34 Reviews

Pinnacle Peak Animal Hospital

Scottsdale, Arizona
Reviews
Jackie Mesa
23 Jun 2018
REPORT
Most offices can probably maintain a healthy dog. It's preventative and critical care that make a differnece. 3 other vets identified identified cancer in my dog just by looking at him. Pinnacle peak ... Read More
Most offices can probably maintain a healthy dog. It's preventative and critical care that make a differnece. 3 other vets identified identified cancer in my dog just by looking at him. Pinnacle peak dismissed it despite my ongoing concern of the growing lumps, and finally referred me out when it got too big for my dog to live with, and for them to handle. On my request, Dr. Dawskn even took a sample and STILL missed it - something the referral surgeon said gave unmistakeabke visual confirmation- but Dawson never suggested malignancy never nor sent it to cytology. I'll always wonder how much of my dog's longevity is being cut short by this critical ongoing oversight. Read Less
Henry Garcia
27 May 2018
REPORT
Caring Vets & staff.
Mike Osborne
10 May 2018
REPORT
They've been with us for several pets over almost 20 years. Care is always excellent
Sharon Rattler
17 Aug 2017
REPORT
Saw Dr Clinton today with Gidget my golden rat 16 months I give her a 10 today She was very friendly thoughtful concerned very helpful Front desk very friendly clean easy parking Goldminer GOLDENS Sh... Read More
Saw Dr Clinton today with Gidget my golden rat 16 months I give her a 10 today She was very friendly thoughtful concerned very helpful Front desk very friendly clean easy parking Goldminer GOLDENS Sharon Rattlet Read Less
MIKE S
12 Aug 2017
REPORT
Vets are great. Rest of the team not so much. Cindy is moody. Abe screwed up my appointment times. Another lady seemed scared of my cat. Probably won't go back
D Anderson
29 Jun 2017
REPORT
The PPAH doctors have provided consistent, professional, compassionate healthcare for my cats for almost 20 years. I appreciate having all treatment options fully explained to me so I may make informe... Read More
The PPAH doctors have provided consistent, professional, compassionate healthcare for my cats for almost 20 years. I appreciate having all treatment options fully explained to me so I may make informed decisions about the care of my pets, especially as they approach their 'golden years'. The assistants and staff have always been friendly, helpful, and caring. I highly recommend Pinnacle Peak Animal Hospital! Read Less
Sue Lesse Kaplan
25 Jan 2017
REPORT
All the doctors are wonderful and the staff is so caring. They provide the best care, are always available, and I would never consider another place.
Adrienne Rigg
23 Jan 2017
REPORT
Absolutely love them. We moved to Arizona a bit more than a year ago and they have been wonderful.
Lisa H.
16 Dec 2016
REPORT
We have been going to PPAH for 12 years and even after we moved further away, we always come back.  They are the best and treat Max and Jaz with kindness.  They take the time to answer any questions a... Read More
We have been going to PPAH for 12 years and even after we moved further away, we always come back.  They are the best and treat Max and Jaz with kindness.  They take the time to answer any questions and never make you feel rushed.  I have called several times when one of our animals was sick and they got us in right away.  Best doctors and staff!!! Read Less
Karleen W.
8 Dec 2016
REPORT
Dr Dawson is awesome but love all the vets! The front desk staff always seems professional & very understanding to my concerns. Highly recommended!
Paige Livingston
21 Nov 2016
REPORT
Dr. Izumi is the best you will ever find! She's kind, sincere and knowledgable. Definitely take your pets to her!
Scott Landucci
24 Sep 2016
REPORT
People, this is where you take your loved ones. Dr Stevenson and her entire staff are amazing and their prices and services are extremely fair. They truly love their patients and it shows...my Annie a... Read More
People, this is where you take your loved ones. Dr Stevenson and her entire staff are amazing and their prices and services are extremely fair. They truly love their patients and it shows...my Annie and Auggie love Dr S! Read Less
Amber Sloan
8 Sep 2016
REPORT
My Boxer and I just had our first visit with Pinnacle Peak Animal Hospital and I am certain we will continue to go here!! Typically my dog is anxious to leave any vet office but this was not the case ... Read More
My Boxer and I just had our first visit with Pinnacle Peak Animal Hospital and I am certain we will continue to go here!! Typically my dog is anxious to leave any vet office but this was not the case this time, he came out of the back room looking much happier. My first visit assures me they are doing a wonderful job and truly care about what they are doing! Dr. Izumi took her time with a thorough inspection physically and verbally as if she was caring for her own fur baby. I am sure we are getting the treatment we needed that we did not get at our last visits at other vet offices. I recommend anyone in the area in need of a vet to check them out. Read Less
Dianne Weaver
10 Aug 2016
REPORT
Just wanted to thank Megan for stopping to help us catch our 2 dogs that got out, as well as working hard to find a neighbor's dog who also got out. We appreciate you putting our dog in you car with y... Read More
Just wanted to thank Megan for stopping to help us catch our 2 dogs that got out, as well as working hard to find a neighbor's dog who also got out. We appreciate you putting our dog in you car with your kids, pulling the thorns out of him, and bringing him to us.Read Less
Kimberly M.
19 Jul 2016
REPORT
Excellent service and care for my elderly cat. Everyone is so kind and gentle with the animals. Genuine concern for their well being.
Karen H.
