Metro Pet Spay And Neuter

I could not be happier with the medical service Dr. Michael Keller AND his staff provided for my little dog. She had spay surgery 1 week ago today and is doing wonderfully. They were kind, professional, timely, courteous, caring. I was so impressed. This is where you want to take your loved animal for the best outcome and customer service was outstanding. ..even when I called back with more questions. Thank you ALL Read Less

I have been going to this clinic for years and every time I have brought my cats or dog the clinic was very professional. Every time the vet tech and vet would do a one on one in a quiet patient room. The vet and vet tech would give my cats and dog their shots with me present. The vet and vet tech would talk to me about my animal's health, teeth, about what to expect after they got their shots, I could see were the would give my pet's their injection so as to avoid touch that sensitive area. The vet techs this time were taking every animal to the back without their pet parents. As the dogs and cat were taken to a back room all pet parents had to wait in the waiting room. The way the vet techs and vets were operating the clinic is concerning. The vet techs were treating the dogs and cats like they were on a conveyer belt. The vet techs would take each cat and dog from the waitingroom to the back to get their shots and bring them out handing then off to their owner with little info about what to expect after vaccines or were was the injections site. Literally garbage in, garbage out mentality with these vet techs. They were cutting corners and it showed. That is absolutely unacceptable for me because my animals are my children. I am protective of them because they are my responsibility. I need to be their for me animals to see what you are doing, to be able to ask questions, to help keep my animals calm. It really made me angry when I told the vet tech my dog gets anxious when separated from my sibling, her response "oh then we will put a muzzle on him". Heartless sums up how the people running this clinic are. I will never go back. I will never let them put their hands on my animals again. Anyone who loves their pets should be wary on were you take your pets to get treatment and regular vaccinations. Read Less

I am a new pet owner and the entire staff here made this process AMAZING!!! From the moment I called , walked in the door, and follow up for our beautiful Lab, the staff was knowledgeable , kind, and ver polite....thank you so much! Read Less

Their prices are great and I was able to give my loved ones the care they needed. I left there, feeling like, their vets truly do/did care. I believe the after surgery instructions could have been better. I had 2 dogs with surgery and no written instructions. The most important part- was that- the care they received- was extraordinary! Read Less

I was nervous for my dog to be neutered. However, the staff was amazing and ensured me I was in good hands! Super loving and caring to him from the get go. I spoke to Dr. Michael Keller, both before and after the surgery. He was great! You can tell he genuinely cares about every animal in his care and not like many vets just in it to charge a premium because they can. I will be back here and will also recommend this location to friends and family. Read Less

