Van Aken Pet Hospital
Phoenix, Arizona
General Info
Van Aken Pet Hospital operating from Phoenix provides veterinary services tailored to each household's stress levels caregiving systems and multi-pet habits reaching pet families throughout Arizona. Each visit begins with staff monitoring pacing patterns alongside vocal expressions and physical postures while also examining eye movements to determine their procedural approach. Physical evaluations consist of assessments for hydration level coat condition oral health core strength limb movement and balance control. Structured conversations capture owner observations where key variables include recent social behavior appetite variance noise sensitivity and sleep disruption. Van Aken Pet Hospital delivers an extensive array of veterinary services including diagnostic tests and preventive screenings alongside dental treatments and minor surgical procedures with post-operative care and chronic condition monitoring. Staging adjustments depend on the number of household pets, caregiver availability, and the necessity for emotional processing following difficult visits. Families perform at-home follow-ups with greater clarity when using detailed instructions and visual diagrams. Time tables remain in constant flux. Pet owners should modify their plans whenever necessary based on the animal's adjustment progress. The use of optional check-ins combined with asynchronous updates maintains care progress yet alleviates needless stress. The system incorporates printed summaries alongside communication tiering and pain behavior maps which serve to direct subsequent actions. Van Aken Pet Hospital delivers veterinary care throughout Phoenix and Arizona that aligns with household capacities by respecting both animal signals and caregiver realities during each interaction.
Services
Dental Care
Surgery
Reviews
Tabitha Kempf
12 Jun 2018
REPORT
If you want the very best for you pets bring them to Dr. Johnson. She is the sweetest kindest doctor and her team is just as amazing as she is. I have a rabbit and a dog. She knows how to handle my bu...
If you want the very best for you pets bring them to Dr. Johnson. She is the sweetest kindest doctor and her team is just as amazing as she is. I have a rabbit and a dog. She knows how to handle my bunny better than any other doctor I have ever met. She knows how to care for them and what to do if there is a problem and with my dog she is so wonderful and patient with her. Bonnie is afraid of all people and Dr. Johnson takes her time and let's Bonnie go at her own pace. I promise you, you will not find anyone better. Their prices aren't bad either.
Marisela Mejia
18 Apr 2018
REPORT
My husky die second day of geting her shots at this place. if u love ur pet dnt go here or u will loss ur pet... we r so sad of losing her she will always be missed and love
Marcia House
2 Apr 2018
REPORT
They have always provided good care for my pets and very reasonable prices too.
Amy Jo Gray
16 Mar 2018
REPORT
Excellent People who LOVE animals! We had a wonderful experience yesterday, as we just got three bunnies and I have to say this owner/operator is excellent is helpful advice and he knows rabbits. He l...
Excellent People who LOVE animals! We had a wonderful experience yesterday, as we just got three bunnies and I have to say this owner/operator is excellent is helpful advice and he knows rabbits. He loves them and has had them over the years. So he can give the very best advice. When it is time to get them fixed, it will only cost $100 each. Other vets charge $800 each! This is a great place!
Monica Duran
20 Mar 2017
REPORT
Before, bringing my cat to this so called pet hospital, he was very healthy cat. Shortly after he began losing weight rapidly and vomiting. Then, a few days later he died. I wish there was a option ...
Before, bringing my cat to this so called pet hospital, he was very healthy cat. Shortly after he began losing weight rapidly and vomiting. Then, a few days later he died. I wish there was a option of giving it a zero.
Xavier Chavez
19 Jan 2017
REPORT
its a GREAT place ...before my cat NIGITA passed ...I took her here and they were AWESOME the Vet took her time & really CARED !!! Thank you VAN AKEN ... When I need PET CARE you have my BUSINESS *** ...
its a GREAT place ...before my cat NIGITA passed ...I took her here and they were AWESOME the Vet took her time & really CARED !!! Thank you VAN AKEN ... When I need PET CARE you have my BUSINESS *** ALWAYS **
Juanita Hinojosa
16 Jan 2017
REPORT
It's clean, reasonably priced and the employees go out of there way to help. Knowledgeable vet that you can see cares and takes pride in the service they provide.
Taliesin MacAran
8 Jan 2017
REPORT
Veterinarians are excellent. They know what to do and how to properly handle animals. They also care for exotic pets as well.
Alesia Smith
1 Dec 2016
REPORT
Dr Johnsen told me my rabbit needed a bordatella vaccine and a dental. Believing her I let her give my rabbit the same bordatella vaccine you would give a cat or dog he died suddenly shortly after tha...
Dr Johnsen told me my rabbit needed a bordatella vaccine and a dental. Believing her I let her give my rabbit the same bordatella vaccine you would give a cat or dog he died suddenly shortly after that...
Another time my dog was hit by a car on a Saturday night. Being a Vet tech I monitored his vitals at home and since he seemed fine except for limping I waited until Monday morning to take him in. I told her he was limping badly and that he had been hit by a car and asked her to do hip x-rays she told me we also needed to do chest x-rays to make sure there was no internal damage. I agreed to that after his x-rays she said he was fine... several months later he was still limping so I took him to another vet. The vet did hip x-rays and discovered that my dog had a broken hip that was now healed wrong... she missed his broken hip and my dog suffered from hip pain for the rest of his life!
