Arkansas Veterinary Emergency & Specialists
Little Rock, Arkansas
Team
Mary M
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Services
24 Hour Emergency
Anaesthesiology
Dental
Dermatology
Ophthalmology
Radiology (X-Rays)
Surgery
Reviews
Nhi S.
10 Jun 2019
REPORT
It's always such a scary situation when your pet is sick and you want to make sure the people who are working on your pets care about them as much as you do. I was referred by Dr. Alex Beam at Parkway...
It's always such a scary situation when your pet is sick and you want to make sure the people who are working on your pets care about them as much as you do. I was referred by Dr. Alex Beam at Parkway Animal Hospital since it was the weekend and he had Parvo puppies and didn't want our dog, Bentley to get infected.We came in and the nurse was very compassionate and did some testing and Dr. Andrews came out after examining Bentley and told us exactly the next steps to get our puppy in a better spot with IV fluids, what kind of medicine they would give him, etc. I ended up asking for an X-Ray although he really didn't need one based on what they found but just wanted that peace of mind. They didn't want to do it as it was an extra charge unless they thought it was necessary or we requested one and I thought that was very honest and transparent of them.I felt that all of the staff I was in contact with were all very compassionate for Bentley and they NEVER made me feel that I was an inconvenience for calling for status updates on him as he had to stay overnight. Yes, it was expensive because it's an emergency clinic, but they did give me a range and I ended up having a credit which was great but not expected. I would rather them be upfront rather than surprised and they never did anything of that sort.I would HIGHLY recommend them to anyone who is looking for a compassionate, competent and truly incredible staff for any situation with your pet that requires urgency. It was worth every penny to see our puppy get better.
Lindsey L.
7 May 2019
REPORT
I was referred here by Pleasant Valley Animal Clinic, for a consultation for my cat who may need surgery. Pleasant Valley used anesthesia and found a mass that may need to be removed. The cost for tha...
I was referred here by Pleasant Valley Animal Clinic, for a consultation for my cat who may need surgery. Pleasant Valley used anesthesia and found a mass that may need to be removed. The cost for that particular part of the appt was $45, as a point of reference..At AR Veterinary Emergency & Specialists, the tech told me they needed to use anesthesia as well, at a cost of $100. That is over twice as much as what Pleasant Valley charged. AR Veterinary Emergency & Specialists also charges $154 for a consultation. I agreed to the $100 cost. After speaking with a tech, I also spoke with my cat's doctor about the cost for anesthesia, and mentioned what Pleasant Valley charged. He said $100 was an estimate, and it would likely cost a similar amount to Pleasant Valley. I was reassured.When I saw the total bill for $284, my heart sank. The anesthesia drugs cost $130, significantly more than $100, and definitely more than $45 at Pleasant Valley. This tells me that the tech and the doctor gave me wrong information, and/or they gave my cat too many drugs to put him under.Based on the positive reviews, I can see this business provides excellent care to pets. However, I am in my early 20s and need a provider who is honest with me about cost, AND will give my baby excellent care. I am not comfortable taking my cat here, and I am disappointed in the recommendation from Pleasant Valley Animal Clinic.
Parnell L.
14 Apr 2019
REPORT
We brought in our cat with signs of congestive heart failure and unfortunately at the end of a long day, we had to put her to sleep. The one thing I will say is that the entire staff was amazing and s...
We brought in our cat with signs of congestive heart failure and unfortunately at the end of a long day, we had to put her to sleep. The one thing I will say is that the entire staff was amazing and so kind to me and my mother. They were professional, detailed and very empathetic. You never want to have to go through something like this but I would recommend AVES to anyone.
Chrystal P.
21 Mar 2019
REPORT
These folks were phenomenal! My dog was very sick. His vet was out of town. Took him there for care & we couldn't have ask for a better experience. My daughter also had an appointment & they let me le...
