28 Reviews

Briarwood Animal Hospital

Little Rock, Arkansas
Reviews
Pix
20 Nov 2024
REPORT
Briarwood hired a “groomer” who was convicted of Confinement & Restraint of Dogs, along with other troubling legal/professional issues, on top of traumatizing and harming my cat.  The “groomer,” S... Read More
Briarwood hired a “groomer” who was convicted of Confinement & Restraint of Dogs, along with other troubling legal/professional issues, on top of traumatizing and harming my cat.  The “groomer,” Sandy Dolberg, SEDATED MY CAT WITHOUT CONSENT after being told not to. He was unable to remain upright in his carrier and kept face diving into the side on the way home. She butchered my cat’s coat, cut his paw, cut his whiskers, left clumps of fur on him, then she (and Laura) were dishonest about what happened. I have a recording of my conversation discussing my concerns with Laura, and you can hear the discrepancies. In addition, I overheard them speaking negatively about an older woman with blond/white/gray hair, blue leggings (drove an SUV) who was bringing her dog (poodle mix maybe) for grooming. This offensive convo happened right in front of me, then I was basically told my cat wasn’t a priority and Sandy insinuated the [entitled/high maintenance] woman would have a fit if her needs weren’t met immediately. It’s clear my cat (and his wellbeing) weren’t and aren’t important, as evidenced by everyone from Briarwood’s blatant refusal to communicate despite having been given ample time to do so. I’ll continue to inform relevant agencies/organizations.  Please reconsider before taking your vulnerable animals to Briarwood, particularly for extended periods. Your pets cannot tell you they have been abused, injured, or sedated without consent. My cat was traumatized/harmed while in their care, and I am speaking up for him. There is more than unprofessional, unethical, and unsafe practices. It’s extremely unsettling. Everything I’ve uncovered is 100% publicly available information.  Please see full rev on yeIp w photos. Read Less
Cheryl Pennington
15 Jul 2018
REPORT
Most wonderful boarding kennel in Little Rock. They treat your dog just like you do. Molly enjoys playing with the other dogs and I love the way they give her treats and food I recommend she eats. It ... Read More
Most wonderful boarding kennel in Little Rock. They treat your dog just like you do. Molly enjoys playing with the other dogs and I love the way they give her treats and food I recommend she eats. It makes her feel like she is right at home. Care and consideration means more to me than price. Give them a try , you will be glad you did. Read Less
Barbara Means
12 Jul 2018
REPORT
We have been in this family for 12 years and our Victor loves this place and so do we. The service has always been the BEST and I'm always doing referral to Briarwood Animal Clinic. Victor gets exci... Read More
We have been in this family for 12 years and our Victor loves this place and so do we. The service has always been the BEST and I'm always doing referral to Briarwood Animal Clinic. Victor gets excited when I pull up and park. I love the staff because they are professional, courteous and friendly at all times. Dr. Bob is the BEST!!! Read Less
Liz Dergo
11 Jul 2018
REPORT
The staff makes me and the dogs feel so comfortable. Bo and Daisy love coming to the vet because of the staff. Their favorite and mine also are Dr. Devine Hays and Mendy one of the vet techs. Bo,whom ... Read More
The staff makes me and the dogs feel so comfortable. Bo and Daisy love coming to the vet because of the staff. Their favorite and mine also are Dr. Devine Hays and Mendy one of the vet techs. Bo,whom I rescued almost 5 months ago, Dr. Hays has helped me rehab him back to health. Any time I call Dr. Hays always calls me back herself and that same day I called. As long as I live in Little Rock I will come to Briarwood. Bo, Daisy, and I love Briarwood Animal Hospital !!!! Read Less
Caitlin Watt
11 Jul 2018
REPORT
This is for sure the only vet I would trust with any of my fur-children. The staff is absolutely incredible. I trust every single vet that works there. Dr. Hale has walked us through many hard convers... Read More
This is for sure the only vet I would trust with any of my fur-children. The staff is absolutely incredible. I trust every single vet that works there. Dr. Hale has walked us through many hard conversations and has answered every question without a problem. They are like family for us. I just cannot say enough good things about every single person who works at Briarwood. Teddy and Laura are always the absolute best when I call. I just love them all so much! Read Less
Heather Iacobacci-Miller
11 Jun 2018
REPORT
The vets and groomers have always been amazing. They've been there for all 4 of our furkids. I trust them completely and appreciate how they have gone above and beyond for us.