I also worked here and left because I could not stand to see the hoarding that goes on here any longer. So many animals in cages forced to live their lives in Van Aken's so called "boarding facility" the cages are rusty, they feed the dogs expired food, they are not played with ever! Oh and the best part the whole place is absolutely and completely infested with mice! There are mice everywhere and they get into everything! It's not sanitary and needs to be shut down for good! All the hospital owned animals need to be rescued and rehabilitated since most of them are cage crazy now! She even has a wild pigeon living it's life out in a cage.
Dan Jerry
30 Oct 2016
REPORT
These Veterinarians do so much to help a pet, a family member. They show true concern and give skilled care at more than acceptable prices, Dr. Johnson is a caring animal lover that will try her best ...
These Veterinarians do so much to help a pet, a family member. They show true concern and give skilled care at more than acceptable prices, Dr. Johnson is a caring animal lover that will try her best to help your pet through every situation. Thank you people for all you do for our family.
Corky Romero
13 Aug 2016
REPORT
I love Dr j and staff she's wonder women as far as I am concerned.
Brenda Rae
16 Jul 2016
REPORT
I LOVE this pet hospital! I have been going to them for help with my pets for probably 20 years. Dr. Johnsen has helped me with dogs, goats, ducks and rabbits (just try to find a vet that can/will spa...
I LOVE this pet hospital! I have been going to them for help with my pets for probably 20 years. Dr. Johnsen has helped me with dogs, goats, ducks and rabbits (just try to find a vet that can/will spay a bunny!). They are caring and very affordable too! :)
Jessica Curtis
13 May 2016
REPORT
I love dr. Johnson she's amazing and so is everyone else that works there you all are like family and we love you guys Duke loves you and Bella loves you
Amber Zaturn
17 Apr 2016
REPORT
I use to work here, I learned alot. I miss my job but it seems to be still running smoothly. I read all the comments,and even though DR. Johnsen will do anything and everything for your pet and it's q...
I use to work here, I learned alot. I miss my job but it seems to be still running smoothly. I read all the comments,and even though DR. Johnsen will do anything and everything for your pet and it's quality of life, Euthanasia is not her favorite thing to do. And every veterinarian is different and has different opinions. Euthanasia is a quick and simple solution, she takes a look at any pet and sees life and will work damn hard to correct a bad situation. So it's really not fair to compare veterinarians... you are not a veterinarian and do not know the stresses of doing surgery everyday, staying overnight in the hospital with a pet to make sure they pull through. And doing whatever it takes to make sure the pets are comfortable. Let alone having people come in day in and day out asking to euthanize their healthy pets or pets that need a little extra care. I hope you are ok Dr. Johnsen and I wish I was there. Always, Amber.
Anna Marie Turner
10 Feb 2016
REPORT
She has been seeing my baby tia for years. (all my babies actually) but with tia, her chart never leaves the front room lol. This is an amazing staff lead by an amazing vet. I don't care were i mo...
She has been seeing my baby tia for years. (all my babies actually) but with tia, her chart never leaves the front room lol. This is an amazing staff lead by an amazing vet. I don't care were i move to in Arizona, I will always bring my babies here.
Sandi Bates
28 Oct 2015
REPORT
Best Vet in the entire world. Dr J cares for all her patients and their parent owners. You're treated more than fairly and the price is more than fair. The Dr and her staff are very compassionate, fri...
Best Vet in the entire world. Dr J cares for all her patients and their parent owners. You're treated more than fairly and the price is more than fair. The Dr and her staff are very compassionate, friendly and professional. I've been taking my animals here for close to 30 years. I had a very insecure large dog and doc worked miracles with her and now you'd never know there was ever any insecurity at all. I won't go any place else. Doc has saved many of my animals and has been there when it was time to say goodbye. I love you Dr J
Jincz karas
18 Aug 2015
REPORT
I brought my 9 yr old cat to Van Aken/Dr. Johnson when she began losing weight rapidly and vomiting. Dr. Johnson spent about 2 minutes looking at her and said the problem was a cavity. She performed o...
I brought my 9 yr old cat to Van Aken/Dr. Johnson when she began losing weight rapidly and vomiting. Dr. Johnson spent about 2 minutes looking at her and said the problem was a cavity. She performed oral surgery 3 days later and sent her home covered in pee and diahrea. The same symptoms continued so i called the next morning and was told to wait 24 hours. the next day they were closed. Finally they would see her again four days after the surgery. Dr. Johnson said she had no idea what the problem is and kept her for observation. a week later she said she wanted to run 450 dollars more worth of tests because she wanted a specialist. I had already paid close to 700$ and asked if I could pay the 450 on my next pay day (2 weeks). she said no. She told me to pick her up Saturday (in 2 more days) and force feed her until I could pay up. My poor baby was put to sleep the next day for liver failure. I have since looked up the symptoms on the internet and found they are very common and with early detection and proper care she had a 90% chance of survival. But with the time Dr. Johnson waited, the unnessary pain and hardship of the wrong surgery performed, poor diagnosis, and wrong treatment, my kitties chances dropped to below 5%. My poor baby was put through hell before she died. And now they are coldly calling me to come in and pay for the cost of putting her to sleep. My baby girl lost her life and went through added pain because I chose to take her to this Van Aken Pet Hospital. I am so sorry I made this mistake and I hope none of you make the mistake of taking your babies here. I wish so much I had read these reviews before subjecting my poor jezebel to this pain and suffering. I am so sorry Jez
Cj inPhoenix
11 Jul 2015
REPORT
A NOTE FOR SUZANNE JOHNSON: My dog recently passed away. I believe that it may have been cancer & I believe you should have discovered this condition last fall. You performed enough tests. And you cha...
