Dog Owners Beware! If I could give this place zero stars I would. Absolutely no one should bring any pet to this place, it is beyond baffling how they are still in business. This is part rant, all sto... Read More
Dog Owners Beware! If I could give this place zero stars I would. Absolutely no one should bring any pet to this place, it is beyond baffling how they are still in business. This is part rant, all story, so bare with me.
I originally had brought in my 4 month old puppy because he was lethargic and simply not eating. Not only was the service staff horrible (This one lady, older probably mid 30s-40s is the real kicker here) the Mushmouth Vet doesn't really seem to care for the dogs, they just treat them like cattle coming through. Anyway, I brought in my dog, dealt with the awful service, dropped around 100 bucks for a check up and flu medicine. Figures right? They told me to come back in two days if he doesn't get better, and they'll check him out for free. Well, he didn't. We went back with my dog in critical condition, and once again I was handled very poorly and the first thing they tried getting out of me was more money. So, after having to fight that I got my second check up for free, I waited a good hour before the doctor showed up. He did a simple diagnosis and took off for about 30 minutes again. Then comes in this lady (same one I told you about earlier) saying she didn't know they had patients waiting. Apparently, they were doing a video shoot for the place and she asked if I could leave and come back at 4 (I have work at two, it's already 12:30). I'm dumbfounded! I couldn't believe it, I had to explain to her I was already waiting for the Vet. The man finally decides to come back after I fight to not get kicked out. Now, here's where the fun really happens. The check up was free and they'd tell me they'd let me know if they would charge for whatever. The Vet runs a Parvo test on him, neglects to tell me the test alone is 40 dollars! After this same guy made a false diagnosis 2 days prior on this same dog! Confirms my original suspicions since Sunday that it is indeed Parvo and the staff tried strong arming me into paying after I told them I didn't have my wallet on me, after I already paid for flu medicine that wasn't going to do jack! Horrible service, just as horrible staff. Please, if you care about your pets at all, go anywhere but here. Thank you for reading.Read Less