We have had a great first visit & experience with roadrunner. We got refered here from our current vet due to a procedure my dog needed that our current vet was unable to perform. The staff was extremely nice. Very thorough. Answered all my questions. They made sure I & my dog were comfortable. Day of procedure they let me walk my dog to the back room to the kennel she would be staying in. Also let me bring a blanket from home to keep with her. I got a call when the procedure started and when it ended. I do love our current vet but i do Wish we lived closer to roadrunner I'd make this office our permanent one. Read Less

The brambila family would definitely love to think this place from the bottom of our heart for taking care of our Duke the staff here is excellent I give them 100%! They always make us feel very important here and never leave anything out the whole staff and the doctors are a blessing thank you for all that you do I highly recommend this to anybody that reads this post! If you ever need any emergency service this is the place to come they will treat you like family no matter what!❤🙏👍👍👍 Read Less

I take all 6 of my pets here they are all so kind and caring. And Dr. DeRosa , she is amazing, so sweet so kind, and she is an amazing pet surgeon. All of my animals love her at first sight. I will never go to any one else or any other animal hospital. Me and my pet family give them 🐾🐾🐾🐾🐾10 paws on the rating scale. Read Less

Larry Britt has a well documented history of causing the death of animals. Well he has done it again last night. He incorrectly neutered a pig perforating the abdominal wall causing the intestines to fall out. It took him over 40 minutes to respond which ended in a horrific scene causing the pig to die a horrible death. This guy is on probation for a previous incident. He was formerly licensed in Alabama as well. This can all be verified on Florida's professional licence database or just a Google search. This guy needs to be shut down! Read Less

five stars, we are a low-income family and have had problems trying to get our dogs seen without all the money up front. This office understands the struggles of families and they do everything in their power to help you and your little family members. I have an elderly dog and a pup they are caring and attentive to your needs and your pets needs. Great staff and awesome Docs. I plan to stay for as long as I do own pets... I have gone to them for my elderly dog. Whom was throwing up blood and had loose stool. He gave my doggy the needed meds. And stated to see how this medication worked then if it didn't we would have to do some labs. My dog had eatten something that did not agree with her system. Within a few days she was back to normal. Healthy and Happy. I did not need the labs and the doc took that into consideration and understood we were a family struggling and did not do any un-need things. Unless it was properly needed. These people are not money hungry they are caring... Thank RR. You are the Best... Read Less

We had scheduled a grooming for our dog. My wife even went in and spoke with the groomer to discuss our specific needs we needed for our dog the week before and got everything lined up. So we go to Roadrunner for our appointment to be told that they scheduled a different dog in our spot so we would have to bring our dog back at a different time because the dog that got our spot was going to need to be sedated so they could groom them. So its easy to see that the 1 that needed to be sedated was going to cost more money so that is the one that they were going to do!! Way to GO ROADRUNNER you definitely lost a customer with 3 dogs. All because you want the $$$$ what a shame that your business and staff are so $$$$ hungry!! To bad your loss not mine!!! Read Less

We brought our cat Luke in after an unfortunate emergency visit to another "emergency" vet clinic. Luke had swallowed a length of thread that had tangled around his tongue and into his esophogus and intestines. He was vomiting and unable to eat or drink. After charging us 400$ the emergency vet cut away the thread from his tongue and told us Luke would require a 3800$ surgery to remove the rest. They never took an x-ray or otherwise examined Luke to make this diagnosis. When we said we could not afford that they gave us pain meds to keep him comfortable and basically sent us home to watch him die. The next day I called Roadrunner on a referral from a friend. The receptionist was attentive and kind. She was able to get me in during my lunch break and arrange for staff to keep Luke there and assess him while I was finishing my work day. Dr. Livermore was kind, caring, and empathetic. He listened to my financial concerns and tailored his exam around our payment restraints without compromising Luke's well being. He also assured me we could figure out the payments after we knew what we were dealing with. X-rays and a proper exam showed Luke had no blockage from the thread but his intestines were inflamed from the experience. We were sent home with a treatment plan (baby food, fluids, and syringe feeding) and the assurance Dr. Livermore would be available for questions. The next few days were filled with worry and a lot of TCL for Luke. I called once with a question and Dr. Livermore called me back almost immediately. He also called twice personally to be sure we were doing well. The best part was we avoided unnecessary surgery and Luke has recovered completely. Instead of a 3800$ surgery we paid 360$ and they are allowing us to pay that interest free over the next 6 months. I will be forever grateful to Dr. Livermore and the awesome staff. I will continue to bring Luke, his sister Leia, and their k-9 buddy Stanley. Read Less