These folks were phenomenal! My dog was very sick. His vet was out of town. Took him there for care & we couldn't have ask for a better experience. My daughter also had an appointment & they let me leave him there while taking care of her also. He's doing well. Dr & Tech both explained all test in great detail. They were very professional yet compassionate in regards to my fur baby. I wouldn't hesitate going there again if I had to.
Melanie Haas
4 Mar 2019
REPORT
We called AVES because they were the emergency number listed on our vet's website. Our bearded dragon was in significant distress and gasping for breath, and the person we talked to on the phone said ...
We called AVES because they were the emergency number listed on our vet's website. Our bearded dragon was in significant distress and gasping for breath, and the person we talked to on the phone said to bring her in. We drove all the way across town, only to not have anyone at the desk, so we couldn't get in until a kind pet parent waiting for word on their baby let us in. We waited for a few minutes for someone to show up at the desk, and when no one did, I called them while standing at the desk to try and get someone to talk to. When she finally showed up, she said that they don't see bearded dragons, only cats and dogs. When we tried to ask her what to do, she just repeated that they don't see exotics. They could have done SOMETHING. They could have given her oxygen or antibiotics, or called around to other vets to try to get her some help. Instead, the desk person looked at me while I was in tears over my beardie, who was barely breathing, and when I said "She's dying! What do we do?" she said "Take her somewhere else. We don't see lizards." I will never take a pet there. Anyone who has that little compassion for an animal just because she has scales instead of fur is not worthy of the title of vet. If they had helped at all, my baby might still be with us.
Sara Pruisner
11 Feb 2019
REPORT
The staff and Veterinarian, Dr. Van Pelt, were so understanding and helpful. We were secure that our Benji was getting the best care. Bladder stones were the issue and Dr. VanPelt took excellent car...
The staff and Veterinarian, Dr. Van Pelt, were so understanding and helpful. We were secure that our Benji was getting the best care. Bladder stones were the issue and Dr. VanPelt took excellent care of him.
Shane H
20 Jan 2019
REPORT
Years ago I had taken our beloved pet to a different emergency clinic and we were unable to save him. Later we adopted a stray and raised and loved her until she just couldn't. We brought her to AVES ...
Years ago I had taken our beloved pet to a different emergency clinic and we were unable to save him. Later we adopted a stray and raised and loved her until she just couldn't. We brought her to AVES for her final car ride. I didn't realize just how poorly we were treated at the previous business until we experienced the caring staff here. These guys are at the top of the chart.
Christopher Hillman
26 Nov 2018
REPORT
So caring and compassionate! I am so thankful for their service. I was travelling when my 11 week old puppy got bit by a much larger dog and suffered a broken jaw. Everyone was so professional and sym...
So caring and compassionate! I am so thankful for their service. I was travelling when my 11 week old puppy got bit by a much larger dog and suffered a broken jaw. Everyone was so professional and sympathetic; the front desk attendants, the vet tech, the ICU coordinator, the surgery coordinator, the vet, and the surgeon all made us feel like we were in good hands.
They helped me with follow up questions even after I got back home. These people go the extra mile. I normally do not write reviews, but their service was so excellent that I felt the least I could do was take 5 minutes to write a review.
Casey Garretson
30 Oct 2018
REPORT
I took my puppy here several months ago because he had a rare swallowing condition, and ended up he had to stay a couple nights at the hospital. I had to prepay before we could leave him overnight, w...
I took my puppy here several months ago because he had a rare swallowing condition, and ended up he had to stay a couple nights at the hospital. I had to prepay before we could leave him overnight, which was fine, but after the weekend we ended up having to put him down because he wasn't getting better and he couldn't eat. I don't blame them for this at all, but since I prepaid, they ended up refunded me some money. That was the only good part, but it was about 3 weeks later I get another BILL in the mail from them saying I owed them like $500. I was very upset because I had been refunded and told I don't owe anything else, and then they decide they messed something up with billing and sent me a bill 3 weeks after my puppy already died. The treatment was fine, but the price was already a lot before they decided to charge me and extra $500 3 weeks after the fact.
Tonya R.
