Raintree Pet Resort And Medical Center

The entire vet team is incredible. Dr. Savard took his time with my cat. I love that they put a rug on the table...nowhere else I've ever taken an animal to has bothered to do this one small thing. They were also able to get me in on very short notice. Read Less

I can’t say enough about our wonderful experience with Raintree Pet Resort!! We are from Alaska and got a puppy while we were visiting. We needed a vet to check her and make sure she was healthy. I called Raintree and from the first phone call through checkout I was totally impressed. Their friendly service is something that is rarely experienced and EVERY MEMBER OF THEIR TEAM was incredibly friendly and knowledgeable. Karen (I think that was her name) the Assistant was full of puppy love for Luna and very full of info. for us. Dr Savard took all the time we needed to answer our overwhelming number of questions and never seemed impatient or in a hurry to move on to another patient. If we lived here in Scottsdale Raintree would be the place we’d go!! Thank you!! Read Less

Raintree Pet Resort is the cleanest most organized place I have ever taking Milo. The staff is wonderful and everyone treats Milo like he is part of the family. I wouldn't take him anywhere else and you shouldn't either. Read Less

Used to live closer but we still travel th 50 miles to go there, especially for their outstanding boarding faciliy. Their vet is top shelf. When we pull into the lot our lab literally drags us to the door. Read Less

I boarded my rabbits here while I was on vacation and I was very pleased with the care that was given to them! The whole facility was very clean and so was the cage when I picked the rabbits up. Very nice staff as well. I would definitely use them again. Thanks! Read Less

The place is clean. I have visited several locations since moving to Chandler, AZ 2 years ago and even though it takes me 30 minutes to get to Raintree Pet Resort, it is the only place that I have found comfort in leaving them. The staff is amazing and remembers the pups, the facility is clean and does not smell (which of the more than 20 places I have visited, is only one 1 of 2 that did not smell), the pups (or dogs as my family insists I call them since they are now 5 yrs. old) love it! Read Less

I love Raintree Pet Resort and Vet Clinic! You can tell how much everyone who works there truly loves animals. My experience with the vet  clinic and my new puppy was just as awesome. Karen is amazing and showed my nervous pup so much love when he was in for vet visits and boarding. During his stay she made sure to check on him regularly. When I came to pick him up he was with Auntie Karen getting lots of love and didn't even recognize his momma. :) When I went to tour the facility I was so impressed with how clean the kennels were and the nice splash pad and pool area for daycare. Their follow up phone calls are always a nice touch after a vet visit to be sure my pup is doing well following vaccines or if i had any additional questions. I also don't feel like they try to force extra services or tests on you like some vets have in the past. I'm so happy to have found this place. Read Less

We left our 2 parakeets there for 45 days while we were on vacation. Our birds got the best care - and my husband and I got the best care as well due to the terrific staff. We got e-mail updates and they were kind enough to text photos so that eased our anxiety about leaving them for so long. The facility is beautiful and clean but the staff is amazing - they all really like animals, birds and critters. That is the only place we will ever take our pets. Read Less

Raintree Pet Medical Center is by far the best place I have ever taken one of my animals. My thirteen year old cat, Shadow, was diagnosed with early Kidney failure, which started to take him faster than we originally thought it would. Dr. Benjamin Savard was absolutely amazing from the moment we brought our cat Shadow in to the moment we had to put him to sleep. He even personally talked to me on the phone every time I had a question or concern about my little guy. The staff here at Raintree really loves and values the pets they look after. I am very thankful for the love they gave Shadow within his last hours. They comforted me and definitely made the grieving process a whole lot easier. Thank you to the wonderful staff and Doctor. Read Less

Have had very good experiences when leaving my dog for Doggy Daycare at Raintree. It is a beautiful, clean, facility. The staff is always friendly and caring and my dog is always thrilled to go in and happy when I pick her up. Thank you, Raintree Pet Resort. Read Less

We were referred here by a friend of ours and we are so glad we decided to go here! We had just gotten our 12 week old puppy a few days before visiting and the the staff and Dr. Savard made sure our little guy was a healthy one! I have called since with (lots) of questions and they answer with enthusiasm to ease my concerns. Highly recommend! Read Less

This place is amazing, if I could give it 10 stars I would. They truly care about your pets. Every time I speak to the vet he genuinely wants to know all my concerns even though I'm a helicopter parent. I love this place and if I ever move I'll commute to keep my pets there. I boarded my puppy there for a few days and he came out happy and healthy with new friends. It's like camp for dogs. I love Raintree and all the staff and Dr. Read Less

