Stonecrest Animal Hospital

I'm not a client here. I reached out to this facility in hopes of finding this stray dogs owner. Hannah was more than willing to help. She called and called and kept at it. She went above and beyond her normal duties as her regular clients were coming in. Eventually, her tenacity paid off. We were able to locate the owner and reunite her with her dog. I ws so relieved. Thank you Hanna and the staff. Such a huge relief! Read Less

Our journey started Jan 7th with a visit to Stonecrest Animal Hospital and ended April 26th with our sweet baby girl  coming home in a box. Jan 7th we did take our sweet rescue Alaskan malamute dog to be seen by one of the vets at Stonecrest and April 25th was a disastrous day when we lost her forever.  She was crying all night and we were not sure why.The front desk personal was absolutely amazing, friendly and helpful but the vet told us that our type of dog is wimpy and "drama" and she looks ok to her. After few more days we went back because our dog was continually crying and the vet gave us some anti-inflammatory medication for her. After that our baby start loosing  her appetite,  stop crying for few weeks but at the beginning of April she lost her strength of walking. Went back to the vet, got x-rays done and we were told that looks like she injured her L3 and L4. The medication we received where not only expensive but they made our baby have seizures and they insisted to test her for Valley fever, that only cost us $400, when everyone know that Valley fever locates first in the lungs.  A week after that our baby past away. We will never get closer, we will never have peace not knowing what happened. They did not even follow up with a phone call to see if we are ok. The day she actually past they called to let us know that the Valley fever test was negative, NOT EVEN A CONDOLANCES CALL AFTER THAT. The second opinion we got, unfortunately to late was that she should have had a neurological consult and meningitis was on the top of there list.  The vets at Stonecrest, I am sure there are some good once out there, should  recognize when they have no clue in a pet care and guide the owner in the best direction so that owners like us don't have to loose there babies, we would have appreciate if the first vet in January would have sent us to a neurologist.I would think twice before I would take my baby to this place.Hurt doggie parentCarmen Read Less

We brought our dog here that was currently pregnant and Dr Blazer did an amazing job with her and her exam, then brought the puppies back to have her dock the tails, which again, did an amazing job!  The only issue I have with this clinic is they are super expensive, they charge for every little thing.  I was going to bring the litter in to have their first shots done (all together in one visit), but they are charging me the $59 office visit X 10! Really? $590 just for that? plus the charging of shots and they charge an office visit of $59 + $600 to spay? There comes a time where waiving the office visit should be validated. Read Less

We had been using a national chain group to care for our 'daughter' the last five years and started reminiscing about how we missed seeing the same personable staff each visit as we did in a rural area prior to living in Phoenix.  It got tiring hearing them refer to her as him and apparently not even looking at the appointment details before seeing the patient.  During our morning walks we spotted Stonecrest so stopped in to visit.  Glad we did as we are impressed with the entire staff.  Small business is the only way to go. Read Less

We took are sweet little dog Sugar to the Vet because things had not been going normal with her. They were very gentle with her, and up front about the cost for each thing they would be doing. Unfortunately things were not going to workout for Sugar. They gave us all the time we needed with her (even though it was near closing). We really appreciate how we and Sugar were treated. Thank You Dr. Warley and Staff. Read Less

Hi!  This place rocks!  My dogs are cared for, the Vets and staff are amazing!  Casey loves it there, as everyone is always happy to see her, and since the world revolves around her, its a winner every time. lol I've had to put one of my fur babies down here and felt love and caring all the way through the horrible experience. I've read the reviews below and whilst they might charge a little more, my piece of mind and the care of my animals cancels out a few extra dollars hands down.  I've had to rush my dogs in before for various things and no matter which Vet is there, they get me in.  Thank you, Stonecrest for doing what you do!  My Casey is now healthy and hairy and Cocoa, well, she is Cocoa. :) Read Less

I have always been a big fan of the professionalism and nurturing staff. When I had serious problems with my dog, Kita, following up to her passing, Stonecrest was amazing with how they handled her. They allowed me to bring her in whenever I needed and gave me the name of fantastic euthanasia specialists. You genuinely feel that they know what you're going through and care about you, and your pet's, well-being. Read Less

I brought my dog in for a troubleome cough. The vet I had chose the least expensive route and treated my dog with medication. A week later I got a follow call from her. I was just so surprised. I was in shock about the great follow up. My dog was doing great up until a day before I put him to sleep. It was just a fast decision to get him out of his misery. I could tell that the Vet had empathy for me which to me, is rare as they see all kinds of things. When I arrived I was rushed in a room for privacy and could spend time with my pet. I was given reassuring words which helped me come to terms with my fast decision. The thing that truly touched me is that I received my dogs ashes in a beautiful wooden box with his name engraved on it and a week later a sympathy card. Every single staff member signed it and it was very touching. I would choose this hospital. The Vet I had was wonderful and I trust her judgement. Read Less