12 Apr 2016
REPORT
We are so disappointed with our experience and the suffering our little 4 month old Cocker Spaniel had to go through.....not once, but TWICE....if you can believe it.  At four months they took her out... Read More
We are so disappointed with our experience and the suffering our little 4 month old Cocker Spaniel had to go through.....not once, but TWICE....if you can believe it.  At four months they took her out of our view to 'the back', not telling us they were shaving her tummy to check her bladder. ??  That night we ended up in the animal emergency room with a very, very uncomfortable puppy.  It seems she has an allergy to 'metal' (from the razor), causing her to just go crazy with discomfort.  It took an ENTIRE WEEK for her to feel normal again, taking pills and wearing the 'cone of shame' around her neck.  Ok, unusual, yes....but when you explain what happened and that you NEVER WANT YOUR PUPPY TO GO THROUGH THAT AGAIN (!).....you would think they would listen.  At 5 1/2 months old, they assured us it was time for her to be spayed and AGAIN we went over the NOT SHAVING HER TUMMY too closely.  GUESS WHAT????  They did it again.......and we were back at the animal hospital, with our puppy not only cut open, but manic at the same time......something 'parents' never want to see their 'child' go through.  Dr. Stephenson, the owner of Pinnacle Peak Animal Hospital, once she was made aware of our SECOND bad experience, called the house a few times, in her plastic, insincere way, to inquire how our puppy was doing. !!  HORRIBLE, THAT'S HOW !!We will NEVER go there again.  I can only recommend that if you DO take your pet there by mistake, NEVER let your animal OUT OF YOUR SIGHT !! Read Less
Anita Baker
4 Mar 2016
REPORT
We have been going to Pinnacle Peak Animal Hospital for approximately 19-20 years. We have never received anything but the best of care and concern for our four legged kids. We cannot say enough goo... Read More
We have been going to Pinnacle Peak Animal Hospital for approximately 19-20 years. We have never received anything but the best of care and concern for our four legged kids. We cannot say enough good things about Dr. Stevenson and her staff. Thank you all for everything through the years Read Less
Kathy Measaw Greenberg
7 Jan 2016
REPORT
Our family had to put our beloved 13 year old yellow labrador, Oakley down yesterday and I can't begin to tell you how compassionate and caring the staff was. I want to say a special thank you to Meg... Read More
Our family had to put our beloved 13 year old yellow labrador, Oakley down yesterday and I can't begin to tell you how compassionate and caring the staff was. I want to say a special thank you to Meghan. You have the best demeanor and you're definitely in the right profession as we were so moved by the fact that you even teared up during our time there with Oakley and explained everything so well and so gently. We were wondering how we could possibly leave her afterwards but knowing Meghan was with her when we left gave us all so much peace. Thank you from the bottom or our grieving hearts. From the Greenberg and Boyd Families Read Less
Sara E.
23 Nov 2015
REPORT
We unfortunately  had to put our beloved 16 year old Coco down last week because of an illness.  I really wanted to have an at-home euthanasia vet come but they cost $300-400 and we weren't in a posit... Read More
We unfortunately  had to put our beloved 16 year old Coco down last week because of an illness.  I really wanted to have an at-home euthanasia vet come but they cost $300-400 and we weren't in a position to spend that kind of money.  I had gone with my son to Banfield to put his cat down a couple months ago and was not impressed with the demeanor or the cost at the hospital.  I called several veterinarians close by our home,  including Pinnacle Peak Veterinary,  to inquire about their services and cost.  Holly was so kind and considerate on the phone.  She offered to get us in right away and the cost for the entire procedure was less than $80 (which I believe is less expensive than the Humane Society and far less than surrounding vets I had called).   From the moment we got there,  the staff was amazing.  They had a room waiting for us and had a really soft blanket on the examination table.  They asked if we had any questions or concerns and gave us all the time we needed.  Dr Izumi was kind and considerate with us and very sweet and gentle with our pet.   She made sure to answer any questions or concerns and asked if I wanted to hold Coco in my lap during the procedure.   Because my husband,  daughter and I were distraught,  they gave us time with our little girl after the procedure and told us not to worry about payment at that time.   I really appreciated their thoughtfulness during this extremely difficult time.  They accommodated us in every way possible and,  as a result,  we will entrust them with our other pets' care in the future.  I want to thank the entire staff there for making this difficult experience a warm and dignified memory for us. Read Less
Steve Adelman
12 Nov 2015
REPORT
We love Pinnacle Peak Animal Hospital. All of the staff treat our cat, Hobbes, like he's a celebrity, and they're nice to me too.