I'm writing this crying, holding a distraught puppy, and searching for a lawyer if that's an adequate opening to how horrible this place is. I was referred by a friend and went in without doing my own research. I called and spoke to a wonderful woman named Kim who was so sweet and nice, I was sold into thinking this place was wonderful. I should state I have a 1.5 year old dachshund/pit bull, who is 22 lbs and has severe anxiety. I informed Kim that he's not a biter but he is a big barker and pees when nervous. She said that they would give him something to sedate him, and they had a muzzle for him. So we roll up Friday, and it's a different receptionist(not Kim). My husband goes in while I sit in the car and he comes out to tell me the girl behind the desk is rude. He begins putting the muzzle on him, and I tell him to stop I have to get his sedative first. I go in, and this girl looks at me rolls her eyes, she's on the phone and put her finger up, telling me to wait. She hangs up and says what? I say I was told my dog could get a sedative because of how anxious he is. She looks at me and with a nasty tone says no! We don't offer any sedatives. I ask then why did Kim say there was. She replies with well we give them a sedative when they get in the back. I just stare at her, and say you might want to get with your other receptionist to get your stories straight. We bring my dog in and he's a wreck, everything I was trying to avoid. He's trying to get the muzzle off, he's dying, and everyone is staring at him, and the receptionist is again giving us dirty looks and rolling her eyes. I am panicking now and my husband is trying to remain calm. We go to weight him 22lbs. We get back into a small room where he is now panicking, crawling all over him, trying to get back into his arms. The vet tech is looking at him like he's aggressive? My husband says he is a rescue and is just scared but won't bite. She just tells us we need to socialize him more. At this point my poor dog just starts shedding and all his fur is falling out. I'm in tears and she takes him into the back. I asked if I could go back there to keep him call for everyone and so he wouldn't be scared getting his shots. I get a flat no. So we leave and I am a mess the rest of the day and just waiting to get called. 2:30 rolls around and it's Kim calling to tell me, what a wonderful dog he was, and I asked her repeatedly was his aggressive? Was he okay? She repeatedly tells me he was an angel, there were no problems, that he was in his kennel and wagging his tail with no muzzle on. I am crying, I am so relieved to hear this and I race down there to get my baby. I get there and she repeats how wonderful he was. She takes us to the back where he was, and there was blood on the floor. Like everywhere. Then I see him, she walks to his kennel and he is curled up in the back of the kennel, and doesn't make a sound, he looks terrified. He sees me and does a double take and she lets him out and I'm crying as he rushes out to see us, and begins peeing all over himself. He still hasn't made a sound. My husband is holding him in his arms and I see him eye, it looks a little red. I say the words: what's wrong with his eye? A really nice guy named nick tells me oh it's the lubricate we have to put in his eyes makes it watery. We take him home, and we realize there's something really really wrong. Our happy puppy is terrified, skittish, and hiding. My husband has to constantly hold him to calm him, and he is crying, just making these loud scared sounds. At this point, he's jumped off the bed multiple times so I know his stitches aren't hurting. He begins twisting his head a lot, that's when we see it. Blood pooling in his eye. My husband grabs him and checks his eyes and the dog goes into full panic and pees all over himself and is crying. We snap as many pictures as possible and send them to a friend who is a vet, and we get told that's a fucking hematoma. Google it, talk to a friend and they all come to the same story of that could only happen with some sort of trauma. The clinic is closed and I spend the entire night holding my dog, crying at the thought that someone hurt him. I call the clinic and his vet calls me. He starts off telling me he could reassure me that no one on his team hurt my dog and they would have been fired and turned into the police. He then tells me I understand your dog was anxious that morning, I say yes and are you aware why? & he follows it with yea I heard a bit from Kim, but I have a surgery to get to so I don't have a lot of time to get into it, but and Begins to tell me a very different story of how aggressive he was, how his blood pressure was through the roof, began vomiting, peeing, and pooping,  all over self, and how he was "aggressive and fractious" and at some point had to be restraint. he said his hematoma was Read Less

We LOVE this clinic! We have taken all of our cats (we currently have 4) to this vet for check ups, shots and when they are sick or need care. The doctor is amazing, very thorough and honest. The girls who work here are so caring and really go out of their way to make sure you and your pets feel comfortable. There are not enough good things to say. Thank you to the doctor and all the vet techs for providing amazing care at an affordable price! I recommend every I know who had pets here. Read Less

AMAZING STAFF that cares and is kind to and patient with our 4-legged babies! Top Doctors, past and present!!! You can't find a better value for your money!!! I've been going here for +15 years and recommended endless satisfied Clients/Patients. No EXCUSE for LOW INCOME to AVOID BASIC PET CARE as the prices are VERY REASONABLE!!! Along with vital Immunizations and Sterilizing they also offer Heartworm Testing, Teeth Cleaning, Anal Gland Expressing, Nail Trimming, Basic Blood Panels and Heartworm Testing, all at the lowest prices I have seen... Read Less

I took my kitten here who was 7 almost 8 months last year and just now found the Facebook page to write a review. First I was told over the phone if we got to the clinic when it first opened we wouldn't wait long- wrong we waited 2 hours to be seen. Once we finally got seen they kept telling me I was going to have to pay extra because they felt babies in my cats stomach- I told them many times it wasn't possible since I've had her since she was 8 weeks old and has never been outside or in contact with a male cat. When I finally was able to pick her up they kept trying to pressure me into buying a cone at that very moment. My cat has been to her vet many times after getting spayed, I regret taking her to a clinic especially after the customer service issues I had. Read Less