We've been taking one of our lab babies to Dr. Blazer for acupuncture treatments to ease his pain caused by hip dysplasia.  Not only has the treatment done wonders for him, the care and concern Dr. Blazer and her team show us with every visit is top notch. Read Less

Used this vet for years for my dog, went there with my very sick cat. They said he had no temp, blood work fine and wasn't dehydrated. Took him to a different vet next day, had a temp, was very dehydrated, had pancreatitis that they saw from stone crests blood work and he had a fatty liver. I had to put my cat to sleep today.  Never going back there again! Read Less

Nice vet, was able to see for free as was a shelter dog, didnt push any long term expenses but did notify of paw plans which are a good deal.  Werent overly busy and had plenty of time to talk and explain Read Less

This is absolutely the worst place I've ever been. If I can give zero stars I would. I brought my dog in here because he was throwing up his food/had black stool and all my research of symptoms online suggested a blockage or ulcer. So I go in and explain what's been happening and that I want xrays. Vet says those would be unnecessary and says she'd rather do blood work. The results come back a week later and he's negative for everything(they did a FULL blood panel). Vet tells me "that makes sense because he didn't have symptoms for most of that stuff." I'm already upset at this point, why did I just spend $500 to test for things you didn't see symptoms for when I TOLD you the symptoms. I bring him back in three weeks later after he threw up a GOLF BALL SIZED ROCK. I tell them I just want xrays this time and some fluids to rehydrate him, he hasn't been drinking for a day or two. Vet again says xrays would be dumb, he already threw up the obstruction. I can just feel around his abdomen for more, lets get him on IV fluids and re-test his blood to make sure he's recovering. Again convinced by the "experts" I don't need xrays I say ok. Come to get him later that day and he throws up all over the front office, 3 times. They tell me "He did that earlier but we thought it was watery diarrhea." (even though I told them he'd been throwing up food as soon as he drank his water). Needless to say I'm freakin out at this point. "What makes a dog not hold food or water down?!?!" They reply with "Well if there is a blockage it wouldn't be able to pass so it comes back up the front, maybe we should take an xray, we can get him in first thing tomorrow morning." No lets do it now while he is alert and everybody is here. 5 minutes later xrays are done and we see another giant rock and they tell me it's life threatening because he's so weak he might not make it through a surgery. Oh, and we don't do operations here so you have to take him somewhere else. Sorry about this, we wont charge you for the blood work today(no kidding). So they clearly knew they messed up if they were offering to not charge for some services. Had they given me the xray I wanted when I first went in then it wouldn't have been a life threatening situation, just a routine surgery. They recommend two emergency clinics, one right across the street. Then proceed to tell me that they don't like referring people to that one because they don't like the front office(then why are you doing it?!!?). I ended up calling around on my own for the emergency surgery and EVERY SINGLE office says the first thing that should have been done for a dog throwing up his food and having black stool is an xray. Two of them even said I should go back and get my money back because it's definitely malpractice and they can lose their license over it. So I'll be pursuing that today. Read Less

These jerks just tried to kill me. I had my dad bring me in here because I swallowed a few rocks and for some reason they just stuck me with needles and sent us home. It took me a few weeks but I threw up one rock on my own and had pops bring me back to get the other one out but they just stuck me with more needles. Dad came to pick me up and my stomach hurt so bad from the rock that I threw up everywhere(how embarrassing). Then they finally took pictures of my belly. After that dad had to take me to a new place and they got the rock out just fine. What a nightmare this place has been. Read Less

I'm writing in support of animals everywhere. IF an institution is not equipped to do surgery, and an animal is exhibiting symptoms that require surgery, and money is the bottom line rather than the patient, it makes sense that they would push blood screens/panels rather than the necessary X-ray showing the animal requires the surgery they are unable to provide. Joey Dodd brought his beloved pet in, giving every symptom that would indicate an X-ray was necessary, and ultimate referral to a place that could handle the necessary surgery. INSTEAD he AND HIS DOG were placed in a horrific situation where the poor baby wasn't properly diagnosed in a timely manner, only to ultimately learn the dog couldn't have the necessary surgery due to his weakened state. BUYER BEWARE!!!!! In the end, a reputable vet was able to do the surgery and the dog is okay now. Thank goodness he was proactive and found a vet capable.Read Less

Unable to provide even the most simple of care that put a life at risk. Immediately after getting a second opinion on the matter was taken care of within hours, something that wasnt able to be addressed after a month of "deep" analysis and blood work. Read Less

My family and I have taken our pets here for over 15 years. We love the service and staff members. Our pets love coming in and saying hello. It is always fun to see them wagging their rails when they greet the staff. We know that the staff take good care of our babies and are well knowledged. Read Less

