing, always is.  But the rest of it over shadows him.  I'm glad I'm leaving soon! Read Less
Kim P.
27 Jun 2010
REPORT
Edit:  I'm taking my review down to three stars based on a bad experience with another doctor there, Dr. Snyder. We had another cat that needed to be euthanized (age 15 and also kidney failure), and D... Read More
Edit:  I'm taking my review down to three stars based on a bad experience with another doctor there, Dr. Snyder. We had another cat that needed to be euthanized (age 15 and also kidney failure), and Dr. Snyder had zero bedside manner in this painful time.I think the worst part was that he didn't tell us when he was about to stick the needle in. He just did it, and five seconds later our kitty was gone, and he mumbled something about "two cats in one week, that's a shame" and left. (Even though we had told him repeatedly it was two cats in one year).Sigh. It's too bad Dr. Cromer was on vacation. So now I'm thinking about finding a new vet. As much as I love Dr. Cromer, he will be out of town from time to time and I don't want to risk getting Dr. Snyder again. *************************I really like Dr. Cromer at Tri-City. We had one kitty who had serious kidney failure, and he was eerily accurate at predicting how much time she had left.When it finally came time to say goodbye, Dr. Cromer was very supportive and thoughtful, and did everything right. He is super chatty and friendly, and it actually was nice that he talked to us for a long time in the exam room after he injected her. It made me feel better and saved me from being a crying wreck there (the crying wreck part came later after I got home). The staff sent me a nice card a few days later.He is very thorough and takes a long time on the phone with me, going over results and talking about options. I really like him.The facility itself seems a little old. It's not the plushest hospital by any means. But the doctor and staff more than make up for that. Read Less
MalibuRum B.
16 Mar 2010
REPORT
I took my two cats here and sadly, had to put one down. They were an okay establishment but nothing that screamed world class in my book. When my daughter came across a newborn cat on the sidewalk, I ... Read More
I took my two cats here and sadly, had to put one down. They were an okay establishment but nothing that screamed world class in my book. When my daughter came across a newborn cat on the sidewalk, I drove straight over to the vet where I had spent upwards of $2,000 on animal visits over the previous few years. Upon bringing in this day-old kitten with little knowledge of how to keep it alive, I was told by the office manager that they don't take animals in off the streets. They get paid by the county to take in animals. And with that, I was no longer a customer of Tri-City East. Family Vet Care of Mesa, however, won me over... read their review!! Read Less
Jay T.
21 Jun 2009
REPORT
Best vets EVER.We've used Tri-city for multiple years for multiple pets. From regular check up's to broken bones to the very sad putting down of some beloved pets. We board our dogs there too. TCEVH i... Read More
Best vets EVER.We've used Tri-city for multiple years for multiple pets. From regular check up's to broken bones to the very sad putting down of some beloved pets. We board our dogs there too. TCEVH is a world-class vet hospital staffed by world-class doctors and staff.Dr's Cromer and Clack *rock*. The staff is first class -- friendly and professional. They care. A lot. Now if they'd just stop calling us when they get some abandoned animal in... ;) Read Less
groomapet
16 Aug 2008
REPORT
Where do I begin? I got a quote a month ago for two neuters on two top bred Miniature schnauzers. $480. Go in for neuters and hi/lo estimate was $200 more! I marked off things not necessary. During su... Read More
Where do I begin? I got a quote a month ago for two neuters on two top bred Miniature schnauzers. $480. Go in for neuters and hi/lo estimate was $200 more! I marked off things not necessary. During surgery, or while under they call saying both pups 8 mos - one day....need dental cleaning. I said hold off I will call you back asap. called back no more than 10 minutes later and was told they were done! WITHOUT my permission. Bill was now $810. Actually charged $510 and sent home for more money! $300.00 cash more! Got to thinking this is outrageous! talked to them but they insisted it was necessary! Office mgr on vacation, First check was for $32 E collars not neeed (have my own ) and not given. I refused $. After 4 visits I finally said look channel 12 is interested in investigating this. Said I threatened them. No, just my next step. Went home and promptly got a call to come back for a check of $300.00. Guess 12 on your side + a letter from a vet Free exam June 30th (no sign of tarter on teeth) had them caught in a lie and unethical practices. I don't even want to give one star. They need to be reported for this. It was a very unpleasant experience. My dogs still have stitches that will need to be removed Wed. I have an x vet tech who will do it. Please, read other reviews. Wish I had! I had been going there 8 years on and off. My clients told me they no longer go for siimilar overcharges. I have no intention of paying for Drs. Expensive lifestyle. Had I checked other local vets the price total would have been $159 ea total. NO dental necessary.I swear this is the truth. Almost wish they had not paid and 12 tv would have had them on the news! This is worse than tv 5 Dirty Dining! DO NOT RECOMMEND!!!! Read Less
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(480) 830-2873
4331 East Broadway Road
Mesa Arizona 85206
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
07:00AM-13:00PM
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Tri City East Veterinary Hospital

Mesa, Arizona
(47)
4331 East Broadway Road
Mesa Arizona 85206
TCEVH added 15 indoor runs, two hospital wards, a bathing room, an expanded treatment area, kitty condos, an isolation ward, a food prep kitchen, an additional examination room and a new Intensive Care Unit. This was just the beginning of what would become a decade of advances at the hospital, including upgrades to our radiology, computers, laser tools, anesthetic machine, laboratory upgrades, dental machine and ultrasound.
