Crossroads Towne Center Animal Hospital
Surprise, Arizona
Reviews
Matilda Duf
25 Jun 2018
REPORT
Dr. Leber is compassionate and kind.
Kara Covert
20 May 2018
REPORT
I really liked this vet and have had both my dogs seen by him.I considered him my vet...until yesterday. I had an emergency with my youngest dog, Bella she was treated by an amazing emergency vet hosp...
I really liked this vet and have had both my dogs seen by him.I considered him my vet...until yesterday. I had an emergency with my youngest dog, Bella she was treated by an amazing emergency vet hospital, but they did recommend a follow up visit the next day with our family vet. I call crossroads who advertise they open at 8am on Saturdays, however I was not able to get through the line for 45 minutes. Once I did get through, I started to share what had happened to Bella, etc when as soon as I said “they recommend I follow up today”- I was abruptly cut off and told ”not today”...I was so taken aback I asked her to repeat what she said hoping I was wrong. But she said It’s not going to happen today but what’s going on finish...my response...Not Today, Not ever! This woman had no clue what was happening with my animal and had the nerve to cut me off like that! There is a way to speak to people and that isn’t it. I get being busy I do, I found another vet that couldn’t see her but wanted to hear what was going on first to assess need and urgency. It’s a shame a good vet has such an awful person representing the business. Wish I got her name but ultimatly it doesn’t really matter!
Linda Williams
27 Jan 2018
REPORT
This establishment is outstanding in every way. The staff are professional, kind, helpful and friendly. Dr. Leber is excellent. So thsnkful my animals are being well cared fot. I highly recommend ...
This establishment is outstanding in every way. The staff are professional, kind, helpful and friendly. Dr. Leber is excellent. So thsnkful my animals are being well cared fot. I highly recommend this group.
Andrea Thurman
13 Dec 2017
REPORT
Dr Leber is knowledgeable and practical. He offered excellent care to your pet and is fair in price. We are very pleased with the attention to our 2 doggies and kitty cat. I recommend his service to a...
Dr Leber is knowledgeable and practical. He offered excellent care to your pet and is fair in price. We are very pleased with the attention to our 2 doggies and kitty cat. I recommend his service to all furry friends.
Chayser H.
25 Jul 2017
REPORT
Great experience. Our first family pet and by the wagging of his tail, he seems to enjoy his visits. Dr. Leber is very informative and knowledgeable when it comes to 1st time pet owners (parents).
Susan S.
3 May 2017
REPORT
Our visit for first exam for our rescue dog was a waste of time and $50. Dr Leber didn't take temperature, said nothing about eyes or other concerns we had. Ended up taking our dog to All Star vet cl...
Our visit for first exam for our rescue dog was a waste of time and $50. Dr Leber didn't take temperature, said nothing about eyes or other concerns we had. Ended up taking our dog to All Star vet clinic in Surprise where they took his temp, checked his eyes, did various blood tests and referred us to Dr Norman at eyecare for animals. Lab results were all good and we made an appointment for double cataract surgery for our little guy. We were given various meds for his eyes and ears. We will not be returning to Dr Leber.
Nicole Wibel
1 May 2017
REPORT
Doctor has seen my furchild since he was 11 weeks old and he is now 10 years old. Always provides the best service and care and never suggests spending more than we need to.
Ron Anthony
2 Mar 2017
REPORT
Took good care of my pup and charges reasonable prices even for things like minor surgeries. You can tell they are not trying to over charge or rip you off.
Pooh B
2 Aug 2016
REPORT
I've been to many veterinarians in my years, and Dr. Leber is one of the best. Prices are fair and his attention, care, and love for my Heidi was wonderful. I would recommend him to anyone looking f...
I've been to many veterinarians in my years, and Dr. Leber is one of the best. Prices are fair and his attention, care, and love for my Heidi was wonderful. I would recommend him to anyone looking for a doc for their little 4-footed buddies.
Gerry Buckner
Shane D.
28 Feb 2016
REPORT
Absolutely amazing vet. I recommend Dr. Leber to anyone. His prices are fair and you can tell he really cares about animals. The receptionist is also always friendly. Just an all around awesome vet c...
Absolutely amazing vet. I recommend Dr. Leber to anyone. His prices are fair and you can tell he really cares about animals. The receptionist is also always friendly. Just an all around awesome vet clinic i would not hesitate to take my animal to.
Gina P.