We have been thrilled with Raintree. Ryan (very large dog) is well cared for, if not thoroughly spoiled, on his normal daycare days and when boarded. Dr Savard and the staff have been terrific with all our pets since moving to the area a couple of years ago. Read Less

I have been bringing my dogs to the Resort for years and have only positive things to say. The entire staff is top notch. They are beyond accommodating and truly love the animals that are entrusted to them. I do want to say, though - that as amazing as everyone at Raintree has always been, I came to fully understand the true character of each of them during a very difficult time recently when, very unexpectedly, I had to put my beloved cat down. From the initial phone call letting them know I was coming in to the last minutes with Sambo - I felt as though they were part of my family and I was the only person in the building. The care and attention that they gave was remarkable and Dr. Savard is truly one of a kind. He was patient and understanding and thorough and compassionate. I was not just another customer in those moments. I left feeling the comfort of true caring individuals and was blown away when a week or so later I received a sympathy card that was personally signed by each employee. You will not get the type of service provided anywhere else. The bar has been set by Raintree. Read Less

We would not trust our pets to anyone else.  The facility is clean and inviting.  The staff is always kind and friendly.  Dr. Savard is knowledgeable, non judgmental, and has been ahead of the curve with new outbreaks.  My dogs love it here and we've never hesitated or worried about leaving them.  Highly recommend! Read Less

Facility is very nice and clean. Still can't believe they offered us coffee or bottled water. The service from the front desk ladies to the vet tech to Dr. Savard was top notch. Helpful, informative, patient when Otis has a hard time letting them trim his nails and just wonderful. The Dr. was not rushing off to another appointment, he gave us helpful information and answered all of questions. Expense wise - I spent way less than I thought I would for a Scottsdale vet appt.- i love this place. Read Less

Warning!!!  Do not board your pet here.  They don't care about your pet and the onsite Vet is a false sense of security.  My dog is 8 yrs old and after her stay at Raintree, she now has diabetes, kidney disease and she is blind. Read Less

My puppy Sasha has been going there for some time now. Due to the quick action and the time they took to educate me about leptospirosis, my puppy did not contract the virus and has completed her needed shots to protect her in the future. A big thank you to the entire staff there for all the love and care you give to my fur baby. I would recommend you to anyone! Read Less

My dog conracted a serious virus there and I was not informed for over 30 days. As I talk with medical professionals, they tell me there was an outbreak from this place that could have been avoided if they had only told people when the first dog was diagnosed. I am suing, I want all my vet bills covered and I would suggest to anyone else whos dog got this virus"lepto" to do the same. This was the most neglegent case I have ever seen. And there is a vet at the facility who is very familiar with the seriousness of this disease. Bad place. My dog has been quarantined for 30 days and has another 30 to go. Oh did I mention it is deadly if not treated????? Read Less

For those who are considering using this facility, keep looking. I boarded my dog Bentley here for a week while I was on vacation. We used to take him to PetSmart for doggie day care and boarding, but I thought there must be a better option now that the winter has set in and the dogs can be outside more (PetSmart is all inside, perfect for the hot summer, less so for the winter). I spent alot of time researching places, and settled upon Raintree Pet Resort. I went twice in person beforehand to see the facility and meet the staff. First impressions were good, I was pleased and felt comfortable even though the prices were higher than I initially expected.My first impressions were wrong and I deeply regret boarding my dog here. When it was time to pick him up, my mother went in to get him. They told her that some dog disease (Leptospirosis) had been going around and to get our dog checked at the vet. They also claimed to have emailed me (which they did not, and yes I checked my spam) informing me of this disease. Needless to say I was very alarmed and immediately called my vet. They directly contacted Raintree to see what was going on. Turns out some dogs from out of state came in and may have infected the place with this Leptospirosis disease. This happened in September - I boarded my dog in late October, early November. NOT ONCE during my 3 times in this facility did anyone tell me I might be putting my dog in danger boarding him here. They knew about the issue before my dog came in for the first time. They should have told me about the risk of disease at their facility. They did not disclose this critical information and now my dog may be at risk!I am shocked that this place is still in business, and in horror that people still take their beloved animals here. My vet recommended The Pet Hotel which is where I will be taking Bentley from now on. I highly suggest anyone reading this review reconsider risking their pets health at Raintree Pet Resort and find somewhere more suitable. Read Less

