Briarwood Animal Hospital

The staff makes me and the dogs feel so comfortable. Bo and Daisy love coming to the vet because of the staff. Their favorite and mine also are Dr. Devine Hays and Mendy one of the vet techs. Bo,whom I rescued almost 5 months ago, Dr. Hays has helped me rehab him back to health. Any time I call Dr. Hays always calls me back herself and that same day I called. As long as I live in Little Rock I will come to Briarwood. Bo, Daisy, and I love Briarwood Animal Hospital !!!! Read Less

This is for sure the only vet I would trust with any of my fur-children. The staff is absolutely incredible. I trust every single vet that works there. Dr. Hale has walked us through many hard conversations and has answered every question without a problem. They are like family for us. I just cannot say enough good things about every single person who works at Briarwood. Teddy and Laura are always the absolute best when I call. I just love them all so much! Read Less

We love Briarwood Animal Hospital- will never go anywhere else! I’ve always been able to get a same-day appointment and never have to wait once I’m there. Plus, they take wonderful care of my babies! Read Less

AMAZING VET CLINIC! My “Sweet Rita” has been so well cared for here. The ENTIRE staff goes out of their way to treat us as family. They truly care about their jobs and understand that the pets that are brought to them are a very important fur family member. I am completely shocked at the nasty review left by (K. HIGGINS). Dr. Devin has been extremely helpful in the diagnosis of our cat who has a long term illness that cannot be cured but with her great attention to detail and and the staff’s tremendous care, we have had our sweet kitty for another year and then some. As far as the comment from (K. HIGGINS) regarding the lab tests and cost, I personally like that they tell you of your options with the prices because it is helpful in knowing what can be done by a competent staff. Even if it was said out front in the lobby, it might help another pet owner who does not know of these extra services for their elder pets. I HIGHLY RECOMMEND THIS CLINIC! Read Less

DO NOT TAKE YOUR SICK ANIMAL TO THIS PLACE!!!! As I waited for the vet I experienced the embarrassment of another client having to turn down expensive unnecessary add-ons for her senior animal that was there for his yearly. The reseptionist practiced zero discretion blurting out prices across the lobby. Before the vet even entered the room the nurse was trying to get my consent for expensive lab work and x-rays. Dr. Devin acted as though she was clueless to offer much help without the tests. $139 later and my dog is still sick!! I was left with the impression that all these people care about is seeing how much of your hard earned cash they can seperate you from and no regard for the actual care of the animals. BEWARE!!! Read Less

I asked them where Dr Pate was when they told me she was not there anymore and they bold face lied to me saying they didn't know where she was. DR PATE IS AT BELLEVUE ANIMAL HOSPITAL and they knew it. If Dr Hale would lie and have his staff lie about something like where one of their vets went you have to wonder what else he would lie about. Read Less

Five stars for grooming. sylvia is my groomer of choice for my doodle and terrier. I know she takes great care of them and I know she loves my animals like they're her own. She listens and you can bet if you ask for something, she'll do her best to accommodate you. My Lu loves going to Briarwood and acts like an angel! Thanks Sylvia and Briarwood for A+ experiences each and every time! Read Less

You don't realize the value in a truly amazing vet clinic until you move and have a poor experience elsewhere. The entire staff is incredible, but the vets I have seen always blow me away with the time and effort they spend making sure you fully understand everything necessary to properly care for your pets. I don't feel the prices are any higher than other vets as others are saying, but even if they were these folks would be worth every penny. My fur babies and I will be making the drive every time. Read Less

I have been going to Briarwood for over 15 years. They have always shown above and beyond care for all my furbabies. The staff is very friendly and Dr. Hale helped a lot in helping with my senior boxer, who after x-rays was diagnosed with degenerative disc disease. After change of diet and adding Rimadyl and Glycoflex she has started acting like a younger dog all over again. I could not be more happy with the staff and care of my baby. Read Less

Always friendly. Always helpful. Dr. Hale (and all of the staff) takes time to really talk with you about your pets and helps to guide you when making difficult decisions. I am so glad I found Briarwood when I moved to Arkansas. Read Less

