Arizona Small Animal Clinic

Dr. Edwards provides the very best care. She is knowledgeable, stays up to date with current medical issues and is warmly compassionate. The hospice care she gave my old boy and the support she gave me made the end of out time together the best possible. I will be eternally grateful to this amazing woman and her staff. Read Less

Jake's needed extensive dental surgery and after shopping around I was referred to AZ Small Animal Clinic by a friend. The Dr and staff were great with Jake and his treatment came off without a hitch at a fraction of my other quotes. Highly recommend. Read Less

I've not only been taking my animals to Dr ShanAnne Edwards for over 25yrs, I actually worked for her at the hospital itself. I also have adopted 2 Greyhounds and 6 cats from the hospital over those years. Dr Edwards' folksy manner along with her extended research and education invites her clients to LEARN how to best care for their animals. She treats domestic, agricultural and even injured wildlife for rescue groups. The clinic is located in the heart of South Tucson. Anyone and everyone is welcome. Compared to many clinics in the area, Az Small Animal Hospital's rates of charge are very reasonable and Dr Edwards is the first to refer any case that may require services beyond what her clinic can provide. Give them a call! Talk to Ms Sally. You won't be disappointed. Read Less

Longish review. She gets 3 stars because she really helped me when i needed it. I started using her abkut a year ago. I took in 1 rat and she seemed to lnow what she was doing and took care of my baby very well. I left to Houston and came back 8 months later and i had 5 male rats that desperately needed vet attention i couldn't get in Houston. She worked with the fact that i didn't have that much money and was willing to help, i really appreciated it. However,i had one rat who did not need a breathing treatment, and instead of giving him to me, they wrapped their kennel in a trashbag and gave it to them ALL at once. One of my rats started squeeling,i started crying, he had a panic attack. After 2 months of not coming out and not letting me pick him up after this traumatic expirience, he finally comes out for treats....and treats only. I also noticed they started getting odd bumps.on their ears which i have found out is probably mange mites that they would have picked up from her office because other than some sneezes they were all perfectly healthy. Read Less

Dr. Edwards is a passionate vet and her practice is a valuable asset to the South Tucson community. My wife and I found our cat Rudy on the street. Dr. Edwards and staff helped restore his health with a dental extraction and Rudy is now one happy kitty! Read Less

WARNING: LONG REVIEW I never review but I figure I should share my opinion because Dr. Edwards in my opinion is a bad vet. I got my puppy from puppy place and this was one of the places you could get a free first appointment at. I read the reviews here€ and saw that she was a rude doctor but she was close for me so I took my puppy anyways. She was nice at first and seemed like she knew what she was talking about so I kept going. Almost a year later and my puppy developed a bad limp from an injury she sustained while playing with her sister. The first time I went the doctor and I both thought it was a muscle issue and she gave me meds and they worked for a month or two but my puppy started limping worse just recently. I didn't have too€ much time to take her in to get x rays because I had just gotten a new job and didn't have time to take off. When I finally took her in for X rays she said my puppy's ulna bone had stopped growing. She was so incredibly rude and condescending that I was just so flustered and couldn't believe what I was hearing. I decided to take my business elsewhere. I brought the X rays to a new doctor and he basically said in his medical opinion no diagnosis could even be made because of the poor quality from the X rays. So not only did she make it sound like my puppy's injury was my fault and I'd been feeding her crap (even though if been feeding her a premium food) but she had made a diagnosis on poor quality x rays. I just wanted to post this because in my opinion this doctor has no compassion and thinks the only right way to raise a dog is her way and if you raise the puppy in a different way well you're wrong because not only is she a doctor but also a nutritionist. Read Less

If I could give this woman 0 stars I would. She's condecending and rude. I took my shih Tzu mix to see her because he had an skin allergy issue and she accused me of being neglectful and in her words, "a bad dog mom". I will never take my babies to see this woman again. They are happier where they go now. Read Less

Both of my dogs are patients of Dr Edward's and we love her! Recently my pit bull Zues was bitten by a brown recluse spider. Dr Edward's and her staff took wonder care of him and stitched him up. He is back to being his loving self! Read Less

I adopted an Abyssinian bred cat from Aby rescue. Her previous pet owners abused her and declawed her all fours. Because of this, she was a very frightened baby when I took her here for check up. Vet Edwards was abusive, rough and shouted over and over that : "THIS IS A NASTY CAT!!!! NASTY HORRIBLE BREED!!! " She accused her of being declawed on all fours because she's " a biter and NASTY!!" Which doesnt even make sense. Taking out her teeth would make more sense. This vet doesn't know the ABY breed NOR CATS AT ALL! She's condescending, rude and on drugs reeked of pot and the premises is a DUMP!! After checking i found out the place has been under inspection. If you love your pet and do not want to be rudely condescended to, What vet lacks so much sense and compassion to tell someone their fur baby is "awful and nasty!" My rescue baby is the most loving sweet baby I could have and the poor baby doesnt even have any claws and this vet slammed her around like she was a wild lion. Took her out as fast as i could walk.Any good reviews on here must be FAKE! DO NOT GO HERE! Read Less

