I’m disappointed in this clinic. They will not respond to Petco for prescription. You have to go to the clinic and get a prescription and they charge you $5. Yet they are our vet! I asked why and was told they don’t like you going somewhere else to get the preventive meds. I would buy them from there but they are 40% higher and we can’t afford that. I’m changing clinics. Read Less

I was highly disappointed by the treatment of myself and my children received by Dr. Susan Belt’s Veterinarian Technician Meredith’s delivery today on Friday, September 20, 2019@11:30. I became a client of Dr. S. Belt’s around February 2019 and my children always had a blast going there to visit with the nice mature receptionist there, getting candies off the sign in booth, and watching the parakeets. My first visit entailed bringing my first litter of 11 pups that were 2 days old by my 2 year old Doberman Pinscher up there to have there tails docked and declaws removed. My fur baby was a mommy for the first time to a litter of 11 pups, and did not have a clue on what to do. Unfortunately, at 2 days old several were underweight, and Dr. Belt kindly asked if my older Dobbie’s were slim, and I told that their aunt was on the slender side and she recommended that I assist the new mom by supplying the pups with a milk supplement in conjunction with her nursing. Dr. Belt stated the Tail docking that I requested seemed a bit short and I stated I didn’t know if it was too short or not but that was the length of my babies tails. Dr. Belt went on to dock the tails requested. Well we lost 3 of the smallest pups as expected within the following day and she accidentally sat on another while trying to nurse. The remaining pups continued to gain weight and were administered their vaccinations and deworming from Dr. Belt up until they were placed with their new families. After that I brought two of my other canines to Dr. Belt for their rabies vaccinations and micro chipping. While there both were weighed including the slender one I mentioned earlier, and nothing was ever recommended or addressed regarding the slender one’s weight. It wasn’t until I was shopping at Petsmart that a fellow customer asked me what diet my slender dobbie was on, and I told him Purina dog chow he then stated that the breed was very active and told me I should switch to a higher protein and fat diet. He recommended Sportmix which was reasonable in pricing and my babies have been on it ever since. I brought up all these previous experiences to show that when an issue is brought to my attention I address the issue in a reasonable amount of time finances willing. So back to today, I arrived with an unplanned litter of 5, and I say this because I have 3 girls and 1 boy, and they range in age to about 1 years old to 2+ years old but I only bred one. None of my other girls have ever been bred. Well, I was diagnosed as BRCA2 positive this year and I opted to have proactive surgical procedures to reduce my risk. My surgeries occurred in May and July ie. that’s apparently when the unplanned pregnancy happened. Immediately upon arrival we were greeted by the awesome receptionist as usual, and Meredith commented to me through the receptionist side window that I brought the unplanned pups sarcastically. I took it as she thought I was bullsh$&&$&g. Nevertheless, I waited until she came to take the babies into the back to have their tails docked and declaws removed. After Meredith received the pups she came back with a pup that had it’s tail marked, and stated that they had docked more tails since the last time I was there and that marked length was the standard, and I said that was fine with no hesitation. During our wait in the lobby just prior to the pups being returned to us another client entered and sat in the lobby across from me, and then Meredith entered the lobby with the pups and brought to my attention one of the pups in her hand and stated to me in front of my children, the other customer, and the receptionist that because I was keeping the pups directly on the dirt that they had caked up dirt under their nails and on their face, and that it may cause their nails to fall off and possibly never to grow back. I said to her they are not being kept on dirt but that she had them in her igloo dog house. Meredith continued to talk over me, not ever once asking what their housing conditions were, but accusing me straight forward of keeping the pups on dirt. Picture taken at Reynolds Road Animal Clinic on the day in question. Read Less