K.A. Dobbs
6 Jun 2018
REPORT
Folks in grooming are excellent and kind to my shy pup. Have different grooming packages. Thank you Amber, Laura & Sylvia! KriKit & KA DOBBS
Rebecca Fain
6 Jun 2018
REPORT
We love Briarwood Animal Hospital- will never go anywhere else! I’ve always been able to get a same-day appointment and never have to wait once I’m there. Plus, they take wonderful care of my babies... Read More
We love Briarwood Animal Hospital- will never go anywhere else! I’ve always been able to get a same-day appointment and never have to wait once I’m there. Plus, they take wonderful care of my babies! Read Less
Libby Sheard
30 May 2018
REPORT
Dr. Bob is the best vet!!! Missy loves Dr. Bob and his staff! Who ever heard of a dog that jumped out of the car happily when you take her to the ver?
Tracy Short
18 May 2018
REPORT
AMAZING VET CLINIC! My “Sweet Rita” has been so well cared for here. The ENTIRE staff goes out of their way to treat us as family. They truly care about their jobs and understand that the pets that ar... Read More
AMAZING VET CLINIC! My “Sweet Rita” has been so well cared for here. The ENTIRE staff goes out of their way to treat us as family. They truly care about their jobs and understand that the pets that are brought to them are a very important fur family member. I am completely shocked at the nasty review left by (K. HIGGINS). Dr. Devin has been extremely helpful in the diagnosis of our cat who has a long term illness that cannot be cured but with her great attention to detail and and the staff’s tremendous care, we have had our sweet kitty for another year and then some. As far as the comment from (K. HIGGINS) regarding the lab tests and cost, I personally like that they tell you of your options with the prices because it is helpful in knowing what can be done by a competent staff. Even if it was said out front in the lobby, it might help another pet owner who does not know of these extra services for their elder pets. I HIGHLY RECOMMEND THIS CLINIC! Read Less
K Higgins
17 May 2018
REPORT
DO NOT TAKE YOUR SICK ANIMAL TO THIS PLACE!!!! As I waited for the vet I experienced the embarrassment of another client having to turn down expensive unnecessary add-ons for her senior animal that wa... Read More
DO NOT TAKE YOUR SICK ANIMAL TO THIS PLACE!!!! As I waited for the vet I experienced the embarrassment of another client having to turn down expensive unnecessary add-ons for her senior animal that was there for his yearly. The reseptionist practiced zero discretion blurting out prices across the lobby. Before the vet even entered the room the nurse was trying to get my consent for expensive lab work and x-rays. Dr. Devin acted as though she was clueless to offer much help without the tests. $139 later and my dog is still sick!! I was left with the impression that all these people care about is seeing how much of your hard earned cash they can seperate you from and no regard for the actual care of the animals. BEWARE!!! Read Less
Teresa Williams
7 May 2018
REPORT
Thank you so much i love the enivormwnt here it was wonder. Thank you Heather for taking care of my sweet boy Smokey
Tracy Speer
24 Feb 2018
REPORT
They're the best. Really care about your pets.
Steven P.
17 Feb 2018
REPORT
I asked them where Dr Pate was when they told me she was not there anymore and they bold face lied to me saying they didn't know where she was. DR PATE IS AT BELLEVUE ANIMAL HOSPITAL and they knew it.... Read More
I asked them where Dr Pate was when they told me she was not there anymore and they bold face lied to me saying they didn't know where she was. DR PATE IS AT BELLEVUE ANIMAL HOSPITAL and they knew it. If Dr Hale would lie and have his staff lie about something like where one of their vets went you have to wonder what else he would lie about. Read Less
Robert P
25 Jan 2018
REPORT
Great place to take your animals! They are the nicest people ever!