1 Feb 2016
REPORT
Tried out this office today based on positive reviews on Yelp. Here's my take:I called ahead about if there was an "exam charge." To give some background, we moved here from Las Vegas where my vet off...
Tried out this office today based on positive reviews on Yelp. Here's my take:I called ahead about if there was an "exam charge." To give some background, we moved here from Las Vegas where my vet office never charged a fee for the exam. The office we were using here (white tanks) charges $50 just for walking in the door, which is why I started looking elsewhere.We brought my dog in for boosters. It was $48 for distemper/parvo/exam and $20 for bordatella shots. Much more fair pricing (they combined a smaller exam charge with the first booster, though I'm not sure how it breaks down).That being said, this is a no-frills office. I think those exam fees go into making other vet offices more boutiquey, as a previous reviewer has mentioned. This doesn't lend to animal care, it just entertains us pet-owners.This is a small office with 2 exam rooms. Seems like an older building, and a little wear and tear is obvious. A little smoothing around the edges wouldn't hurt, but again, they're not charging what other clinics are.Both doctor and receptionist were super friendly, and we were in and out, quick and easy. Pending any moves in our future, we would return!
Sheli S.
26 Oct 2015
REPORT
Dr Leber is the best. I have taken my dog to him for 12 years. He's gentle, kind, smart and great with animals and kids. He's compassionate and loving to my pet. I can't say enough good about Dr L...
Dr Leber is the best. I have taken my dog to him for 12 years. He's gentle, kind, smart and great with animals and kids. He's compassionate and loving to my pet. I can't say enough good about Dr Leber. I love that his cats run around his office. He's a great vet!
Julie Boone
13 Oct 2015
REPORT
Have recently taken both my 15-pound dog and my 100-pound dog for care and been satisfied both times. The assistant was very helpful when the small one developed complications from getting stung by so...
Have recently taken both my 15-pound dog and my 100-pound dog for care and been satisfied both times. The assistant was very helpful when the small one developed complications from getting stung by something and we were trying to decide if and when to bring him in; we talked every day and she gave me a fair amount of time on the phone. Costs seem to be reasonable and incurred only when necessary.
Chelle Z
15 Feb 2015
REPORT
A few years ago when I worked in home health, I took a patient's dog to get her nails clipped. I was worried about the stigma attached to her breed (she was half pitbull), but Dr. Leiber took care of...
A few years ago when I worked in home health, I took a patient's dog to get her nails clipped. I was worried about the stigma attached to her breed (she was half pitbull), but Dr. Leiber took care of her like she was a calm little kitten. I was so impressed that I took my own dog to him for her general care and grooming. The nail clipping was the cheapest anywhere else, Sheeba LOVED him, and he kept me at ease when I brought her in with a health concern about shedding, which could mean all sorts of things. We had to leave Arizona to move to Chicago, otherwise my Sheeba would still be in his care today.
Eric H.
26 Nov 2013
REPORT
We have been coming here for almost a decade. Dr. Leber is amazing, fair and kind. He doesn't push every treatment or medicine on you. He works through narrowing things out and his prices are about 1/...
We have been coming here for almost a decade. Dr. Leber is amazing, fair and kind. He doesn't push every treatment or medicine on you. He works through narrowing things out and his prices are about 1/2 of most of the vets. Don't expect to walk in and have heated travertine floors and Starbucks served to you like some of these newer clinics do that incorporate all that in your bill. Expect a vet who knows his stuff, wont rip you off and will be honest and up front with you.
A Nnonomous
27 Jan 2013
REPORT
Although the Doctor himself is EXCELLENT and very caring.. the office staff leaves A LOT to be desired.. rude, non friendly, ALWAYS seems put out every time we go there. It really is a shame because ...
Although the Doctor himself is EXCELLENT and very caring.. the office staff leaves A LOT to be desired.. rude, non friendly, ALWAYS seems put out every time we go there. It really is a shame because we really like the Doctor on staff there. They really need to get new help. Several friends and co workers that I know who take their pets there say the exact same thing. GET NEW HELP!!!!
Emily W.
9 Jan 2013
REPORT
I have been twice now on the recommendation of a friend. The first time was because I took in a stray who was very sick from a demodex mite that had taken over his body. Dr. Leber was very kind and ...