Today, Tri City East is one of the most technologically advanced veterinary hospitals in Arizona, and certainly the most advanced for a smaller practice. When you become our client, you get Dr. Cromer's personal care as well as the latest technology.
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
07:00AM-13:00PM
jessica small
11 Jul 2018
REPORT
Started taking our cat here when we moved to Mesa. The vets and staff are very friendly and have helped us deal with some of her issues. We have also boarded her with them due to her medication need... Read More
Started taking our cat here when we moved to Mesa. The vets and staff are very friendly and have helped us deal with some of her issues. We have also boarded her with them due to her medication needs and it was great to have doctor and staff that were willing to work with a very grumpy old girl. Read Less
Jessica R
18 Jun 2018
REPORT
BEHIND THE SCENES! Greg Cromer was so overly “nice” to all of his clients, I noticed he spent a lot of time talking about himself and his children’s accomplishments to all his clients, seemed like he ... Read More
BEHIND THE SCENES! Greg Cromer was so overly “nice” to all of his clients, I noticed he spent a lot of time talking about himself and his children’s accomplishments to all his clients, seemed like he focused less on the health of pets and more about conversation so he appeared like-able. He was succeeding at that attempt as not many could see through it like me and other staff could. I have physically witnessed a worried pet parent come to Greg Cromer upset and confiding in him while he defused the situation and made the client feel more comfortable, but once they left the office he made fun of their “mental instability” and as someone who suffers from some mental illness, I disagree with this behavior. One of the many occasions I have witnessed client bashing. He won’t allow me to drink water in the front lobby. He tells me in a mimicking tone “it’s simple you take your water breaks like you take your potty breaks.” I said ok. But I had no intentions of risking my health due to some “doctor” comfortable with malpractice. I will drink my water with PRIDE. I suffer extreme low blood pressure and will often faint or slight seize. Yet he carries a coffee mug around every morning leaving it in the patients rooms and all over the clinic near computers and expensive electronic equipment. One day I was productively organizing files and while a client was around he said “what a great day to be organizing files, good job!” And i felt for once I actually got a compliment from him, a true one. Once the client leaves he comes up to me and tells me to stop right now because organizing files is not making “him” any money. I normally don’t do paper Health Certificates. I’ve done computerized ones with a lot of experience because working in Hawaii you do them weekly. I asked ONE question. Which required ONE answer. Instead I got, “it would be nice if you said hello, how are you doing, or compliment me, yet instead you bombard me with questions! I don’t care about that right now. You’re bombarded me. You’ve done it last week causing me forget to put a stamp on my letter and that’s why I came in today. So stop bombarding me, just get out.” He came in to do charts lol I’m sure he has plenty mailing stickers at home. *rolls eyes* i haven’t been bullied since elementary school so working with Greg has been a pure nightmare. On more than one occasion I’ve heard a loud banging come from the office. I went inside to see Greg with his head in his hands looking upset. He apologized for slamming the desk and losing his temper. This show me his instability and puts fear in me of this unpredictable man. On June 4th was the last time I let this Narcissist disrespect and belittle me. I lost my home so brought my dog to work. No problem. He found out i was homeless and decided he wanted to charge me each day I bring my dog while I’m trying to save for a place to rent. A nice kick in the face while I’m down. I confronted him, and in the cruelest sinister voice he says “my food, my water, my bedding, my electricity.” And i then defended myself stating “I take care of the boarding dogs, i brought my own food, and the bedding is donated.” He then looks at me like he’s the king of the world and i shouldbow down and says “are YOU trying to argue with ME?” He’s not worth arguing with because if you know a narcissist they always “win”. Anyways, I told him “no, I’m quitting” and I left. He then calls my Grandmother the next day knowing we don’t associate (she used to be a client) and it being illegal to go through records to get a number to call for reasons not related to their pets, malpractice. Illegal. He also harassed my cell and left a voicemail. Beware this man. All of the staff walk on eggshells. He takes 3 hour breaks doing nothing. He is a bigot and a racist making many racial comments. We don’t get health insurence nor is there water for us, the water is for the clients. Money is nothing when your well being and mental health is as risk. This guy even left his own company a 5 star review lmfao. Read Less
R Smaaland
18 May 2018
REPORT
This is a good place to take your pet if you have a lot of time! I waited nearly 40 min for scheduled appointment before I walked out!
