Dr. Samantha Thurman is the cornerstone of this place. I first met her over ten years ago at another practice, with another pet and unbelievably, when I brought my ailing chow chow in, she remembered ... Read More
Dr. Samantha Thurman is the cornerstone of this place. I first met her over ten years ago at another practice, with another pet and unbelievably, when I brought my ailing chow chow in, she remembered me. That might not sound impressive, but honestly, I didn't remember her and if you compare the ratio of vets that I have dealt with to the number of clients she has over the years and you start to figure out at that her attention to detail is amazing. The office is housed in a converted home, which honestly is one of the only downsides to visiting this practice because it results in an odd parking situation. But really that is quite minor. The office doesn't have that "I'm in a vet's office" smell (hugs thumbs up) and is always clean. The staff is very nice and you actually believe they care about your pet. They have this really cool service where they take a picture of your four-footed baby and provide you with an ID card for each one that contains all the critical information you might need (age, vaccination history, weight, etc). The card is unbelievably helpful if you ever have to fill out one of those tomes at another office, because all the information is right there in your wallet. The service is free and they will provide you with your ID card on your first vaccination visit. If they don't, ask and they will do one up for you. The things that make this practice stand out to me (in no particular order): *Dr. Thurman herself. She is amazingly attentive each and every time I am there. She always asks about my other pets after she has completed her work up on the patient of the day. She NEVER makes me feel rushed or hesitates to respond to any of my neurotic pet-mom questions. She has an amazing circle of colleagues and has been able to put me in contact with leading specialists for my one little girl. *There is always a vet-tech present during the exam. This may not sound like a lot, but I am always nervous about holding someone still or how they will behave during an exam and with the tech providing this support instead of myself, my pet is not picking up on my bad mojo. *I don't feel overly pressured in to services. Don't get me wrong, she is incredibly thorough, but she doesn't make me feel like a loser when I opt-out of electives. She is also very good about providing all the information, in terms that I understand, so I can make an informed decision. *Individualized treatment and care for special needs. I have one pet with some rather obvious social anxiety issues and Dr. Thurman offered up several options to help minimize the stress of his visits. I've grown used to his quirks, but who does this?!! Overall - I am a huge fan of Dr. Thurman and Desert Sage. Prices are in line with what you would expect to pay for similar services and they have recently added one other veterinarian to the practice, but I haven't seen him, so I cannot comment on that. If I had any critique, it would be that it has more limited hours than I would prefer. This may change with the addition of the new Dr., but honestly the individualized care you receive is more in line with a boutique Clinique, so I can't complain and realistically, I have never had an issue with getting an appointment in a timely manner. If you are in the central valley and in need of a great practice, give Desert Sage a try. I'm quite sure you and your furry / feathered / scaled one will be very pleased. : ) Read Less