I have been twice now on the recommendation of a friend. The first time was because I took in a stray who was very sick from a demodex mite that had taken over his body. Dr. Leber was very kind and told me everything I could do to help him get better while still being conscientious about the fact the dog probably wouldn't make it (he didn't despite the medicine and the AD food). The receptionist was also extremely helpful because I called daily to ask more questions.Now we have a new puppy and I took him in for his shots. Wonderful points (1) I was in and out of there very quickly. (2) They do not try to nickel and dime you-I was told he probably didn't need the de-wormer but I opted for it anyways. (3) Dr. Leber is very friendly and down-to-earth (4) Again, the receptionist was very helpful and answered all my random first time dog-owner questions. Why only 4 stars? I guess because 5 stars always seem suspect to me...and you will wait a long time on hold to get an appointment. Plus-no hold music. The first time I called after several minutes I was sure they had accidentally hung up on me. No-just no hold music. I will say I am going to look no further for my pets vet.
Ann Rebentisch
4 Jan 2013
REPORT
Within 90 minutes of my frantic call -- on a Saturday -- I had an appointment and was in the vet's office. I was visiting from Los Angeles and had found blood in the footsteps of my 16-year-old retri...
Within 90 minutes of my frantic call -- on a Saturday -- I had an appointment and was in the vet's office. I was visiting from Los Angeles and had found blood in the footsteps of my 16-year-old retriever/chow. The doctor was prompt, gentle, kind, smart and reassuring. It turned out the pads of my dog's paws were dry and cracked -- he recommended Vaseline for them. He concurred with my home vet's overall treatment plan and I was grateful for the 2nd opinion.
Danny Miller
6 Nov 2012
REPORT
Very thorough, professional, and efficient. My dog became sick very quickly and they were able to get me right in. He was diagnosed and treated and in under a half hour we were on our way home. Everyo...
Very thorough, professional, and efficient. My dog became sick very quickly and they were able to get me right in. He was diagnosed and treated and in under a half hour we were on our way home. Everyone was obviously busy, but they were all courteous and professional. Prices were very reasonable.
I greatly appreciated the doctor discussing treatment options with me rather than simply telling me what he was going to do and expecting me to cover the bill with no questions. He gave me a plan of what he thought would work best and set it up to save me the most money. My dog has almost made a full recovery in the last day and I thank everyone at Crossroads for helping.
Danny M.
6 Nov 2012
REPORT
While a single visit is not enough to justify an excellent or terrible rating, I was impressed with my recent encounter here. My dog had become very sick in a short amount of time and I called several...
While a single visit is not enough to justify an excellent or terrible rating, I was impressed with my recent encounter here. My dog had become very sick in a short amount of time and I called several vets who had no opening until later that afternoon. Crossroads was able to get me in right away and they were very helpful and thorough. The vet tech/front office employee was obviously very busy but she stayed polite and professional the entire time.The doctor did not simply tell me what he was going to do, but he discussed the options with me and let me decide on the care that my dog received based on price and desired level of care. They were very efficient; it took less than thirty minutes from the time I arrived until my dog was treated and we were out the door. The price that I paid for this care was reasonable, even less than I was expecting. I am grateful that they were able to help us so quickly and thoroughly.
Jeremy Lee
17 Jul 2012
REPORT
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are u...
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are under staffed. They give conflicting information and give VERY bad customer service. My puppy had an umbilical hernia. The sutures were HORRIBLE! A child could have done better. They sutures are normally in for 10-14 days. I could see the healing process had progressed faster than normal. I called to get them taken out on day 7 and the receptionist refused to let the doctor see my puppy!!!!. I took him to another Vet (All Star Animal Hospital - Mayo Clinic level Care...Bell and 303). The doctor started to tell me the 10-14 I already knew...but he was much nicer than the other place. I showed him the sutures and he immediately removed them. Crossroads Towne Center is never going to see another one of my animals!!!
jc l.
15 Jul 2012
REPORT
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are u...
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are under staffed. They give conflicting information and give VERY bad customer service. My puppy had an umbilical hernia. The sutures were HORRIBLE! A child could have done better. They sutures are normally in for 10-14 days. I could see the healing process had progressed faster than normal. I called to get them taken out on day 7 and the receptionist refused to let the doctor see my puppy!!!!. I took him to another Vet (All Star Animal Hospital - Mayo Clinic level Care...Bell and 303). The doctor started to tell me the 10-14 I already knew...but he was much nicer than the other place. I showed him the sutures and he immediately removed them. Crossroads Towne Center is never going to see another one of my animals!!!