My vet was out of town and I was referred by his practice to Stonecrest. I got in right away and the doctor was very nice and informative, she knew her stuff! The staff was also great, I have no issues!Read Less

The staff at stonecrest and dr Conway were genuinely concerned about the care of my bull terrier. She was very ill due to swallowing foreign material. It's been my experience that some vets just want to make the most money they can out of people's pets and do not provide the best treatment options but this was NOT the case with stonecrest. Everyone was very helpful on all levels and my dog is doing EXCELLENT only a day later. They went above and beyond and called to follow up on how my dog was doing. Thank you stonecrest!! Read Less

I brought my older mastiff to dr. Blazer a year and a half ago for acupuncture to try and save his life. Unfortunately he was to far gone and it didn't work, but I was so impressed with the staff and the dr.that I decided from now on I would only take my pet kids to her. I recommend to anyone that they go to stonecrest for all pet needs. They are very caring and take all the time you need to go over everything with you. Read Less

It is so true that you are only as good as your last interaction with a client.  We have taken our dogs to Stonecrest for over 20 years and always been happy and satisfied.  We had previously had to say goodbye to our family dog and had a wonderful experience with Dr. and staff who explained everything and put our minds at ease. Three weeks ago we had to say goodbye to our Pug, Mikey.  It was an absolute nightmare!!!   I won't go into all the detail other than to say I called the office two days later and let them know that this particular DMV should NEVER put another animal down. I was told that someone would be calling me but I never received a call. I am so disappointed and upset that my Mikey suffered the way he did at the end. 20 years of great service completely lost with one bad Dr. Read Less

We have been taking our dogs to Stonecrest since we rescued them. The staff is extremely friendly and gentle with your pets. The Docs are great. They explain everything and ask more than what is needed for the visit. Very thorough and in-depth when it comes to your pets health. Read Less

I've brought multiple pets to Stonecrest over the last 17 years and I can honestly say I have never been disappointed in the care that my animals have received.  The doctor's are thorough and truly seem to care about my dogs and their well-being.  The staff is very friendly, helpful and loving to them as well.  If you've been looking for an animal hospital, look no further, you're home. Read Less

This is an amazing office been taking my dogs since they first opened over 20 years ago Have gone through many things between all the dogs I've owned and Dr Blazer is awesome. My dogs never shy away from walking in their door They love the groomers as well Great job everyone. Read Less

Our new puppy Chip had his first visit at StoneCrest yesterday, referred from my grandmother. He could not have had an easier trip - vaccines, microchip and all! The staff is beyond wonderful, and the doctor just called to check up on him! Truly a wonderful place full of caring people who treat your pet like their own. Read Less

I've been taking my "kids" here for years.  They are just the nicest people!  The facility is clean and very well managed.I love both the office staff and DVM's.   I've used their boarding service on an emergent last minute basis and they were wonderful. Over the years they've had to help me say goodbye to 3 of my babies and their support and compassion was second to none. Read Less

We've been bringing our dog here for medical care for almost 4 years. The staff is kind, caring and professional. Dr. Warley offers various treatment options and suggestions to us and calls to checkup on how our senior dog is doing. I think that their pricing is fair and they offer online specials on their website. It's a friendly and clean environment and my normally anxious dog doesn't mind walking right in. I highly recommend them. Read Less

Outstanding! Wouldn't take my dogs anywhere else. They're companionate, knowledgeable, and care about my dogs as much as I do. Thank you to the Vets and all the staff...they are a perfect team. Have to agree with the others...April is amazing! Read Less

I can't say enough how wonderful this entire office is! We have seen all the Doctors, but our main one is Dr. Warley and she is fantastic. She really knows her stuff and is so thorough and kind. The entire staff is great, and a special shout out to Tech April, who is just lovely! Read Less

Today was my first visit with a family dog that was 19yrs old. They helped us help her make the transition over the rainbow bridge with such love, respect, and kindness. I couldn't imagine going through this morning in any other place. Thank you Dr. B and Jess <3 Read Less

The vet gave my pet a thorough exam, and the staff was polite. The vet was courteous and competent and was able to diagnose my pet and treat him. She even followed up by phone. Their office is very homey and inviting.However, Stonecrest's rates are top dollar, and they also charge for many services that other vets usually don't charge for. They don't give you a break. For example:1.  They charge an extra  "blood collection" fee if you are having blood work done.2.  They charge an extra "sample collection" fee for a urinalysis.3.  You have to pay an exam fee when your pet gets vaccinations, even if you paid to have your pet examined a week ago!  If it wasn't for their high prices, I would recommend this practice. Read Less

I take my two puppies : shetland sheepdog and cairn terrier/poodle mix whenever we go away for a few days or need to get some shots. they are reliable, easy going and get right to the point. i love when doctors dont sugar coat things, act like you are child. great place i would recommend it to any families in the area. thanks guys! Read Less