This is really a 0 rating. Absolutely HORRIBLE. and I have the pics of the INCORRECT bandages they applied to my cat, which caused 2 days of abuse/misery to my cat, as the vet should have admitted h... Read More
This is really a 0 rating. Absolutely HORRIBLE. and I have the pics of the INCORRECT bandages they applied to my cat, which caused 2 days of abuse/misery to my cat, as the vet should have admitted he did NOT know how to apply bandages to CATs legs, instead of going ahead and incorrect applying RIGID splintlike bandages(that went from toe all the way up the whole leg, so that the cat could NOT walk, stand to get water , food, or even urinate/defecate properly) that is abuse! They should be ASHAMED of themselves! They had me drop my cat off at morning and told me pickup at 5pm. When I arrived to pick up,and saw my cat bandaged like that,I asked the front clerk, where is the Vet? as wanted to have discharge/care instructions, as to HOW in the world is the cat to stand? walk to litter box?eat/drink? The clerk said she did NOT know but that NO Vet was even there, they had ALL left for the day!!! UNPROFESSSIONAL AND UNCARING, to leave a poor, defenseless animal bandaged incorrectly to suffer for days, and to NOT even provide a WRITTEN care/discharge to owner. Charged UNNECCSARY gouging fees, said NEED cytology(because my cat could not stand/walk to eat/drink or urinat/defecate I box, with the incorrect bandaging they did, I had to go sunday night to ER, only place open, which charged me $150 to clean off the poop and pee that my poor cat had to all over itself and the bandages. The ER vet applied the new bandages CORRECTLY, and stated that the Vet(Scottsdale Animal Ranch) must not have much experience bandaging cats, as they should have known NOT to bandage up the WHOLE foot, and the wound was only on a small portion of the leg, not anywhere down near the toes! Ne Vet said NO Cytology was need and NO sedation and No debridement(Scottsdale Ranch had GOUGED me these UNNECCESARY charges)Scottsdale Ranch charged me over $350 dollars, and then the ER Vet who had to RE DO THE INCORRECT bandaging from Scottsale Ranch charged me $150. The Vet who cares for my cat now with bandaging/wound care, said NO debridemnt has been necessary, NO cytology , and NO sedation. and this Vet applies the bandages leaving toes unbandaged, so cat can stand/walk to litter box and can walk to eat/drink. I called this Merchant and also emailed them, They first denied any wrong doing,then admitted they applied bandages INCORRECTLY! and said they would only refund me $55 for that , I told them I want back cytology fee,sedation fee, etc and that I am out of pocket another 150 for the ER vet who had to REDO their mistake! they NEVER refunded me a penny! All Unprofessional and abusive to my cat. Also this Vet told me.YOU SHOULD PUT THIS CATDOWN!! Who tells an owner to euthanize an animal because they have minor wounds to both legs from a dog bite???!!!!! HORRENDOUS .I burst into tears when he said that, HEARTLESS Vet, I am disabled, with brainstem compression, and limited budget, so, 350 an 150 is a lot of money for me, but as I love my animal. Would NOT think to put her down, and did not appreciate the Vet's CALLOUS and UNPROFESSIONAL remark. To all those that have an animal you love/care for DO NOT GO TO THIS PLACE!! I have saved al the emails, and photos of incorrect bandage and re do/correct bandages. So Disappointed in their service. Read Less