Acacia Animal Hospital

Dr. Laudonio and his staff are great. They really care about the animals and the owners. I have had many vets in many states over the years and Dr. Laudonio is hands down one of the best I have had. I would drive far to see him. Read Less

A buddy of mine brought in his pup, as he was throwing up and not eating for a couple days. Vet took x-rays and prescribed meds for pain and nausea. Vet didn't know what was wrong. Everything seemed okay for a few days then over the weekend his dog continued to throw up and not eat. My buddy took him back in and the Vet wanted to give another x-ray costing around $700. It had been a week since the last x-ray. My buddy then said no, I think we will just wait it out. The women at the front counter kept pushing any service and asking him what he was comfortable paying. My buddy just said he wanted to pay for the visit and that's it, and they were rude to him after denying any more service. Couple days pass and he receives a phone call from the office asking to bring his dog back, that the vet is "worried." My buddy then said no I think we will be okay. Then the lady proceeded to say that if he doesn't bring the dog back or proof that he is getting care from another vet that she was going to report him for neglect. Long story short, the dog had swallowed a chew toy and it finally passed. Totally uncalled for and unprofessional, and sounded like extortion to me... Read Less

MAXIMIZING PROFIT IS THEIR ONLY MOTIVE If you want to drain your wallet in search of a cure for a sick pet, this is the place for you. If you want your sick pet to live to see another day, go elsewhere. Dr. Laudonio and staff are focused on their own bottom line and not on caring for people's beloved pets. Read Less

Dr. Coverdill and Dr. Laudanio had previously cared for our new puppy, Ariel in routine care. They were easy to chat with, willing to answer questions and everyone enjoyed playing with her during her visits to the clinic. They were introduced to Chloe in a rather unusual way and both Dr. Coverdill, Dr. Laudanio and every single tech that had a hand in caring for her during her emergency was amazing. To say they went above and beyond would be an understatement. We can't ever thank them all enough for everything they did, 24 hours a day, to save her life. Read Less

I am adding a supplemental review to a previously posted review. I failed to mention that Bangers, our male sugar glider was only tested for parasites. My invoice did not mention the type of parasite-actually didn't mention parasite at all. After the first visit, I called to ask what the name of the parasite was. The front desk said it wasn't on her information but she'd check with the vet and call me back. Never had a call back. On the 2nd visit, I asked that they put the parasite name on my actual invoice. They did not, nor did they mention parasite. They NEVER checked for a UTI. The NEVER took a urine specimen. We started doing some on-line research because he had the EXACT symptoms he did before and found that a UTI fit him perfectly. Lots and lots and lots on the symptoms of UTI in Sugar Gliders and not much at all about parasites. UTI's seem to be very common. Being the weekend, I was planning on calling a DIFFERENT vet animal hospital to make an appointment for him today as he was in a lot of discomfort last night. Yesterday was Sunday and I could not get him in. I awoke this morning to check on them both like I always do. I panicked as I only felt one moving in their sleeping pouch. I was horrified to pull Bangers out dead. I am so distraught over this and have been crying all morning. Bangers was only 5 months old. NOBODY should take their sugar gliders to Acacia. They cannot possibly specialize in exotic animals. I'm very upset with myself for not checking on-line before taking him to Acacia. I would have then known to ask why they didn't check his urine for a UTI when his symptoms were EXACTLY that of a UTI. Read Less

Love the staff and Vets! They love my dog and take great care of him and treat us amazing. Great prices. If you have pitbulls this is the place to go. They love my blue boy so much that he gets very excited to go see his girlfriends. :-) I will never take my dogs anywhere else.. Read Less

The most caring, compassionate staff I have ever met. I just moved to town and had an emergency with my dog, and they fit me into their busy schedule without second thought. The doctor even took the time to speak to us and get to know me and my dog, which is different from most places. I really appreciated that and will not be taking my pets anywhere else. HIGHLY RECOMMEND!! Read Less

