Its May 6, 9pm right now. How was I just booked an online appointment for May 6, 11am? Currently confused on whether or not I actually have an appointment tomorrow because of this fluke in the system. ***Update*** The IT issue sorted it's self out after a few minutes and the manager was professional, nice, and genuinely concerned about the issue. Staff was awesome and I'll definitely come back 👌 Read Less

We bring our cat here and they're wonderful! Very reasonably priced and very friendly staff. If it's your first time, I recommend bringing any paperwork that was provided to you about your pet. It made it much easier for them to service our pet. They do offer boarding and they have a variety of pet foods and treats for sale as well. Read Less

We adopted our dogs from our daughter when she moved. We had no vet that we had ever used. I found them online and after the first visit found our permanent veterinarian. The staff and doctors are the best. Read Less

We had a great experience at VCA! Our puppy Rockwell has been to a few doctors/hospitals to treat his horrible pitbull allergies and before coming to VCA nobody gave us a confident answer! We saw Dr. Crystal and she sat down with us for a long time to figure out the best plan of action for Rockwell considering our financial situation. On top of a very productive appointment, the front desk staff were very friendly and accommodating. Rockwell will definitely continue using VCA as his primary care going forward! Thank you! Read Less

I really, really like the doctors and staff here and I wish I could give them 5 stars, but they have totally bungled things lately. We're going out of town and we wanted to get our new puppy spayed beforehand, with enough time that she could heal while under our care still. Our appointment for her check up was rescheduled to an hour earlier and I didn't find out until I was on my way for the original time. Apparently they called my boyfriend wanting to know why he had missed his appointment that he hadn't confirmed or even heard about. Well we forgived the mistake and rescheduled for the following week, even though I had already left work early that day. Then, the day before the spay, we got another call saying they needed to reschedule again. When we asked what day it would be rescheduled for, they couldn't even tell us at that time. I had to completely switch around my work day for the original day, and I couldn't switch around another day on a moment's notice. This was one really bad experience out of mostly good experiences, so I leave this review with a heavy heart. Read Less

Great experience today with all of the staff. My cat was very scared and upset and the team made sure to take it slow and talk about the different options we had. I really felt like part of the conversation on what treatment made the most sense for my cat and I. I also wasn't pushed into doing any procedure or buying anything I didn't feel was necessary. Happy and relaxed knowing my cat now has a great go to vet for her needs with a friendly, caring, and knowledgeable staff. Thank you! Read Less

I would give them a negative 10 stars if I could. I found a hurt puppy made an appointment they told me to use the free coupon online I get there and they tell me no because I've been go one before. They wasted my time and obviously done really care about animals. Read Less

The staff is absolutely amazing and really cares about not only the dog but the human client as well. They played with my dog most of the time we waited and nothing seemed forced in the examining room. My dog was super comfortable and thought she was just getting belly rubs the whole time the doctor was examining her. Not only all of that, but we were in and out pretty quickly. I felt like they made us a priority and I loved it. Definitely going back! Read Less

We feel we are lucky to have found VCA Tri City Animal Hospital and their super friendly, kind, caring staff. They have helped me with my new puppy from shots to neutering, gland issues, and recent illnesses with knowledgeable compassionate care and kindness. Handsome Hans and his mommy loves Tri City Animal Hospital Read Less

I brought my 10 year old dog there for the first time. Everyone was very nice. The doctor actually listened to me a explained her thoughts and my options. I also appreciated that the invoice was brought to be before action was taken so I could understand what I would be paying for if I chose to take action. My dog also needed blood work done and the technicians were great with him. They made his comfort a priority rather than just trying to churn him out as quickly as possible. It did feel like I spent quite a bit of time waiting, but I'm not sure I can blame them for that since they were doing things like preparing my invoice and grabbing an extra technician so that the blood work could be done in the room with me. All in all it was a really pleasant experience for both my dog and me.Read Less

I have been visited this hospital for 12 years. I would highly recommend to anyone who cares about their dogs and wants the best care for their dogs. Dr. Lucey and Dr. Westhof are very kind, helpful, and knowledgeable. They are very good veterinarians. They consistently provide the best care for my dog. They always follow up with me to make sure my dog is getting better when my dog is sick. They often tell me what the best option is for my dog. Read Less

Terrible, terrible experience with this veterinarian. She refused to give my dog a health certificate because she didn't want her flying on a plane in 100 degree weather, even though the airlines are completely up to USDA code. Pup would only have been in 90 degree weather for an hour and a half- totally safe for dogs of her breed. The vet demanded I get her vaccinated before the schedule requires it. We were not there for vaccinations, we were there for a health cert since she already had all the vaccinations she needed at that point. She literally yelled at me telling me that I was going to kill my dog. I told her I don't want her service and she yelled at me to get out. Oh my gosh, I didn't know people this insane even exist BUT THEY DO!!! Don't go to this Vet!!!!!!!!! Everyone else there was incompetent as well!! Read Less

I highly recommend VCA Tri City Animal Hospital on Broadway. As an over protective dog owner, I was nervous to take my friend to a new vet after moving to Tempe. I heard a couple people say nice things about this Hospital so I gave it a try because they offered a free first visit. I wasn't aware animal hospitals did this, which makes sense so one can test the place before making it their animal's hospital. The staff there was very friendly and the technician and doctor were super caring. They were able to detect what was wrong with my dog and delivered the news without pushing anything. Sadly, my dog passed, but if he was still here I would definitely take him back to VCA. Even more, the staff was sweet enough to write me a sympathy card with personal signatures. That was a nice finishing touch. Thank You! Read Less

Just brought in a stray cat to see if it had a microchip. The staff was friendly and not only did they give me a free crate to transport the cat in, they also gave me free food to feed the cat. What more can you ask for? Great service! Definitely recommend! Read Less

Brought my new dog which i got from AZ Humane society here to get her first check-up and continue her vaccinations. AZ Humane society is kind enough to cover this visit as part of the adoption visit. VCA was not as kind. We saw the Vet and received a check up only to be told that she didn't agree with the Humane society's recommended vaccination schedule and to come back in a week. This next visit is full price as another full check up would be required only a week later. Clearly this tactic was designed to get us out the door and done with our complementary visit so they could take our money a week later. Shop around there are cheaper places. If this is how they choose to do business go elsewhere. Will not be going back despite the kindness of the staff. Read Less

Today I had to put down my dog that I've had since he was 6 weeks old. For the last 13 years that dog has been by my side and been through everything with me the good and the bad, so needless to say I was pretty attached to him and it was not easy for me by no means. The staff at Tri City was great I would recommend them to anybody in a similar situation like me. It can't be easy to see a grown man cry but they handled it with class and were very nice.Read Less

Great staff! My cat got sick at a time it could not be financially worst. They worked with me and making sure I got the care I needed at an affordable price. I felt they truly cared about the well-being of my cat then making a quick dime! I'll be back! thanks again! Read Less