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(623) 583-2866
12751 West Bell Road
Surprise Arizona 85378
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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CLAIM IT HEREIncorrect information? Let us know
Crossroads Towne Center Animal Hospital
Surprise, Arizona
12751 West Bell Road
Surprise Arizona 85378
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Reviews
Matilda Duf
25 Jun 2018
Dr. Leber is compassionate and kind.
Kara Covert
20 May 2018
I really liked this vet and have had both my dogs seen by him.I considered him my vet...until yesterday. I had an emergency with my youngest dog, Bella she was treated by an amazing emergency vet hosp...
I really liked this vet and have had both my dogs seen by him.I considered him my vet...until yesterday. I had an emergency with my youngest dog, Bella she was treated by an amazing emergency vet hospital, but they did recommend a follow up visit the next day with our family vet. I call crossroads who advertise they open at 8am on Saturdays, however I was not able to get through the line for 45 minutes. Once I did get through, I started to share what had happened to Bella, etc when as soon as I said “they recommend I follow up today”- I was abruptly cut off and told ”not today”...I was so taken aback I asked her to repeat what she said hoping I was wrong. But she said It’s not going to happen today but what’s going on finish...my response...Not Today, Not ever! This woman had no clue what was happening with my animal and had the nerve to cut me off like that! There is a way to speak to people and that isn’t it. I get being busy I do, I found another vet that couldn’t see her but wanted to hear what was going on first to assess need and urgency. It’s a shame a good vet has such an awful person representing the business. Wish I got her name but ultimatly it doesn’t really matter!
Linda Williams
27 Jan 2018
This establishment is outstanding in every way. The staff are professional, kind, helpful and friendly. Dr. Leber is excellent. So thsnkful my animals are being well cared fot. I highly recommend ...
This establishment is outstanding in every way. The staff are professional, kind, helpful and friendly. Dr. Leber is excellent. So thsnkful my animals are being well cared fot. I highly recommend this group.
Andrea Thurman
13 Dec 2017
Dr Leber is knowledgeable and practical. He offered excellent care to your pet and is fair in price. We are very pleased with the attention to our 2 doggies and kitty cat. I recommend his service to a...
Dr Leber is knowledgeable and practical. He offered excellent care to your pet and is fair in price. We are very pleased with the attention to our 2 doggies and kitty cat. I recommend his service to all furry friends.
Chayser H.
25 Jul 2017
Great experience. Our first family pet and by the wagging of his tail, he seems to enjoy his visits. Dr. Leber is very informative and knowledgeable when it comes to 1st time pet owners (parents).
Susan S.
3 May 2017
Our visit for first exam for our rescue dog was a waste of time and $50. Dr Leber didn't take temperature, said nothing about eyes or other concerns we had. Ended up taking our dog to All Star vet cl...
Our visit for first exam for our rescue dog was a waste of time and $50. Dr Leber didn't take temperature, said nothing about eyes or other concerns we had. Ended up taking our dog to All Star vet clinic in Surprise where they took his temp, checked his eyes, did various blood tests and referred us to Dr Norman at eyecare for animals. Lab results were all good and we made an appointment for double cataract surgery for our little guy. We were given various meds for his eyes and ears. We will not be returning to Dr Leber.
Nicole Wibel
1 May 2017
Doctor has seen my furchild since he was 11 weeks old and he is now 10 years old. Always provides the best service and care and never suggests spending more than we need to.
Ron Anthony
2 Mar 2017
Took good care of my pup and charges reasonable prices even for things like minor surgeries. You can tell they are not trying to over charge or rip you off.
Pooh B
2 Aug 2016
I've been to many veterinarians in my years, and Dr. Leber is one of the best. Prices are fair and his attention, care, and love for my Heidi was wonderful. I would recommend him to anyone looking f...
I've been to many veterinarians in my years, and Dr. Leber is one of the best. Prices are fair and his attention, care, and love for my Heidi was wonderful. I would recommend him to anyone looking for a doc for their little 4-footed buddies.
Gerry Buckner
Shane D.
28 Feb 2016
Absolutely amazing vet. I recommend Dr. Leber to anyone. His prices are fair and you can tell he really cares about animals. The receptionist is also always friendly. Just an all around awesome vet c...
Absolutely amazing vet. I recommend Dr. Leber to anyone. His prices are fair and you can tell he really cares about animals. The receptionist is also always friendly. Just an all around awesome vet clinic i would not hesitate to take my animal to.