I've been going here for quit some time now. Honestly, I don't like most vets. I find they don't listen, are clueless and just want my money. I generally get the feeling that I am just being an "Anxious mother" and shouldn't worry so much. I have definitely met some horrible vets here who are thankfully gone. I had one vet who couldn't locate a golf-ball sized tumor on my dog's back. I had to show her! I was not happy, pretty sure she's gone. I LOVED Dr. Olsen but sadly she's gone (retired?). Recently Dr. Laudonio did a dental and small mass removal on my dog. I was a bit disappointed he didn't consult with me about removing 10 teeth, or why he was removing them. It seemed a bit excessive for an 8 year old dog. Dr. Olsen called me from the operating room when my other dog was being operated on to ask me a few questions. I was so very thankful! Recently, Dr. Coverdill did my eight year old's check up. She was patient and dealt with my questions gracefully. I didn't feel like I was inconveniencing her. She got on the floor with my littles and was very gentle with them. This place definitely tries to push you into buying the bells and whistles for your dog(s), which can get a bit tiresome. Every time I talk to them they ask if I want bordetella for my dogs. It's OPTIONAL. When I need it, I will tell you. They also put "Declined heart-worm meds" on the bottom of the vaccine records. Again, OPTIONAL. Definitely do your homework before saying yes. The main reason I stay with them is that they accept CareCredit and are close by. I'm between not warning people to stay away but not telling people to go either. One last note is that the front staff is always friendly and generally helpful. Read Less

I've read other reviews and it makes me sad that there are other vets at this practice that seem to be subpar at best. I've only delt with Dr. Siegrist and she is by far the best exotic vet I have ever gone to. She is very knowledgeable and does not talk down to you in the least. She will explain everything to you in great detail. If you are in search of a great exotic vet I highly recommend her.Read Less

I cannot express enough my gratitude to Dr. Marc Laudonio and the entire staff at ACACIA ANIMAL HOSPITAL for the care, kindness and compassion given to my kitty, Chaos (and myself). Here is the post that I put on my own Facebook Page that tells the story: "It is time to tell the story of our almost tragic beginning to the New Year involving Chaos, my loving cat. Without recounting the entire story how this happened... Wrigley (a lab mix dog) and Chaos got into a tussle - I can't tell you how it started or who started it. in a matter of seconds - Chaos dashed into the other room... and there was a blood trail. My heart sank... and .... the injury was to his face - his jaw was fractured. Christina (my daughter) took him (I couldn't... I was beyond sad and in tears) to the Veterinary Service Specialty Center ... the Doc called me and quoted lots of money. I said that this decision was a money issue and if that was the option - I would have to have him put down (oh.. those words were hard to say). She then suggested that I take him to ACACIA ANIMAL HOSPITAL - and make an appointment with Dr. Marc D Laudonio. She had said he was "amazing." I cannot say enough how impressed I am with the Hospital and the Doctor. He is amazing... the Clinic is warm, friendly and made me feel comfortable. The care that Chaos received with amazing (and affordable). And the Doctor put him back together again (he had multiple fractures) - his alignment is a little off... I am just thrilled and grateful that he alive. Chaos came home Monday night (Jan 9 2017), and the feeding tube was removed yesterday (Wednesday, Jan 11, 2017). Chaos is eating, drinking ... using the litter box - and is happy to be home. We did a checkup on Monday, Jan 16, 2017 and he is healing well. His PURR is just a little louder. And we've taken some steps with Wrigley to alleviate some of his random anxiety. Life is almost back to what we know as normal." I am so very grateful. Thank you!! Read Less

Honestly, I was looking for a place to take my dog, and I was looking at your reviews and I can absolutely say that I would never take my dog to your clinic. The way you respond to bad reviews is a horrible reflection on you and your company. You sound ignorant, petty and extremely uneducated. I would be highly embarrassed if it were my business. Read Less

The staff and our veterinarian, Dr. Siegrist, are exceptional. They are thorough and caring. When one loves a companion animal,who doesn't know how to tell you "It hurts here, Mum, and I don't know what to do," it is a relief to find a veterinary hospital that carries out pertinent diagnostic procedures in an appropriate way. I am an RN (people RN) and I respect professionalism when and where I find it. I've seen several comments about prices. Actually, when compared to another facility here in town, Acacia's fees are quite reasonable. Granted, it's not a matter of paying a co-pay and having them file with insurance. It's just not that way with our beloved animals. Maybe in a more perfect world.... However, our Andy's severe upper respiratory tract infection is finally cured. His terrible arthritis is another matter, but Dr. Siegrist is working on it. Thank you, everyone. Andy's Mom. Read Less

