VCA Animal Medical Center of Tucson

VETERINARIAN MADE INACCURATE STATEMENTS THAT WERE NOTED IN THE FILE WHICH CAUSED MY INSURANCE COMPANY TO LABEL THE VISIT AS A PRE-EXISTING CONDITION, WHEN I REQUESTED THE ERROR TO BE CORRECTED, THE VET REFUSED! Read Less

I buy a puppy and im put appointment for his shots there, they put his first shots abd make appointment for the next two weeks later, i recieve a txt msg saying about the appoiment was last week on tuesday i didnt notice that i has to reply yes to confirm, last tuesday i went to the vet for his shots ,the front lady told me that i didnt make appoinment and they was full, they cant just give a little space for him kwing the dangerour for him wait more for his shots, she told me to do another appoinment she make me one for next week, that night i notice that something was wrong with my puppy he didnt want eat he throwing up and he looks sad, i call next day to explain itand see if they can check him, was the same they told me that they was full and didnt has appointments and if i want i can take him to emergency, i call an emergency and explain the syntoms from my puppy they told me could be parvo , i took him and they was right he has parvo, they explain me is the season for that virus i really dont understand if my vet is the primary from my dog and they know is season for that virus he dindt care in put his second shots that day or when i call next day saying the syntoms didnt care knowing the dangerous is this virus, i really very disapoinment they didnt do anything to help me or help him just send me to another place, my dog has to stay at the hospital for few days, but he didnt make it , he just day yesterday, if you really love your pets find a place they love the animals too, not a place like this, Read Less

I took in my shih tzu because I was concerned with her licking and biting front paws, I noticed some red in the area. we were seen by Vet Sandra Chimiel and suggested to give antibiotics for infection, and suggested Cefovecin(injection)..which was given.. I watched my Shih tzu for her reactions, and she didnt stop licking or biting on her paws, I called Vca to get a second opinion for the injection didnt work and made me think she never had an infection in the first place, I was told I had to pay again for an exam to see her paw.. I was upset and explained why i need to pay again for checking her paw .. I had already payed for an exam and the solution given by the Vet didnt work, she said I had to pay again since I was going to see another vet,, you would think they would care for my dog that Ive been taking for many years, and would take a second look without a fee, I told her is this more about the money or the care for our pets,, I wont take my shih tzu anymore to VCA.. Im looking for honest and Knowledgeable vets in Tucson..and I know Im not the only one..going to try PAWS on river Read Less

Staff was very friendly and personable. They got my dog in (first visit there) quickly and on time. I saw Dr. Chmiel, she was great, as was my Vet Tech. She did a thorough exam and asked me a ton of questions about what symptoms my dog was having. I didn't feel rushed or hurried through. She took as much time as she needed to. Pricing for service and prescriptions are reasonable (hey, it is a Vet office). I will easily bring my dog back here, he was treated so well. Read Less

I'm giving them two stars only because the staff is very friendly. Otherwise the vet we saw knew nothing. Didn't ask anything about my dog like how old, if she was spayed, etc. I felt she didn't listen to anything I told her and dismissed it all. What she diagnosed my dog as having, Only occurs in older unspayed females. My dog is not a senior and is spayed, nor does she have any of the symptoms. I saw a few other vets and they told me something completely different and less worrying. I would not recommend this place at all. The vet I saw assumes a lot. Thank goodness this visit was free, otherwise I would of gotten stuck with a huge bill for only causing me unnecessary worry. Read Less

I'm giving them two stars only because the staff is very friendly. Otherwise the vet we saw knew nothing. Didn't ask anything about my dog like how old, if she was spayed, etc. I felt she didn't listen to anything I told her and dismissed it all. What she diagnosed my dog as having, Only occurs in older unspayed females. My dog is not a senior and is spayed, nor does she have any of the symptoms. I saw a few other vets and they told me something completely different and less worrying. I would not recommend this place at all. The vet I saw assumes a lot. Thank goodness this visit was free, otherwise I would of gotten stuck with a huge bill for only causing me unnecessary worry. Read Less

Can be a bit pricey but fortunately they have an amazing team & wonderful vets who genuinely care, and are compassionate, they were very informative and willing to work w/ me knowing my financial situation. The first visit I was super sceptical, but fortunately the Vet they assign us was Amazing & very informative she helped Clarify what my pets needed rt away & what to save up fr at a later date when I'm more financially stable. Read Less

Some time ago, I took my cat, Archimedes to this place , The V C A at 2661 N. First Ave. Tucson. He had a problem with fleas, and was in a shut down mode. I was giving him food and water with a syringe. I brought him to this rotten place, They charged me almost a hundred dollars for a shot, and then, THESE SCUMBAGS CALLED ANIMAL CONTROL ON ME!!! It Was bad enough trying to keep him alive by syringe feeding and watering him every day without worrying about what the animal control people might do, when they came, all they did was ask about Archimedes and called my regular vet, who I should have taken him to in the first place, but it was a Saturday. This V C A is a really lousy place, total GARBAGE PEOPLE!!! Way to expensive, By all means, TAKE YOUR ANIMAL SOMEWHERE ELSE!!! Read Less

I needed to get my dog in some where and we didn't have a regular vet in AZ yet. They were able to get us in that same day as a new patient. Although my dog's symptoms weren't a clear indication of anything, the doctor first addressed more common causes and then kindly offered pricing for further testing. I felt no pressure which was nice and the staff overall was very kind and compassionate taking time to explain everything throughout our visit. I will be taking my pets here from now on.Read Less

I was fortunate enough to have my beloved dog Santiago introduced into my life almost seven years ago. Since then, I have taken him to VCA for all of his inoculations and any other necessities such as check ups and dietary needs. The staff has always gone above and beyond with their treatment of him and also customer friendly service towards myself. Santi has recently developed a skin allergy that in the long run will not be detrimental to his health but has included many visits and prescriptions of meds. VCA has worked with me every step of the way ensuring the best treatment possible. These are quality and kind people who work in an industry that at times goes unappreciated. Thank you VCA. Read Less

Found a stray dog a few years ago and took it to this vet clinic because it was open and heard from others it was well priced. The vet discovered a fistula (hole) in the dogs upper mouth going into the sinuses - he told us to take the dog home, feed it and find a surgeon on monday. Well in the meantime the dog ended up with pneumonia because we feed it and food went into the sinuses and then into the lungs (aspirated). Because of this we ended up paying extra thousands of dollars to get the pup healthy enough for surgery. She is an amazing dog and amazing part of our life - but she could have died because of this vets negligence. The lesson cheap doesn't always save you money and if the quality of the vet care is also cheap it may cost your pet a lot more in the long run. Search for quality vet services first - then compare prices. Read Less