LB Bowen
31 Aug 2017
REPORT
Five stars for grooming. sylvia is my groomer of choice for my doodle and terrier. I know she takes great care of them and I know she loves my animals like they're her own. She listens and you can bet... Read More
Five stars for grooming. sylvia is my groomer of choice for my doodle and terrier. I know she takes great care of them and I know she loves my animals like they're her own. She listens and you can bet if you ask for something, she'll do her best to accommodate you. My Lu loves going to Briarwood and acts like an angel! Thanks Sylvia and Briarwood for A+ experiences each and every time! Read Less
Emily Dennis
12 Apr 2017
REPORT
You don't realize the value in a truly amazing vet clinic until you move and have a poor experience elsewhere. The entire staff is incredible, but the vets I have seen always blow me away with the tim... Read More
You don't realize the value in a truly amazing vet clinic until you move and have a poor experience elsewhere. The entire staff is incredible, but the vets I have seen always blow me away with the time and effort they spend making sure you fully understand everything necessary to properly care for your pets. I don't feel the prices are any higher than other vets as others are saying, but even if they were these folks would be worth every penny. My fur babies and I will be making the drive every time. Read Less
Chelsea Tyson
3 Apr 2017
REPORT
We love coming here because the staff is great and very accommodating. It is a little more money than your normal vet but we feel it is totally worth the price
Tobi Jones
18 Feb 2017
REPORT
The professionalism and compassion rises far above any expectations we could ever have. 5 pets and still counting. Wouldn't change our vet for the world!
Jordan8708
21 Jan 2017
REPORT
Staff are kind, I couldn't believe the bill price though wowza!
Ashli H.
3 May 2016
REPORT
I have been going to Briarwood for over 15 years. They have always shown above and beyond care for all my furbabies. The staff is very friendly and Dr. Hale helped a lot in helping with my senior boxe... Read More
I have been going to Briarwood for over 15 years. They have always shown above and beyond care for all my furbabies. The staff is very friendly and Dr. Hale helped a lot in helping with my senior boxer, who after x-rays was diagnosed with degenerative disc disease. After change of diet and adding Rimadyl and Glycoflex she has started acting like a younger dog all over again. I could not be more happy with the staff and care of my baby. Read Less
Kimberlee Crass
13 Apr 2016
REPORT
Always friendly. Always helpful. Dr. Hale (and all of the staff) takes time to really talk with you about your pets and helps to guide you when making difficult decisions. I am so glad I found Briar... Read More
Always friendly. Always helpful. Dr. Hale (and all of the staff) takes time to really talk with you about your pets and helps to guide you when making difficult decisions. I am so glad I found Briarwood when I moved to Arkansas. Read Less
Merve T.
25 Feb 2016
REPORT
I absolutely dont recommend this hospital to anyone. On 01/13/16, I took our little cat to Briarwood Animal Hospital because of some blood in his urine. I informed them about my cats previous kidne... Read More
I absolutely dont recommend this hospital to anyone. On 01/13/16, I took our little cat to Briarwood Animal Hospital because of some blood in his urine. I informed them about my cats previous kidney problem (in 2013, the cat felt from 6th floor previously and one of kidney seriously was injured) , and added that I was suspecting my cats kidney problems. We asked Dr. Hale to perform blood test for his kidneys. He recommended us perform several blood tests, we accepted and did accordingly. Looking at the test results, he told us that our cat was experiencing bladder infection and nothing was wrong with my cats kidneys. The doctor recommended us give the antibiotic (he prescribed) to my cat for two (2) weeks, and feed with the prescription food he recommended. I did accordingly, but during this treatment period, my cat suffered from pain, and completely lost his interest in eating, and lost one (1) pound. Actually, we all suffered: our cat suffered from pain and hunger, and we suffered from stress and sleeplessness. During this time, I informed the doctor about my cats health situation, and during one conversation with him, I asked the doctor to change the antibiotic as I felt the medicine was making my cats situation worse.the veterinarian prescribed another medicine. The new medicine did not help either. During this time, we had to visit an After Hours Animal Clinic (Pleasant Valley Vet Clinic) two (2) times in the middle of night. Feeling desperate, we showed result of the test conducted by Dr. Hale on 01/13/16 to another veterinarian. Looking at the test results for a few seconds, he told us that, our cat had been suffering from serious kidney problem: renal failure, because my cat's nephron tubes are seriously damaged. After showed several other veterinarians on online forums and discussions, we suspected that Dr. Hales interpretation of the test result was incorrect. On 12/26/15 I took our cat to the Briarwood Hospital, and asked Dr. HALE if he was still sure