Please stay away from this clinic. Such a joke. My dog was neutered at this clinic and they made me pay for an e-collar. A very thin, flimsy, piece of junk collar. When my dog came home with this crap... Read More
Please stay away from this clinic. Such a joke. My dog was neutered at this clinic and they made me pay for an e-collar. A very thin, flimsy, piece of junk collar. When my dog came home with this crappy collar I was very concerned since it was falling off of his neck. He weighs 5 pounds and the collar they gave him is designed for a dog that is a lot bigger and a different breed. Being as concerned as I was I went to PetSmart and asked what collar was better for my dog and a Vet recommended one very different than the one the clinic gave me. I returned the next day to request a refund because I had to purchase a new collar, and the staff was very angry and rude. They did not want to give me the money back because they obviously needed it to run this shitty clinic. The e-collar was plastic probably costed 2 cents to make in China, I would post pictures however, I left it at the clinic when I left. The Vet there came out to speak to me and was hostile for absolutely no reason, he stuck by these collars like they were the best dam thing ever made. When he touched my dog he became very aggressive and tried to bite him proving to me that they were rude to my dog, and they were very rough with him in front of me. I asked to speak with a manager and they tried to tell me they do not know when she works, what a joke, they knew when she worked. All of a sudden everyone became extremely offended when I said the collar was a piece of shit, which it in fact is. Then I was asked to leave without my money refunded, and as I walked to the parking lot someone followed me and asked me to come back in. Then the Vet got even more hostile, raising his voice, and telling me that I could have my pathetic money back as long as I never stepped foot in the clinic again, even if my dog got an infection from the surgery. Bottom line stay the hell away, the Vet seems like a reject that could not get hired at a legit Vet office. I will never go here ever again nor recommend it to anyone. The staff seemed to think if they were rude to me I would back down, they tried to talk down to me, but what they did not know was that I am in law school pursuing a law degree and I refuse to back down. Please take your animal somewhere else. Save yourself the hassle, the headaches, the talking. Stay away, the staff is a bunch of losers that had no idea what they were talking about.Read Less