We have been using Dr. Edwards for over 10 years and absolutely love her. She really cares about our pets. She is terrific at diagnosing problems. She will not do a bunch of random tests to ring up your bill. She has always been helpful. I can't say enough good things about her. The staff is good, too. We live far southeast in Pima County but it is totally worth the travel. Read Less

Dr Edwards and staff are the best I have seen her go way beyond to try and save a Animal's life no matter how small. She is always training new Veterinarian Tech. from surroundings schools and volunteering at Wildlife recuse. I had her as a vet for 15 years and if I didn't move out of the state she would be my veterinarian still. Read Less

Five stars. Hands down. I've brought everything from pigeons to rescue cats, to foster dogs, and she has treated every single one with the best care that could ever be hoped for. I would never trust another vet with my animals. Read Less

So let's start with saying the doctor was at first very knowledgable and nice. Answered all my questions and things were great when it came to my one dog. I brought my sick dog in there today (she has valley fever) to get a retest done so I could get a refill on her prescription. My dog originally went to see this doctor when diagnosed. Well they didn't have the information ( who knows why) and I proceeded to get frustrated and felt like I was being insulted for not knowing the mg of my dogs medicine. I proceeded to get the info for her and asked that she stop harassing me and she flipped out and kicked me out. I have a newborn also and yes they physically pushed her out because they wanted me out that bad. Over nothing my sick dog got refused service. No matter how good of a doctor you are that's unacceptable. It's bad enough animals have no rights.Read Less

Horrible customer service! Would never take my pets there. The Vet spoke to me very rudely and hung up on me when I told her I don't appreciate the way she had spoken to me. Seems that she treats people poorly.Read Less

We think Dr. Edwards is the best! We are new to the world of guinea pigs! She has given us so much information & advice on how to care for them! After taking them to another vet that charged us outrageous prices, we were referred to Dr. Edwards. She is more concerned with the well-being of the animal than $!!! We couldn't be happier!!!! Read Less

I have been taking my dogs to Dr. Edwards for 20 years and she is the best vet in Tucson. She has given my dogs excellent care from the time they were puppies. I recommend her clinic to anyone with a pet. Read Less

Dr. Edwards and her team are the best of the best. There are none better in this field. So grateful to them for their kind, compassionate, caring, candid, unwavering, and caring service. Both of our dogs have had surgeries there, with stellar results. Dr. Edwards is the best in this business, and she has an amazing team alongside her. Rock on and thank you, Arizona Small Animal Clinic!! Read Less

ShanAnne is an exceptional vet who goes out of her way to do what is right for her clients' furry family members. She has done shot clinics at shows or trials, at much less cost to us, and conducted informational sessions on topics like vaccination ingredients or snake shots to keep us informed. It is so important to me to have a vet that understands what issues/injuries herding or agility dogs may face. It is also a comfort knowing that she does this because she truly cares. Read Less

I love this place, so heart-felt and warming. The fact that they work with ALL small animals is amazing. I brought in an injured hummingbird many yrs ago, and was informed and excited to know that work closely with our Wildlife Foundation, I believe its Arizona Desert Wildlife. They asked for a release area where he was found and everything. Its great to know that people still care about the little ones in our great world. I highly recommend this clinic and vet to anyone with little friends! <3 Read Less

I had been going to Dr. Edwards for over 20 years and she had always been very good until my most recent appointment a few days ago. I took my 20 year old cat in for a second follow up after a recent surgery. She had still not healed and was in pain and wasn't eating well. I was met with an accusatory tone from Dr. Edwards right from the start and the communication just got worse from there. At one point I actually had to say "I respect you as a professional but please don't talk to me like that. I wont have it!." The visit ended shortly after that with her leaving the exam room and never saying another word to me before I left. I'm not sure what is going on with her but I will NOT go back to her again nor will I be recommending her services anymore. Read Less