Hello! I'm the mother of the young lady that has the pug puppy, Sancho, that you all treated for just over a week. I want to express my eternal thankfulness to ALL of you. You treated little Sancho with the utmost of care and concern but you also held my daughter in the palm of your hands and supported and upheld her as well. You kept her well informed- even when there was news to report that was hard for you to say and harder still for her to have to hear. Even when in our desperate state during his Parvo treatment- you never once encouraged any pricey extraordinary procedures but did make certain to provide all the necessary ones. Your genuine kindness and compassion for both the pets you serve as well as their families is amazing. We will readily choose you for any future needs and care. P.S. While I respect everyone's opinion and know that we all had our individual experiences- I have to say clearly that my daughter never felt like she was being sold something or up selling going on. Even when she and I suggested more extensive pricey treatments- the staff were honest with us in regards to Sancho not needing them- even though they knew full well that we had the money to pay. They never once took advantage of that knowledge. Love to all of you but a special thank you out to Natasha. You took my daughter in and comforted her and went to great lengths to assist her in finding options and you wrapped her up in so much love at one of the saddest times in her life. Sancho and his family will never forget you! Mary Najera (aka Sancho's grandmother) Read Less

We also had a bad experience at Acacia. Other reviewers who say money is their primary motivation are correct. They push expensive and unnecessary tests on people who have sick companion animals and who they know they can sucker into paying for the tests that won't do anything but enrich the owner of Acacia, Marc Laudonio.Instead, when people have pets who are suffering from fatal diseases, they should just tell them that they are fatal and let the pet owners decide what to do instead of pushing what they know are tests that won't do any good for the pets, but only will do good for the bottom line of Acacia. I feel sorry for the "employee" vets who have to follow Dr. Laudonio's philosophy on this. They probably work on salary plus commission on selling tests. No wonder they come and go.You take your pet's life in your hands when you go to this place. And you better have lots of money for unnecessary tests to boot. There are many other vets in town that are better than this one. Read Less

I took our 17 year old cat in for the inevitable. The entire family was prepared. After an hour of waiting, the vet came in to tell us he wouldn't put our guy down because he had just put another family's pet down and he felt that with medication our pet could live on. I paid and left. Our cat died an hour and half later on another vet's table after severe respiratory distress. It was painful to watch. We wanted a peaceful end to his life. The staff at Acacia denied us that opportunity. We are terribly sorry that another family lost their pet on the same day, but that shouldn't mean that the animal hospital can't do their duty to help other families.Read Less

Agreed with all the above. I've been taking my dog to Dr Laudonio since we moved to Tucson 3 years ago but when the going got rough with my dog, all they wanted to do was up charge and do more than what was necessary. I liked Laudonio but I'm starting to think it's just not worth it anymore to go to someone whose techs and workers act like they know more than they do. Except for one girl, whose name i don't know. But other than her, they all act as if they get a commission or something. And really? Labs every six months on an otherwise healthy senior dog? And chest X-rays to check the progress of a chronic disease? You might be fooling some laymen out there but your tricks don't work on me....4 / 5 stars for Laudonio1/5 stars for his girls up front Read Less

Acacia is okay.. The vets are nice. The front desk staff is rude, not welcoming and didn't appear to be knowledgeable at all. A mistake was made on their end and until they finally apologized, I was treated with such bad attitudes. The miscommunication between the employees is ridiculous!!! Services are overpriced. I recommend finding another vet!! Read Less

I brought my new dog in for a wellness check and it was wonderful.  I disagreed with having to pay for the exam because the Humane Society told me it was free.  The office's policy is appointments that occur two weeks after adoption are not free. I called and spoke to Brendan DeSmet about my concern and frustration. He explained everything in a caring and pragmatic way.  I am happy my dog is a patient of theirs and highly recommend this office. Read Less

I really like this animal hospital. I brought in my 10-11 year old pit for very bloody urine. They wanted to do multiple tests but I just opted for a urinalysis thinking it was just a UTI. After getting the tests back they said that's what it was and had her on meds for it. After it did not get betterz I brought her back and did the recommended tests from the first visit. They showed she had 3 ping pong size bladder stones. After scheduling surgery, she went in had it done and had to stay over night. I received a call as soon as she woke up and was informed the entire time. They treated her and I  very well and always had no problem answer my questions.     For people saying that they try to "sell" you a lot of things my answer is this: they are honestly trying to find what is exactly wrong with your pet, just one test may not provide the answer as I found out with my pet. I recommend that if you honestly care about your animal and something is wrong, get the tests some to find a definitive answer. In the end, it will only provide a better picture, which in turn will provide better health over all. Dr. Becker is awesome and can tell she actually cares about her patients and owners. From me and Chula, Thank you! Read Less