A NOTE FOR SUZANNE JOHNSON: My dog recently passed away. I believe that it may have been cancer & I believe you should have discovered this condition last fall. You performed enough tests. And you charged me more than enough money. I have been taking my dogs to you for over 15 years but now you have lost my trust & my business forever.
Sal Ann
6 Apr 2015
REPORT
Dr. Johnsen, we really miss you When our lil (Freight Train Shae Queensland Heeler was your patient and when the Emergency Hospital in Avondale recommended you after coming down with Parvo and seemed...
Dr. Johnsen, we really miss you When our lil (Freight Train Shae Queensland Heeler was your patient and when the Emergency Hospital in Avondale recommended you after coming down with Parvo and seemed things like right after one another. She is still as precious and in great health. But we added one (Queensland Blue Heeler, Rexi Girl (T-Rex) just a week before leaving AZ for our home in MO. Then since got a Special Needs (Blue Heeler, Star) from IA. She took trains for brains. We found a good vet here, but wanted to let you that you are deeply missed and always in our thoughts and prayers. Thank you for the dedication that you have given to save our Shae. We send our love to you. With love, Shae, Rexi Girl, Star, David, and Sally
Brittany Bell
5 Mar 2015
REPORT
IF THERE WAS A ZERO STAR THIS WOULD BE IT!!! DO NOT GO HERE IF YOU CARE ABOUT YOUR PET! My 12 year old beagle/pitbull mix was diagnosed with cancer last year and over the last couple months has gone d...
IF THERE WAS A ZERO STAR THIS WOULD BE IT!!! DO NOT GO HERE IF YOU CARE ABOUT YOUR PET! My 12 year old beagle/pitbull mix was diagnosed with cancer last year and over the last couple months has gone down hill, she lost over 20 lbs of muscle and is in pain from arthritis, she also seems to blank out and not even know we are there then snap if we try to pet her when she is in this state (other times when she is lucid she does not do this). We decided it was time to put her down. When I scheduled the appointment they advised me that they would do the exam and then go ahead and let us be there with her while they put her to sleep. The Dr. came in felt the tumors then told me that it was my fault my dog had breast cancer because she was not spayed. She stated she recommended surgery to remove the numerous tumors, spay her, put her on pain med and hormones on a 12 YEAR OLD DOG. They would need blood work before this that would take two weeks plus x-rays. My dog is miserable and a risk with her snapping, I asked the Dr what we could do in the mean time and she said just hormones and hope she would feel better. I asked her what if I did all this and none work and she stated we would cross that bridge when we got there. I asked what if she bites someone and the Dr shrugged her shoulders and stated she would not put down a healthy dog! How is a dog with seriously progressed cancer and black outs healthy! She refused to put her down unless I paid thousands of dollars in unnecessary and invasive procedures. They just want money and do not care in the least. The Dr charged me for the visit and told me to go to the Human Society.
Harriet C.
14 Jul 2014
REPORT
Dr. Johnsen thank you for all your help and care for my animals. I recommend you to all!
Joyce I.
22 Jun 2014
REPORT
Dr. Johnsen, Tony and Staff are the best. It means a lot to have a doctor who is as gifted and as caring as you are. Hope you know how much you are appreciated!
Duane H.
22 Jun 2014
REPORT
Dr. Suzanne Johnsen has taken care of all of our four legged friends for over 10 years. She always treats them with love and special attention. We highly recommend her and her hospital.
Kim J.
22 Jun 2014
REPORT
Thank you Dr. Johnsen and everyone for all you do for all my four legged babies. You guys are AWESOME!!!!
Roseann W.
30 May 2014
REPORT
This is the best animal hospital in Phoenix. The people a caring, giving and kind. If you are looking for the best environment and excellent care try Van Aken Pet Hospital.
Monica M.
12 May 2014
REPORT
Dr. Johnsen and staff, I greatly appreciate you all and for the care & love you gave my puppy! We need many more people like you all in the world. Thank you so much, you are the best =).
Toni P.
12 May 2014
REPORT
My name is Sadie and my mom took me to the hospital. Dr. Johnsen, Tony and the staff gave me the royal treatment while I was there and I healed up fast. I now run and play even better than before. I r...
My name is Sadie and my mom took me to the hospital. Dr. Johnsen, Tony and the staff gave me the royal treatment while I was there and I healed up fast. I now run and play even better than before. I recommend her to all of my four legged friends.
John Y.