Hino Ryoichi
31 Oct 2015
REPORT
My dog died in successive overnight pain after Dr. D turned down our emergency call for help. He was obsessed with an assumption that his treatment was right and totally off-the-guard on the downside... Read More
My dog died in successive overnight pain after Dr. D turned down our emergency call for help. He was obsessed with an assumption that his treatment was right and totally off-the-guard on the downside risk of IMHA, which even ordinary person could find by searching the web. On the other hand, Dr. S called us to inform the blood test result from outsourced laboratory to tell my dog was terminal cancer, no treatment available and what we could do was only to wait him die. Also she added that we should take his dead body to no other place than theirs. She corrected her view 3 hour later but professionals with ordinary attentiveness would never jump to such an frivolous action. The common weakness both Dr.s have is a lack of 'due professional care' and that is a fatal flaw to medical profession who handle lives. I'd retired from auditing and consulting services to US listed companies as a CPA, CIA, CISA in Japan, and though I don't deny their excellence in people skills but cannot help saying their professional knowledge, skill, and consideration to patients are substandard.Read Less
E Forero
22 Sep 2015
REPORT
Being that my primary vet is located in NY, I came upon PPAH by chance. New to Arizona, and unsure of where to take my beloved pups, I'm glad I came here. My fur kids have received wonderful and fr... Read More
Being that my primary vet is located in NY, I came upon PPAH by chance. New to Arizona, and unsure of where to take my beloved pups, I'm glad I came here. My fur kids have received wonderful and friendly care. My only reason for deducting a star is for the lack of disclosure. For peace of mind and my own understanding, I would've appreciated being told what was going to be/had been done. - Speaking for myself, when I'm worried and stressed about any of my babies (whether two-legged or four) being asked if I have any questions [without any information] only leaves me confused in the moment.Read Less
Kristi Robertson
21 Sep 2015
REPORT
Dr. Stevenson, Dr. Izumi and the Pinnacle Peak Animal hospital team are fantastic! They are providing great care for my dog, Stevi, a diabetic rescue. The team is always available to answer my questio... Read More
Dr. Stevenson, Dr. Izumi and the Pinnacle Peak Animal hospital team are fantastic! They are providing great care for my dog, Stevi, a diabetic rescue. The team is always available to answer my questions. Highly recommend.Read Less
Dave S.
16 Sep 2015
REPORT
We have taken our shelter acquired kitty here since day one. Dr Izumi has always given her outstanding care and has shown a genuine concern for her health. We elected to not declaw her and their staff... Read More
We have taken our shelter acquired kitty here since day one. Dr Izumi has always given her outstanding care and has shown a genuine concern for her health. We elected to not declaw her and their staff taught us the correct way to trim her claws and when she got sick they got us a same day appointment. The medical services here are actually superior to the medical services we receive down the street at our family doctor. If you are looking for a great vet, you are going to like this place. Read Less
Harvey Gillis
15 Sep 2015
REPORT
As professional, qualified & courteous as a vet and pet clinic can ever be. Absolutely trust them and they never gouge you like a franchise operation.
Elyse Kilbride
14 Sep 2015
REPORT
The doctors and staff at P.P.A.H. are wonderful. They are efficient, professional and so compassionate. Whether you are making an appointment at the front desk, or meeting with one of the veterinarian... Read More
The doctors and staff at P.P.A.H. are wonderful. They are efficient, professional and so compassionate. Whether you are making an appointment at the front desk, or meeting with one of the veterinarians you know you are getting excellent care. While rates may not be the first concern for many of us animal lovers P.P.A.H. is very fairly priced. I have recommended this practice to my friends and hope you check it out, too! I just want to add that our cats have been to this hospital for everything from regular checkups to end of life care. Currently they are treating one of our kitties for an emergency case of poisoning from the tiger lily flower. Not only did Dr. Stevenson and her terrific staff get our cat through...they got us through as well. Special thanks to Meghan! Read Less
Amber B.
19 Aug 2015
REPORT
I've been bringing my pets to Dr Dawson at Pinnacle Peak Animal Hospital for 6 years now.  Dr Dawson is one of the most caring people I have ever met. He truly cares for his animal patients. I really ... Read More
I've been bringing my pets to Dr Dawson at Pinnacle Peak Animal Hospital for 6 years now.  Dr Dawson is one of the most caring people I have ever met. He truly cares for his animal patients. I really feel that it's an honest practice that doesn't order unnecessary tests or recommend expensive treatments. When ever we've had tests done, he always calls the next day with the results and takes the time to explain things. When one of our cats died a couple of years ago, the practice sent a sympathy card, which was really appreciated. I highly recommend Pinnacle Peak Animal Hospital and especially Dr Dawson. Read Less
Ryoichi H.
