I am new to the area and my dog was due for his vaccinations. I read up on this clinic and saw nothing but great reviews which made it so much easier for me to bring my pet. I had called and asked how... Read More
I am new to the area and my dog was due for his vaccinations. I read up on this clinic and saw nothing but great reviews which made it so much easier for me to bring my pet. I had called and asked how much shots were and a quote on neutering. I was told $12 for the shots then we had a convo about the neutering...I arrived at the clinic at about 8:20am, I asked how long the wait was and I was told 30-40 minutes. So I ran up the road to get some coffee, came back and had my daughter check to see if we were called. We weren't, from there we waited and waited. Now I have a boxer, that is still somewhat of a puppy (2 yrs) and he is VERY hyper. I expeceted to wait, especially since it's a low cost clinic. However, it was not 30 or 40 mins, it was more like an hour to hour and a half. Once we were called, we went in and had my dog weighed. He thinks its play time anytime he sees other dogs, literally he just wants to play. He was weighed then we went into the room they had us in. My dog is very sensitive, he is literally scarred from when we took him to have his nails cut as a puppy so he freaks out anytime anything is being checked. He wouldn't let the Vet Tech check his temperature, he literally growled and showed his teeth. I explained that he wouldn't bite, it was more of a back off type of thing. He didn't end up getting his temperature checked.. Which was fine, I understand it can be scary especially when a dog is growling.. I would have backed off too. She wrote down something in his chart and said she would be back with his shots and someone to help her. A few moments later, the vet comes in... alone. I was nervous, so he told me to hold my dog and he was going to inject him. After one injection, my dog flipped out. I was literally pinning my dog to the wall. I definitely wasn't expecting to do that and thought for sure someone such as a vet tech would come in and help. Needles to say, it was exhausting and I was super frustrated with my pet. Vet said they were getting me a quote on neutering and then I would be set to leave.Moments later, the first lady walks back in with a bottle and a paper with my quote. After opening the door she said hang on and started talking to someone else, she kinda went behind the door so we couldn't see/hear what she was asking but I'm hoping it wasn't anything bad about us. She went over everything, I asked if I could hand her my card to pay so I didnt have to deal with my dog whinning and trying to play with other dogs (and freaking other owners out) and she said if it was card then yes. I asked what my total was and she said $60- something... I said uhh what? She broke it down and said pills were $30- and shots are $36, I said I thought shots were $12? She then stated they were $12 each, which was fine and still cheaper then vets but I was under the impression it was $12 since each wasn't stated at all in my phone call. I didn't want the pills so just paid for the shots. The pills were basically to calm my dog before we went in again, now my only problem with that was... they just included it in my total and not ask if I wanted them. I think they should have brought it up first before giving it to me.. When I asked if I could get them next time if I wanted them she said she had to check, which didnt make sense cause I didn't ask for them to begin with.Overall, the clinic was clean and the staff was good. My visit would have been 100% good if my darn dog wasn't so hyper and aggressive. We will be back, and hopefully my dog won't be a maniac. Read Less