28 Apr 2014
REPORT
Van Aken Pet Hospital has saved so many of our pets through the 10 years we have been with them. They have carrying staff and Dr. Johnson does a great job with our dogs and cats.
Tara Walker
16 Oct 2013
REPORT
This is by FAR the absolute best place to go for your furry family (meaning pets!). My family and I have been going here (to Dr. Johnson) for over 25 years. Even though I live in Maricopa, I still tra...
This is by FAR the absolute best place to go for your furry family (meaning pets!). My family and I have been going here (to Dr. Johnson) for over 25 years. Even though I live in Maricopa, I still travel all the way to this vet. <3
Lindsay Smith
14 Oct 2013
REPORT
Love Dr.Johnson and the staff. I have been going there 14 years. Dr.Johnson is very dedicated and sincere. Tony and everyone in the back will go the extra mile for you. I have had to put a couple of m...
Love Dr.Johnson and the staff. I have been going there 14 years. Dr.Johnson is very dedicated and sincere. Tony and everyone in the back will go the extra mile for you. I have had to put a couple of my furry babies down due to cancer and it gave me comfort to know Dr.Johnson will exhaust all efforts as if it was her own furry pet.
Abcde F.
6 Oct 2013
REPORT
Dr. Suzaane Johnsen it means a lot to have a doctor who is gifted and caring. Thanks for everything you and your staff have done to make my girls well. We all love you and the Van Aken Pet Hospital st...
Dr. Suzaane Johnsen it means a lot to have a doctor who is gifted and caring. Thanks for everything you and your staff have done to make my girls well. We all love you and the Van Aken Pet Hospital staff lots and lots. Hope you know how much you're appreciated. Hugs and Kisses to all. Roxie, Muffin, & Joyce.
peterandmary
19 Mar 2013
REPORT
Dr. Suzanne Johnsen at the Van Aken Pet Hospital is so kind hearted. My wife and I ran into financial difficulties but our pit bull got into a fight was was in extremely bad shape. She operated on him...
Dr. Suzanne Johnsen at the Van Aken Pet Hospital is so kind hearted. My wife and I ran into financial difficulties but our pit bull got into a fight was was in extremely bad shape. She operated on him and patched him up. Whereas the bill should have been huge she worked out what we could afford. We highly recommend her and her staff because the animal welfare always comes first. I will always take my pets to her and when I can pay her the price she deserves I will make it up to her. For now, I am so happy we have Ralph back. We love you Dr. Johnsen!!!!!!!!!!!!!!!!!!!!!!
Mark Wakeley
9 Aug 2011
REPORT
Very affordable, took good care of my cats and my families pets as well. I would recommend them to my friends as well.
A Google User
3 Apr 2011
REPORT
I will NEVER go back to that despicable pet hospital again! It should be shut down and the vet thrown in jail!
Ok, I took my rescued feral cat into there to get her spayed and first, the receptionist...
I will NEVER go back to that despicable pet hospital again! It should be shut down and the vet thrown in jail!
Ok, I took my rescued feral cat into there to get her spayed and first, the receptionist "fill in" was rude, and clearly did NOT know what he was talking about. Then I argued with the vet for several minutes about her "ear tipping policy." Apparently if you say you cat is/was a feral (wild) cat, she "requires" that the cats ear be tipped. If you don't know what that means, she wanted to cut the tip of my cats ear off! Then when I got her home, I found out that the deplorable vet put in a metal tie instead of dissoluble stitches! Not only did it get SERIOUSLY infected, but I had to remove it myself (mom was a vet) and give her massive amounts of broad-spectrum antibiotics. I am happy to say she is doing just fine thanks to my roommates help in assisting me in this whole endeavor. BUT if they are too damn cheap and ignorant to use dissoluble stitches they need to close their doors!!!!!!!!
As everyone else has blatantly put it. ONLY BRING YOUR ANIMAL THERE IF YOU WANT TO KILL THEM!!!!!!!!!!!!
Book an Appointment
FAQs
Where is Van Aken Pet Hospital located?
Van Aken Pet Hospital is located at 3869 W Indian School Rd, Phoenix, Arizona 85019. It's easily accessible to pet owners in the Phoenix area and surrounding communities.
What time does Van Aken Pet Hospital open and close each day?
Van Aken Pet Hospital is open Monday 07:30 AM - 17:00 PM, Tuesday 07:30 AM - 17:00 PM, Thursday 07:30 AM - 17:00 PM, Friday 07:30 AM - 17:00 PM. On Saturdays, it's open 09:00 AM to 12:00 PM. They are closed on Sundays.
Is Van Aken Pet Hospital open on Saturdays?
Yes, Van Aken Pet Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 12:00 PM.
Is Van Aken Pet Hospital open on Sundays?
No, Van Aken Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Van Aken Pet Hospital?
You can book an appointment online with Van Aken Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Van Aken Pet Hospital offer?
Van Aken Pet Hospital in Phoenix offers a range of veterinary services, including Dental Care, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Van Aken Pet Hospital offer pet dental care?
Absolutely. Van Aken Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Van Aken Pet Hospital?