14 Apr 2015
REPORT
My dog died in pain all through that night.On the day before my dog died, his health visibly and physically deteriorated so I called PPAH and asked Dr. D for help. It was about 20 minutes before the c... Read More
My dog died in pain all through that night.On the day before my dog died, his health visibly and physically deteriorated so I called PPAH and asked Dr. D for help. It was about 20 minutes before the closing time of 7 o'clock. I explained to Dr. D that my dog looked to be in a critical condition. My dog had collapsed on the floor and was shaking. He advised me to put the prescription dosage back to the proviso level and watch him for 2 days but never suggested to bring him in to PPAH immediately or take him to another emergency hospital. Why?For 12 hours we never imagined he would die in spite of his severe diarrhea and vomit because Dr. D was so confident about his his diagnostic and the recovery of our dog.At his last moment, he tried to crawl up as close as possible to my wife and winked only once as if giving his final word.I don't understand why the business manager made a comment on my review after 6months of his death and 5months after the review on YELP, which revived my sorrow.If he is really a caring person, why he never called me after his death.I'll provide another fact which contradicts manager's comment.On the next day of our first visit to PPAH, Dr. S called my wife to tell the result of outsourced blood test.She told that the result showed terminal blood cancer without doubt, our dog would die anytime soon, and nothing could be done to save his life, and directed my wife to bring the body to the hospital after his death. 3 hours later she called us and told that it wasn't a terminal blood cancer.3 months ago, the dog my daughter owned died of terminal cancer.Dr. H from Dynamite Creek Animal Hospital reconfirmed his reading of the blood test result with the laboratory doctor before telling the result. He also prescribed pain killer for the dog, so the dog died a week later without noticeable pain.I strongly do not recommend Pinnacle Peak Animal Hospital to any pet owners. For those who seriously care about the life of a pet and whose pet is diagnosed IMHA, AIHA, ITP and non-regenerative anemia, or difficult complicated diseases, you should take your pet(s) to another animal hospital that staffs knowledgeable, competent, and compassionate doctors.My dog, a sheltie, was diagnosed IMHA by Dr. D at PPAH and was prescribed Prednisone (Steroids). The medicine initially helped fight off the disease and my dog made quite a miraculous recovery. After seeing my dog recover, Dr. D decided to reduced the dosage by 33% of initial prescription. After three weeks, he decided to reduce the dosage the second time by additional 25%. He seemed to have decided on the drastic reduction just by looking at the value of hematocrit. I believe this drastic reduction in dosage caused my dog to died one week after the second reduction. Upon second reduction, the value of hematocrit was slightly down compared to the first reduction.My wife and I blindly trust the "Dr" for his recommendation because he was a licensed veterinarian. He was a very nice doctor though we are doubtful of his expertise or care. He lacked the knowledge of how serious reducing the steroid could affect an animal. Through out own research, after my dog passed, we found out that any doctor who's knowledgeable on IMHA would not have recommend such a drastic reduction in medication in such a short time unless certain conditions are met. We believe that if we could have taken our dog to an expert who had knowledge and compassion, our dog would still be alive today.So, if you really care about your pet and want an competent and compassionate doctor, I highly recommend looking at another animal clinic/hospital. Read Less
Christine Levinson
16 Oct 2014
REPORT
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment'... Read More
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment's veterinarians, beyond what is listed on their website, and found the PPAH vets to be the most qualified. The entire staff seem passionate about what they do. The front desk staff and vet techs are fabulous to work with. Every single time I've had concerns about one of my cats and asked PPAH if they could see them that same day, PPAH has been accommodating and found a way to schedule them in at the end of the day. I'm always so grateful to their staff for this. Bottom line: This place is purrfect! Read Less
Christine L.
15 Oct 2014
REPORT
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment'... Read More
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment's veterinarians, beyond what is listed on their website, and found the PPAH vets to be the most qualified. The entire staff seem passionate about what they do. The front desk staff and vet techs are fabulous to work with.Every single time I've had concerns about one of my cats and asked PPAH if they could see them that same day, PPAH has been accommodating and found a way to schedule them in at the end of the day. I'm always so grateful to their staff for this. Bottom line: This place is purrfect! Read Less
Joe T.
3 Apr 2014
REPORT
We have two dogs and love this place.  More often than not we see Dr. Stevenson but have also seen Dr. Bates and Dr. Dawson.  They are all terrific, caring, knowledgeable and you can tell that they re... Read More
We have two dogs and love this place.  More often than not we see Dr. Stevenson but have also seen Dr. Bates and Dr. Dawson.  They are all terrific, caring, knowledgeable and you can tell that they really care.  They also know their limitations.  Our one dog had a displaced patella. They diagnosed it and sent us to an ortho vet for the surgery because they only do minor surgery here (spay/neuter, removing "things", etc.).The tech staff are wonderful.  They're very gently with your sick pet and go out of their way to make them feel comfortable.  Another nice touch is that I've always gotten a phone call within a day or two to see how my dog is doing if I bring him or her in for something non-routine.  The vet calls, not the tech. That personal touch is appreciated. Read Less
Linda De Fusco
16 Nov 2013
REPORT
A veterinarian that does business like I do, a hand written card and signed by the staff in condolence! Pinnacle Peak Animal Hospital, you are very special to us! They did not know we have another dog... Read More
A veterinarian that does business like I do, a hand written card and signed by the staff in condolence! Pinnacle Peak Animal Hospital, you are very special to us! They did not know we have another dog or that we would again. Thank you! You will care for our kids! Read Less
Katie Klein
27 Sep 2013
REPORT
These people saved my dog, Morgan's life. The vets and staff are all AMAZING. My puppy needed emergency surgery after she ripped out her stitches from her spaying I had done in San Diego. They saved b... Read More
These people saved my dog, Morgan's life. The vets and staff are all AMAZING. My puppy needed emergency surgery after she ripped out her stitches from her spaying I had done in San Diego. They saved both ME and Morgan! I sent them doggie flowers this week to show my gratitude They are such kind people that took such good care of her. I cannot thank them enough!!!! You wont find a better ER Pet Clinic... Read Less
Lisa Kasanicky
25 Apr 2013
REPORT
We have been clients of Pinnacle Peak Animal Hospital for more than a decade and I can't say enough about their caring and knowledgeable staff. Through the best of times and the worst of times, PPAH h... Read More
We have been clients of Pinnacle Peak Animal Hospital for more than a decade and I can't say enough about their caring and knowledgeable staff. Through the best of times and the worst of times, PPAH has treated our pets as family and we truly appreciate everything they have done for us. Highly recommend! Read Less
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Please call
(480) 585-7511
23425 North Scottsdale Road
Scottsdale Arizona 85255
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
08:30AM-12:00PM
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Pinnacle Peak Animal Hospital

Scottsdale, Arizona
(34)
23425 North Scottsdale Road
Scottsdale Arizona 85255
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
08:30AM-12:00PM
Jackie Mesa
23 Jun 2018
REPORT
Most offices can probably maintain a healthy dog. It's preventative and critical care that make a differnece. 3 other vets identified identified cancer in my dog just by looking at him. Pinnacle peak ... Read More
Most offices can probably maintain a healthy dog. It's preventative and critical care that make a differnece. 3 other vets identified identified cancer in my dog just by looking at him. Pinnacle peak dismissed it despite my ongoing concern of the growing lumps, and finally referred me out when it got too big for my dog to live with, and for them to handle. On my request, Dr. Dawskn even took a sample and STILL missed it - something the referral surgeon said gave unmistakeabke visual confirmation- but Dawson never suggested malignancy never nor sent it to cytology. I'll always wonder how much of my dog's longevity is being cut short by this critical ongoing oversight. Read Less
Henry Garcia
27 May 2018
REPORT
Caring Vets & staff.