Krystel Renee
7 May 2018
REPORT
We LOVE our veterinarian! Treated like family and our dog got treatment for an affordable price and even a little doggie spa day! Truly exceptional service.
Ruth Fountain
26 Apr 2018
REPORT
We love dr cromer. If it wasnt for him would go elsewhere
SUNDI READLINGER
26 Apr 2018
REPORT
They were great to my dog and very nice and very helpful, I would definitely bring my dog back again.
MGann Gann
5 Apr 2018
REPORT
I can't begin to fathom how this vet has as many stars as it does. Where do I begin?! I took my dog there for an issue with her eye. It kept getting reinfected. I treated it with neosporin as I know ... Read More
I can't begin to fathom how this vet has as many stars as it does. Where do I begin?! I took my dog there for an issue with her eye. It kept getting reinfected. I treated it with neosporin as I know that's how vets treat eye infections. It would clear up and then return. I needed to find out WHY it kept returning. I explained this to the vet and he proceeds to blame allergies WHICH is he blames EVERYTHING for. Every ailment has an underlying allergy issue. Why? So he can charge extra for allergy treatments at every visit. What a joke! Also tells me he will not treat my dog without giving her a shot of antibiotics. Then he proceeds to send me home with an expensive prescription for my dog's eye. What does he prescribe me?? Neosporin! Which btw IS an antibiotic so what was the shot for?! I call in later throwing a fit and he offers for me to visit again this time "free of charge". This visit he was about as thorough as he was last time. He makes up another ASSumption for what is ailing her and sends me home with another prescription that he DOES charge me for.. later I find out it was the SAME exact prescription as before but in liquid form instead of gel!! This doctor is an absolute idiot. I highly dpubt that he has an sort of degree unless you can major is scamming people. He apparently has no problem taking advantage of a single mother trying to make ends meet and take care of her beloved animal at the same time!! I feel sorry for anyone who walks through his doors!! Read Less
J Camry
22 Mar 2018
REPORT
Dr. Cromer deserves ZERO stars for being the worst vet ever. Saying an animal has a condition which is totally false! I took my dog to two other vets after Cromer visit. BOTH stated that Dr. Cromer... Read More
Dr. Cromer deserves ZERO stars for being the worst vet ever. Saying an animal has a condition which is totally false! I took my dog to two other vets after Cromer visit. BOTH stated that Dr. Cromer's diagnosis was NOT CORRECT at all. NOT A GOOD THING TO TELL ALL YOUR DOG OWNERS IT'S ALLERGY CONDITIONS WHEN IT ISN'T. DO NOT TRUST THIS CROOK! HE WILL TAKE YOUR MONEY AND YOUR PET WILL BE NO BETTER. I feel so sorry for all the elderly people that he has taken financially. This veterinarian should lose his license for being so crooked. Read Less
Norma Medina
28 Feb 2018
REPORT
I love Dr. C, he always takes the time to explain things very thouroghly weather it's to me or my kids about their puppies.
aovalles81
11 Jan 2018
REPORT
If there was a way I could rate Dr. Cromer and his staff a 10/10 I would! I am an avid kitty lover and owner and have never, ever come across a more loving, knowledgeable staff. His staff was inviting... Read More
If there was a way I could rate Dr. Cromer and his staff a 10/10 I would! I am an avid kitty lover and owner and have never, ever come across a more loving, knowledgeable staff. His staff was inviting and Dr. Cromer was AMAZING. Poor kitty had a respiratory infection and was dehydrated and Dr. Cromer took care of him and even called me to follow up! His prices were EXTREMELY reasonable. Being able to focus on the health of my kitty and not the bill was an amazing feeling. If you are looking for a vet for your kitty COME HERE!!!! Read Less
bridget leonhardt
18 Dec 2017
REPORT
Dr. Cromer and his staff are amazing and loving people. They made both of my dogs comfortable in an environment that usually makes them nervous. Dr. Cromer and his skills with his laser saved one of m... Read More
Dr. Cromer and his staff are amazing and loving people. They made both of my dogs comfortable in an environment that usually makes them nervous. Dr. Cromer and his skills with his laser saved one of my dogs from a tail amputation. Thank you and God bless you all for keeping my fur babies happy and healthy. Read Less
Dee Hagerman-Allen
18 May 2017
REPORT
Great and compassionate staff. Love the doctors, funny and have your pets health first.
Lori T.
13 Apr 2017
REPORT
Everyone in this office is really nice and helpful! You can tell they care about animals. The vet was honest about my cat and didn't try to pressure me into any extra tests or exams. Convenient hours.
