Kind, knowledgeable staff, payment plans. Prices might be a little higher than other places, but worth it for the services provided. Straightforward, didn't try to make me purchase additional services, in order to treat my pet, like some places try to do. Good hospital. Read Less

Dr. Lopez and Melody are amazing! I couldn't be happier with the customer service, care and recommendations they have made for my cats. Both of my cats needed special care and Dr. Lopez's care plan was on point and exactly what they needed. Read Less

My pitbull has had two TPLO surgeries here for blown CCL (ACL in humans) ligaments in her knees. This place is a little pricey but it is well worth it. Especially if you have a dog with multiple hands although problems. Read Less

All of the staff at Scottsdale Hills is wonderful, especially Dr. Lopez. They have taken amazing care of my new rescue pup who is now incredibly happy and healthy after only a few months. Prices are fair, everyone on staff is patient and willing to walk you through questions, options and costs. I wouldn't even consider going anywhere else with a pet. Read Less

What an amazing office! Not only are the staff members and doctors very thorough and extremely helpful, they actually follow up and check on your pets! I was referred to this office by the AZ Humane Society because I feed about 25 stray/feral cats at my house and needed some help with low cost vets and spay/neutering. This office offers payment plans which is the best thing I've heard of! Another thing, they are open 7 days a week and until 7 pm! There is also someone there all the time, so they do not close for lunch. This vet office seriously is awesome!!!! I'm so glad I found my new forever vet for my kitties! Read Less

What an amazing office!  Not only are the staff members and doctors very thorough and extremely helpful, they actually follow up and check on your pets!  I was referred to this office by the AZ Humane Society because I feed about 25 stray/feral cats at my house and needed some help with low cost vets and spay/neutering.  This office offers payment plans which is the best thing I've heard of!  Another thing, they are open 7 days a week and until 7 pm!  There is also someone there all the time, so they do not close for lunch.  This vet office seriously is awesome!!!!  I'm so glad I found my new forever vet for my kitties! Read Less

Just finished an almost 2 hour visit at scottsdale hills animal hospital and at least half of that time was spent trying to up-sell us services !! 3 dogs, booster shots, nail trim, and stool for heart worms --- $815.00 !!!!!!!!!!!!  If you are not in ANY hurry and want to pay a HUGE bill this is your place. Read Less

I cannot praise Dr. Bessemer, Dr. Lopez and the entire staff enough! I know when I bring my dog or cat there My fur babies are in the BEST HANDS! It's obvious how much everyone there sincerely and genuinely love and care about your pet ..... even if my dog is naughty or misbehaving. Read Less

I am SO impressed with Scottsdale Hillside Animal Hospital! They offered a same day appointment for my senior pet considering our immediate need. Their staff was compassionate, professional and friendly. Dr. Megan Schneider was gentle and offered a thorough comprehensive exam. The front and back office was clean. Prices are affordable and they offer a payment plan option if needed. Thank you for caring and taking such good care of my pet. Read Less

I first found this hospital when I was going to bring my 16 year old dog in for a life assessment. Well before I could face the truth my dog passed away. We brought her here and the staff was so sweet and caring. My cat recently got out and into a fight so I brought him here on a same day appointment and the staff was great. My cat who is a sweetheart wasn't scared and loved them as well. I would highly recommend this place! Read Less

I moved here from Dallas with my 2 Shih Tzus Wicket and Bailey. Wicket needed a Sr. Wellness check up. Both Sean and Dr Schneider were incredible. From the moment I walked in and was greeted by Sean, who was also the one who did the preliminary exam, I knew I had hit a home run in choosing this facility. I'm looking forward to bringing my other Shih Tzu, Bailey to see these two when it's time for her annual check up. Read Less

I'm a medical professional from out of state and my dogs got into rat poison while visiting. Every staff member connected with my dogs, addressed the situation in an appropriate time, and treated me well. Thank you very much! Read Less

Dr Mike has been our vet for years! He's been with us for our happiest times, sad ones, and most recently a worried visit. Our most recent visit we certainly had questions beyond! Dr Lopez was who was this time, the attending physician, and compassionate beyond words. We them received personal calls from Dr Mike the next day, with the assurance we needed for our sweet boy! These are the very best vets in the Valley, and the only Dr's I'd trust my pets with. Your staff (Sean for answering all my silly questions), and Dr Mike and Dr Lopez! (Sorry mike I forgot how to spell your last name- and to show how close we are to you to call you by your first name!), are simply the best! Thank you again! Sean and HeatherRead Less