I just adopted a new kitten from Pima Animal Care Center on 9/27/15. As part of the adoption, PACC had attached a free vet exam with a list of partners and Acacia Animal Hospital is close to where I live. I made an appointment on Monday morning for later that afternoon -- I was quite excited, as this was perfect for my schedule and I was happy to get in on the same day. I also wanted my new kitten examined and had some questions about some loose stool he had. When I entered Acacia, I was immediately greeted and given some standard paperwork to fill out. The front desk staff demanded to check the microchip in my kitten because "The pound messes microchips up all the time." I doubt it happens "all" the time, but was happy to know that the microchip numbers do match my paperwork. I just thought it was odd to immediately start talking about PACC. But it actually got worse once I started working with the vet tech in the back room. She assumed my kitten (2 months old) was not neutered. I explained he had been (had paperwork from PACC) and she immediately started talking about how terrible PACC was for neutering him so early. Not just a comment. A long several sentences about how "terrible" and "sad" it was that they had done this. (1) PACC is attempting to adopt pets out, and to do that, they have to adopt out neutered animals. So I'm not sure why this is new to her. Perhaps 2 months is a little young, but PACC does not have the luxury of hanging on to kittens for long. They're trying to get them into loving homes. But more importantly is (2) PACC is essentially the organization that has recommended you. You're partners in helping me get my newly adopted pet a check up, are you not? Maybe you shouldn't talk ill of the people that are just trying to get kittens into loving homes and should be a little more graceful about completely tearing them apart. I was amazed! Not once did I receive a "thanks for adopting" or anything similar. In fact, one might think they were trying to make you feel bad that you had adopted from PACC. Definitely not the way to go. The vet we saw was nice enough. She recommended some probiotics that I definitely wanted anyways. She told me that my kitten needed several additional booster shots -- although 2 other vets I have contacted since say 3 shots total is normal and he's already had 2. I'm assuming they want me to come in every 2 weeks for more shots because that is an office fee visit and a shot fee. Which, FYI, are double what you can get them for at a shot clinic -- but I get it, you pay more if you want the advice of a vet. It was recommended that we do a stool sample to check to see if he has any parasites. I thought this was a good idea. The tech then told me she was going to take him back and draw some poop from him. I said that he had actually just pooped before we had left the house, which is 15 minutes away, and I had just not thought to bring the sample myself. But, because he had just pooped, I asked if I could just get a collection jar instead. She was adamant that she could extract some poop. Well, she couldn't -- so I'm a bit disappointed that she did not just give me the extraction jar before putting him through another object up his butt (he'd had his temperature taken). I also wanted to get the Feline Lukemia/Aids test done for the little guy. I was told he needed to be 4 months and they would not do it because sometimes you get false positives. I'm aware of this concept (I've had cats before and my sister works at a Humane Society). I asked if we could do one now at 2 months -- if it was negative, he'd be negative. If it was positive, we could retest again at 4 months. Nope, said 4 months was when they would do it, along with another booster shot, etc. All around, I would say the vet seems to be very caring and probably knows what she is doing. I was disappointed that she refused to do the test --  I knew that he may have to get a second one again at a later date if it came back positive. When I was paying for the prescription of probiotics that I did get, the receptionist said that I was "lucky" to have a free exam. Well... if you guys don't want to offer this free exam then how about you tell PACC to remove you from their list? I sure will. Acacia is all about booking more appointments and dissing local animal rescues (frown).This morning I called the vet where I normally take my animals. They're on the other side of town now (a 40 minute drive) since I've moved. However, over the phone they confirmed that it would be best to get 1 more booster shot in two weeks, that they could do the Feline Lukemia/Aids test to see how he tests (and do another at 4 months if needed), and offered to see him for free even because I'd just adopted him. I told them that I had actually just taken him to Acacia with my free exam certificate. They said no worries, bring him in and they'd do their own exam for free and even congratulated me on my new adoption! Read Less

I brought my eggbound lovebird to Dr. Audrey Siegrist, and she saved my bird's life. She provided bird-friendly x-rays and O2 therapy, and was able to remove the egg manually. Dr. Siegrist and her staff were very knowledgeable and helpful, and I plan on bringing my bird to her in the future. Read Less

same thing as comments below.. they sell sell sell.. pushy pushy with anything they can to get money from you.. I chose them long ago as the " free" vet visit you get when you adopt from PACC, well they didnt like being "free" so I didnt go back.. When you take your animal to the vet you want to feel good about it, not badthat you didnt spend more and more money on tests and other things.. Read Less