John Sickels
31 Mar 2017
REPORT
Very friendly and they genuinely care about Charlie. Have been going to Tri City for eight years.
Melony Renee
3 Feb 2017
REPORT
Great staff. Really calmed my anxiety with my new daughter. Great prices for the financially unstable as well!!! Thanks again
Keith DeWitt
3 Jan 2017
REPORT
Extremely over priced compared to other local vets. Ladies were all really nice.
Mayra Delgadillo
16 Dec 2016
REPORT
Very nice staff they helped me alot love thus place
Michelle Cornelius
6 Dec 2016
REPORT
Dr Snider is just the best. He listens to my concerns and addresses them completely. Feel fortunate to have him there to assist me in the care for of my pet.
Gretchen Cook
25 Oct 2016
REPORT
The terrific staff at Tri-City has taken wonderful care of our dog Cosmo over his 14 years.
M. Ortiz
25 Oct 2016
REPORT
Doctor very likable but pricy
Michele M.
18 Oct 2016
REPORT
I have been taking all my dogs to see Dr Cromer for almost 9 years now.  He has the best "bedside" manner with my "kids".  He greets them first and I love that.  I can always get in when I need to.  I... Read More
I have been taking all my dogs to see Dr Cromer for almost 9 years now.  He has the best "bedside" manner with my "kids".  He greets them first and I love that.  I can always get in when I need to.  I have even had Dr Cromer call me personally at home for test results or just to make sure my dogs are a ok. Read Less
Cameron Marie Lynch
13 Oct 2016
REPORT
Staff and Vet are amazing. I am soooooo glad I located them first when we got our new family pet. They truly have a "pet health comes first" mentality and it is greatly appreciated!
Mary S.
31 Aug 2016
REPORT
I love Dr Cromer! I have been going here with my fur babies for 25+ years and recommend him to everyone.
Cindy M.
12 Aug 2016
REPORT
I had the worst experience I gave EVER had at a vet clinic!! I should have read the other reviews and heeded their advice!I hate even giving them 1 star! I went there a year ago pretty spendy for what... Read More
I had the worst experience I gave EVER had at a vet clinic!! I should have read the other reviews and heeded their advice!I hate even giving them 1 star! I went there a year ago pretty spendy for what you get but, I rationalized they are close seemed to be experienced.Now 3 weeks ago I went in for the usual vaccinations plus my dog had diarrhea...which really got me worried!  My appt was 4pm I got there at 3:50. I was the only one waiting with my scared dog on my lap. At 4:20 we went into the room, had the preliminary check from a person that couldn't do the blood test for heart worm, then told to wait for I think his name was Josh. We waited and waited and waited...now there is no one in the waiting room or out front no one in the rooms waiting either...just me and my terrified dog. At 4:35 I hear the loud front office person say, 'No she wasn't late she was here on time'...I opened the door said to her ' Are you talking about me?' Yes...that idiot in the back that could have done the blood test thought I was late so, he was going to punish me and my dog and make us wait!!! Snider was lurking in the back...and as reported by others WORST bedside manner ever, I told the office mgr I want to talk to him, he came out..said oh he had no knowledge at all of the punishment wait..then where the hell was he?????? At no time did anyone EVER apologize to me..snider says oh..I wouldn't do that...not I'm SORRY that this happened now you have been here a frickin hour..no not one apology!!! Oh we can take you now...over my dead body!!!!! No one called me back, saying hey, we are sorry that happened!!!! Every time I tell the story I get madder and madder...I live less than a mile away, know lots of dog owners....I tell them all!!! I went down the street to Affordable vet clinic...Dr. Hall...best choice I ever made!!!! Caring concerned a wonderful normal experience!!! DO NOT take any pet to Tri city...they are the WORST!!!!!!!Read the reviews!!! Snider is horrific!!! Affordable Clinic down the street is 5 stars!!!! Every review is 5 stars!!! So, do yourself and your pet right...go to Dr Hall, the best Vet I've taken any pet to!!!! Read Less
Nicole work
9 Aug 2016
REPORT
I had made a Facebook review on their page about an employee, Samantha Reazin, telling my sister to kill herself and called my 2 year old neice a bastard after bragging about working for this company.... Read More
I had made a Facebook review on their page about an employee, Samantha Reazin, telling my sister to kill herself and called my 2 year old neice a bastard after bragging about working for this company. I was later harrased by a female on facebook stating how i was in the wrong and not allowed to tell the company about one if their employees representing their company in such manner. I would highly not recommend this animal hospital to anyone. If you love your animals why would you want these kind of people helping them? I will be spreading the word about this to everyone I know. Read Less
Brittney B.
19 Jun 2016
REPORT
This place is fabulous they were more then accommodating and very helpful!! You guys just gained a new customer thank you sooooooo much for your help!
A X.