Van Aken Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Phoenix has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
7:30 AM – 5:00 PM
Tuesday
Tue
7:30 AM – 5:00 PM
Thursday
Thu
7:30 AM – 5:00 PM
Friday
Fri
7:30 AM – 5:00 PM
Saturday
Sat
9:00 AM – 12:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Van Aken Pet Hospital
Phoenix, Arizona
General Info
Van Aken Pet Hospital operating from Phoenix provides veterinary services tailored to each household's stress levels caregiving systems and multi-pet habits reaching pet families throughout Arizona. Each visit begins with staff monitoring pacing patterns alongside vocal expressions and physical postures while also examining eye movements to determine their procedural approach. Physical evaluations consist of assessments for hydration level coat condition oral health core strength limb movement and balance control. Structured conversations capture owner observations where key variables include recent social behavior appetite variance noise sensitivity and sleep disruption. Van Aken Pet Hospital delivers an extensive array of veterinary services including diagnostic tests and preventive screenings alongside dental treatments and minor surgical procedures with post-operative care and chronic condition monitoring. Staging adjustments depend on the number of household pets, caregiver availability, and the necessity for emotional processing following difficult visits. Families perform at-home follow-ups with greater clarity when using detailed instructions and visual diagrams. Time tables remain in constant flux. Pet owners should modify their plans whenever necessary based on the animal's adjustment progress. The use of optional check-ins combined with asynchronous updates maintains care progress yet alleviates needless stress. The system incorporates printed summaries alongside communication tiering and pain behavior maps which serve to direct subsequent actions. Van Aken Pet Hospital delivers veterinary care throughout Phoenix and Arizona that aligns with household capacities by respecting both animal signals and caregiver realities during each interaction.
Business Hours
Monday
07:30AM-17:00PM
Tuesday
07:30AM-17:00PM
Thursday
07:30AM-17:00PM
Friday
07:30AM-17:00PM
Saturday
09:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental Care
Surgery
Reviews
Tabitha Kempf
12 Jun 2018
If you want the very best for you pets bring them to Dr. Johnson. She is the sweetest kindest doctor and her team is just as amazing as she is. I have a rabbit and a dog. She knows how to handle my bu...
If you want the very best for you pets bring them to Dr. Johnson. She is the sweetest kindest doctor and her team is just as amazing as she is. I have a rabbit and a dog. She knows how to handle my bunny better than any other doctor I have ever met. She knows how to care for them and what to do if there is a problem and with my dog she is so wonderful and patient with her. Bonnie is afraid of all people and Dr. Johnson takes her time and let's Bonnie go at her own pace. I promise you, you will not find anyone better. Their prices aren't bad either.
Marisela Mejia
18 Apr 2018
My husky die second day of geting her shots at this place. if u love ur pet dnt go here or u will loss ur pet... we r so sad of losing her she will always be missed and love
Marcia House
2 Apr 2018
They have always provided good care for my pets and very reasonable prices too.
Amy Jo Gray
16 Mar 2018
Excellent People who LOVE animals! We had a wonderful experience yesterday, as we just got three bunnies and I have to say this owner/operator is excellent is helpful advice and he knows rabbits. He l...
Excellent People who LOVE animals! We had a wonderful experience yesterday, as we just got three bunnies and I have to say this owner/operator is excellent is helpful advice and he knows rabbits. He loves them and has had them over the years. So he can give the very best advice. When it is time to get them fixed, it will only cost $100 each. Other vets charge $800 each! This is a great place!
Monica Duran
20 Mar 2017
Before, bringing my cat to this so called pet hospital, he was very healthy cat. Shortly after he began losing weight rapidly and vomiting. Then, a few days later he died. I wish there was a option ...
Before, bringing my cat to this so called pet hospital, he was very healthy cat. Shortly after he began losing weight rapidly and vomiting. Then, a few days later he died. I wish there was a option of giving it a zero.
Xavier Chavez
19 Jan 2017
its a GREAT place ...before my cat NIGITA passed ...I took her here and they were AWESOME the Vet took her time & really CARED !!! Thank you VAN AKEN ... When I need PET CARE you have my BUSINESS *** ...
its a GREAT place ...before my cat NIGITA passed ...I took her here and they were AWESOME the Vet took her time & really CARED !!! Thank you VAN AKEN ... When I need PET CARE you have my BUSINESS *** ALWAYS **
Juanita Hinojosa
16 Jan 2017
It's clean, reasonably priced and the employees go out of there way to help. Knowledgeable vet that you can see cares and takes pride in the service they provide.
Taliesin MacAran
8 Jan 2017
Veterinarians are excellent. They know what to do and how to properly handle animals. They also care for exotic pets as well.
Alesia Smith
1 Dec 2016
Dr Johnsen told me my rabbit needed a bordatella vaccine and a dental. Believing her I let her give my rabbit the same bordatella vaccine you would give a cat or dog he died suddenly shortly after tha...
Dr Johnsen told me my rabbit needed a bordatella vaccine and a dental. Believing her I let her give my rabbit the same bordatella vaccine you would give a cat or dog he died suddenly shortly after that...