Mike Osborne
10 May 2018
REPORT
They've been with us for several pets over almost 20 years. Care is always excellent
Sharon Rattler
17 Aug 2017
REPORT
Saw Dr Clinton today with Gidget my golden rat 16 months I give her a 10 today She was very friendly thoughtful concerned very helpful Front desk very friendly clean easy parking Goldminer GOLDENS Sh... Read More
Saw Dr Clinton today with Gidget my golden rat 16 months I give her a 10 today She was very friendly thoughtful concerned very helpful Front desk very friendly clean easy parking Goldminer GOLDENS Sharon Rattlet Read Less
MIKE S
12 Aug 2017
REPORT
Vets are great. Rest of the team not so much. Cindy is moody. Abe screwed up my appointment times. Another lady seemed scared of my cat. Probably won't go back
D Anderson
29 Jun 2017
REPORT
The PPAH doctors have provided consistent, professional, compassionate healthcare for my cats for almost 20 years. I appreciate having all treatment options fully explained to me so I may make informe... Read More
The PPAH doctors have provided consistent, professional, compassionate healthcare for my cats for almost 20 years. I appreciate having all treatment options fully explained to me so I may make informed decisions about the care of my pets, especially as they approach their 'golden years'. The assistants and staff have always been friendly, helpful, and caring. I highly recommend Pinnacle Peak Animal Hospital! Read Less
Sue Lesse Kaplan
25 Jan 2017
REPORT
All the doctors are wonderful and the staff is so caring. They provide the best care, are always available, and I would never consider another place.
Adrienne Rigg
23 Jan 2017
REPORT
Absolutely love them. We moved to Arizona a bit more than a year ago and they have been wonderful.
Lisa H.
16 Dec 2016
REPORT
We have been going to PPAH for 12 years and even after we moved further away, we always come back.  They are the best and treat Max and Jaz with kindness.  They take the time to answer any questions a... Read More
We have been going to PPAH for 12 years and even after we moved further away, we always come back.  They are the best and treat Max and Jaz with kindness.  They take the time to answer any questions and never make you feel rushed.  I have called several times when one of our animals was sick and they got us in right away.  Best doctors and staff!!! Read Less
Karleen W.
8 Dec 2016
REPORT
Dr Dawson is awesome but love all the vets! The front desk staff always seems professional & very understanding to my concerns. Highly recommended!
Paige Livingston
21 Nov 2016
REPORT
Dr. Izumi is the best you will ever find! She's kind, sincere and knowledgable. Definitely take your pets to her!
Scott Landucci
24 Sep 2016
REPORT
People, this is where you take your loved ones. Dr Stevenson and her entire staff are amazing and their prices and services are extremely fair. They truly love their patients and it shows...my Annie a... Read More
People, this is where you take your loved ones. Dr Stevenson and her entire staff are amazing and their prices and services are extremely fair. They truly love their patients and it shows...my Annie and Auggie love Dr S! Read Less
Amber Sloan
8 Sep 2016
REPORT
My Boxer and I just had our first visit with Pinnacle Peak Animal Hospital and I am certain we will continue to go here!! Typically my dog is anxious to leave any vet office but this was not the case ... Read More
My Boxer and I just had our first visit with Pinnacle Peak Animal Hospital and I am certain we will continue to go here!! Typically my dog is anxious to leave any vet office but this was not the case this time, he came out of the back room looking much happier. My first visit assures me they are doing a wonderful job and truly care about what they are doing! Dr. Izumi took her time with a thorough inspection physically and verbally as if she was caring for her own fur baby. I am sure we are getting the treatment we needed that we did not get at our last visits at other vet offices. I recommend anyone in the area in need of a vet to check them out. Read Less
Dianne Weaver
10 Aug 2016
REPORT
Just wanted to thank Megan for stopping to help us catch our 2 dogs that got out, as well as working hard to find a neighbor's dog who also got out. We appreciate you putting our dog in you car with y... Read More
Just wanted to thank Megan for stopping to help us catch our 2 dogs that got out, as well as working hard to find a neighbor's dog who also got out. We appreciate you putting our dog in you car with your kids, pulling the thorns out of him, and bringing him to us.Read Less
Kimberly M.
19 Jul 2016
REPORT
Excellent service and care for my elderly cat. Everyone is so kind and gentle with the animals. Genuine concern for their well being.
Karen H.