9 Jun 2016
REPORT
IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE: My friend and I took his min pins there back in March. His one min pin had been losing weight and drinking an excessive amount of water. Once there ... Read More
IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE: My friend and I took his min pins there back in March. His one min pin had been losing weight and drinking an excessive amount of water. Once there they did the exam and said there was nothing wrong with her. His min pin continued to lose weight and continued to drink an excessive amount of water.One month later we take her to different Vet and she was diagnosed with diabetes. :-(She now requires insulin shots and is blind and going def due to this place saying there was nothing wrong with her.So once again: IF YOU LOVE YOUR PET STAY FAR AWAY FROM THIS PLACE. Read Less
Darlene P.
28 May 2016
REPORT
i have to say i was quite surprised at the negative reviews that have been written on Tri-City.I started going to them about 10 yrs. ago when my original vet refused to see one of my dogs  who he had ... Read More
i have to say i was quite surprised at the negative reviews that have been written on Tri-City.I started going to them about 10 yrs. ago when my original vet refused to see one of my dogs  who he had tended since we got her as a puppy.  She was not moving and shaking and I was told to go to emergency, because the vet was going home right after his last patient This was early afternoon. That did not make me happy.  i called a friend and she referred me to Tri-City and they asked how long it would take me to get there and they would be waiting.  She had pulled a muscle, so a little time and pain killers got us through.  i have dealt with both Cromer and Snyder and seem to gravitate to Snyder.  i have never, ever found him to be rude and uncaring.  He is a straight shooter, listens, asks questions and tells you what he thinks and will give you all your options and help you decide what is really necessary for your animal's welfare and what might become necessary. He will always take the time to research any problem that he feels he doesn't know the total answer to and wants another opinion and always checks up with phone calls after any of my dogs (3)  have had a problem to see how they are doing. I seldom have to wait and if so, it is not long and never feel that I'm rushed through the appt.Are they the cheapest in town? No.  Do they try to "sell" a few procedures (i.e. tooth cleaning)? Yes. All in all I am quite satisfied and have no intention of going elsewhere. Read Less
Lisa Sirk
18 May 2016
REPORT
If I could give this place 0 stars I would. Here is my story. I moved to mesa from fountain hills I have a regular vet in Fountain Hills which is not there on tuesdays. I needed to get my dog in asap ... Read More
If I could give this place 0 stars I would. Here is my story. I moved to mesa from fountain hills I have a regular vet in Fountain Hills which is not there on tuesdays. I needed to get my dog in asap due to a injury. I called them to see if they would see her and if I can make payments for which I do at the vet in Fountain hills. Now let me tell you they would of got paid. Well they told me no they need payment up front. Ok so let a dog suffer so obviously it's all about the money and not the care for the animal. This is what's wrong with some of these vet places all they care about is the money. So . when people have emergencies with there pet and just don't have the funds at the time your pet gets injured. You and other vets need to work with people. So instead of treating the animal which Is in pain you turned me down because I didn't have the money up front.txs for caring about my dog. You would of gotten paid.think about the animal that is on pain and stop being so greedy. Animals need care to.how would you feel if you were injured we t to the emergency room and they said sorry we can't treat you. Because you have no ins.well I am sorry everyone including our pets that are dear tu us should be treated. Your actions today showed how much you really care about animals. Maybe you should find another profession.then to top it off you insisted I apply for a credit card thru credit care which charges 24 percent interest. REALLY. Read Less
Ray Arnold
7 Aug 2015
REPORT
Dr Cromer is one of the best vets in town , Price is a little high, but I guess you get what you pay for.
RICHARD CRAIN
30 May 2015
REPORT
Doc really cares about the animals. He works with the owner and has a vast amount of knowledge. It is great to find a clinic for your furry family members that you can trust.
Michelle C. Laviera-Jones
25 May 2015
REPORT
Love Dr. Cromer he has the best attitude with my dogs, even when helping sending my Sadie to Rainbow Bridge he was very comforting. The staff is great as well.
Margaret C.
24 Mar 2015
REPORT
We've taken our dogs to see Dr. Cromer for 28 years. Our dogs are always excited to see him and he always remembers their names and the names of our past dogs. There will always be vets that are cheap... Read More
We've taken our dogs to see Dr. Cromer for 28 years. Our dogs are always excited to see him and he always remembers their names and the names of our past dogs. There will always be vets that are cheaper, but I love the personal connection and care that my dogs get. Read Less
Susan Brooks
19 Feb 2015
REPORT
I've had very positive experiences here and my dog "Lady", who is 17, is comfortable here. They have boarding facilities also, and I know I am leaving her in good hands when I have to go away for... Read More
I've had very positive experiences here and my dog "Lady", who is 17, is comfortable here. They have boarding facilities also, and I know I am leaving her in good hands when I have to go away for a few days. Read Less
Annelie M.