Thank you for saving our cat, Oates, 2 weeks ago. She is doing great, recovering well from her emergency surgery, and back to antagonizing her pitbull brothers. I could not have asked for better service or outcome. Thank you again! Read Less

Absolutely LOVE Scottsdale Hills Animal Hospital. The entire staff is super friendly and treats each furbaby as their own. Each staff member is extremely knowledgeable and goes out of their way to make sure you understand whats going on with your pet. They've been absolutely wonderful with my 6 mo. old puppy Gunner (instagram @gunnerblueheeler ;p) and I'm so happy with the service received. Thanks Scottsdale Hills! Read Less

We love Dr Bessimer and the entire staff! Our dogs have been patients here for almost 10 years and having experienced other offices in the past, I know we are in the best hands possible to take care of our "fur baby". I cannot say enough about their kindness and compassion!!! Read Less

We have been going to Dr. Besemer for roughly 10 years now. We are now seeing him with our second dog.  We have implicit confidence in him and have relied upon his expertise several times these past 10 years.  He was instrumental in helping our first dog bless us with 16 years. We find him to be thorough, compassionate, warm, and scientifically gifted.  We wouldn't go anywhere else.  Our couple of emergency interactions with Dr. Lopez have been great as well. Read Less

Review Edit: Initial review was critical of pet drug prices. I still believe that the pricing I mention below is high, it's also symptomatic of vets as a whole.I raised my rating to 4 stars because both my cats were euthanized here in Oct and Nov and they were really great. Even sent us sympathy cards. Their roles as vets were very kind and compassionate.Original review:Took my cat in to see Dr. Lopez. She was fantastic. Ran urinalysis, blood work, found out that our poor little guy has less than 10% kidney functionality and is terminal, likely to survive no more than 6 months, but probably only 3-4. We were absolutely crushed. As of this review, he's still going and seems to be doing well thanks to the IV fluids we give him daily.And that's what I want to talk about here and I hope Scottsdale Hills looks into their business pricing.For the blood tests and urinalysis (i think we did 3-4 tests in the course of a week), we dropped about $1,000. Ugh.When we got the diagnosis, Dr. Lopez put him on a prescription of once-per-day IV treatment to keep him hydrated and stave off constipation. In short, we make him comfortable as he rides out the last of his days. He has up days and down days, but he seems to be handling things well. (Pro tip to people who struggle with this: The first time I did the IV, it was really hard. On me. The cat was fine. If you do it the one time and immediately follow it up with their favorite snack - for my guy it's tuna- they'll come to love it. Every day I get home from work, he's sitting on the seat where we treat him and purring, knowing that once it's done, he gets his snack. Before you slam giving him tuna...he's terminal. He gets what he wants.)All of this is great. Except the business side and one thing in particular.My cat needs a lactated ringer (the bag of IV fluid), the IV line and a 10ml vial of potassium chloride every 10 days. At Scottsdale Hills, here's the cost breakdown:Lactated Ringer with line: $40 + taxPotassium Chloride: $38 + taxTotal: Over $80I paid for it and it's last one i'll buy at Scottsdale Hills.If my cat lives 6 months, at $80 every 10 days, I'd have paid $1,440 to Scottsdale Hills.So I did a lot of internet digging.Lactated Ringers, online, go for $8-10. drsfostersmith.com/produ…IV Lines go for $4-$8. drsfostersmith.com/produ…Right there, I'm cutting the cost of the fluid in half, at least. You may do better.The tricky part is the potassium chloride. It's hard to get online. You can, but it's in bulk. Here, it's $92 for 25 vials.tinyurl.com/jkergfs If you do the math, that's about $4 per vial if you can buy 25. But you can't. No one will write a prescription for that and Scottsdale Hills knows it, so they gouge the #*$%$ out of you by charging $38. That's 9x the bulk price, which they most assuredly get.So in order to cut costs, i started calling specialty pharmacies who will fill vet prescriptions. CVS and Walgreens don't do injectibles. Not sure why. I found Avella Pharmacy in Scottsdale. They gouge you, but it's at half the price ($19) that Scottsdale Hills gouges you per vial.You still have to get the potassium chloride into the bag, so you need hypodermic needles. You can get them over the counter in Arizona! And they're surprisingly cheap, but after telling the Avella pharmacist about the prices at Scottsdale Hills, they took pity on me and threw in a few of them at no cost. Thanks Avella!So, with a lot of research, I managed to find a way to bring my costs from the $80 per bag of fluid and extras down to about $40-42 (including shipping).Rather than giving Scottsdale Hills $1440 over the next 6 months, I'm paying $700-800.Again, Dr. Lopez is fantastic. She doesn't set the prices. The industry and the clinic do that.Many people make decisions on whether to let an animal suffer and/or euthanize because their bank accounts cannot withstand the inflated prices they're saddled with. It's a horrible decision to make. If you have this issue with either a cat or dog, use my research to make it easier on yours Read Less