We never board our dog so we were worried about leaving him anywhere, but after we toured the entire indoor and outdoor facility we felt good about leaving him here.The staff is extremely helpful and kind. Thanks for a great experience! Will definitely board here again if we need it. Read Less

I brought my new 9 week old puppy LoLa in today to have her looked at. She had little bumps on the top of her head and I was concerned. The staff was nothing but amazing ! Everyone was so sweet, caring and loving. They even sent us home with a bag of dog food and a goodie bag of stuff. We definitely will be back!! Read Less

The staff at this Pet Report are very careful to make sure all of your pets' needs are met. Just allow extra time when dropping off and picking up because they have lots of paperwork for you and the office is busy. They are very attentive and I feel comfortable having them take care of my furry baby. Read Less

I take my Dog every Saturday for day care and she loves it. When she comes home she is tired from all the play with her friends. She looks forward to going every Saturday. The staff is very friendly too. I have also taken her to board her while I travel. She loves it there and the treats I have them give her.Read Less

Our corgi has always had a positive experience here.  This place seems to be clean and safe, and the staff at the front counter is friendly and excited to see our dog.  Prices are reasonable, for the most part.  We typically buy a play session for each day as well.  Luckily we've never had to utilize the vet services, aside from a nail trim.  Our dog is very important to us, and we try not to board him if we don't have to.  But when we do, we feel comfortable leaving him here. Read Less

We offer our sincerest THANKS and personal gratitude to Dr. Savard and his entire staff for their recent compassion and understanding regarding our dear Yorkie Nikki. As we lost her due to illness, your kind hearts and empathy during this difficult time for us could not have been more helpful. Your thoughtfulness with her paw print, the gentle manner in which she was handled, the kind cards you and your staff mailed to us, and the arbor society contribution that enabled a tree to be planted in her name are priceless to us. The nice clean office, friendly staff, and first class facility are great, but the human touch that was presented to us is what stands out the most. We would not hesitate to encourage or recommend your services to anyone who might need the professional services all of you offer. Keep up the good work, thank you, and thank you once again. The Marlow Family Read Less

Knowledgeable, clean, attentive, loving and stellar staff here. They knew me AND my dog the first day we went! Always take excellent care of my fur baby and I can't say enough great things about Raintree Pet Resort and their staff! Read Less

Great staff. We were travelling through and they got the immunization updates from our vet in WA, gave her the shots she needed, gave her a temperament evaluation and she stayed and played. The best thing is the pool so she could play ball in the water. They have special rates for first time guests. Wish we lived here but if we are here again this will be a destination pet resort. Read Less

Raintree staff were nice and welcoming at first however, my overall experience is poor. My dog is a Doodle and submissive in nature so I had called mid-day to check up on her and was told she was doing fine. When I picked her up from doggie day care, I was told she was put in a room with a dog with a cone on his head for most of the morning. Then, I was told she didn't like the $10+ special treat they gave her but was still charged for it. To top it all off, it was her 2nd birthday. :( Disappointing, expensive, and we won't be back. Read Less

The veterinarian  at this facility was the most unprofessional and rude of any vet I've ever come across.  I've been raising dogs and cats for 40 years now and it's no wonder his  license was suspended fora period of time for his  unethical business practice . I also found that his prices are also way above what they should be and he puts on a hard sell to get you to spend more money needlessly.  I have a puppy who I had just given a bath and combed her hair because I was taking her out .  She looked beautiful and very well groomed as this is how I always care for my pets because I love them and I  am proud of them  ... but to make matters even worse than they already were,  as I was walking out of his office he turns to me and says with an attitude , '' She needs a bath and to be combed ! '' Adding insult to injury.  I would highly recommend that you never take your precious pets  here to see this so called veterinarian, unless of course you want to be hard sold on uneccesary procedures,  charged an exorbitant amount for simple little procedures like yearly shots,  and to be insulted on top of everything else.  Buyer beware ! Do not go see this vet, what a horrible experience that was. So,  instead I took my next dog to the vet at Pet's Mart and was treated with respect and dignity, was not hard sold on any unnecessary procedure and their prices were very reasonable.  So,  please,  my friends, choose Pets Mart or someone else over this quack of a doctor of animal  medicine.  He's only after the almighty dollar and could care less about how you feel !!! Thank you for listening ! Please read Mia's review and Adam T's and Dana H's review to see exactly what I'm taking about ! May the dog or cat angels guard your pets if you still choose to see Dr ... oh,  I'm so unimpressed I can barely remember his unmemorable name ! Oh, yeah,  Savard. He keeps his practice up like this and someone is going to report him again ..  and if they don't ? I will.  He shouldn't be practicing veterinarian medicine at all ... especially when it concerns your pets overall health,  the costs of care and the respect and dignity all the owners should be treated with ! Thank you, once again ...Sincerely, Laurie Ogle. Read Less