Gina P.
1 Feb 2016
Tried out this office today based on positive reviews on Yelp. Here's my take:I called ahead about if there was an "exam charge." To give some background, we moved here from Las Vegas where my vet off...
Tried out this office today based on positive reviews on Yelp. Here's my take:I called ahead about if there was an "exam charge." To give some background, we moved here from Las Vegas where my vet office never charged a fee for the exam. The office we were using here (white tanks) charges $50 just for walking in the door, which is why I started looking elsewhere.We brought my dog in for boosters. It was $48 for distemper/parvo/exam and $20 for bordatella shots. Much more fair pricing (they combined a smaller exam charge with the first booster, though I'm not sure how it breaks down).That being said, this is a no-frills office. I think those exam fees go into making other vet offices more boutiquey, as a previous reviewer has mentioned. This doesn't lend to animal care, it just entertains us pet-owners.This is a small office with 2 exam rooms. Seems like an older building, and a little wear and tear is obvious. A little smoothing around the edges wouldn't hurt, but again, they're not charging what other clinics are.Both doctor and receptionist were super friendly, and we were in and out, quick and easy. Pending any moves in our future, we would return!
Sheli S.
26 Oct 2015
Dr Leber is the best. I have taken my dog to him for 12 years. He's gentle, kind, smart and great with animals and kids. He's compassionate and loving to my pet. I can't say enough good about Dr L...
Dr Leber is the best. I have taken my dog to him for 12 years. He's gentle, kind, smart and great with animals and kids. He's compassionate and loving to my pet. I can't say enough good about Dr Leber. I love that his cats run around his office. He's a great vet!
Julie Boone
13 Oct 2015
Have recently taken both my 15-pound dog and my 100-pound dog for care and been satisfied both times. The assistant was very helpful when the small one developed complications from getting stung by so...
Have recently taken both my 15-pound dog and my 100-pound dog for care and been satisfied both times. The assistant was very helpful when the small one developed complications from getting stung by something and we were trying to decide if and when to bring him in; we talked every day and she gave me a fair amount of time on the phone. Costs seem to be reasonable and incurred only when necessary.
Chelle Z
15 Feb 2015
A few years ago when I worked in home health, I took a patient's dog to get her nails clipped. I was worried about the stigma attached to her breed (she was half pitbull), but Dr. Leiber took care of...
A few years ago when I worked in home health, I took a patient's dog to get her nails clipped. I was worried about the stigma attached to her breed (she was half pitbull), but Dr. Leiber took care of her like she was a calm little kitten. I was so impressed that I took my own dog to him for her general care and grooming. The nail clipping was the cheapest anywhere else, Sheeba LOVED him, and he kept me at ease when I brought her in with a health concern about shedding, which could mean all sorts of things. We had to leave Arizona to move to Chicago, otherwise my Sheeba would still be in his care today.
Eric H.
26 Nov 2013
We have been coming here for almost a decade. Dr. Leber is amazing, fair and kind. He doesn't push every treatment or medicine on you. He works through narrowing things out and his prices are about 1/...
We have been coming here for almost a decade. Dr. Leber is amazing, fair and kind. He doesn't push every treatment or medicine on you. He works through narrowing things out and his prices are about 1/2 of most of the vets. Don't expect to walk in and have heated travertine floors and Starbucks served to you like some of these newer clinics do that incorporate all that in your bill. Expect a vet who knows his stuff, wont rip you off and will be honest and up front with you.
A Nnonomous
27 Jan 2013
Although the Doctor himself is EXCELLENT and very caring.. the office staff leaves A LOT to be desired.. rude, non friendly, ALWAYS seems put out every time we go there. It really is a shame because ...
Although the Doctor himself is EXCELLENT and very caring.. the office staff leaves A LOT to be desired.. rude, non friendly, ALWAYS seems put out every time we go there. It really is a shame because we really like the Doctor on staff there. They really need to get new help. Several friends and co workers that I know who take their pets there say the exact same thing. GET NEW HELP!!!!
Emily W.
9 Jan 2013
I have been twice now on the recommendation of a friend. The first time was because I took in a stray who was very sick from a demodex mite that had taken over his body. Dr. Leber was very kind and ...