This place has an amazing staff. Dr. Lopez is so great with our dogs. She is so at tentative to detail with our 4 dogs.If your looking for a vet and staff that truly love animals and know what they are doing then I recommend you go to Scottsdale Hills Animal Hospital!! Read Less

The worst animal hospital I have been to. The staff are rude and the doctors don't know anything. I took my dog many times to these people and kept on telling them about his issues and all they said was, "oh he is just fine...he is a healthy dog". Well he ended up dying a few days later and I ended up spending a lot of money and to this day they still don't know what his illness was. Do Not Trust them. They only care about money, not you or your pets.. Read Less

SCOTTSDALE ANIMAL HOSPITAL.........IS THE WORST PLACE IVE EVER TAKEN ANY DOG TO.  WE've had 3 dogs in CA. And over the course of 14 years had many occasions to have their teeth cleaned.  We took our  2year old dog too this place because they suggested her teeth needed cleaning.  They told my husband to bring her in at 7:30am.  After a couple phone calls to them inquiring when we could pick her up, they kept stalling and, finally it became 6;30 PM...11 HOURS LATER!  When we got her back, BOTH FRONT LEGS HAD BEEN SHAVED AND SHOWED I.V. MARKS ON BOTH.  ELEVEN HOURS AND 2 IV's TO CLEAN TEETH???  I cried when she came home. Wouldn't eat, couldn't hold her head up.  What in the world could they possibly have done in all that time?  Oh, the payoff:  $480.00.  You read right $480.00 to torture our dog.They claimed they'd had 2 emergencies "that morning".  It took 3 vets to take care of 2 emergencies FOR 11 HOURS???I DONT CARE HOW MANY PEOPLE GAVE THIS SHODDY PRACTICE 5 STARS, STAY AWAY FROM THEM IF YOU VALUE YOUR PET AND DONT WANT IT TORTURED! Read Less

The Scottsdale Hills Animal Hospital is a nice-looking facility, and the people who work there were very kind. However, throughout the course of our visit, there were some things that we really didn't like. We got a second opinion from another vet clinic in Phoenix because this place left a bad taste in our mouths and, overall, I'm so glad we did because the other clinic was a million times better. We had some major reasons for not liking this place, and we were so happy that the other place we went to proved to us that it's not like this at all vets.1. We didn't really feel listened to as we were explaining our symptoms. Our normally energetic cat with a huge love of food had quickly become lethargic and had a minimal appetite. He was losing weight. He was drinking a lot and then peeing a lot.They suggested he might have dental problems, which would mean putting him under to get a good look. They suggested this despite telling us his teeth looked good during the quick oral examination as part of his initial physical exam. No other possible diagnoses were voiced.At the other vet clinic, the doctor gave a few possibilities but immediately honed in on the possibility of lymphoma and suggested diagnostic options for that. Also she said his teeth looked great--she asked if we cleaned them because they looked so good--and examined his mouth much more closely than they did at SHAH.2. Despite the discount they offer if you visit them for the first time on a weekday, they're very expensive. We had a blood test done that cost *hundreds* of dollars. At the other vet, it cost *$80* dollars. That's a ridiculous mark-up.3. They take away your pet to do procedures. Maybe some pet owners don't like to be around when blood is drawn but in that case they should ask what the owner wants. They didn't give us the option and just took him away to a back room, which we found more upsetting than seeing a blood and urine draw. At the other clinic, they asked what we wanted and allowed us to stay while it was being done. It felt way less stressful to stay in the same room the whole time with him and know that he was being handled well.4. They have credit card machines in the examination room. The reasoning for this might be to provide privacy? But it just felt completely awful to do that. An examination room isn't meant to be like the check-out at a grocery store. I don't think I've ever been at a place--vet clinic, auto mechanic, or anyone--who had a credit card machine ready and waiting in the exact same place where they were doing their work.As you can guess, the other clinic did NOT do this. When I asked for new estimates for different options, they brought them to me in a print-out. I paid at the reception desk.5. Overall, it felt like their focus was on business, not on pet care. They sent us on our way with no answers or advice, just a hefty bill. They didn't even give us suggestions on how to help with his appetite. It felt like their main concern was charging us for expensive procedures rather than helping our cat.At the other vet, they tried to help treat the symptoms while we scheduled an ultrasound to get more answers. They offered appetite stimulants and showed us how to give him subcutaneous fluids to help for very small fees. In addition, they fed our cat a little during the examination until he didn't want anymore, they gave us FREE food, and they suggested ways to make food more appetizing if he turned up his nose at it. It really felt like they cared for helping him.In the end, our cat didn't have dental problems. He had lymphoma with two enlarged kidneys and a massive liver tumor. And although we had to put him down, I'm glad we decided to not return to SHAH and instead found a place that showed concern for us and our cat. Read Less

