We got a new puppy from Craigslist and poor little Reaper was covered in ticks! We got what we could but found them in his ears too! We took him to Dr Rai and she was amazing. They took great care of him! Got all his shots started, nails trimmed, and de-ticked in no time! Thank you ladies for all your help! Read Less

Hi, I just wanted to thank Dr. Rai for her help with a dog that we found. She checked to see if the dog was micro chipped and then gave me the info...thanks to her and the phone numbers ,we found the owners...and we also found a vet for our dog. We just moved in this area 5 months ago and hadn't found a vet for our dog, until now..So thanks again.... Read Less

Dr.Rai misdiagnosed 2 of my dogs..I must say...I'm glad I did not listen to her diagnosis...She stated my dog's left frontal lobe was damaged...and the dog wouldn't react to everyday activities...I found our later that the conditions was from a toad. Another vet diagnosed the situation...I'm sorry Dr. rai.. you should take more instruction to become a qualified veterinarian Read Less

Dr. Rai and the technicians at Sugarloaf Animal Clinic have been taking care of my "kids" for many years. If they have to keep one of my babies overnight, they will keep me informed of anything that is going on and I can call them anytime to get an update. If I'm able to take them home, they (many times Dr. Rai herself) will call me to see how they're doing. Read Less

Dr. Rai and her staff are such special people. We moved back to the Phoenix area two years ago and we were looking for a clinic that provided a rattlesnake vaccine for our German Shepherd, Bella. I was most impressed when Dr. Rai personally returned my call to discuss the vaccine. Dr. Rai and her staff took very good care of our Bella. We recently lost Bella and Dr. Rai and her staff were so very kind and thoughtful of our loss. We now have a 10 week old German Shepherd, Lexi. Dr. Rai and the wonderful Sugarloaf staff have our respect for the excellent care and love they gave to Bella and now to Lexi. We cannot thank them enough for taking such excellent care of our fur babies. From the bottom of our hearts, thank you Dr. Rai and each member of your staff. Read Less

I love Sugarloaf! They are so thoughtful and caring!... Even when I call back 4 times in one day :) my "kid" receives the best care from Dr. Rai and all of the wonderful women who work there. Awesome customer service ladies! I also respect the knowledge Dr. Rai has and her ability to explain what and why my kid is not feeling good. Thank you Sugarloaf!! Read Less

I have been going to Sugarloaf Animal Clinic for 7 years and have always been so pleased with the friendly, loving care they have provided to our pets and to us. Dr. Rai and her staff are wonderful! I would recommend Sugarloaf Animal Clinic without any hesitation. Read Less

Dr. Rai has been our dog's vet for several years. It is a joy to visit Dr. Rai and her staff and Sadie is always treated well there. Thank you for caring for our dog all these years. The Jeffers family Read Less

Thank you again Dr. Rai and Jody for taking best care of my girl with her dental. She is doing great! We love all you gals at Sugarloaf animal clinic. Thank You Sabrina for all the phone calls checking up on my baby " You guys Rock"Read Less

Everyone is great at Sugarloaf. They always give my cats the best care, and I love the email reminders to keep us on track for check-ups. Dr. Rai is the best and always up to date with the latest info on anything that happens, and my elderly cats need lots of TLC. You won't be disappointed in choosing Sugarloaf. Read Less

So thankful for the caring, professional staff at Sugarloaf!! My rescue dog is very shy with PTSD from abuse. The Sugarloaf staff takes the extra time with her to help her feel safe and relax. She was injured and they gave objective assessments and recommendations for treatment. Thank you so much, Sugarloaf for your genuine love and kindness for animals...we can all feel it and we appreciate you! Read Less

This place is amazing. I felt so comfortable leaving my dog with their loving, warm and accommodating staff. My dog is highly sensitive and doesn't do well with people but he did GREAT all thanks to their soft spoken techs and doctor. So thankful I chose this place! Read Less