These people play on your emotions. We take are pets here for shots for years.They said they gave my sick cat fluids and they never did. They kept him to take blood and when we picked him up they where very pushy trying to get us to leave as we had questions. When we got the blood test back they did not want to explain a thing. They told us he was fine and nothing was wrong with the cat.The day after we took the cat there he die. They never called to check up and when we told them he die they did not care. Don't take your sick animals to them.Read Less

Wow ! My wife and I were so impressed by how clean the facilities were. The staff was very pleasant and knowledgeable with what questions we had. We had adopted a dog at a recent Maricopa Count Home Show where the Maricopa County Animal and Care Control had their mobile unit. They gave us a free wellness exam for Benji our dog. The doctor was so very kind and gentle while doing the exam. We were very impressed ! Since they also care for exotic animals my wife asked about her hedgehog and was satisfied with what was mentioned. We will continue with them and not only will my wife bring in her hedgehog,we will also bring all 3 of our dogs. Thanks again for a great first impression with us. We will be telling our friends about connecting with the Roadrunner Animal Hospital. Read Less

They hard sold us on a major surgery for our cat who was ran over by a car by telling us he had an 85% chance of surviving! He went to their recommended 24hr hospital to recover for the night where they told us he was far more messed up than Roadrunner had said. He died 26 hours after surgery here. Because of their qouted 85% chance of surviving, we spent our entire savings for our wedding just on the down payment. We will also be paying monthly payments for the next 18 months. They stole our wedding and they put our cat through unnecessary pain! He should have been euthanized, his odds were nowhere close to 85%. How do these people sleep at night?? Read Less

We have gone there with all of our animals for about four years. Our Vet retired and was replaced by one who must of had a very expensive wife somewhere. This place is wonderful! Each and every staff member and every veterinarian! Very caring and very honest about choices and costs. Read Less

I have to say that this dr. for animals office is amazing! Not only are they open on weekends, they do payment arrangements for people who can't afford the sometime high cost of a vet bill. We just recently had a quite high vet bill we were able to pay it all off right then but the option was there for us had we needed to make payment arrangements. With no interest! How amazing is that!? They are so nice there was no wait to be seen the service is tremendously wonderful! This will now be the vet for all of my animals! Read Less

Extremely happy with everyone working there.  The techs are very good at working with sick pets and freaked out fur mommies.  Dr Livermore and Dr Evans have 4 customers for life.  Thank you guys so much for helping Jack O'Lantern.  Recommend, recommend, recommend. Read Less

I hate writing reviews like this for a place with such nice people, but I'm extremely frustrated with our experience here. We brought our 14 year old cat in because she was showing potential signs of kidney failure (I know these symptoms now, didn't at the time I came in). They got us in right away on a Friday, which was great. I was not impressed, however, with the exam. It felt like the doctor was not thorough, more focused on keeping our cat calm and comfortable. My cat didn't like her trying to look in her mouth (surprise!), so she mentioned that it could be dental. Unsure of what the problem could be, we gave the go ahead on labs and were sent on our way with nothing more for a cat that wasn't eating much and acting lethargic. I got a call with the results and they were normal. He then hard sold me on a dental exam and possible extractions that would total over $1,000. I wasn't buying it, since she began eating again shortly after the visit (switched to wet foods), and had no other signs of major dental disease. Fast forward two weeks, I have to take my cat in again because she's in extreme discomfort. I took her to Arrow Animal Hospital, where the doctor performed a thorough examination and (gasp) looked in her mouth and determined that it wasn't a dental issue (saved us $400 right there...). She did X-rays, which showed enlarged kidneys and a swelling pancreas. I can't help but doubt myself for not getting a second opinion sooner. Something no pet owner should ever have to worry about. I'm sorry, but missing enlarged kidneys and pancreas issues is pretty bad. That's life-threatening. It seemed like they were content with calling it a day and collecting a large amount on the dental exam. I'm sure that would've helped with her kidneys, right? Ugh. So, i took my cat elsewhere. Thanks to Arrow Animal Hospital (down the street) and their thorough testing (X-Ray, lab panel, and urinalysis -- I would think this is standard in a senior cat), we have a diagnosis. Pyelonephritis (kidney infection). Had Roadrunner sent her home with some simple antibiotics, it might have prevented this from progressing to the point that she was nearly at the end last Friday. Knowing what I know now, I'm never referring anyone to this place again. I just can't stomach the fact that my cat likely would have passed away had they put her under for an unnecessary dental surgery. Read Less