7 Jul 2018
REPORT
My poor Oscar stayed here for 6 days. It certainly isn't the cheapest, but some of the best care for your pet. Some veterinarians have a better bedside manner than others (beware) and others you can t...
My poor Oscar stayed here for 6 days. It certainly isn't the cheapest, but some of the best care for your pet. Some veterinarians have a better bedside manner than others (beware) and others you can tell care about your pet and want what is best for you both. The vet techs are all awesome. Since my little guy was there such a long time I was able to meet so many wonderful techs who cared about their job and our wonderful pets.
Clifton B.
29 May 2018
REPORT
We have had to use this service a few times during our 12 years in Central Arkansas . We have taken Foster dogs as well as our service dogs and pets. The doctors and staff are very oriented on helping...
We have had to use this service a few times during our 12 years in Central Arkansas . We have taken Foster dogs as well as our service dogs and pets. The doctors and staff are very oriented on helping your pet as well as helping the owners who brought them in and may have questions. We brought our best friend in Saturday evening and the doctors and techs worked around my wife holding her friend in her arms, as she comforted him with lullabies they administered the medicine to ease him across the Rainbow Bridge. There was no Hard sell, no Pitch and no playing games with our emotions. When you need an after hours Emergency Veterinarian in The LittleRock area this is the place that sets the standard with their manner, Patience, and professionalism. I will continue to recommend them as long as i live in this area of Central Arkansas.
Amanda C.
27 Apr 2018
REPORT
We made a visit after my pup was a stung/ate a bee. The staff and Doctors were so friendly. The price was well below what I expected! Put their number and address in your phone, you never know when so...
We made a visit after my pup was a stung/ate a bee. The staff and Doctors were so friendly. The price was well below what I expected! Put their number and address in your phone, you never know when something with happen to your furchild!
Photo Gallery
Business Hours
Monday
Mon
00:00AM-24:00PM
Tuesday
Tue
08:00AM-24:00PM
Wednesday
Wed
00:00AM-24:00PM
Thursday
Thu
00:00AM-24:00PM
Friday
Fri
00:00AM-24:00PM
Saturday
Sat
00:00AM-24:00PM
Sunday
Sun
00:00AM-24:00PM
Incorrect information? Let us know
Arkansas Veterinary Emergency & Specialists
Little Rock, Arkansas
Business Hours
Monday
00:00AM-24:00PM
Tuesday
08:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
24 Hour Emergency
Anaesthesiology
Dental
Dermatology
Ophthalmology
Radiology (X-Rays)
Surgery
Team
Mary M
Administrative
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Nhi S.
10 Jun 2019
It's always such a scary situation when your pet is sick and you want to make sure the people who are working on your pets care about them as much as you do. I was referred by Dr. Alex Beam at Parkway...
It's always such a scary situation when your pet is sick and you want to make sure the people who are working on your pets care about them as much as you do. I was referred by Dr. Alex Beam at Parkway Animal Hospital since it was the weekend and he had Parvo puppies and didn't want our dog, Bentley to get infected.We came in and the nurse was very compassionate and did some testing and Dr. Andrews came out after examining Bentley and told us exactly the next steps to get our puppy in a better spot with IV fluids, what kind of medicine they would give him, etc. I ended up asking for an X-Ray although he really didn't need one based on what they found but just wanted that peace of mind. They didn't want to do it as it was an extra charge unless they thought it was necessary or we requested one and I thought that was very honest and transparent of them.I felt that all of the staff I was in contact with were all very compassionate for Bentley and they NEVER made me feel that I was an inconvenience for calling for status updates on him as he had to stay overnight. Yes, it was expensive because it's an emergency clinic, but they did give me a range and I ended up having a credit which was great but not expected. I would rather them be upfront rather than surprised and they never did anything of that sort.I would HIGHLY recommend them to anyone who is looking for a compassionate, competent and truly incredible staff for any situation with your pet that requires urgency. It was worth every penny to see our puppy get better.
Lindsey L.
