Be careful taking your pets to get neutered here. I brought my 10 month old pup to get fixed after a friend highly recommended me here. My poor pup when he was about to get his stiches out the doc told me he missed the other testicle and that he would have to go back through surgery to get it removed when it should have been handled the first time around. His excuse? He was dealing with other sick dogs, the testicle was small and slid, or something else may have happened. He did the second surgery at no charge but that does not excuse the negligence! I will not bring my dog back here after this incident. What can I salvage from this experience? The girls at the front desk were very friendly and welcoming. Read Less

terrible, my 8 week old puppy was bleeding from her bottom could not even pick her head up I was waiting at the door for them the front desk could have cared less they said the dr will be here at 10 or so .I said this is important can you please call him they said no ... I asked if I should take her to emergency care she said no it will cost you double they took her covered in blood to the back ,,, my 8 week old baby, puppy dies 1 30 min later , I don't know what was wrong with her it started all the sudden at 5am that morning and don't know that she would have survived but they didnt even care enough to try I will never go there again and do noty recommend it to anyone else Read Less

We have brought our herd (cats and dogs) to Dr Boyd for the past 12 years while stationed at LRAFB and we've continued to come back to Boyd to board and occasional services when we come to visit from AZ. Not only are the staff EXCELLENT, but their pricing is extremely reasonable. We LOVE Boyd Clinic and will continue to swing through because Dr Boyd is hands down the BEST vet we've ever had!! Thanks, Dr Boyd and team!!! Read Less

I've been taking my various dogs over the years to Craig Boyd ever since he interned for Dr. Singleton. I know first-hand what a caring and skilled vet he is. My dear maltese, Pappy, who lived a very long life of 18 yrs had a terrible back injury where we were not sure he would ever walk, jump or use his back legs again. Dr. Boyd recommended surgery and it was a tremendous success. That was more years & more dogs ago than I can remember at least 20-25 yrs ago........I cannot say enough about this wonderful vet. I would not trust my babies' health to ANYONE else! Thank you Dr. Boyd!!! Read Less

Office staff are not very friendly or able to answer general questions. Dr Boyd had no bedside manners. They are way over priced for the quality of service they provide. I had another appointment scheduled to see if it was just a dissapointing first time visit. However, they never provided any reminders of the scheduled visit but was quick to send me a $25 missed visit fee. Not impressed with this place and would not recommend them to anyone Read Less

I moved to this state 15 going on 16 years ago...first week here had a pet emergency...I looked in the phone book and there was Dr. Boyd holding a pet and smiling...something about that picture told me to pick him...it was the greatest decision I could make. He is an excellent vet and his staff has always been very good to us too. Amanda is wonderful and has been there the entire time I've been coming in!!! I always know that my pets are in great hands!!! I've even used their boarding AND grooming services and have not been disappointed. I recommend him to all of my family and friends!!! Read Less

This clinic was okay. I was not that impressed with my visit. The vet assistant held my dog down like she was aggressive and freaked my dog out. My dog is extremely friendly and easy going so I felt this was unnecessary. I have never had anyone do that to any of my dogs in the past. The vet did not seem very knowledgeable. For the money I spent, I was just not pleased at all. Most likely will not go back. Read Less

Dr. Boyd and his staff cared for my dog Biscuit for all 14 years of her life. When she passed away recently due to kidney failure, Dr. Boyd was so kind and sympathetic. I'm very grateful for the excellent care they provided to my best friend. Read Less

I want to thank Dr. Boyd and his wonderful staff for saving my dog this weekend! Already dealing with an open sore on his foot, my dog then received what was diagnosed as a probable snake bite, most likely a copperhead due to the time of year. At 11 years old, I'm sure I was close to losing him on Fri. afternoon. Thank you so much, Suzanne, Dakota, Amanda, Amanda, Dr. Smith and Dr. Boyd!!!! Read Less

All of the staff legitimately care about animals and that makes me feel better about everything when I take my furbabies there. They understand they aren't just pets but family. Always treated my kids with kindness and love! Read Less

Love the people that work here. They really love what they do. Saved my female pomeranian twice in the last year. Once dog attack and once to deliver by c section the two little pups that are posted on this site. They had to work hard to revive them. Doc Boyd is the best. Will never take my animals anywhere else. Read Less

So my baby (Malachi) has been really sick for a week. Been to Dr Boyd's twice this week and even spent the night. (Mainly to ease my nerves, I think Dr Boyd saw my anxiousness). We are still not sure what the problem was/is since all his tests came back fine. But I have to say, I have never had a vets office call me, especially on a Saturday morning, to check on how one of my babies are. So a big shout out to Dr. Boyd and his staff. Thanks girls, for being so sweet and kind.Read Less

I have been going to this vet. for some time now and have never been disappointed by him and he is one of our finest vet around I was told he carried around a kitten I had taken in and watched over them as if they were his and he also may do this for other animals too as long as they can fit in his pocket. but he cares and I believe he should be considered for your next visit if u need a pet dr.Read Less

I adopted "Buttons" from the Jacksonville Animal Shelter and Boyd Veterinary Clinic was very helpful in getting the necessary shots and requirements necessary for the adoption to become final. On return visits for follow-up shots and pills, I was pleased that the staff treated Buttons with great care and seemed to really care for her. I shall use Boyd Veterinary Clinic for all my pet needs! Read Less

Best Vet in town. He is always there, loves on my fur babies and gives me options. Boyd and his staff have proven time and time again that they are compassionate, patient, kind, educated and always there to answer your questions. I would not trust my fur babies with anyone else. He respects pet owners and will work with anyone. His grooming department is awesome as well. They do what you ask and are very reasonable. Nothing beats Boyd's. Oh and military discount too. Read Less