I have been twice now on the recommendation of a friend. The first time was because I took in a stray who was very sick from a demodex mite that had taken over his body. Dr. Leber was very kind and told me everything I could do to help him get better while still being conscientious about the fact the dog probably wouldn't make it (he didn't despite the medicine and the AD food). The receptionist was also extremely helpful because I called daily to ask more questions.Now we have a new puppy and I took him in for his shots. Wonderful points (1) I was in and out of there very quickly. (2) They do not try to nickel and dime you-I was told he probably didn't need the de-wormer but I opted for it anyways. (3) Dr. Leber is very friendly and down-to-earth (4) Again, the receptionist was very helpful and answered all my random first time dog-owner questions. Why only 4 stars? I guess because 5 stars always seem suspect to me...and you will wait a long time on hold to get an appointment. Plus-no hold music. The first time I called after several minutes I was sure they had accidentally hung up on me. No-just no hold music. I will say I am going to look no further for my pets vet.
Ann Rebentisch
4 Jan 2013
Within 90 minutes of my frantic call -- on a Saturday -- I had an appointment and was in the vet's office. I was visiting from Los Angeles and had found blood in the footsteps of my 16-year-old retri...
Within 90 minutes of my frantic call -- on a Saturday -- I had an appointment and was in the vet's office. I was visiting from Los Angeles and had found blood in the footsteps of my 16-year-old retriever/chow. The doctor was prompt, gentle, kind, smart and reassuring. It turned out the pads of my dog's paws were dry and cracked -- he recommended Vaseline for them. He concurred with my home vet's overall treatment plan and I was grateful for the 2nd opinion.
Danny Miller
6 Nov 2012
Very thorough, professional, and efficient. My dog became sick very quickly and they were able to get me right in. He was diagnosed and treated and in under a half hour we were on our way home. Everyo...
Very thorough, professional, and efficient. My dog became sick very quickly and they were able to get me right in. He was diagnosed and treated and in under a half hour we were on our way home. Everyone was obviously busy, but they were all courteous and professional. Prices were very reasonable.
I greatly appreciated the doctor discussing treatment options with me rather than simply telling me what he was going to do and expecting me to cover the bill with no questions. He gave me a plan of what he thought would work best and set it up to save me the most money. My dog has almost made a full recovery in the last day and I thank everyone at Crossroads for helping.
Danny M.
6 Nov 2012
While a single visit is not enough to justify an excellent or terrible rating, I was impressed with my recent encounter here. My dog had become very sick in a short amount of time and I called several...
While a single visit is not enough to justify an excellent or terrible rating, I was impressed with my recent encounter here. My dog had become very sick in a short amount of time and I called several vets who had no opening until later that afternoon. Crossroads was able to get me in right away and they were very helpful and thorough. The vet tech/front office employee was obviously very busy but she stayed polite and professional the entire time.The doctor did not simply tell me what he was going to do, but he discussed the options with me and let me decide on the care that my dog received based on price and desired level of care. They were very efficient; it took less than thirty minutes from the time I arrived until my dog was treated and we were out the door. The price that I paid for this care was reasonable, even less than I was expecting. I am grateful that they were able to help us so quickly and thoroughly.
Jeremy Lee
17 Jul 2012
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are u...
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are under staffed. They give conflicting information and give VERY bad customer service. My puppy had an umbilical hernia. The sutures were HORRIBLE! A child could have done better. They sutures are normally in for 10-14 days. I could see the healing process had progressed faster than normal. I called to get them taken out on day 7 and the receptionist refused to let the doctor see my puppy!!!!. I took him to another Vet (All Star Animal Hospital - Mayo Clinic level Care...Bell and 303). The doctor started to tell me the 10-14 I already knew...but he was much nicer than the other place. I showed him the sutures and he immediately removed them. Crossroads Towne Center is never going to see another one of my animals!!!
jc l.
15 Jul 2012
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are u...
The medical care here is the equivalent to taking your child to a county hospital. I can't afford high end, Mayo Clinic level, care for my puppy, but I know I can do better than this place. They are under staffed. They give conflicting information and give VERY bad customer service. My puppy had an umbilical hernia. The sutures were HORRIBLE! A child could have done better. They sutures are normally in for 10-14 days. I could see the healing process had progressed faster than normal. I called to get them taken out on day 7 and the receptionist refused to let the doctor see my puppy!!!!. I took him to another Vet (All Star Animal Hospital - Mayo Clinic level Care...Bell and 303). The doctor started to tell me the 10-14 I already knew...but he was much nicer than the other place. I showed him the sutures and he immediately removed them. Crossroads Towne Center is never going to see another one of my animals!!!
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