I brought my Golden (Sadie) in for euthanization. We are very new to this area of town and needed a caring Vet. We called and right from the start the staff showed true empathy for our great loss. They made room right away in their schedule and asked if I was doing OK. Upon arriving at the medical center we first noticed how clean everything looked and helped us right away. They showed us to the exam room and took out a comfortable blanket for Sadie. They could tell my son and I were pretty much a mess and offered us some water while we waited. Two of the caring staff came in and prepared Sadie with an IV AND had a warm hot dog for her to eat. She loved it! That little touch of thoughtfulness really meant a great deal to me. They then took an impression of her paw and gave it to me in a beautiful little box. I was moved by their care for my dog and for my son and me. Shortly after the doctor came in. He was very caring and sensitive to our grief. He explained what was going to happen and waited until we were ready. Sadie very quickly went to sleep for the very last time. What a blessing Raintree Pet's staff was to two grown men crying and saying goodbye to a beloved member of our family. We had never been to Raintree before but they treated us like long-time customers and friends. I highly recommend Raintree for all your pets needs. Read Less

I visited here initially for a medical visit for my lab. Making the appointment was easy and they were able to take me immediately. The staff is very welcoming and the facility is clean and new. They made my dog feel comfortable and eased my worries. Dr. Benjamin Savard clearly explained the testing that was needed. He walked me through the process; best and worst case scenarios, and treatment options with me.  He was able to answer all my questions and even demonstrated how to administer her medication.  Since it was such a great place, I now will be having her stay at their pet resort while I am out of town, instead of my previous plans. When leaving they also gave me an informational package, which included price sheet, brochure, Frisbee, bumper sticker, business cards, and foldable water bowl! Cute idea. Great place and staff! Would recommend to anyone with pets. Read Less

We brought our dog in because he wasn't feeling well, as soon as Dr. Savard walked into the exam room Bandit walked right up to him. I think he knew that Dr. Savard was going to help him!! We were given options and prices so we could plan out what we needed to get done to make Bandit better without spending a ton of money. Bandit is feeling better and seems like he is getting back to his active, chipper self :) We thank you so much!!! Dr. Savard and his staff are fantastic!! Thank you, Thank you, Thank you! Read Less

The best pet resort and medical center I've ever been to! Gorgeous facility and immaculate -I love Dr. Sevard and his caring staff- they are wonderful to my little chihuahua Penny Lane - she has been boarded there several times for as long as 3 weeks sometimes and I never worry - much like a spa and comforting atmosphere for your pet! I trust the medical care there as well implicitly as Penny has had several dental surgeries and has been well taken care of .. They go the extra mile and send emails while I'm away as phone calls to check once a procedure has been done .. All my praises . A+++. Thank you !!! Read Less

The best pet resort and med center I have been to. My 2 dogs absolutely love spending days at the pet resort. As soon as I'm ready to leave for work in the morning, they run to the door in excitement. And they are always sad on the days the have to stay home instead of going to Raintree. The staff is amazing and take great care of all the dogs that attend day care. Read Less

Love the staff and very friendly. We were very impressed on the cleanliness and up keep of the facilities. Our puppy loves daycare and is the best thing we decided to do for him. Well worth the investment. Dr. Savard is attentive and great to work with. We highly recommend this place. Read Less

Raintree is the only place I will take our dog, Simone, for play, boarding, and veterinary services. Dr. Savard is a wonder with Simone, providing excellent veterinary care while still being gentle and caring. He also takes the time to explain, in detail, any necessary course of treatment if Simone happens to be feeling under the weather. The rest of the staff at Raintree treat Simone as one of their own, providing a safe environment for Simone, and her friends, to play in while being knowledgeable, caring, and attentive not only to Simone but to all the animals in their care. Read Less

Just got back from a visit with Dr. Savard. He is awesome. The nicest vet we've ever had. He shows genuine interest and concern for any issues you bring to his attention. We've boarded our pets for over nights several times at Raintree before they added the medical center and I'm even more impressed with the facility now. Walking in today I was shocked by how nice the new remodel is. The staff is always very friendly. So happy to have Dr. Savard and the rest of the staff so close by. Read Less