They mistakenly didn't put my appointment in the computer. I called the previous week to make an appointment for my pug to have some dental work, as his teeth had been getting worse over the years. I had had major surgery to my abdomen two weeks prior and could barely walk. I struggled my way up to the clinic on a monday at 8am because that was the only time that they could take my pug, Bosco in for the dental work. When I came in, the woman at the front informed me that neither my name nor my dog's name were on the list. It was a big deal to me since I was going through so much emotionally and physically, as I am in a cancer battle. We rescheduled and the work that they did and the prices were very reasonable and I was overall very satisfied with them. Mistakes do happen, but I was disappointed with my first experience with Boyd. Read Less

I have been all around the world, and have never been in a clinic where they got in the floor to love all over my pet. From the moment I walked in I knew this clinic was different , because it was so clean and smelled good. Dr Boyd was very nice and answered all of my questions. All of the employees were so nice and very loving to my pet. I read some of the negative comments and cant imagine any of this at this clinic. Read Less

Best Vet clinic I have ever taken my animals to. The staff is wonderful and caring. Beth and Amanda are two of the nicest most professional people I have ever had the pleasure of meeting. If I HAD to write one negative thing about Boyd's it would be that Lacey is on the moody side at times. She is generally nice but seems a little impatient at times. I have been using Boyd's for almost 6 years now and have never had one complaint though. Wonderful girls!!!! See you soon!!! Read Less

I have been using Boyd Veterinary clinic for many years and have had excellent service from them. The staff has also been friendly and courteous and went out of their way to help us when our dog was dying of cancer. After reading the complaints on this site I can only assume that the authors have problems where ever they go. Do they get greeted by their physician when they go to be seen? NO, they are greeted by a lay medical person. Why is it important to be greeted by the Veterinarian (Ego). this is a great clinic with great staff. Love em. Read Less

I have taken my dogs to Dr. Boyd for years & years. He always provides me information on what my dogs have wrong with them, and what can be done and what to watch for in his health. The staff is always ready to help on the phone and in person. This is the most caring clinic I have ever been to. I can not believe anyone could have any complaints. I board my dogs there and they take such wonderful care of them.One of dogs requires grooming and Pam always does such a great job.The front office is so WONDERFUL and CARING! They make a great beginningto office. This is only the beginning of the care you receive from this great clinic. Any of the negative comments are completely unfounded. Try this clinic and I'am sure you will agree with me. Read Less

I have read some of the previous reviews and am in disbelief on the reviews! I have used Dr Boyd since he bought this practice. Not only is he ALWAYS professional but goes the extra mile to make sure that your pet gets the care they need. I had a dog who had a heart condition and when Dr Boyd found the condition he had no problem recommending a specialist that could better treat the problem. He even called the specialist to keep up with his prognosis. That is just one of the thousand of examples of what a great Dr he is. He is also a vet with a big heart for animals, as noted by the clinic cats he keeps that were previous orphaned cats. There is a painted picture of his beloved Brittney which is his dog he had for many years. His patients became familiar with her also as she greeted the patients at the door. He is a wonderful person and doctor and I would recommend him to anyone!As for Dr Boyd's staff, they too are wonderful! Beth, Lacy, and Amanda are more than just the office staff they have become trusted friends. I can call anytime and just telling them my pets name they know who I am and are willing to help out anyway they can. They have the biggest hearts there! They love their patients! My dogs get excited upon seeing Amanda or Beth and they all are willing to love on and accept wet kisses from my dogs. These women make the clinic! They are amazing! Pam, the groomer has groomed my dogs for years and she always has done an amazing job! She loves her job and it shows through the way she treats her animals she grooms. The negative comments must come from people who either like to complain or can never be pleased! I have never had a negative experience in my 15+ years of coming! Love them all! Highly recommend! Read Less

Definitely recommended!!! My family and I have been using Boyd Veterinary Clinic for years, since I was young we have brought our animals here and they are amazing!! Dr. Boyd is very knowledgeable and staff who are amazing as well as the groomers!! Read Less

Terrible office staff! They are rude and unprofessional. I am not comfortable leaving my pets in their care. My dog was treated harshly and pulled to the back of the office. At no time did they stop and try to talk to him and calm him down. The office staff is all you see when you go in unless you specifically request to see Dr. Boyd. In my past experience, the Doctor always meets with the owners when a procedure of any kind is done. Poor communication and dishonest. When I stated that I have not met Dr. Boyd, two of the office staff argued that I had met him the day before. When did it become okay to argue with customers? How can they argue whether or not I have met someone? I will be NOT be using them again! Dr. Boyd may be fabulous but it's the rest of the staff that your pet is subjected to 99% of the time. No thank you!! Read Less

I took my dog to Dr. Boyd to be neutered, teeth cleaned and microchipped. All three things were done to my satisfaction. It's the rest of the services that are the problem. The office staff is rude if you have a problem (yelling, arguing, slamming doors) and he was not monitored closely while in the kennel before or after surgery. My dog removed his stitches the first night home so he had to go back for suturing. He removed his sutures (for the second time) while in their care and they want me to pay to put them in again. His $20 leash was left on him while in the kennel the first day and he ate the end off it. That too is out of my pocket and all you get from them is an argument that they never leave the leashes on them. The entire staff says one thing but when you bring it up after there is a problem, you are given a different story (in their favor, of course). I will be finding another vet to remove the sutures. HORRIBLE and UNPROFESSIONAL! Read Less