Another time my dog was hit by a car on a Saturday night. Being a Vet tech I monitored his vitals at home and since he seemed fine except for limping I waited until Monday morning to take him in. I told her he was limping badly and that he had been hit by a car and asked her to do hip x-rays she told me we also needed to do chest x-rays to make sure there was no internal damage. I agreed to that after his x-rays she said he was fine... several months later he was still limping so I took him to another vet. The vet did hip x-rays and discovered that my dog had a broken hip that was now healed wrong... she missed his broken hip and my dog suffered from hip pain for the rest of his life!
I also worked here and left because I could not stand to see the hoarding that goes on here any longer. So many animals in cages forced to live their lives in Van Aken's so called "boarding facility" the cages are rusty, they feed the dogs expired food, they are not played with ever! Oh and the best part the whole place is absolutely and completely infested with mice! There are mice everywhere and they get into everything! It's not sanitary and needs to be shut down for good! All the hospital owned animals need to be rescued and rehabilitated since most of them are cage crazy now! She even has a wild pigeon living it's life out in a cage.
Dan Jerry
30 Oct 2016
These Veterinarians do so much to help a pet, a family member. They show true concern and give skilled care at more than acceptable prices, Dr. Johnson is a caring animal lover that will try her best ...
These Veterinarians do so much to help a pet, a family member. They show true concern and give skilled care at more than acceptable prices, Dr. Johnson is a caring animal lover that will try her best to help your pet through every situation. Thank you people for all you do for our family.
Corky Romero
13 Aug 2016
I love Dr j and staff she's wonder women as far as I am concerned.
Brenda Rae
16 Jul 2016
I LOVE this pet hospital! I have been going to them for help with my pets for probably 20 years. Dr. Johnsen has helped me with dogs, goats, ducks and rabbits (just try to find a vet that can/will spa...
I LOVE this pet hospital! I have been going to them for help with my pets for probably 20 years. Dr. Johnsen has helped me with dogs, goats, ducks and rabbits (just try to find a vet that can/will spay a bunny!). They are caring and very affordable too! :)
Jessica Curtis
13 May 2016
I love dr. Johnson she's amazing and so is everyone else that works there you all are like family and we love you guys Duke loves you and Bella loves you
Amber Zaturn
17 Apr 2016
I use to work here, I learned alot. I miss my job but it seems to be still running smoothly. I read all the comments,and even though DR. Johnsen will do anything and everything for your pet and it's q...
I use to work here, I learned alot. I miss my job but it seems to be still running smoothly. I read all the comments,and even though DR. Johnsen will do anything and everything for your pet and it's quality of life, Euthanasia is not her favorite thing to do. And every veterinarian is different and has different opinions. Euthanasia is a quick and simple solution, she takes a look at any pet and sees life and will work damn hard to correct a bad situation. So it's really not fair to compare veterinarians... you are not a veterinarian and do not know the stresses of doing surgery everyday, staying overnight in the hospital with a pet to make sure they pull through. And doing whatever it takes to make sure the pets are comfortable. Let alone having people come in day in and day out asking to euthanize their healthy pets or pets that need a little extra care. I hope you are ok Dr. Johnsen and I wish I was there. Always, Amber.
Anna Marie Turner
10 Feb 2016
She has been seeing my baby tia for years. (all my babies actually) but with tia, her chart never leaves the front room lol. This is an amazing staff lead by an amazing vet. I don't care were i mo...
She has been seeing my baby tia for years. (all my babies actually) but with tia, her chart never leaves the front room lol. This is an amazing staff lead by an amazing vet. I don't care were i move to in Arizona, I will always bring my babies here.
Sandi Bates
28 Oct 2015
Best Vet in the entire world. Dr J cares for all her patients and their parent owners. You're treated more than fairly and the price is more than fair. The Dr and her staff are very compassionate, fri...
Best Vet in the entire world. Dr J cares for all her patients and their parent owners. You're treated more than fairly and the price is more than fair. The Dr and her staff are very compassionate, friendly and professional. I've been taking my animals here for close to 30 years. I had a very insecure large dog and doc worked miracles with her and now you'd never know there was ever any insecurity at all. I won't go any place else. Doc has saved many of my animals and has been there when it was time to say goodbye. I love you Dr J
Jincz karas
18 Aug 2015
I brought my 9 yr old cat to Van Aken/Dr. Johnson when she began losing weight rapidly and vomiting. Dr. Johnson spent about 2 minutes looking at her and said the problem was a cavity. She performed o...