5 Feb 2015
REPORT
Don't go there biggest ripoff.went there in Jan.2015my dog is 6and1/2 years old lab/dobymix.she is avid overweight her regular vet could not see her and was concerned she was with her hind leg.went in... Read More
Don't go there biggest ripoff.went there in Jan.2015my dog is 6and1/2 years old lab/dobymix.she is avid overweight her regular vet could not see her and was concerned she was with her hind leg.went in and Dr Cromer was her doc.she saw.he couldn't say said we needed exray and could get her in 1-2 hrs.so was told they had to put her under.was given an estimate.and I went home.waited for hrs.was given a bill of over 600$.but he showed me exray but I couldn't see anything.he said suspects valley fewer n that he blood test without even asking me first.had to wait3days.result no valley fewer.took her back1week later he then checked her leg and docSnyder also checked could not give me answer.then doc.Cromer said he had to put her under again so he check her leg again.that's when I got upset he had her under why he didn't do it then.he started yelling at me when I wanted the exrays he refused say they belong to hospital well told that was see her regular doc.he told me I could take pics with my.took pics n left.this place is a ripoff.dishonest all they want is your money.went to see her regular doc.she has oncoming arthris he gave her a shot and hopefully it will help.no.. Read Less
Corey Nash
4 Feb 2015
REPORT
Thank you so much for taking great care of Dazee May today. You got her in immediately and made a very stressful situation much easier for both of us. Thanks for doing what you do keeping our beloved... Read More
Thank you so much for taking great care of Dazee May today. You got her in immediately and made a very stressful situation much easier for both of us. Thanks for doing what you do keeping our beloved pets healthy and happy! Read Less
Leyna Negron
8 Oct 2014
REPORT
I have been bringing my pets here for about 15 years and counting. Actually, since I was a teen barely old enough to take financial responsibility for my pets. I remember back when they used to keep c... Read More
I have been bringing my pets here for about 15 years and counting. Actually, since I was a teen barely old enough to take financial responsibility for my pets. I remember back when they used to keep cats in the area where they now have records. I wish they would go back to that and maybe have rescue kitties in there! Anyway, I've brought birds, dogs, and cats to see Dr. Cromer. Dr. Snyder has also seen a couple of my dogs and cats. They've had surgeries, cat grooming, anal gland care, bladder stone care, and more. The only times I have ever gone anywhere else have been on an emergency or an impatient Sunday (and OK, a few times I have been to the shot or spay clinics to save money). I've never been completely happy anywhere else. When I was younger Dr. Cromer would explain things to me in a way I understood, and it was his intelligence and knowledge (which are two different things) that made me interested in research. Dr.Cromer knows what he is doing, so if you want a vet you can have confidence in, he is your guy. He has a personality that is always on, and if I tried to do that I'd be worn out by now! Dr. Snyder has a different personality, but I don't think the reviews of him paint the whole picture. He may seem serious, but he actually has a funny side. I know there have been some comments in reviews made as far the docs being salesmen, but if you don't want something you can say no. I've owned an unrelated business for almost a decade now and I can tell you that retail is great for your bottom line, but the important thing is that it should always be something beneficial. I have never had them suggest anything to me that was pointless and I like knowing what options are out there. For example, the last vet I went to for an emergency gave us an antibiotic but didn't suggest Bene-Bac to go along with it. I would never take an antibiotic without a probiotic! Retail isn't the enemy, but if you are on a tight budget simply decline. I've sent friends and clients here over the years and they are always happy. The only negative feedback anyone has ever given me is on the price, but when you compare to other docs it is actually average. Most cheaper places are going to be discount clinics, which are a whole different experience and won't be your regular vets. Also keep in mind that when there are lower prices for one type of service (spay, neuter), other services may be higher to compensate (vaccinations, testing). So, if you are going to price shop make sure you get a complete picture. The only thing I would change about Tri City East is that they offer the declawing of cats. In their defense most American vets do this, however declawing is now illegal or strictly regulated in many countries. It is not medically necessary and it is not a substitute for training, trimming, or having a scratching post. Before you think about declawing please consider alternatives and ask yourself whether doing so benefits the cat (not usually unless it will be put to death if not declawed) or whether it benefits you (which is usually the case and is an awful thing to do). If you doubt me then call Dr. Kirsten Doub with Union Park Veterinary Hospital in Utah. She is currently doing an ongoing study. In any case, I highly recommend Tri City East and any doc you see here is going to be a good one. Read Less
Shelley Howard
25 Sep 2014
REPORT
The doc made my dog feel so comfortable and safe. She used to hate the vet but loves going to TriCity
Janine Pestel
26 Aug 2014
REPORT
We bring our 5 "kids" to Dr. Cromer and Dr. Snyder. These two Drs. are EXCELLENT!! I don't know how we managed before we found them! Both the Drs. and all of the staff treat both us and our "kids" wit... Read More
We bring our 5 "kids" to Dr. Cromer and Dr. Snyder. These two Drs. are EXCELLENT!! I don't know how we managed before we found them! Both the Drs. and all of the staff treat both us and our "kids" with MORE than professionalism every time. I highly recommend Tri City East Veterinary Hospital every chance I get. A huge "Thank You" to both Doctors Cromer and Snyder and the whole staff for being such enormous animal lovers! You're the absolute best! Read Less
Sandra Jordan
4 Feb 2014
REPORT
I love this place. I first came on a sad day and put my sophia down. They have taken care of all my kids Since. I lost Sierra but she was in The best hands when she passed. I came in picked up her as... Read More
I love this place. I first came on a sad day and put my sophia down. They have taken care of all my kids Since. I lost Sierra but she was in The best hands when she passed. I came in picked up her ashes and just broke down. The girls were kind and caring as always. Drs are great Read Less
Jeff C.
