So, we boarded our dogs here for a full week. The price was comparable to just about everywhere else, and our dogs came back without incident, perfectly healthy and happy.**Sidebar, they can be slow b... Read More
So, we boarded our dogs here for a full week. The price was comparable to just about everywhere else, and our dogs came back without incident, perfectly healthy and happy.**Sidebar, they can be slow by e-mail, so if you're traveling abroad without a phone (like I was) For more details - they're excellent on the phone, which was very helpful, they gave us a small discount for asking that our dogs be boarded together (they're best buds, so they're more comfortable that way) and we brought in our own food. And, for dogs, they base price/day on the dog's weight.Also, extra perks, they seem to be a pretty popular boarding space, so our dogs had plenty of friends to play with :) Oh! And there's an outdoor run too, so the dogs do get outdoor time aside from walks. Where things went according to plan, Bellevue was perfect! Where things did not go to plan, they were a little more mixed.The GOOD: my return trip was delayed, so I wasn't able to make the scheduled pickup, and didn't have a phone, so I couldn't call ahead. I did e-mail, but that wasn't received for several days (told you that wasn't reliable) so, we didn't show up for a Saturday pickup, and then they were closed Sunday, so our pups stayed over an extra two days. The good part is they completely understood, and didn't charge a late fee aside from two extra days of boarding, that was really nice.The BAD: Bathing is considered an "extra" along with things like grooming or nail-trimming, so if you're used to clean (ish) dogs, they will come back with a side of extra dog. You can get these services of course, but they're pretty pricey. Also, our puppies were found to have worms, and were treated for them (that was good) as well as extra worming medication for follow-up (also good). BUT, we were charged on-pickup for the medication and fecal testing they performed - which was a significant extra charge that we weren't notified about ahead of time. Also, both dogs came back with several big, fat ticks. Not visible exactly, but very obvious with a quick once-over :PAll in all, it was a very positive experience, and I would happily recommend their boarding, veterinarians, and staff. Really wonderful people! Read Less