I brought my 9 yr old cat to Van Aken/Dr. Johnson when she began losing weight rapidly and vomiting. Dr. Johnson spent about 2 minutes looking at her and said the problem was a cavity. She performed oral surgery 3 days later and sent her home covered in pee and diahrea. The same symptoms continued so i called the next morning and was told to wait 24 hours. the next day they were closed. Finally they would see her again four days after the surgery. Dr. Johnson said she had no idea what the problem is and kept her for observation. a week later she said she wanted to run 450 dollars more worth of tests because she wanted a specialist. I had already paid close to 700$ and asked if I could pay the 450 on my next pay day (2 weeks). she said no. She told me to pick her up Saturday (in 2 more days) and force feed her until I could pay up. My poor baby was put to sleep the next day for liver failure. I have since looked up the symptoms on the internet and found they are very common and with early detection and proper care she had a 90% chance of survival. But with the time Dr. Johnson waited, the unnessary pain and hardship of the wrong surgery performed, poor diagnosis, and wrong treatment, my kitties chances dropped to below 5%. My poor baby was put through hell before she died. And now they are coldly calling me to come in and pay for the cost of putting her to sleep. My baby girl lost her life and went through added pain because I chose to take her to this Van Aken Pet Hospital. I am so sorry I made this mistake and I hope none of you make the mistake of taking your babies here. I wish so much I had read these reviews before subjecting my poor jezebel to this pain and suffering. I am so sorry Jez
Cj inPhoenix
11 Jul 2015
A NOTE FOR SUZANNE JOHNSON: My dog recently passed away. I believe that it may have been cancer & I believe you should have discovered this condition last fall. You performed enough tests. And you cha...
A NOTE FOR SUZANNE JOHNSON: My dog recently passed away. I believe that it may have been cancer & I believe you should have discovered this condition last fall. You performed enough tests. And you charged me more than enough money. I have been taking my dogs to you for over 15 years but now you have lost my trust & my business forever.
Sal Ann
6 Apr 2015
Dr. Johnsen, we really miss you When our lil (Freight Train Shae Queensland Heeler was your patient and when the Emergency Hospital in Avondale recommended you after coming down with Parvo and seemed...
Dr. Johnsen, we really miss you When our lil (Freight Train Shae Queensland Heeler was your patient and when the Emergency Hospital in Avondale recommended you after coming down with Parvo and seemed things like right after one another. She is still as precious and in great health. But we added one (Queensland Blue Heeler, Rexi Girl (T-Rex) just a week before leaving AZ for our home in MO. Then since got a Special Needs (Blue Heeler, Star) from IA. She took trains for brains. We found a good vet here, but wanted to let you that you are deeply missed and always in our thoughts and prayers. Thank you for the dedication that you have given to save our Shae. We send our love to you. With love, Shae, Rexi Girl, Star, David, and Sally
Brittany Bell
5 Mar 2015
IF THERE WAS A ZERO STAR THIS WOULD BE IT!!! DO NOT GO HERE IF YOU CARE ABOUT YOUR PET! My 12 year old beagle/pitbull mix was diagnosed with cancer last year and over the last couple months has gone d...
IF THERE WAS A ZERO STAR THIS WOULD BE IT!!! DO NOT GO HERE IF YOU CARE ABOUT YOUR PET! My 12 year old beagle/pitbull mix was diagnosed with cancer last year and over the last couple months has gone down hill, she lost over 20 lbs of muscle and is in pain from arthritis, she also seems to blank out and not even know we are there then snap if we try to pet her when she is in this state (other times when she is lucid she does not do this). We decided it was time to put her down. When I scheduled the appointment they advised me that they would do the exam and then go ahead and let us be there with her while they put her to sleep. The Dr. came in felt the tumors then told me that it was my fault my dog had breast cancer because she was not spayed. She stated she recommended surgery to remove the numerous tumors, spay her, put her on pain med and hormones on a 12 YEAR OLD DOG. They would need blood work before this that would take two weeks plus x-rays. My dog is miserable and a risk with her snapping, I asked the Dr what we could do in the mean time and she said just hormones and hope she would feel better. I asked her what if I did all this and none work and she stated we would cross that bridge when we got there. I asked what if she bites someone and the Dr shrugged her shoulders and stated she would not put down a healthy dog! How is a dog with seriously progressed cancer and black outs healthy! She refused to put her down unless I paid thousands of dollars in unnecessary and invasive procedures. They just want money and do not care in the least. The Dr charged me for the visit and told me to go to the Human Society.
Harriet C.
14 Jul 2014
Dr. Johnsen thank you for all your help and care for my animals. I recommend you to all!
Joyce I.
22 Jun 2014
Dr. Johnsen, Tony and Staff are the best. It means a lot to have a doctor who is as gifted and as caring as you are. Hope you know how much you are appreciated!
Duane H.
22 Jun 2014
Dr. Suzanne Johnsen has taken care of all of our four legged friends for over 10 years. She always treats them with love and special attention. We highly recommend her and her hospital.
Kim J.
22 Jun 2014
Thank you Dr. Johnsen and everyone for all you do for all my four legged babies. You guys are AWESOME!!!!
Roseann W.
30 May 2014
This is the best animal hospital in Phoenix. The people a caring, giving and kind. If you are looking for the best environment and excellent care try Van Aken Pet Hospital.
Monica M.
12 May 2014
Dr. Johnsen and staff, I greatly appreciate you all and for the care & love you gave my puppy! We need many more people like you all in the world. Thank you so much, you are the best =).
Toni P.
12 May 2014
My name is Sadie and my mom took me to the hospital. Dr. Johnsen, Tony and the staff gave me the royal treatment while I was there and I healed up fast. I now run and play even better than before. I r...