12 Apr 2016
REPORT
We are so disappointed with our experience and the suffering our little 4 month old Cocker Spaniel had to go through.....not once, but TWICE....if you can believe it.  At four months they took her out... Read More
We are so disappointed with our experience and the suffering our little 4 month old Cocker Spaniel had to go through.....not once, but TWICE....if you can believe it.  At four months they took her out of our view to 'the back', not telling us they were shaving her tummy to check her bladder. ??  That night we ended up in the animal emergency room with a very, very uncomfortable puppy.  It seems she has an allergy to 'metal' (from the razor), causing her to just go crazy with discomfort.  It took an ENTIRE WEEK for her to feel normal again, taking pills and wearing the 'cone of shame' around her neck.  Ok, unusual, yes....but when you explain what happened and that you NEVER WANT YOUR PUPPY TO GO THROUGH THAT AGAIN (!).....you would think they would listen.  At 5 1/2 months old, they assured us it was time for her to be spayed and AGAIN we went over the NOT SHAVING HER TUMMY too closely.  GUESS WHAT????  They did it again.......and we were back at the animal hospital, with our puppy not only cut open, but manic at the same time......something 'parents' never want to see their 'child' go through.  Dr. Stephenson, the owner of Pinnacle Peak Animal Hospital, once she was made aware of our SECOND bad experience, called the house a few times, in her plastic, insincere way, to inquire how our puppy was doing. !!  HORRIBLE, THAT'S HOW !!We will NEVER go there again.  I can only recommend that if you DO take your pet there by mistake, NEVER let your animal OUT OF YOUR SIGHT !! Read Less
Anita Baker
4 Mar 2016
REPORT
We have been going to Pinnacle Peak Animal Hospital for approximately 19-20 years. We have never received anything but the best of care and concern for our four legged kids. We cannot say enough goo... Read More
We have been going to Pinnacle Peak Animal Hospital for approximately 19-20 years. We have never received anything but the best of care and concern for our four legged kids. We cannot say enough good things about Dr. Stevenson and her staff. Thank you all for everything through the years Read Less
Kathy Measaw Greenberg
7 Jan 2016
REPORT
Our family had to put our beloved 13 year old yellow labrador, Oakley down yesterday and I can't begin to tell you how compassionate and caring the staff was. I want to say a special thank you to Meg... Read More
Our family had to put our beloved 13 year old yellow labrador, Oakley down yesterday and I can't begin to tell you how compassionate and caring the staff was. I want to say a special thank you to Meghan. You have the best demeanor and you're definitely in the right profession as we were so moved by the fact that you even teared up during our time there with Oakley and explained everything so well and so gently. We were wondering how we could possibly leave her afterwards but knowing Meghan was with her when we left gave us all so much peace. Thank you from the bottom or our grieving hearts. From the Greenberg and Boyd Families Read Less
Sara E.
23 Nov 2015
REPORT
We unfortunately  had to put our beloved 16 year old Coco down last week because of an illness.  I really wanted to have an at-home euthanasia vet come but they cost $300-400 and we weren't in a posit... Read More
We unfortunately  had to put our beloved 16 year old Coco down last week because of an illness.  I really wanted to have an at-home euthanasia vet come but they cost $300-400 and we weren't in a position to spend that kind of money.  I had gone with my son to Banfield to put his cat down a couple months ago and was not impressed with the demeanor or the cost at the hospital.  I called several veterinarians close by our home,  including Pinnacle Peak Veterinary,  to inquire about their services and cost.  Holly was so kind and considerate on the phone.  She offered to get us in right away and the cost for the entire procedure was less than $80 (which I believe is less expensive than the Humane Society and far less than surrounding vets I had called).   From the moment we got there,  the staff was amazing.  They had a room waiting for us and had a really soft blanket on the examination table.  They asked if we had any questions or concerns and gave us all the time we needed.  Dr Izumi was kind and considerate with us and very sweet and gentle with our pet.   She made sure to answer any questions or concerns and asked if I wanted to hold Coco in my lap during the procedure.   Because my husband,  daughter and I were distraught,  they gave us time with our little girl after the procedure and told us not to worry about payment at that time.   I really appreciated their thoughtfulness during this extremely difficult time.  They accommodated us in every way possible and,  as a result,  we will entrust them with our other pets' care in the future.  I want to thank the entire staff there for making this difficult experience a warm and dignified memory for us. Read Less
Steve Adelman
12 Nov 2015
REPORT
We love Pinnacle Peak Animal Hospital. All of the staff treat our cat, Hobbes, like he's a celebrity, and they're nice to me too.