7 May 2019
I was referred here by Pleasant Valley Animal Clinic, for a consultation for my cat who may need surgery. Pleasant Valley used anesthesia and found a mass that may need to be removed. The cost for tha...
I was referred here by Pleasant Valley Animal Clinic, for a consultation for my cat who may need surgery. Pleasant Valley used anesthesia and found a mass that may need to be removed. The cost for that particular part of the appt was $45, as a point of reference..At AR Veterinary Emergency & Specialists, the tech told me they needed to use anesthesia as well, at a cost of $100. That is over twice as much as what Pleasant Valley charged. AR Veterinary Emergency & Specialists also charges $154 for a consultation. I agreed to the $100 cost. After speaking with a tech, I also spoke with my cat's doctor about the cost for anesthesia, and mentioned what Pleasant Valley charged. He said $100 was an estimate, and it would likely cost a similar amount to Pleasant Valley. I was reassured.When I saw the total bill for $284, my heart sank. The anesthesia drugs cost $130, significantly more than $100, and definitely more than $45 at Pleasant Valley. This tells me that the tech and the doctor gave me wrong information, and/or they gave my cat too many drugs to put him under.Based on the positive reviews, I can see this business provides excellent care to pets. However, I am in my early 20s and need a provider who is honest with me about cost, AND will give my baby excellent care. I am not comfortable taking my cat here, and I am disappointed in the recommendation from Pleasant Valley Animal Clinic.
Parnell L.
14 Apr 2019
We brought in our cat with signs of congestive heart failure and unfortunately at the end of a long day, we had to put her to sleep. The one thing I will say is that the entire staff was amazing and s...
We brought in our cat with signs of congestive heart failure and unfortunately at the end of a long day, we had to put her to sleep. The one thing I will say is that the entire staff was amazing and so kind to me and my mother. They were professional, detailed and very empathetic. You never want to have to go through something like this but I would recommend AVES to anyone.
Chrystal P.
21 Mar 2019
These folks were phenomenal! My dog was very sick. His vet was out of town. Took him there for care & we couldn't have ask for a better experience. My daughter also had an appointment & they let me le...
These folks were phenomenal! My dog was very sick. His vet was out of town. Took him there for care & we couldn't have ask for a better experience. My daughter also had an appointment & they let me leave him there while taking care of her also. He's doing well. Dr & Tech both explained all test in great detail. They were very professional yet compassionate in regards to my fur baby. I wouldn't hesitate going there again if I had to.
Melanie Haas
4 Mar 2019
We called AVES because they were the emergency number listed on our vet's website. Our bearded dragon was in significant distress and gasping for breath, and the person we talked to on the phone said ...
We called AVES because they were the emergency number listed on our vet's website. Our bearded dragon was in significant distress and gasping for breath, and the person we talked to on the phone said to bring her in. We drove all the way across town, only to not have anyone at the desk, so we couldn't get in until a kind pet parent waiting for word on their baby let us in. We waited for a few minutes for someone to show up at the desk, and when no one did, I called them while standing at the desk to try and get someone to talk to. When she finally showed up, she said that they don't see bearded dragons, only cats and dogs. When we tried to ask her what to do, she just repeated that they don't see exotics. They could have done SOMETHING. They could have given her oxygen or antibiotics, or called around to other vets to try to get her some help. Instead, the desk person looked at me while I was in tears over my beardie, who was barely breathing, and when I said "She's dying! What do we do?" she said "Take her somewhere else. We don't see lizards." I will never take a pet there. Anyone who has that little compassion for an animal just because she has scales instead of fur is not worthy of the title of vet. If they had helped at all, my baby might still be with us.
Sara Pruisner
11 Feb 2019
The staff and Veterinarian, Dr. Van Pelt, were so understanding and helpful. We were secure that our Benji was getting the best care. Bladder stones were the issue and Dr. VanPelt took excellent car...
The staff and Veterinarian, Dr. Van Pelt, were so understanding and helpful. We were secure that our Benji was getting the best care. Bladder stones were the issue and Dr. VanPelt took excellent care of him.