Just adopted a dog on Friday and we already had to visit the vet on Sunday. I was happy to see that they were open and taking new dogs on a WEEKEND! I did the new dog paperwork on line and brought in his past vet records. The process was quick and the staff was amazing. everyone took time to say hello and pet Ghost. Dr Schneider was AMAZING, really taking the time to address all of our concerns with our new dog. He had a double ear infection and a skin infection and he was adopted from a VETS office in L.A. They took really good care of us as well as Ghost and made us feel great. Explained all of the billing and the options we had. Allowed us to choose how we wanted to treat Ghost. The process was great and will only use this office and Dr Schneider from now on. Read Less

This is our new vet! Great service, follow up and more information than we've been given at other vets. They also give you a "high / low" estimate so you choose what fits your budget. Never heard of that before. Read Less

This is by far the BEST veterinarian I've ever met!! Dr Besemer really takes his time to get to know your fur baby.....and ours is extremely sensitive!! Allergies, food intolerances, vomiting, hair loss, seizures ...... You name it ....he has/had it!!Dr Besemer has come to his rescue and now life is much better!!!Our little guy is also scary smart with an alpha personality and Dr Besemer has given us great insight and advice in this area as well. This is our first small breed....a whole new ballgame! But worth it....we so love this little guy of ours!!!I lean towards holistic.....raw freeze dried food, homeopathic remedies and titter testing. Most Vets are tunnel visioned and push the meds and shots......I was desperate to find a Veterinarian who was open minded and am grateful to have finally found one!! And by working together we have found answers taking both mainstream and holistic approaches...PERFECT!!The staff at Scottsdale Hills Animal Hospital are great too....friendly and patient!!And We also love and appreciate Megan who is so great with taking vitals, gathering initial information and just a great animal lover!!As you can see, I LOVE this place!!! Read Less

Staff was so friendly and approachable.  I was refered by a neighbor for my new family member. And I was glad I took their advice. They explained me about shots and stuff so clearly and also gave me few tips on raising a pup. Glad I took my baby here. Read Less

This was the first time I brought my cat here. She needed a checkup and had been having some diarrhea issues lately. I was able to make an appointment on a Sunday morning which was convenient. The front desk receptionist was super nice and had me fill out paperwork in the room. I let my cat out on the counter and she made herself comfortable behind the keyboard, typical. My cat gets scared easily but she does okay in examinations. I waited about 10 minutes for Callie the tech to come in and she asked questions, took a temperature, listened to her heart and any other basic procedures. I then waited 15 minutes for Dr Besemer, and he too was great. Really good with animals, professional and explained everything to me clearly and not talking down to me (used technical terms). He gave my cat a thorough exam and overall she was healthy except for the intestinal issues. Callie came back to give my cat some medicine to protect against worms and the first dose of medication for her issue. They gave me a second dose for tonight and didn't charge me for it, which was nice. They sent the prescription to a local pet compounding pharmacy that I requested too. I also asked about their 1/2 off initial exam and though they usually do it M-F, they honored it for me which I really appreciated. Overall, I'm pleased with this hospital and there are some great folks working here. Read Less