My husband and I found this place on a whim we had been to many other animal clinics each experience seemed to get worse and worse. My first visit at sugar loaf did not feel like that, it was completely opposite. There small office is decorated and feels homey and I've met every one of the front counter/assistant lady's they are all very welcoming and treat your pets like there own. Dr rai came off very sweet as well, but not affraid to tell you the truth and best course of action for your pet. My cat is a 7 year old Siamese he is my baby and he needed a ton of dental work done 7 teeth removed to be exact. She set us up a week early on antibiotics very easy to give pills his checkups were included after the procedure. She wanted him back once a week for 2 weeks (this is what I mean when I say they treat your pets like there own) and he is due back for one more checkup 2 weeks after that. He is doing great now I don't think I would have wanted it done any other way at any other place I felt comfortable leaving him there that day and its hard to find that in a vet. There a small but amazing place & i like a small hands on place that knows what there doing. My cat coudlnt be happier I see it in his behavior everyday and I couldn't be more great full for what Dr. Rai and her team did for him. I know he can live another 7 years now and as for Dr. Rai and her team, they have 3 more furry baby's that will be coming in for checkups (: my new go to vet for all our little family members. I highly reccomend this place, you won't regret it! Read Less

Dr. Rai and her staff are excellent. From the great care and knowledge, to the ease in which the information is communicated to us. I have been going to this clinic with my dogs for nearly 20 years. When it was time for my Sadie to be put to sleep Dr. Rai and her staff could not be more gentle or caring. They let us spend as much time with her at the end as we needed, provided some of her fur and a paw print and the procedure went quietly and painlessly. Afterwords we received a heartfelt sympathy card from the clinic. They went above and beyond. With our new puppy, we are using one of the puppy packages and it has been a relief to not have to worry about our new family edition getting the care she needs so she can be strong and healthy. I would recommend Sugarloaf to all of my friends with furkids :) Read Less

I took my little Jenna (puppy) into Sugarloaf today for the first time. This is my first puppy and my first trip to a veterinarian. I wanted to get her examined and see what else I needed for her. I was shocked when I was seeing everything that she needed and was nervous about the cost. To my surprise, they had everything wrapped up in a "puppy package" that covered everything she needed at a discounted rate including being chipped. Dr Rai was very meticulous in her exam and her staff were wonderful. They explained what everything was and why it was needed. They originally helped me plan the treatments and shot according to my budget, but then I was approved for one of their financial assistance programs and was able to get the puppy package covered. I took her in for an examination and left with medication, her first round of shots, her being microchipped and sample of some recommended puppy food. Oh, yeah, let's not forget, I also left with the next appointment scheduled. I now have the peace of mind that my little Jenna is in great hands. Thank you to Dr. Rai and her staff (sorry to the wonderful nurse who helped us too, i did not get your name) for a great job. I highly recommend Sugarloaf to anyone! Read Less

Dr. Rai Greeted me at the door with a beautiful smile. I felt at ease immediately. She examined my baby (dog) and gave me a full evaluation of his health. She explained carefully and knowledgably in laymen terms about my dogs situation. She made some other unrelated recommendations. My dog is now on a diet. LOL I absolutely think the price for the service was very fair. I have paid so much more at other offices for so much less. I highly recommend you make her your family pet doctor. Thank you Dr. Rai for healing my baby! Your the best! Your staff rocks too!Read Less

Dr Rai and her staff are wonderfully compassionate, caring and extremely competent, I know that my furry "kids" receive the highest level of preventative medicine and the most up to date medical care available. This is not a "spay and shot clinic", their fees are not the cheapest in town, but then my pets are worth more than bargain basement care. I love that the Vet calls be back to answer my questions and the technicians call and follow up as well as remind me about appointments. I've even gotten birthday calls for my pets. This is a high quality clinic with top notch staff and a stellar Dr. I'm committed to Sugarloaf!Read Less