I had an excellent experience with Roadrunner Animal Hospital. I had come home from work to my dog feeling sick. My primary vet was closing and wouldn't be able to get me until later next week. Roadrunner Animal Hospital was able to get me in same day actually within ten minutes of my call. All of the doctors were very friendly and knowledge. They provide full exam on my little girl and anwer all questions I had. We even talked about issues I had brought up prior to my vet. The help set up a care plan and went over it in detail. The doctor point out some area of concern to watch for which my primary vet had never mention before. My experience was more than exceptional and glad they were open. Also able to get me in. I would recommend them to anyone needing a vet. I find them very reasonable for the service provide. It was very close in cost to my primary vet in which I have united pet care to help with keep expense down. Read Less

I don't even know where to begin with these guys. I've taken two different animals here over the last 5-6 years. One was a puppy I had recently adopted and came to find she had parvo. Roadrunner worked with my budget and provided everything I needed to save her life in my own home without having to leave her in the hospital for multiple days of treatments and lots of money. More recently, I took in my 10 year old cat who had been having health issues over the past year. I had taken her in to another vet months prior to this and wasn't given any answers after a urinalysis and blood tests were done. All they wanted was to push special food and meds for unrelated "problems". So her condition remained stable until about two weeks ago. I called Roadrunner and she was scheduled for an appt the following day. The staff and doctor were prompt, friendly, professional, sympathetic, etc. We ended up having to put our cat down that day... I couldn't be more thankful for how wonderful everyone at Roadrunner Animal Hospital was through that experience. To top it off, we received a handwritten card from the technician and vet that took care of our baby that day, apologizing for our loss. They'll be seeing our animals for life! Read Less

Dr. Evans was very polite and thorough with his examination of my cat. I was able to get a same day appointment time thanks to the courteous front office staff. The vet techs were very friendly and professional. The cost was very reasonable for consult, vaccination and medication. I recommend this veterinarian without reservation.Read Less

Dr.Livermore and his team are the most thorough and caring vets in the Phoenix area!  So grateful for their payment plan option- to help me offer the best care I can for my sweet old kitty!  I love my pets and have been through many vets in the valley. Roadrunner's quality of patient care is incomparable. Read Less

I brought my baby Squirt in there because she was having a emergencyand needed medical assistance , put her on the emergency table and the doctor just stood there and looked at her , ended up hafting to put her asleep because of how they disrespected squirt , squirt did not deserve to be treated this way and I will be coming after the owner of this facility legally. Read Less

We've been taking all our 4-legged fur babies to Roadrunner for years and LOVE, LOVE, LOVE everyone there. From our bunnies to our puppies and kitties, we've had nothing but 5-star, A+++ service. Their front office staff and vet techs are loving and compassionate and Drs. Livermore, DeRosa and Evans are top notch in their field. I would take my babies anywhere else!  - The Kosednar Family Read Less

Super caring staff, Dr. DeRosa is super informative and very helpful. The staff was extremely helpful and caring. We came on an emergency visit and were seen as soon as we walked in the door. The staff gave us all the information and assistance we needed to make our decision about our pet.  Cannot say enough good things about this place! Read Less

The first animal emergency hospital I went to when my dog was hit by a car told me to euthanize her because I didn't have the money to pay it all up front. I left and took her here. They never mentioned killing my dog who only has a leg injury. They were so kind and NOT AT ALL EXPENSIVE! They put me on a payment plan and were so helpful . I love them and I am forever grateful to them! Read Less