15 May 2013
REPORT
TERRIBLE experience.Just got home from my first visit to Tri-City East Vet...and was shocked at how bad my experience was.The staff was ok...but Dr Snider was just plain rude.In no particular order...... Read More
TERRIBLE experience.Just got home from my first visit to Tri-City East Vet...and was shocked at how bad my experience was.The staff was ok...but Dr Snider was just plain rude.In no particular order...he called my male cat a "she" a number of times even after I corrected him the first time (and of course it says that he's a male on the paper-work I filled out too).Then he literally scoffed at my suggestion my female cat's deafness was cause by an anti-biotic...without knowing what she'd been given or for how long.  And later admitted that it was a possible side-effect...but unlikely.  Still without knowing what she'd been given or for how long.Then he recommended a blood test to check my cat's thyroid...and the estimate was nearly $370.00.  When I asked what the test would cover it was for a complete blood work.  So I asked what just a blood test for just the thyroid would be and was given a quote of something like $70.00.But the final straw was he came back to the room and asked if I wanted a urine sample taken too.  I asked what that was for and he impatiently said he'd already explained it and then to "never mind because he didn't want to confuse me anymore".After that my blood stared to boil so after he brushed me off and left I asked the assistant what would happen if there was a problem with my cat's thyroid and she didn't seem to know.At that point I was done and said to forget the blood test and I'd pay for the visit and be on my way.Dr Snider came back in and I had a chance to let him know I didn't appreciate the way he treated me.  What's the point of having tests done if you don't know why you're doing them?He did say he was sorry...something about that he had a cancellation that morning and needed to get back to something else he had that needed to be done.  But he said again he'd already explained what the urine test was for.So I got a chance to let him know to his face that I needed to know WHY I was doing tests and didn't appreciate him dismissing my questions.  And that it shouldn't be a big deal to re-explain something if I needed it to be clarified.He said something like it was just his manner to be like that.  So I told him he might want to re-think that approach and as quickly as I could I paid $47.00 for the office visit and left.I cannot imagine how Dr Snider got to the point that he thinks he can act this way to a new customer...or anyone using his services for that matter. Read Less
Rachel W.
15 Mar 2012
REPORT
Several weeks ago, our beloved dog, Oliver, injured his cruciate ligament in his leg. We tried resting the injury in the hope it would heal, but to no avail and it became evident that he was in need o... Read More
Several weeks ago, our beloved dog, Oliver, injured his cruciate ligament in his leg. We tried resting the injury in the hope it would heal, but to no avail and it became evident that he was in need of surgery. Initially, we contacted a specialty clinic and we were overwhelmed at the projected cost of the repair. After several phone calls to various vets, Tri-City Veterinary Hospital was recommended to us. What a blessing! We brought Oliver in for a consultation and he was deemed an excellent surgical candidate.  His surgery went well and he is recovering without complications (full recovery will take several more weeks). Doctors Cromer and Snyder exceeded our expectation in educating us regarding possible treatment options and provided Oliver with outstanding medical care. In fact, the entire staff treated our dog with compassion and genuine concern.  It is obvious that Tri-City is passionate about the quality of care they deliver and the well- being of the clients they serve. Read Less
Tiffany J.
14 Nov 2011
REPORT
As much as I love Dr. Cromer, unfortunately I feel like this place always tries to just get me in and get me out paying a ton of money.  I came in for a check up for my girls since I'm moving and they... Read More
As much as I love Dr. Cromer, unfortunately I feel like this place always tries to just get me in and get me out paying a ton of money.  I came in for a check up for my girls since I'm moving and they did nothing in the room.  Told me about all the shots they needed, etc and took the girls into the back.  Came in 2 hrs later and said I was done.  No doc was even gonna come in!!!  I told them I had questions so they eventually went and got dr. Cromer.  He was amazing, always is.  But the rest of it over shadows him.  I'm glad I'm leaving soon! Read Less
Kim P.