Ok....I will be completely honest here.      Positives, the doctors REALLY care about the animals....I like that.  Dr Laudonio was amazing!!!   Animals are his passion.   Positives.....they will save your pet and DO CARE ABOUT THE ANIMALS.    They are GOOD at what they do...and that is obvious......Negatives.....  We could not help but feel as if I were in....a sales push vortex. I asks my wife, and she felt the same way.      I hope some  one there READS this and doesn't get angry, but really look at the techs....and their role in animal care.  We went there for a rabies shot, a health certificate, an FELV test, and the other shots both our cats needed, and my wife needed for her TRULY senior cat at 13.....some blood work.  My cat got micro chipped, all the shots and a health certificate.   Tested for FELV, etc etc.... (and that was after declined the 238 dollar "senior " blood panel.)   My estimate for the "shots" included .....in "addition" to what  we asked for..... a "senior panel" of bood work.......for 260 dollars for my cat     We asked.( after we talked about it cuz that's how we roll...WHAT is a senior)..  We were told 6 and older.     OK.....my cat JUST TURNED SIX two weeks ago.    There were other things pushed by the tech that were just done for sale, and to be quite honest, were annoying.. We declined.       The other cat needed blood work     The part that really bothered was the tech saying negative things about another low cost vet place in town (That I have used for 6 years.)  That is in poor taste, and I held my tongue. If people people can afford low cost FULL SERVICE  clinic, and they GET THEIR ANIMALS FIXED AND  VACCINATED,,,,,that is what matters..   You are all working towards the same goal.......animal health.....RIGHT?   My dogs were HW tested fixed, and had their ALL their shots at the "low cost clinic", and they didn't push anything, or make me feel like that clinic was sub par because they were not AHAA.   My bill was hundreds less..         Please don't get me wrong.....they are a great service however  pushy sales tactics.....not .     Our bill was 600 dollars,...... the "exam alone was 47.00. I wasn't impressed with it, and that is 47 x 2.  you  ROCK.....do what you do but please have the techs ease up a bit on upsell. Its really a turn off.     I really wanted to smack the tech  we had.   Both my wife(who is far more tolerant than I) Had the same feeling.. Read Less

My experience with Acacia has been extremely disappointing. Each time I left the practice, I felt pressured into paying high costs (similar to other reviewers), and disrespected by the Vet Tech staff members (e.g. One tech said "No sh*t" in response to an observation I shared about my ill pet). The most disturbing aspect of my experience with this practice was the condition of my pet when I picked her up from boarding. She was very dirty and distressed - she was ill, however easy to keep clean at home. My two requests to see the boarding area were denied. One of the Veterinarians, Dr. Olsen, is caring and professional, however this was not my experience with other staff and management. Read Less

Dr. Laudonio is absolutely wonderful! We spent many years going to Adobe Vet but immediately made the switch when we met the Doctor. Not only was he caring and attentive to our two dogs but he also gave us the professional advice we needed. Today Dr. Laudonio performed surgery to remove all the teeth in our rescued 7 year old Maltese. Him and his staff were wonderful with the whole process and our Maltese is already waging her tail and happy; best decision we ever made. Awesome place and awesome care! Read Less

Dr. Laudonio saved my dog's life. He's a great vet and he doesn't try to up sell you on anything unnecessary. He takes time to get to know you and your pet. You can tell he truly cares. The ladies in front are also very nice and helpful.Read Less

I've been meaning to write a review on Acacia for a while. I moved to Tucson two years ago without a line on a reputable vet so I ended up at Acacia simply based on location. Initially, I only used Acacia for annual checkups and for Heartgard (competitive pricing, I might add...support your local businesses). About a year ago, Bubba, my 4 year old boxer at the time, came down with a cough. I got an appointment with Acacia right away and Dr. Laudonio suspected Valley Fever, later confirmed by lab work. Dr. Laudonio and his staff have been very helpful throughout this diagnosis; particularly during those first few weeks when Bubba was refusing to eat and take his medication. I must have spoken with the staff at least once a day regarding the best way to get him to eat etc (rotisserie chicken was the trick - thanks vet techs!).Dr. Laudonio has always been great with Bubba and really takes the time to break things down for his patients (well I guess Bubba is the patient...does that make me the customer?). Compared to the two other DVMs that I have seen (outside of Tucson), Dr. Laudonio and his staff have really outshined the competition. Thanks so much - Garrett & Bubba Read Less