The cost was reasonable, the staff efficient, the tech friendly and knowledgable, and Sarah the vet was awesome! She was personable and reassured me about the procedure. I will take all my pets to her now. Read Less

Went there for dog vaccinations. Great prices! Lady wasn't very helpful at desk, she might have been new. And the vet tech spoke so quietly. But the actual vet, wish I remember his name was great. Very helpful in answering questions and a genuinely nice guy. Ill be back! Read Less

The vet here and the staff saved Oliver's life!! He had oral surgery and they went above and beyond after discovery of advanced complications and they literally extended my doggies life by years!! ...thank you all so much for your kindness....Read Less

I had such anxiety over taking my dog to get spayed...I cried when dropping my Maltipoo off. The staff and vet were super nice in talking me through the procedure and loving on my scared dog. The next day she was back to her normal playful self. I'm very thankful that this clinic isn't just affordable but that they are also amazing at what they do. Read Less

My husband had to do the waiting for the spay dropoff and return for boosters, but I can say that i was so happy with results. Two years ago we thought the deal at PetSmart that included spay would be good. We spent hundreds of dollars extra at the emergency vet when her incision reopened. So much suffering. That cat is still afraid of anything that sniffs of going to the vet. This year our new kitten recovered so quickly, like nothing happened! She didn't mind going back for her boosters. Read Less

This is NOT some false or friend review. I take my working dogs to a full service Vet for big issues but all they needed was rabies vaxes. The price was perfect at this clinic. The Vet was very thorough for the check up and noticed a few slight ear infections I did not notice. The front and back staff are VERY nice and professional. When I see the word clinic, I don't expect as great as service as I got here. I will come back here for minor Vet issues again. The Vet is a well trained Dr of Vet medicine. We were surprised at the nice office, clean rooms, etc. Worth your visit. Read Less

Look at all of the reviews. Dont let the BS reviews full you. These people are crooks. We called ahead, were very transparent about everything with our dog and they doubled the price they quoted over the phone. This is only one example but they tried to charge us $85 for a catheter that was not mentioned at all when I called. I quickly called another clinic and they immediately brought up the potential of catheter and only charge $30. They said it was at the Dr's discretion and that their phone quotes are only estimates. Well... If I give you all of the information over the phone that you need and there absolutely no issues that I did not already bring up, how can you not come up with an accurate price. They are scammers looking to suck you in and then run the bill up when you get there hoping that you won't walk out because we all know what a pain it is to get your dog in. RUN AWAY!!!!! Read Less

I had a great experience with my 13 year old Scooter and his Dental. The prices were better than anywhere in the valley that I have checked. Dr. Sara was awesome and the follow up was great. I highly recommend this office. Read Less

I chose this clinic based on the great reviews that I saw here. I actually live closer to the Spay Neuter Clinic in Gilbert but since this one had many more favorable reviews I decided to choose this one. I took my 5 year old very healthy dog in on Monday to get her spayed and on first impression I had no concerns: the facility was clean and the staff seemed friendly. She was in and out that day and she seemed to be recovering fine but a few days later she took a turn for the worse and has now been unwilling to move, unwilling to eat or drink, and her abdomen is really swollen. I called the clinic to ask them what I should do and if I should be concerned and the lady who answered the phone told me in a very rude and condescending tone "well, I would be concerned if it was my dog." like I was stupid for asking such a question. I asked if I could bring her in so the vet could take a look at her and she told me that "there's nothing they can do for her." and told me to see a full veterinary facility instead. I'm beyond frustrated and concerned for my dog. When I made an appointment at my local vet the receptionist told me that she had just received a phone call from someone else who had their dog neutered the same day at the same clinic and was also having complications. Long story short - STAY AWAY! If my dog doesn't recover I'm going to be furious.Read Less

My cat came in to get fixed he was never the same again. He used to be sweet and loving ever since the procedure he is VICIOUS he attacks horribly and had never been like this before. Something is horribly wrong and now noone returns my calls I'll have to take him to another clinic to find out what happened to him. Personality had changed so badly we aren't sure we can keep him anymore he's horribly viscious and out for blood. Read Less