27 Jun 2010
REPORT
Edit:  I'm taking my review down to three stars based on a bad experience with another doctor there, Dr. Snyder. We had another cat that needed to be euthanized (age 15 and also kidney failure), and D... Read More
Edit:  I'm taking my review down to three stars based on a bad experience with another doctor there, Dr. Snyder. We had another cat that needed to be euthanized (age 15 and also kidney failure), and Dr. Snyder had zero bedside manner in this painful time.I think the worst part was that he didn't tell us when he was about to stick the needle in. He just did it, and five seconds later our kitty was gone, and he mumbled something about "two cats in one week, that's a shame" and left. (Even though we had told him repeatedly it was two cats in one year).Sigh. It's too bad Dr. Cromer was on vacation. So now I'm thinking about finding a new vet. As much as I love Dr. Cromer, he will be out of town from time to time and I don't want to risk getting Dr. Snyder again. *************************I really like Dr. Cromer at Tri-City. We had one kitty who had serious kidney failure, and he was eerily accurate at predicting how much time she had left.When it finally came time to say goodbye, Dr. Cromer was very supportive and thoughtful, and did everything right. He is super chatty and friendly, and it actually was nice that he talked to us for a long time in the exam room after he injected her. It made me feel better and saved me from being a crying wreck there (the crying wreck part came later after I got home). The staff sent me a nice card a few days later.He is very thorough and takes a long time on the phone with me, going over results and talking about options. I really like him.The facility itself seems a little old. It's not the plushest hospital by any means. But the doctor and staff more than make up for that. Read Less
MalibuRum B.
16 Mar 2010
REPORT
I took my two cats here and sadly, had to put one down. They were an okay establishment but nothing that screamed world class in my book. When my daughter came across a newborn cat on the sidewalk, I ... Read More
I took my two cats here and sadly, had to put one down. They were an okay establishment but nothing that screamed world class in my book. When my daughter came across a newborn cat on the sidewalk, I drove straight over to the vet where I had spent upwards of $2,000 on animal visits over the previous few years. Upon bringing in this day-old kitten with little knowledge of how to keep it alive, I was told by the office manager that they don't take animals in off the streets. They get paid by the county to take in animals. And with that, I was no longer a customer of Tri-City East. Family Vet Care of Mesa, however, won me over... read their review!! Read Less
Jay T.
21 Jun 2009
REPORT
Best vets EVER.We've used Tri-city for multiple years for multiple pets. From regular check up's to broken bones to the very sad putting down of some beloved pets. We board our dogs there too. TCEVH i... Read More
Best vets EVER.We've used Tri-city for multiple years for multiple pets. From regular check up's to broken bones to the very sad putting down of some beloved pets. We board our dogs there too. TCEVH is a world-class vet hospital staffed by world-class doctors and staff.Dr's Cromer and Clack *rock*. The staff is first class -- friendly and professional. They care. A lot. Now if they'd just stop calling us when they get some abandoned animal in... ;) Read Less
groomapet
16 Aug 2008
REPORT
Where do I begin? I got a quote a month ago for two neuters on two top bred Miniature schnauzers. $480. Go in for neuters and hi/lo estimate was $200 more! I marked off things not necessary. During su... Read More
Where do I begin? I got a quote a month ago for two neuters on two top bred Miniature schnauzers. $480. Go in for neuters and hi/lo estimate was $200 more! I marked off things not necessary. During surgery, or while under they call saying both pups 8 mos - one day....need dental cleaning. I said hold off I will call you back asap. called back no more than 10 minutes later and was told they were done! WITHOUT my permission. Bill was now $810. Actually charged $510 and sent home for more money! $300.00 cash more! Got to thinking this is outrageous! talked to them but they insisted it was necessary! Office mgr on vacation, First check was for $32 E collars not neeed (have my own ) and not given. I refused $. After 4 visits I finally said look channel 12 is interested in investigating this. Said I threatened them. No, just my next step. Went home and promptly got a call to come back for a check of $300.00. Guess 12 on your side + a letter from a vet Free exam June 30th (no sign of tarter on teeth) had them caught in a lie and unethical practices. I don't even want to give one star. They need to be reported for this. It was a very unpleasant experience. My dogs still have stitches that will need to be removed Wed. I have an x vet tech who will do it. Please, read other reviews. Wish I had! I had been going there 8 years on and off. My clients told me they no longer go for siimilar overcharges. I have no intention of paying for Drs. Expensive lifestyle. Had I checked other local vets the price total would have been $159 ea total. NO dental necessary.I swear this is the truth. Almost wish they had not paid and 12 tv would have had them on the news! This is worse than tv 5 Dirty Dining! DO NOT RECOMMEND!!!! Read Less
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