Kind, compassionate, decent, and considerate are just a few words that I would use to describe Dr. Jose Evans and all of the staff at Roadrunner Animal Hospital. I am a customer for life and if anyone ever asks me for a reference to a Vet I will refer them here. Not only did my pet receive excellent care; they took care of me too. Dr Evans, Thank you so much for easing Stalker's pain and fear before he left this earth. I will never forget your kindness and that of your staff. You are the best! Read Less

I hate writing reviews like this for a place with such nice people, but I'm extremely frustrated with our experience here. We brought our 14 year old cat in because she was showing potential signs of kidney failure (I know these symptoms now, didn't at the time I came in). They got us in right away on a Friday, which was great. I was not impressed, however, with the exam. It felt like the doctor was not thorough, more focused on keeping our cat calm and comfortable. My cat didn't like her trying to look in her mouth (surprise!), so she mentioned that it could be dental. Unsure of what the problem could be, we gave the go ahead on labs and were sent on our way with nothing more for a cat that wasn't eating much and acting lethargic. I got a call with the results and they were normal. He then hard sold me on a dental exam and possible extractions that would total over $1,000. I wasn't buying it, since she began eating again shortly after the visit (switched to wet foods), and had no other signs of major dental disease. Fast forward two weeks, I have to take my cat in again because she's in extreme discomfort. I took her to Arrow Animal Hospital, where the doctor performed a thorough examination and (gasp) looked in her mouth and determined that it wasn't a dental issue (saved us $400 right there...). She did X-rays, which showed enlarged kidneys and a swelling pancreas. I can't help but doubt myself for not getting a second opinion sooner. Something no pet owner should ever have to worry about. I'm sorry, but missing enlarged kidneys and pancreas issues is pretty bad. That's life-threatening. It seemed like they were content with calling it a day and collecting a large amount on the dental exam. I'm sure that would've helped with her kidneys, right? Ugh.EDIT - appending the update that I made to this review since it was removed on a technicality:Thanks to Arrow Animal Hospital (down the street) and their thorough testing (X-Ray, lab panel, and urinalysis -- I would think this is standard in a senior cat), we have a diagnosis. Pyelonephritis (kidney infection). Had Roadrunner sent her home with some simple antibiotics, it might have prevented this from progressing to the point that she was nearly at the end last Friday.Knowing what I know now, I'm never referring anyone to this place again. I just can't stomach the fact that my cat likely would have passed away had they put her under for an unnecessary dental surgery. Read Less

Our kitty was struck ill quickly and unexpectedly overnight and was completely unable to move his lower half. Roadrunner Animal Hospital is not our usual vet, but is the closest to our home so we went in as soon as they opened.We had no idea how bad our cat was, but the Dr. explained in great detail why he was unlikely to come back from the condition. We made the difficult decision to end his suffering and the staff and vet were extremely supportive and compassionate. They were quick with the tissues and hugs and we appreciate that they took the time to comfort us. The techs made us ceramic footprints to remember our pet, and washed and folded the towels we used to carry him in. Read Less

I have read some of the reviews listed and it is hard for me to believe what some people have written. I have been taking my pets (cats and dogs) to Roadrunner Animal Hospital for over 15 years. Dr. Livermore and his staff, from my very first visit, have always treated my pets (kids) and I with kindness and with the upmost professionalism.\n\nOver the years we have had pets pass from old age, or other ailments. Our last was a 19 year old female cat. Dr. Livermore was her Doctor for the last 15 years of her life. \n\nI no longer live close to Roadrunner Animal Hospital, but I still take my pets to see Dr. Livermore and his staff. Why go elsewhere when you already have the best.\n\nAs for being expensive…you get what you pay for. Good medical care is not cheap for humans or our 4 legged little ones. We have pet insurance on our younger pets, which was a god send when our male cat had a tumor and needed surgery. My pets deserve the best care I can provide. That is why I will continue taking my pets (2 cats & 3 dogs) to Roadrunner Animal Hospital. Thank you for listening. Read Less