My husband dropped off our cat, Yoda, this morning to get neutered and expected him to be a hand full and then some as he has never experienced an actual cat carrier before and isn't one to love on people right away. He really hates to have his teeth looked at or to be prodded too much unless the moment is perfect...so almost never. He walked out of the carrier and immediately warmed up and loved on the staff and was completely content for the exam. And like a good little boy because he was comfortable sat down on the ground at my husband's feet and turned to the tech as if he was patiently awaiting results. Too cute and totally blows my mind. The atmosphere has to have been awesome for that reaction. Thank you to the staff for welcoming him and treating him like family. He may not be happy when he realizes what he is in for but who wouldn't be. Lol Read Less

Great experience! You guys are awesome! My little Jasmine was up & about the next day! Her incision is barely noticeable. I will highly recommend your services to all my friends & family and more! Thx again!! Read Less

I've taken all three of my animals there and they are so kind and gentle. My cats just got spayed today and they are doing wonderful. The vet on site is one of the best I've ever met!!! Thanks gals for all your hard work to keep my babies happy and healthy. Read Less

I read the reviews and was hesitant on taking my babies to this clinic. I was only going for annual shots for adult dogs who have had their shots before. There was a slight wait, but the staff was friendly and helpful. The Vet was knowledgable and gave great advice. The shots went well, they trimmed all my dog's nails and advised me that one of my dogs had an ear infection. The Vet treated him and provided medication and requested I follow up with her in 10 days at no additional cost. And they cleaned my dog's teeth. I was told it was $26 per dog and that the nail trim was free as long as the dog was well behaved. And the ear treatment and medication was $25. I got to the front and they did try to charge me for the nail trims and medication and I disputed it and they agreed to reduce my bill. I would definately go back for this simple service again. Read Less

I thought I had this well planned, holiday on Monday take care of my baby. I scheduled a spay on Friday picked her up after her spay. Complications she was vomiting and not doing well took her to Urgent Care they changed her medication for pain cause she could not tolerate. They sent me home to care for her. My baby started bleeding when trying to have a stool. Took her to the clinic the Vet examined her sent me home referred me to another Vet. Took her later in the day they took x-rays and said she needed to go to a hospital. Took her with my x-rays and I was told she may not make it thru surgery cause she was anemic has a fever and has lost lots of blood. A $112 spay cost my puppy and nearly $800 in urgent care and Vet fees. I had no other option but to put my baby to sleep. The thing is this clinic only does spay neuters dental and shots. They cant followup with complications. This is not a good thing. If the Vet cannot follow up with complications from surgery they should not be allowed to do spays. I will never ever take any pet to a spay/neuter clinic. The thing is...no one can tell me what went wrong. Healthy puppy, playful and had no signs that anything was wrong for her. You must be careful in selecting the place to spay your babies. I am sad and heartbroken Read Less

I have taken at least 7 of my pets to the Spay & Neuter clinic that is serviced by Dr. Levin and one of my most recent visits was with my 10 month old Dachshund, Bella who went in to be spayed. After we arrived home we noticed a bump on her nose and we were'nt sure if it was a reaction to the surgery or maybe she was bitten by something. I called the clinic back and Dr. Levin had already left for the day but one of her staff callled her, explained the situation to her and within minutes she personally called me to find out what was going on then she asked if I had a regular Pharmacy I used and she asked for the number and she personally called them, called me back with what I needed to do. Then she even went as far as to call me back a couple hours later to see how my pet was doing. I have the utmost respect for this clinic and every staff member there are the most caring and wonderful people I have met in this field. Many Thanks,Kellie Rosandic Read Less

This place might be cheap, but the service is horrible. The workers are rude. The workers do not know what they are doing. They lie. They do not explain things. For ONE example, my dog needed some more shots after her surgery, they failed to tell me. Do NOT go here if you care about customer service. Go somewhere else. I've been to many vets for many different pets and I have never had a bad experience, until I went to Spay Neuter Clinic. Just remember that you get what you pay for. Who knows what they are doing to the pets behind that door. They workers are either very rude or they are 14 years old. Do NOT trust them with your pet. Read Less