Hino Ryoichi
31 Oct 2015
REPORT
My dog died in successive overnight pain after Dr. D turned down our emergency call for help. He was obsessed with an assumption that his treatment was right and totally off-the-guard on the downside... Read More
My dog died in successive overnight pain after Dr. D turned down our emergency call for help. He was obsessed with an assumption that his treatment was right and totally off-the-guard on the downside risk of IMHA, which even ordinary person could find by searching the web. On the other hand, Dr. S called us to inform the blood test result from outsourced laboratory to tell my dog was terminal cancer, no treatment available and what we could do was only to wait him die. Also she added that we should take his dead body to no other place than theirs. She corrected her view 3 hour later but professionals with ordinary attentiveness would never jump to such an frivolous action. The common weakness both Dr.s have is a lack of 'due professional care' and that is a fatal flaw to medical profession who handle lives. I'd retired from auditing and consulting services to US listed companies as a CPA, CIA, CISA in Japan, and though I don't deny their excellence in people skills but cannot help saying their professional knowledge, skill, and consideration to patients are substandard.Read Less
E Forero
22 Sep 2015
REPORT
Being that my primary vet is located in NY, I came upon PPAH by chance. New to Arizona, and unsure of where to take my beloved pups, I'm glad I came here. My fur kids have received wonderful and fr... Read More
Being that my primary vet is located in NY, I came upon PPAH by chance. New to Arizona, and unsure of where to take my beloved pups, I'm glad I came here. My fur kids have received wonderful and friendly care. My only reason for deducting a star is for the lack of disclosure. For peace of mind and my own understanding, I would've appreciated being told what was going to be/had been done. - Speaking for myself, when I'm worried and stressed about any of my babies (whether two-legged or four) being asked if I have any questions [without any information] only leaves me confused in the moment.Read Less
Kristi Robertson
21 Sep 2015
REPORT
Dr. Stevenson, Dr. Izumi and the Pinnacle Peak Animal hospital team are fantastic! They are providing great care for my dog, Stevi, a diabetic rescue. The team is always available to answer my questio... Read More
Dr. Stevenson, Dr. Izumi and the Pinnacle Peak Animal hospital team are fantastic! They are providing great care for my dog, Stevi, a diabetic rescue. The team is always available to answer my questions. Highly recommend.Read Less
Dave S.
16 Sep 2015
REPORT
We have taken our shelter acquired kitty here since day one. Dr Izumi has always given her outstanding care and has shown a genuine concern for her health. We elected to not declaw her and their staff... Read More
We have taken our shelter acquired kitty here since day one. Dr Izumi has always given her outstanding care and has shown a genuine concern for her health. We elected to not declaw her and their staff taught us the correct way to trim her claws and when she got sick they got us a same day appointment. The medical services here are actually superior to the medical services we receive down the street at our family doctor. If you are looking for a great vet, you are going to like this place. Read Less
Harvey Gillis
15 Sep 2015
REPORT
As professional, qualified & courteous as a vet and pet clinic can ever be. Absolutely trust them and they never gouge you like a franchise operation.
Elyse Kilbride
14 Sep 2015
REPORT
The doctors and staff at P.P.A.H. are wonderful. They are efficient, professional and so compassionate. Whether you are making an appointment at the front desk, or meeting with one of the veterinarian... Read More
The doctors and staff at P.P.A.H. are wonderful. They are efficient, professional and so compassionate. Whether you are making an appointment at the front desk, or meeting with one of the veterinarians you know you are getting excellent care. While rates may not be the first concern for many of us animal lovers P.P.A.H. is very fairly priced. I have recommended this practice to my friends and hope you check it out, too! I just want to add that our cats have been to this hospital for everything from regular checkups to end of life care. Currently they are treating one of our kitties for an emergency case of poisoning from the tiger lily flower. Not only did Dr. Stevenson and her terrific staff get our cat through...they got us through as well. Special thanks to Meghan! Read Less
Amber B.
19 Aug 2015
REPORT
I've been bringing my pets to Dr Dawson at Pinnacle Peak Animal Hospital for 6 years now.  Dr Dawson is one of the most caring people I have ever met. He truly cares for his animal patients. I really ... Read More
I've been bringing my pets to Dr Dawson at Pinnacle Peak Animal Hospital for 6 years now.  Dr Dawson is one of the most caring people I have ever met. He truly cares for his animal patients. I really feel that it's an honest practice that doesn't order unnecessary tests or recommend expensive treatments. When ever we've had tests done, he always calls the next day with the results and takes the time to explain things. When one of our cats died a couple of years ago, the practice sent a sympathy card, which was really appreciated. I highly recommend Pinnacle Peak Animal Hospital and especially Dr Dawson. Read Less
Ryoichi H.