I really love the staff at Acacia Animal Hospital; they've been taking care of my dog for about three years now. Dr. Laudonio is wonderful, as is Brendan DeSmet (and the rest of the staff!). I always feel that they care about my dog and me personally, and have gone out of their way to make sure he is healthy and happy. I've been to them both for regular check-ups/vaccinations as well as for urgent care, and they are wonderful. I've never felt that they push any unnecessary procedures, and they make sure I'm comfortable with every facet of his treatment. If I don't understand something, they're good at clarifying without talking down. I absolutely recommend them! Read Less

I've never written a review before, but I feel that when an individual and/or a business, goes above and beyond their job requirements and obligations, to do whatever they can to help someone in need and go to extreme lengths to make fees affordable, should be acknowledged and told thank you...thank you so much. Even though my Danny wasn't a big dog in size, he was in heart. He was a part of our family, and the entire staff at Acacia treated him just like that as well. They were honest, supportive, caring, and sincere. I've received words of condolences and support from every staff member that was involved with the care of my little guy. A special thanks to the wonderful vet that is one of a kind in my mind, Dr. Vanessa Olsen. She really sets the standard for veterinarians in Tucson and beyond. I am thankful that there are still places that work for the pets and their parents, and are not just about monetary amounts. Read Less

We are very happy with Acacia Animal Clinic on Campbell and River (Trader Joe's strip mall). We have had our cats treated by the owner, Dr. Laudonio and another vet there whose name I cannot remember. They are not cheap, but I suppose they are not overly-priced, either as vet costs are always pricey wherever you go.The vets always give good explanations of what is going on. They treat the animals kindly. They have a comfortable enough lobby and treatment rooms. They sometimes prescribe Chinese herbal or natural remedies if it applies and will help. One time, one of our cats suffered from pancreatitus and some sort of fatty tumor. She needed surgery but of course, no way we could afford it. Since we had to think about spending $1500 for surgery and tests, the vet gave us some sort of herb to try. She explained that sometimes it works great, sometimes not at all. In three days, the tumor was gone. I like their openness to alternative medicines while being up to date on the latest in traditional practices. Read Less

After a horrible seizure took place with a Huskey that managed to fall into a blocked wall planter while seizing and hit her head continuously, she needed to be urgently ran to the vet. Most of her injuries consisted of the head, or the most serious injury I should say. The dog had been mildly attacked by the other dog she lives with while seizing as well, on her back legs which was a normal event to take place when the seizures would happen. In all, the Huskey had a fractured nasal cavity, possible bleeding on the brain from head trauma, sever wounds under her front legs and back from the rubbing on the concrete blocks while seizing, and an eye injury as well. When we took her in it was around 11:25 A.M. At this time the dog was nearly unconscious and quite out of it from the horrific seizure. Dr. Swensen was the Dr. on staff to take care of the dog's injuries that day. The Dr. cleaned the wounds, provided fluid lines, and figured the dog had some fractured ribs as well, and possible internal bleeding. The vet office closes at 6pm. At 5:40pm no one was called to say she was ready to be picked up, or to see what our plan was to get her home...we had to call and find out. Acacia is not an overnight clinic, so I am stumped to think of what on earth they would have done if we assumed she was going to be staying the night. They say she is ready to go home, so we rush up to get her, and when I took the first look at her the first words out of my mouth were, ""I am not taking her home like that. I can't take her home like that. She needs to stay overnight, that is obvious."" They said, ""We are not an overnight clinic."" I said, ""Fine, than I should take her some where else? Another animal hospital that can care for her overnight?"" They assured me that she was completely okay to come home, and that the after care was something we could handle. The dog couldn't walk or barely move. She prescribed antibiotics, tramadol, remydol, antibiotic ointment to be injected into the wounds and eye cream to go on the eye that comes out of the socket...and much more. NOT ONE PIECE OF PAPER WITH DISCHARGE INSTRUCTIONS WAS HANDED TO ME. There were NO after care instructions. They verbally described how to clean the wounds, care for her, treat her eye, and the stitches on her head, and some rectal injection I was to give her. They closed at 6, it was now 6:23pm so they were eager to get her loaded up. They took out the I.V. line and put her on a stretcher and we got her into the back of the SUV. All the way home she moaned in pain. When we got home we worked diligently to get her comfortable as there was no real good position to put her in. She continued to moan for a few hours, and had tears of blood coming from the eyes and nose. I kept thinking there is no way we should have brought her home. She DIED within 7 hours of coming home from the vet office!! DIED! The dog is dead! I believe she would still be here if it wasn't for Acacia sending her home that night. Never once did they ask for the full story on what happened to her. They didn't take into account how badly her head was injured. Now all they are concerned about it getting the bill squared away. That is ALL, they are concerned about. Read Less