My name is Sadie and my mom took me to the hospital. Dr. Johnsen, Tony and the staff gave me the royal treatment while I was there and I healed up fast. I now run and play even better than before. I recommend her to all of my four legged friends.
John Y.
28 Apr 2014
Van Aken Pet Hospital has saved so many of our pets through the 10 years we have been with them. They have carrying staff and Dr. Johnson does a great job with our dogs and cats.
Tara Walker
16 Oct 2013
This is by FAR the absolute best place to go for your furry family (meaning pets!). My family and I have been going here (to Dr. Johnson) for over 25 years. Even though I live in Maricopa, I still tra...
This is by FAR the absolute best place to go for your furry family (meaning pets!). My family and I have been going here (to Dr. Johnson) for over 25 years. Even though I live in Maricopa, I still travel all the way to this vet. <3
Lindsay Smith
14 Oct 2013
Love Dr.Johnson and the staff. I have been going there 14 years. Dr.Johnson is very dedicated and sincere. Tony and everyone in the back will go the extra mile for you. I have had to put a couple of m...
Love Dr.Johnson and the staff. I have been going there 14 years. Dr.Johnson is very dedicated and sincere. Tony and everyone in the back will go the extra mile for you. I have had to put a couple of my furry babies down due to cancer and it gave me comfort to know Dr.Johnson will exhaust all efforts as if it was her own furry pet.
Abcde F.
6 Oct 2013
Dr. Suzaane Johnsen it means a lot to have a doctor who is gifted and caring. Thanks for everything you and your staff have done to make my girls well. We all love you and the Van Aken Pet Hospital st...
Dr. Suzaane Johnsen it means a lot to have a doctor who is gifted and caring. Thanks for everything you and your staff have done to make my girls well. We all love you and the Van Aken Pet Hospital staff lots and lots. Hope you know how much you're appreciated. Hugs and Kisses to all. Roxie, Muffin, & Joyce.
peterandmary
19 Mar 2013
Dr. Suzanne Johnsen at the Van Aken Pet Hospital is so kind hearted. My wife and I ran into financial difficulties but our pit bull got into a fight was was in extremely bad shape. She operated on him...
Dr. Suzanne Johnsen at the Van Aken Pet Hospital is so kind hearted. My wife and I ran into financial difficulties but our pit bull got into a fight was was in extremely bad shape. She operated on him and patched him up. Whereas the bill should have been huge she worked out what we could afford. We highly recommend her and her staff because the animal welfare always comes first. I will always take my pets to her and when I can pay her the price she deserves I will make it up to her. For now, I am so happy we have Ralph back. We love you Dr. Johnsen!!!!!!!!!!!!!!!!!!!!!!
Mark Wakeley
9 Aug 2011
Very affordable, took good care of my cats and my families pets as well. I would recommend them to my friends as well.
A Google User
3 Apr 2011
I will NEVER go back to that despicable pet hospital again! It should be shut down and the vet thrown in jail!
Ok, I took my rescued feral cat into there to get her spayed and first, the receptionist...
I will NEVER go back to that despicable pet hospital again! It should be shut down and the vet thrown in jail!
Ok, I took my rescued feral cat into there to get her spayed and first, the receptionist "fill in" was rude, and clearly did NOT know what he was talking about. Then I argued with the vet for several minutes about her "ear tipping policy." Apparently if you say you cat is/was a feral (wild) cat, she "requires" that the cats ear be tipped. If you don't know what that means, she wanted to cut the tip of my cats ear off! Then when I got her home, I found out that the deplorable vet put in a metal tie instead of dissoluble stitches! Not only did it get SERIOUSLY infected, but I had to remove it myself (mom was a vet) and give her massive amounts of broad-spectrum antibiotics. I am happy to say she is doing just fine thanks to my roommates help in assisting me in this whole endeavor. BUT if they are too damn cheap and ignorant to use dissoluble stitches they need to close their doors!!!!!!!!
As everyone else has blatantly put it. ONLY BRING YOUR ANIMAL THERE IF YOU WANT TO KILL THEM!!!!!!!!!!!!
FAQs
Where is Van Aken Pet Hospital located?
Van Aken Pet Hospital is located at 3869 W Indian School Rd, Phoenix, Arizona 85019. It's easily accessible to pet owners in the Phoenix area and surrounding communities.
What time does Van Aken Pet Hospital open and close each day?
Van Aken Pet Hospital is open Monday 07:30 AM - 17:00 PM, Tuesday 07:30 AM - 17:00 PM, Thursday 07:30 AM - 17:00 PM, Friday 07:30 AM - 17:00 PM. On Saturdays, it's open 09:00 AM to 12:00 PM. They are closed on Sundays.
Is Van Aken Pet Hospital open on Saturdays?
Yes, Van Aken Pet Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 12:00 PM.
Is Van Aken Pet Hospital open on Sundays?
No, Van Aken Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Van Aken Pet Hospital?
You can book an appointment online with Van Aken Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Van Aken Pet Hospital offer?
Van Aken Pet Hospital in Phoenix offers a range of veterinary services, including Dental Care, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Van Aken Pet Hospital offer pet dental care?
Absolutely. Van Aken Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Van Aken Pet Hospital?
Van Aken Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Phoenix has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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