14 Apr 2015
REPORT
My dog died in pain all through that night.On the day before my dog died, his health visibly and physically deteriorated so I called PPAH and asked Dr. D for help. It was about 20 minutes before the c... Read More
My dog died in pain all through that night.On the day before my dog died, his health visibly and physically deteriorated so I called PPAH and asked Dr. D for help. It was about 20 minutes before the closing time of 7 o'clock. I explained to Dr. D that my dog looked to be in a critical condition. My dog had collapsed on the floor and was shaking. He advised me to put the prescription dosage back to the proviso level and watch him for 2 days but never suggested to bring him in to PPAH immediately or take him to another emergency hospital. Why?For 12 hours we never imagined he would die in spite of his severe diarrhea and vomit because Dr. D was so confident about his his diagnostic and the recovery of our dog.At his last moment, he tried to crawl up as close as possible to my wife and winked only once as if giving his final word.I don't understand why the business manager made a comment on my review after 6months of his death and 5months after the review on YELP, which revived my sorrow.If he is really a caring person, why he never called me after his death.I'll provide another fact which contradicts manager's comment.On the next day of our first visit to PPAH, Dr. S called my wife to tell the result of outsourced blood test.She told that the result showed terminal blood cancer without doubt, our dog would die anytime soon, and nothing could be done to save his life, and directed my wife to bring the body to the hospital after his death. 3 hours later she called us and told that it wasn't a terminal blood cancer.3 months ago, the dog my daughter owned died of terminal cancer.Dr. H from Dynamite Creek Animal Hospital reconfirmed his reading of the blood test result with the laboratory doctor before telling the result. He also prescribed pain killer for the dog, so the dog died a week later without noticeable pain.I strongly do not recommend Pinnacle Peak Animal Hospital to any pet owners. For those who seriously care about the life of a pet and whose pet is diagnosed IMHA, AIHA, ITP and non-regenerative anemia, or difficult complicated diseases, you should take your pet(s) to another animal hospital that staffs knowledgeable, competent, and compassionate doctors.My dog, a sheltie, was diagnosed IMHA by Dr. D at PPAH and was prescribed Prednisone (Steroids). The medicine initially helped fight off the disease and my dog made quite a miraculous recovery. After seeing my dog recover, Dr. D decided to reduced the dosage by 33% of initial prescription. After three weeks, he decided to reduce the dosage the second time by additional 25%. He seemed to have decided on the drastic reduction just by looking at the value of hematocrit. I believe this drastic reduction in dosage caused my dog to died one week after the second reduction. Upon second reduction, the value of hematocrit was slightly down compared to the first reduction.My wife and I blindly trust the "Dr" for his recommendation because he was a licensed veterinarian. He was a very nice doctor though we are doubtful of his expertise or care. He lacked the knowledge of how serious reducing the steroid could affect an animal. Through out own research, after my dog passed, we found out that any doctor who's knowledgeable on IMHA would not have recommend such a drastic reduction in medication in such a short time unless certain conditions are met. We believe that if we could have taken our dog to an expert who had knowledge and compassion, our dog would still be alive today.So, if you really care about your pet and want an competent and compassionate doctor, I highly recommend looking at another animal clinic/hospital. Read Less
Christine Levinson
16 Oct 2014
REPORT
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment'... Read More
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment's veterinarians, beyond what is listed on their website, and found the PPAH vets to be the most qualified. The entire staff seem passionate about what they do. The front desk staff and vet techs are fabulous to work with. Every single time I've had concerns about one of my cats and asked PPAH if they could see them that same day, PPAH has been accommodating and found a way to schedule them in at the end of the day. I'm always so grateful to their staff for this. Bottom line: This place is purrfect! Read Less
Christine L.
15 Oct 2014
REPORT
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment'... Read More
I highly recommend bringing your loved one(s) here. I have two cats and feel 100% confident that they receive great care. I moved to AZ in 2012 and researched the backgrounds of several establishment's veterinarians, beyond what is listed on their website, and found the PPAH vets to be the most qualified. The entire staff seem passionate about what they do. The front desk staff and vet techs are fabulous to work with.Every single time I've had concerns about one of my cats and asked PPAH if they could see them that same day, PPAH has been accommodating and found a way to schedule them in at the end of the day. I'm always so grateful to their staff for this. Bottom line: This place is purrfect! Read Less
Joe T.
3 Apr 2014
REPORT
We have two dogs and love this place.  More often than not we see Dr. Stevenson but have also seen Dr. Bates and Dr. Dawson.  They are all terrific, caring, knowledgeable and you can tell that they re... Read More
We have two dogs and love this place.  More often than not we see Dr. Stevenson but have also seen Dr. Bates and Dr. Dawson.  They are all terrific, caring, knowledgeable and you can tell that they really care.  They also know their limitations.  Our one dog had a displaced patella. They diagnosed it and sent us to an ortho vet for the surgery because they only do minor surgery here (spay/neuter, removing "things", etc.).The tech staff are wonderful.  They're very gently with your sick pet and go out of their way to make them feel comfortable.  Another nice touch is that I've always gotten a phone call within a day or two to see how my dog is doing if I bring him or her in for something non-routine.  The vet calls, not the tech. That personal touch is appreciated. Read Less
Linda De Fusco
16 Nov 2013
REPORT
A veterinarian that does business like I do, a hand written card and signed by the staff in condolence! Pinnacle Peak Animal Hospital, you are very special to us! They did not know we have another dog... Read More
A veterinarian that does business like I do, a hand written card and signed by the staff in condolence! Pinnacle Peak Animal Hospital, you are very special to us! They did not know we have another dog or that we would again. Thank you! You will care for our kids! Read Less
Katie Klein
27 Sep 2013
REPORT
These people saved my dog, Morgan's life. The vets and staff are all AMAZING. My puppy needed emergency surgery after she ripped out her stitches from her spaying I had done in San Diego. They saved b... Read More
These people saved my dog, Morgan's life. The vets and staff are all AMAZING. My puppy needed emergency surgery after she ripped out her stitches from her spaying I had done in San Diego. They saved both ME and Morgan! I sent them doggie flowers this week to show my gratitude They are such kind people that took such good care of her. I cannot thank them enough!!!! You wont find a better ER Pet Clinic... Read Less
Lisa Kasanicky
25 Apr 2013
REPORT
We have been clients of Pinnacle Peak Animal Hospital for more than a decade and I can't say enough about their caring and knowledgeable staff. Through the best of times and the worst of times, PPAH h... Read More
We have been clients of Pinnacle Peak Animal Hospital for more than a decade and I can't say enough about their caring and knowledgeable staff. Through the best of times and the worst of times, PPAH has treated our pets as family and we truly appreciate everything they have done for us. Highly recommend! Read Less
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