Shane H
20 Jan 2019
Years ago I had taken our beloved pet to a different emergency clinic and we were unable to save him. Later we adopted a stray and raised and loved her until she just couldn't. We brought her to AVES ...
Years ago I had taken our beloved pet to a different emergency clinic and we were unable to save him. Later we adopted a stray and raised and loved her until she just couldn't. We brought her to AVES for her final car ride. I didn't realize just how poorly we were treated at the previous business until we experienced the caring staff here. These guys are at the top of the chart.
Christopher Hillman
26 Nov 2018
So caring and compassionate! I am so thankful for their service. I was travelling when my 11 week old puppy got bit by a much larger dog and suffered a broken jaw. Everyone was so professional and sym...
So caring and compassionate! I am so thankful for their service. I was travelling when my 11 week old puppy got bit by a much larger dog and suffered a broken jaw. Everyone was so professional and sympathetic; the front desk attendants, the vet tech, the ICU coordinator, the surgery coordinator, the vet, and the surgeon all made us feel like we were in good hands.
They helped me with follow up questions even after I got back home. These people go the extra mile. I normally do not write reviews, but their service was so excellent that I felt the least I could do was take 5 minutes to write a review.
Casey Garretson
30 Oct 2018
I took my puppy here several months ago because he had a rare swallowing condition, and ended up he had to stay a couple nights at the hospital. I had to prepay before we could leave him overnight, w...
I took my puppy here several months ago because he had a rare swallowing condition, and ended up he had to stay a couple nights at the hospital. I had to prepay before we could leave him overnight, which was fine, but after the weekend we ended up having to put him down because he wasn't getting better and he couldn't eat. I don't blame them for this at all, but since I prepaid, they ended up refunded me some money. That was the only good part, but it was about 3 weeks later I get another BILL in the mail from them saying I owed them like $500. I was very upset because I had been refunded and told I don't owe anything else, and then they decide they messed something up with billing and sent me a bill 3 weeks after my puppy already died. The treatment was fine, but the price was already a lot before they decided to charge me and extra $500 3 weeks after the fact.
Tonya R.
7 Jul 2018
My poor Oscar stayed here for 6 days. It certainly isn't the cheapest, but some of the best care for your pet. Some veterinarians have a better bedside manner than others (beware) and others you can t...
My poor Oscar stayed here for 6 days. It certainly isn't the cheapest, but some of the best care for your pet. Some veterinarians have a better bedside manner than others (beware) and others you can tell care about your pet and want what is best for you both. The vet techs are all awesome. Since my little guy was there such a long time I was able to meet so many wonderful techs who cared about their job and our wonderful pets.
Clifton B.
29 May 2018
We have had to use this service a few times during our 12 years in Central Arkansas . We have taken Foster dogs as well as our service dogs and pets. The doctors and staff are very oriented on helping...
We have had to use this service a few times during our 12 years in Central Arkansas . We have taken Foster dogs as well as our service dogs and pets. The doctors and staff are very oriented on helping your pet as well as helping the owners who brought them in and may have questions. We brought our best friend in Saturday evening and the doctors and techs worked around my wife holding her friend in her arms, as she comforted him with lullabies they administered the medicine to ease him across the Rainbow Bridge. There was no Hard sell, no Pitch and no playing games with our emotions. When you need an after hours Emergency Veterinarian in The LittleRock area this is the place that sets the standard with their manner, Patience, and professionalism. I will continue to recommend them as long as i live in this area of Central Arkansas.
Amanda C.
27 Apr 2018
We made a visit after my pup was a stung/ate a bee. The staff and Doctors were so friendly. The price was well below what I expected! Put their number and address in your phone, you never know when so...
We made a visit after my pup was a stung/ate a bee. The staff and Doctors were so friendly. The price was well below what I expected! Put their number and address in your phone, you never know when something with happen to your furchild!
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Incorrect information? Let us know