I have been going to Dr Edwards for 13 years. She has treated my guinea pigs, to my daughter's cat to our dogs. I have always enjoyed coming to the clinic with my animals. She is very knowledgeable. HOWEVER, It seems like in the past year, she seems unhappy with her practice. At one point, she has accused us of over feeding our elderly dog, but only to find out she has a thyroid problem. We also have 2 other dogs that are active, thin, and happy. She has belittled us in the office. My elder dog is suppose to be on thyroid medication yet she is not calling us back to pick up her medication. My husband and I have jointly agreed to seek out a more competent vet to treat our animals. It is such a shame that Dr. Edwards has gotten so mean towards her pet parents that she chooses not to care for her pet patients. Being a 4-H leader, I will no longer recommend Dr Edwards to ANY of my 4-H kids.Read Less

Dr Edwards would've killed my cat or given him unnecessary surgery compromising his colon for the rest of his life if I hadn't sought another opinion. Not only that, she's beyond rude, the clinic had dogs running around urinating in the hallway or wherever they want. The power surged off twice. .. But over all... the sheer lack of veterinary skills to tell me by squeezing the cat he had cancer. . and go over cremation options. He was just constipated and is currently asleep on my legs. Do your research. . she's on PROBATION for a reason. She has been in trouble with the vet board throughout her career. She has a complete lack of professionalism while mocking customers in the lobby. Her"skills" are going to cost someone their family. I thank God I decided i had a bad feeling and took him from her care. That's why he is alive.. Because of keeping her away.Read Less

Never again. Rudest vet ever. How am I supposed to trust someone that behaves this way with something so dear to me? She insisted on a surgery for a cancerous tumor and the cat was dying.. I had a bad feeling based on her behavior and decided to look up and found that she's on PROBATION for her terrible vet services. Meanwhile: cat was constipated, no surgery. Thank God I had the feeling to get him out of there!! I caught her mocking me when I walked in after I called to say I'm coming back to get him.. Unbelievably unprofessional...dirty...dogs running around loose peeing... No. Never. Please do not trust her with a fur baby you love. Read Less

I had the most unbelievably poor experience with the female veterinarian here. She was disparaging, pushy, rude, and I left feeling that I will never live up to the vet's expectations of how to care for a new dog. She continually pushed/guilted me to purchase multiple expensive tests, which I wouldn't have had to do IF I had had the decency to purchase a $2,000 dog from a breeder like herself. She implied that if I wasn't able to do X, Y, Z in the way that she outlined, that I essentially didn't deserve to own a dog and how she hoped my puppy didn't turn out likeanother dog that died. She spoke down to me even though I am a physician and clearly able to understand simple medical jargon. She felt it necessary to compare how busy SHE was to how busy I am, which was very unprofessional. Although she did have multiple fair points that I have implemented, I just can't overstate how unhappy I was with the treatment, how awful I felt leaving the visit, and needless to say I took my pet elsewhere where normal, supportive individuals work and don't feel the need to berate new puppy moms. Read Less

I was satisfied with this vet up until last year. The actual vet is great but her staff has taken a nosedive. My dog was scheduled to have surgery and I was told to arrive at 7:30am. I waited a half an hour for someone to show up to open the clinic and when they did arrive they spouted a long list of excuses and then told me about the other person they would need to go pick up and all their drama, too. I expressed my concern and offered to reschedule my appointment on a day when they were not short handed. She insisted it would be ok. At this time I asked for the estimate they were supposed to have prepared for me. I was told that they could not tell me how much it would cost until after the surgery. I get it, but an approximation of the costs is not asking a lot. I decided it was not ok to leave my best friend in the hands of people who don't show up for work on time, have more interest in sharing their drama with strangers and are unwilling to prepare a simple estimate with their clients. So I left the clinic. What has become even more disturbing is that phone calls and messages are never returned . This morning after several unanswered calls I drove there during regular business hours and they were closed. Apparently the icing on the fruit cake is that they are not always open during their own regular posted hours. I know if this vet got a better staff (which I imagine would be easy in an economy where people are looking for jobs) it could go back to the way it was from 2005 - 2009.Truly a loss for the small animal guardians of Tucson. Read Less

