Blue Cross Veterinary Clinic

Incredibly caring and dedicated staff... I've been going here for 15 years. The quality of care they've provided my pet family has been immeasurable. They've helped me with the joy of bringing new pets into my home, and they've been there as I've said goodbye. They will be my pet caregivers always. Read Less

I think the doctors are caring and competent. I have taken a few of my cats to Blue Cross. But the prices are too high. Every time I take in a sick cat, the average price is $300.00 to 500.00 dollars. I don't have that kind of money. The dental cleaning and tooth extraction rates are very high. I do like Blue Cross Vet Clinic, but I can't afford to go there. I have found other vets within a close proximity that are more affordable. Read Less

Scheduling is not super-convenient here.  Staff made judgmental remarks about our household which we put up with for a while. The final straw was when I was made to feel negligent for not agreeing to an expensive workup to rule out lymphoma in a cat that had had an intermittent GI problem for a number of years, and which did not appear to me to be progressing in any concerning way. This was several years ago and cat's GI symptoms resolved completely after I thought to change cat food brands.We now use a practice which in my opinion offers much better and more ethical veterinary care, in addition to being more convenient. Read Less

Dr. Peter, Dr. Ryan & Dr. James are by far the best vets that we have ever trusted our pups with! Our 16 year old lab has been seeing these doctors since she was little and we  just brought home a new yellow lab that now goes to see BCVC! From the friendly office staff to the amazing docs that I listed above, I do not have a negative thing to say about this place! Read Less

Dr. Stacey Ryan is a profoundly amazing Veterinarian. She love animals passionately. There are a number of staff members who fail miserably. Recently they "inappropriately checked" a box on a form with the result being that I did not receive any remains of my precious dog when I contracted for, and paid for, a private creamation. Read Less

By far the best clinic in Phoenix! Dr. Puccetti always takes her time with me and has been so thoughtful with answering all of my questions on several occasions. The entire staff at Blue Cross truly care about your animals and it shows. I highly recommend! Read Less

MY DOG WAS MISDIAGNOSED DUE TO CARELESSNESS RESULTING IN OVER $700 IN EMERGENCY VET BILLS. Do NOT bring your dog here. I brought in my pup who clearly had a UTI infection. After treating her with a round of antibiotics, they asked me to bring back in a urine sample and gave me no instructions on how. I asked for a sterile container and was not given one. When I returned the sample in a plastic container I had, a fly had managed to get itself inside the sample. They told me no big deal. Then they tell me she still has a UTI infection even though her symptoms were gone and prescribed me a different antibiotic, Baytril. This is where it gets morbid. My dog ended up having a severe allergic reaction to the medication, resulting in a visit to the emergency room at 2am because of her aggressively scratching her ear/neck to the point of blood. They had to cone her, sedate her, give her steroids and Benedryl shots, and she still wasn't fine. I ended up taking her into another vet (Sunday) to where they assisted with giving her sedatives, anti itch, anti inflammatory, and steroids to go home with. We are now in Day 3 with my dog trying to rip her own ear off. I call into Blue Cross and ask them when this should pass since all the other vets told me this was NOT normal and this was VERY severe and I was afraid for her life. Blue Cross tells me it's no big deal and if she isn't OK by Day 5 then to worry. Day 6 - have not received a single follow up from Blue Cross. Re-test her urine with the new vet and   BEHOLD SHE DOESN'T EVEN HAVE A UTI and I can only assume the false reading was because of  testing a non sterile sample. $700 in vet bills later, my sanity is gone, missed work, my poor pup has experienced enough tragedy for a lifetime, my house is covered in violent diarrhea stains, and I am more bitter than vinegar. All of this could have been prevented by SANITARY PRACTICES.My last bit: It is now Day 7 and I haven't received a single follow up call from Blue Cross. I've received four in total from the vet who took over. I think it's pretty clear who cares for my dog's health. Read Less

I would still be taking my cat here for sure if I didn't move back to the East Coast. Great vets, understanding, knowledgeable. I had some terrible vet experiences in the valley before I found these guys. If I ever move back to PHX I'll know just where to go. Read Less

I WOULD RATE THIS CLINIC 5 STARS BECAUSE DR MURRAH IS EXCELLENT AND SO IS PATTY BUT DR BENNET IS A DIFFERENT STORY. I HAVE TAKEN MY DOGS SEVERAL TIMES HERE AND ONCE SEEN DR. BENNET WAS VERY SARCASTIC AND SHE WAS RUDE. I HAVE TO RE THINK OF VISITING THIS VETERINARY CLINIC JUST BECAUSE OF THE FACT THAT DR. BENNET WAS UNPROFESSIONAL. I DON'T APPRECIATE SARCASM WHEN IT COMES TO BUSINESS! Read Less

Our Cocker Spaniel Sparky, has been a client of Blue Cross Veterinary Clinic since 2002. Sparky has always had a lot of health issues, starting with the state we found him in ( abused, abandoned, infected & starving) to his current old age, he has had allergies that require constant meds and an injection and grooming every 3 weeks. He has a hip that is out of his socket, liver tumors and gall bladder issues were discovered last year when we contemplated hip surgery. Dr Ryan put him on a regimen of supllements and meds for the liver and gall bladder that has allowed us another year with him, and he has a good quality of life. The gal that grooms him there, Peggy has groomed him since 2002 and he loves her as much as us. The entire staff there has been absolutely the best for our family, they have seen us through Sparky's life, comforted us through the loss of our Labrador and 2 cats. They have referred us to the best specialists in town when needed and always followed through with those doctors. There aren't enough good words to describe how we feel about them and Sparky is not scared to go there, because they are family to him. We will forever be grateful for the way they have taken care of him (and us). Lori Read Less

My little 8 month old chihuahua was mauled by a dog in the park & we rushed the little one to Blue Cross. He had a punctured lung, one broken rib and eventually had to have surgery with twenty stitches. I was very unhappy with the follow up concerning the severity of his condition. There was a no care attitude on their part & had to take the little one to another vet because the medication this vet prescribed caused extreme shaking of his whole body. And eventually he had to be taken to an emergency clinic with cardiac arrest and passed away. I WILL NEVER TAKE ANY OF MY ANIMALS TO THIS CLINIC, USE CAUTION IF YOU UTILIZE THIS CLINIC. Read Less