Had our kitty declawed. She recovered quickly. Dr. Bessmer was great, kind of a cool guy. He even talks about his own pets with you and makes the visit personable. He shows emotion which in my experience has always been hard to find in a vet. He truly cares about your animal and let our kitty recover nicely. Now she doesn't scratch us, furniture and even my other kitty! Thanks Dr. Bessmer!Update: we called to declaw another cat and apparently the blade surgery is more than the laser technique. I don't think we spoke to someone who knew what they were talking about so we just scheduled the surgery with our other vet. Read Less

I have been bringing my sweet boy here for almost 3 years, and they have never disappointed me!  They treat the dogs with so much love and care!  I'm a crazy dog-mom, and anytime I have a crazy question like trying to make my dog vegan (I know, weird, but I just had become vegan and well..you know how it goes, haha.  He never became vegan though) they had all the answers for me! Read Less

Dr. Bessemer has been our vet ever since we moved here 7 years ago.  He has taken care of our Welsh Pembroke Corgis.  Our 4 corgis all have needed surgery, 2 were quite serious, and they all recovered fully.  Our 2 senior corgis had to be euthanized and Dr. Bessemer and staff were so caring and helped us through it.Not only do we think he is wonderful, but our dogs love him.  He gets on the floor with them, at their level (they have short legs) and plays with them.  He loves animals and it shows.  He is a great diagnostician and always explains everything totally.  He always has time for us.  I would never go anywhere else. We have had dogs for 50 years and he's the best.The technicians are also excellent and love the animals.  It's always play time there and the dogs are happy to be there. Read Less

Myself and members of my family had been going to Scottsdale Hills for many years. While I haven't quite experienced what i would consider poor patient care i have recently experienced poor service from staff. My west highland white terrier was a patient at Scottsdale hills for a few years and during that time had some tests, xrays, etc. performed. Recently when pet became ill i contacted Scottsdale hills to obtain any records that they had because i was seeing a couple specialists (cardiologists and internal medicine) who wanted to see all history dating back as far as possible. Having had X-Rays and other tests completed at Scottsdale hills a few years ago i figured this would be a good place to start collecting data but they had none. In fact they had no record of me what so ever and blamed this due to a newly updated system. The service representative i spoke to initially could not find any records using my last name, pets name, or phone number as points of reference. I then mentioned family members which share the same last name had been there within the last few months and had fairly consistent visits prior to that. The service representative searched for every last name starting with the first two letters of my name with no results then asked if perhaps i had another last name? Then asked if i had contacted the right establishment. After becoming rather frustrated i was told that someone would look into the matter at once and call me back. A couple weeks (or more) later i receive another call from same service representative asking me to remind them if they ever found my pets records. I said no, she searches again and no record of anyone with my last name. At this point its too late anyway because i've already seen specialists so i politely say that its okay but mention that i will be reviewing them. Around 10 minutes later i receive another call mentioning that they have managed to find info on one pet belonging to a family member but nothing on mine. If you're looking to a long term vet i suggest looking past this establishment because their inability to store, archive or properly maintain medical information that you are paying them to accrue may be lost and you just might find yourself in my situation. I understand the need for businesses to modernize technology but find it surprising that there was no method to search data stored in a previous system or that my request was not prioritized until i mentioned the word "review". Read Less

The staff and doctor at Scottsdale Hills Animal Hospital are OUTSTANDING...they took amazing care of our American bulldog, Callie. We would HIGHLY recommend them to any pet owner..they genuinely CARE(not the usual get into your pocket Scottsdale vet)FIVE stars!! Read Less

vet for almost 6 years.  He is kind, compassionate and very loving and gentle with my dogs.  All my dogs are shelter dogs and I am very picky about who cares for my animals. I walked in once with a dog I found running around the neighborhood and the staff could not find a chip so Dr. Besemer came out to help.  He was busy but made time for me.  He looked over the dog and could not find a chip, he also did a quick check on the dog and said that he appeared healthy. He didn't charge me for his time.   This dog became my third adoped dog.  Dr. Besemer is the best and I highly recommend him if you are looking for a vet.  His staff is kind and compassionate. Read Less

I'm so lucky to have found this clinic years ago. Dr. Besemer and Dr. Kieran have done a wonderful job nursing my parvo puppy back to health. The staff has been wonderful and accommodating, as I had to visit twice a day.The treatment options are always reviewed, medicines explained and received before leaving and they always do their best.My fur family will always come here when they need to feel better. Read Less