There is no veterinarian that I would rather have look at my miniature schnauzer than Dr. Edwards.  Her dog knowledge is extensive, she treats pets as though they are family, and if you listen to her, you will no doubt leave the clinic a better pet owner than when you entered.  It is clear from the moment you meet her that it is her passion for animals that drives her -- a fact further proven by the ludicrously fair prices she charges for her services -- and I dare say that her care is unparalleled in the southwest.A year ago, my mini schnauzer broke his right hind leg after tripping down the short flight of stairs that led to my home.  I immediately called the office, praying that they'd be able to see him, despite the fact that their office was closing in an hour, I lived over 30 minutes away, and they were overbooked as usual (people allegedly come from out of state to see her).  At first the office was apologetic for (understandably) not being able to see my dog immediately, but the moment I said his name, they instantly knew who he was and went through painstaking troubles to admit him that night and fit him into the surgery schedule the next day. After 3 nights (two for recovery under their watch), Saxon was returned to me, and after 2 months he was running almost as well as he was before the awful accident.  Now, over a year later, he's running, jumping, and even learning to dance on his hindlegs.  He's literally doing things that I thought would have been impossible after the break.  I won't claim that Dr. Edwards can work miracles, but I do know that she'll do her damnedest to try.The most mind-boggling thing about the experience was the price she charged.  The procedure she did literally would have cost 5 times as much at an emergency clinic.  The price I paid (which included weekly checkups for the following two months) must have only barely covered the cost of everything -- a truly remarkable testament to her love of animals.Oh, and her primary care is great, too!  From the very first moment Saxon met her (many visits before the fateful accident), he loved her, and it was obvious that she adored him.  It's very telling when the office forgets my name but can immediately identify my pet.  She gives great advice for general care and knows a lot about training and caring for dogs.  As a result, she has very little tolerance for ill-behaved dogs and irresponsible dog owners.  If your pet is over a year old and doesn't know how to sit or stay (or worse, he or she is aggressive/violent towards strangers), and you have no clue what type of food you're feeding your dog, then she'll probably let you have a piece of her mind, and I have definitely heard from the staff that she can be quite abrasive on a bad day.That said, she's been nothing but warm and inviting towards Saxon and me.  What starts as a standard check-up or simple immunization often turns into a more personal discussion between animal lovers.  She isn't required to give the amount of attention that she does, but I certainly won't complain.  I love that she asks me questions about how I care for Saxon, and I love that she gives me advice, because it shows that her care extends beyond the clinical setting.  She wants to make sure that every pet she sees has a happy, healthy home.If you're looking for a vet who'll get you in and out as quickly as possible with no questions asked, then look elsewhere.  If you want a vet who loves your pet like he or she was one of her own, then you can do no better in Tucson than Dr. Edwards. Read Less

Who knows if Dr Edwards is a good vet? The Arizona State Veterinary Review Board website shows that she has been put on a year's probation (1994) and fined (1998) in two separate incidences. Go ahead and look for yourself: (vetboard.az.gov/director…)She is definitely full of information, and compulsively shares it: she gave me a detailed recital of each and every dog food retailer in town, and which brands of food each of them carries. She also gave me a long-winded diatribe on the history of several different pharmaceutical companies. But she did not listen. She forgot to give my dog his rabies shot, which was what I made the appointment for!Her manner is so abrasive the first time I took my dog there I figured she was having an off day, and gave her a second chance. The second time she was worse. She berated me relentlessly for my dog's behavior not being perfect, for using the wrong shampoo on him, for not remembering where I bought his food or what kind it is, for not grooming him 20 minutes a day. Every time I said "OK, I understand" she repeated her message more vehemently. She acted like I was the world's scummiest dog owner. I don't think that was fair. Our dog is happy, healthy, good natured, exercised and bathed, a jolly member of our family who gets along with kids and other dogs. I'm a good person.I think Dr Edwards is one of those people who just doesn't like humans. I feel sorry for her beleaguered staff, who, once Dr Edwards was out of earshot, reassured me that it wasn't personal, she treats everyone that way. They said the office was having a rough week, and that she was taking it out on me. That's not fair either.I believe her affinity for animals is real. I know she treats a lot of animals for free or at reduced cost. She just has no compassion for people. I will find a vet that knows how to listen and when to stop bullying. Read Less

Dr. Edwards is the most caring and compassionate vet you will find. She is always well educated on the lastest treatments for my animals, she educates you and treats my little guys so well. My family has been going to her for 10 years and she has always done an excellent job fixing our animals. Read Less

OK so we have been having some bad luck with one of our dogs. Our 11 yr old JRT escaped and took on two German Shepherds two Sundays ago we rushed him to Southern AZ Vets (see my future review) and they took care of him to the tune of $2500. Well 2 weeks later we thought that there were complications so we brought him back and they said no that there is something lodged in his bowels $300 latter and a set of x-rays to  confirm it they estimated another $2500 to fix him. We just did not have the money so they suggested several vets and none could help except Dr. Edwards. She didn't have to but she did anyway. I brought him in today and they are performing surgery as I type this. They are amazing people. The Dr. and her staff are caring hardworking people. I can sense that this is Dr. Edwards' passion as well as her career. Very affordable  and she was willing to work with me on payments. My dog might not survive the surgery but I know I did the best thing for him by bringing him to Dr. Edwards. Read Less