I absolutely dont recommend this hospital to anyone. On 01/13/16, I took our little cat to Briarwood Animal Hospital because of some blood in his urine. I informed them about my cats previous kidney problem (in 2013, the cat felt from 6th floor previously and one of kidney seriously was injured) , and added that I was suspecting my cats kidney problems. We asked Dr. Hale to perform blood test for his kidneys. He recommended us perform several blood tests, we accepted and did accordingly. Looking at the test results, he told us that our cat was experiencing bladder infection and nothing was wrong with my cats kidneys. The doctor recommended us give the antibiotic (he prescribed) to my cat for two (2) weeks, and feed with the prescription food he recommended. I did accordingly, but during this treatment period, my cat suffered from pain, and completely lost his interest in eating, and lost one (1) pound. Actually, we all suffered: our cat suffered from pain and hunger, and we suffered from stress and sleeplessness. During this time, I informed the doctor about my cats health situation, and during one conversation with him, I asked the doctor to change the antibiotic as I felt the medicine was making my cats situation worse.the veterinarian prescribed another medicine. The new medicine did not help either. During this time, we had to visit an After Hours Animal Clinic (Pleasant Valley Vet Clinic) two (2) times in the middle of night. Feeling desperate, we showed result of the test conducted by Dr. Hale on 01/13/16 to another veterinarian. Looking at the test results for a few seconds, he told us that, our cat had been suffering from serious kidney problem: renal failure, because my cat's nephron tubes are seriously damaged. After showed several other veterinarians on online forums and discussions, we suspected that Dr. Hales interpretation of the test result was incorrect. On 12/26/15 I took our cat to the Briarwood Hospital, and asked Dr. HALE if he was still sure of the test results and asked him to check the results again. After conducted another (same-type) blood test, Dr. Hale told us that the main problem was may cats kidneys (something I reminded him during each visit to the hospital). Our cats kidneys were not working and the doctor told us that the best thing to do for us is to make him sleep forever. We (me and my husband) had to follow his recommendation, because our cat was still suffering from intense pain and yelping. Dr. Hale should have focused on his kidneys and should have considered potential kidney issues specially when I asked him to do so frequently. I have been their customer since 2012 and during each visit since 2013 I informed him about my cats kidney problem. (When you dont listen to your clients problem and requirements, your years of experience is out of work!) Dr. Hale failed to provide quality animal health-care service, he caused an animal and us to suffer for 13 days. Instead of apologize, he was rude, pushy, and aggressive to us. I still hear the pain of our cat in my ears, I see my cat in my eyes every day. I will never forgive them, and will absolutely NOT recommend The Briarwood Hospital to anyone love their animal. Read Less

First time to this vet today and they were all very friendly. My cat was not very co-operative but they all laughed about it and still got the job done. I will be returning to this vet in the future. The visit cost about $95 dollars for those who are curious on the pricing. We did get ear medication, however, so that probably rose the price a bit. Read Less

I've taken my other dogs here before and received adequate service. Today, however, we waited 45 minutes until after our appointment time to be seen by the vet.I can say that after the long wait, the dr did do an excellent job assessing our pet's needs and and recommending a course of treatment. Read Less

We have had nothing but good experiences with Briarwood Animal Hospital for the past 13 years. They treat our pets like they are family and keep track of them. Staff members who may not be part of our "care" when we go for checkups come just to say "Hi" to our two dogs. They really are special people. In addition to being such caring individuals, they have been wonderful to work with over the years. They give recommendations for preventative care, but are not pushy and leave the decision up to the family. When making recommendations, they are always upfront about the cost. When we have had questions, they have been patient with us as "parents" and have always explained things in a way we can understand. Lastly, I want to talk about their boarding facilities. The first time we boarded our first dog, Gracie Belle, she grieved for us like we had given her back (she was a rescue). They kept great records on her care, and called us to ask if they could try to get her to socialize with another dog because she was so sad. It made a huge difference to us to know that they cared enough to give her the extra TLC. When she needed to board the next time, she was perfectly fine without us in the care of these special people. I wouldn't go anywhere else! Read Less

We LOVE Briarwood! Dr. Ashley has taken care of all 3 of our dogs... with problems ranging from severe arthritis to throat cancer to extreme old age. She offers sound advice & is well versed in a wide range of treatment options, in order to help a family make as informed a decision as possible, & one that fits best with the family's needs. She's very gentle & even my ultra-scaredy-cat mastiff loved her. She's amazing & I won't trust my babies with anyone else! The staff there is friendly, helpful, & empathetic (Teddy, especially). It is very obvious how much they all love animals. Sadly, our dogs are no longer with us (the oldest passing just 2 weeks ago), & additionally we are in the process of moving out of state... so I no longer have an excuse to visit them. If I could, I'd move Briarwood with us, so they could care for the new babies who may join our family some time in the future. I'm going to miss them so much. We have used a total of 7 clinics across 3 states, as we've moved, & Briarwood has been by far my favorite! I really can't recommend them enough! Read Less