Indian school animal hospital has been my go to vet since I moved to Scottsdale nearly 4 years ago. They have always been kind and professional, and have taken excellent care of my dog Bear. Recently, when I needed some help getting information on bear for a new apartment lease, the team went above and beyond to help me get the proper documentation I needed and were nothing but happy to help. I can't thank them enough!! We will miss the team as bear and I are moving to NYC, but we were lucky for all their services for the past few years. Thanks Indian school animal hospital! Read Less

We've been bringing the kids here for over thirteen years. Dr. D and her staff are awesome, and are genuinely concerned about all our pups. And Sammy loves coming here to stare out the window, fascinated by the tortoises out back! Read Less

The staff was courteous the office was clean the doctor was very attentive to my animal and his needs. Definitely planning on making this my regular vet. Staff went above and beyond for my animal I was very happy to have them them there for me when I needed them. Read Less

This is an Amazing place. I had a 9 year old Pitbull that unfortunately couldn't be saved. A week after he passed, when I was down and out I received a card in the mail from the whole staff saying how great of a dog he was. It was a very kind gesture and it will never be forgotten. I wouldn't recommend any other vet in the phoenix area. Read Less

After finding a stray dog in the middle of the road and brining it in to this office for assistance on finding its home or the care it may need I was turned away.  The workers in the front could care less and basically said "sorry, not our problem". It wasn't until several minutes after I walked out of the building with the dog that the lady came running out saying that she would take the dog after all (which obviously seemed weird) so I looked at the paper in her hands and it was a reward paper for that exact dog. The fact that the people who are there to care for our pups showed zero compassion for that lost dog until there was a reward involved was extremely unsettling and not the character of a person I would want caring for my animal. Read Less

Both of my fur babies - cat & dog - visit Dr. Delac and her sweet, caring staff. I'm always given follow up phone calls to check on my pets' condition, and I never receive anything but smiles while at their office! Very happy I've started taking my animals to Indian School Animal Hospital, highly recommend. Read Less

Dr D is the best vet we've ever had! Dr Draper is an excellent surgeon. They're like the Dynamic Duo. Their skills compliment each other so well.The Front desk staff are always so cheerful and helpful, and the vets assistants are very well trained and very caring. Read Less

This place is amazing! I have been going there for years! Dr. Delac & Dr. Draper are awesome! They always help my pets out when they are in need! If you like a smaller Vet Hospital with a loving staff this is the place! Thanks for Helping Blaze, Cheza, & Reggie out! Read Less

Our Dog, Sebastian, presented with stroke like symptoms on Friday. After contacting ISAH we took him to the Emergency Vet Hospital on 23rd Ave and Glendale where they determined he wasnt having a stroke but what seemed to be a bad reaction to a scorpion sting. The next day, one of the technicians from ISAH called to check on him. I have been in the Veterinary field for almost 7 years, worked with some of the best vets in the U.S. and oversees and  that follow up call, was from our persective, the clinic  going above and beyond and we really appreciated that. The entire staff over there are, in my husband and I's opinion exceptional and that is why we will continue to sing their praises to our friends and family and anyone else we come across who are looking for an exceptional Veterinarian! Read Less

05-23-2011Our just-turned-16-year-old cat started acting listless over the weekend but was drinking and eating regularly.  By Monday morning he was definitely getting weaker and threw up the water he had drunk that morning.  I phoned our regular vet's office but she was out of town.  Their staff recommended Indian School Animal Hospital.I phoned ISAH and advised the girl that our elderly feline was in distress.  I stated I wanted a kidney panel done to see where his values were in order to make a decision about care or euthanasia.  I was quoted $53.50 for the office call/exam and $51.50 for the basic kidney blood work.  They said we could bring our pet in at 1:30 pm but I asked if they could get him in any earlier as our pet was in obvious distress.  I was told we could bring him in at 10:30 am. Upon arriving at ISAH there were no other customers there and we were told we could take our pet right in to the exam room.  A technician came in and weighed our cat, said his temperature was low and breathing irregularly.  The tech said he was going to take our pet in the back to put him on a heating pad and give him oxygen.  I stated we needed to keep costs down as much as possible.The vet, Dr. Lori Delac, apparently examined our pet in their back area.  She came and spoke with us telling us the obvious, our pet was in critical distress...said she would write up a treatment estimate for us.After several minutes the technician came in with a long list of diagnostic tests and recommended treatments for a total of $934.00.  This included the kidney blood work now of $129.00.  I stated I was advised that it was $51.50 to which I was given the explanation that would have been the cost if they sent the blood work out instead of doing it in-house.  I said I had advised the girl I had spoken with that this was a critical situation and asked for my cat back.  We were left in the exam room for several minutes so I proceeded to go through their back door into the back area to retrieve my pet.  The vet then approached me to tell me how critical my pet's condition was...I said I know, that's why we are seeking a vet's help, we will seek help elsewhere and asked for my pet back again.  Dr. Delac repeated that my pet was in critical condition, I repeated I know and want my pet back so I can seek help elsewhere.  Dr. Delac still refused to return my pet and gave me a card for an emergency clinic which I threw into the garbage can again requesting my pet back.  The tech came and told us they were charging us for the office call and oxygen, I reminded the tech I did not authorize the oxygen.  The tech wanted us to go to the desk to make the payment.  Again, I requested my pet back before making any payments.  They finally brought our now further distressed pet to us and we paid the bill for the office call as the vet had apparently taken off the oxygen charge.We got into our car and I phoned another vet's office on our way home.  They said they could see him right now, took some basic info over the phone and we arrived at their facility while still on the call.  They took us right in, the vet immediately examined our pet and told us the obvious...that running diagnostic tests would not change the fact our pet was in critical condition and she recommended euthanasia to which we consented.  Prior to our arrival at ISAH the staff had been made aware of the serious condition of our pet and did not provide us with the proper information regarding the kidney panel blood test.  Once Dr. Delac examined our pet, it was obvious as the second vet stated, that our pet was in trouble and should have given the same prognosis as the second vet had...that diagnostic testing and treatment would not improve his condition...and recommend euthanasia.  The main objective of ISAH was to play upon our emotions and to give us false hope through recommending tests and services that were obviously not going to change the fact our pet was dying.  Instead, the whole ISAH experience severely increased our pet's stress and pain during his last minutes of life.Some additional notes:  The whole facility reeked of urine and feces upon arrival.  The tech had taken our pet's temperature with an anal thermometer instead of the more current method in the ear.  When he removed the un-covered thermometer he swiped it with some type of gauze and placed it back into the drawer without further cleaning/sterilization. Read Less

Great vet, staff, clinic, arguably the best out of many, many, many over multiple states. Affordable, convenient, accomodating, professional. Cozy waiting room, check for the roaming clinic cat, the occasional cage of rescued(?) kittens to keep you company, and, of course the steathly turtle on site beyond the floor to ceiling window pane on the south side of the front room; look again, it's terrapin!!! Read Less