of the test results and asked him to check the results again. After conducted another (same-type) blood test, Dr. Hale told us that the main problem was may cats kidneys (something I reminded him during each visit to the hospital). Our cats kidneys were not working and the doctor told us that the best thing to do for us is to make him sleep forever. We (me and my husband) had to follow his recommendation, because our cat was still suffering from intense pain and yelping. Dr. Hale should have focused on his kidneys and should have considered potential kidney issues specially when I asked him to do so frequently. I have been their customer since 2012 and during each visit since 2013 I informed him about my cats kidney problem. (When you dont listen to your clients problem and requirements, your years of experience is out of work!) Dr. Hale failed to provide quality animal health-care service, he caused an animal and us to suffer for 13 days. Instead of apologize, he was rude, pushy, and aggressive to us. I still hear the pain of our cat in my ears, I see my cat in my eyes every day. I will never forgive them, and will absolutely NOT recommend The Briarwood Hospital to anyone love their animal. Read Less
Erin Clinefelter
14 Nov 2015
REPORT
First time to this vet today and they were all very friendly. My cat was not very co-operative but they all laughed about it and still got the job done. I will be returning to this vet in the future. ... Read More
First time to this vet today and they were all very friendly. My cat was not very co-operative but they all laughed about it and still got the job done. I will be returning to this vet in the future. The visit cost about $95 dollars for those who are curious on the pricing. We did get ear medication, however, so that probably rose the price a bit. Read Less
Aubree T.
18 May 2015
REPORT
I've taken my other dogs here before and received adequate service. Today, however, we waited 45 minutes until after our appointment time to be seen by the vet.I can say that after the long wait, the ... Read More
I've taken my other dogs here before and received adequate service. Today, however, we waited 45 minutes until after our appointment time to be seen by the vet.I can say that after the long wait, the dr did do an excellent job assessing our pet's needs and and recommending a course of treatment. Read Less
Katherine M.
6 Dec 2014
REPORT
The Best In Little RockDr. Hale is a wonderful vet and caring person.He takes a real interest in your dog.  He even treated my poodle via phone in Chicago!
Pamela Trevino
1 Oct 2014
REPORT
We have had nothing but good experiences with Briarwood Animal Hospital for the past 13 years. They treat our pets like they are family and keep track of them. Staff members who may not be part of o... Read More
We have had nothing but good experiences with Briarwood Animal Hospital for the past 13 years. They treat our pets like they are family and keep track of them. Staff members who may not be part of our "care" when we go for checkups come just to say "Hi" to our two dogs. They really are special people. In addition to being such caring individuals, they have been wonderful to work with over the years. They give recommendations for preventative care, but are not pushy and leave the decision up to the family. When making recommendations, they are always upfront about the cost. When we have had questions, they have been patient with us as "parents" and have always explained things in a way we can understand. Lastly, I want to talk about their boarding facilities. The first time we boarded our first dog, Gracie Belle, she grieved for us like we had given her back (she was a rescue). They kept great records on her care, and called us to ask if they could try to get her to socialize with another dog because she was so sad. It made a huge difference to us to know that they cared enough to give her the extra TLC. When she needed to board the next time, she was perfectly fine without us in the care of these special people. I wouldn't go anywhere else! Read Less
Carley Covey
3 Sep 2014
REPORT
We LOVE Briarwood! Dr. Ashley has taken care of all 3 of our dogs... with problems ranging from severe arthritis to throat cancer to extreme old age. She offers sound advice & is well versed in a wi... Read More
We LOVE Briarwood! Dr. Ashley has taken care of all 3 of our dogs... with problems ranging from severe arthritis to throat cancer to extreme old age. She offers sound advice & is well versed in a wide range of treatment options, in order to help a family make as informed a decision as possible, & one that fits best with the family's needs. She's very gentle & even my ultra-scaredy-cat mastiff loved her. She's amazing & I won't trust my babies with anyone else! The staff there is friendly, helpful, & empathetic (Teddy, especially). It is very obvious how much they all love animals. Sadly, our dogs are no longer with us (the oldest passing just 2 weeks ago), & additionally we are in the process of moving out of state... so I no longer have an excuse to visit them. If I could, I'd move Briarwood with us, so they could care for the new babies who may join our family some time in the future. I'm going to miss them so much. We have used a total of 7 clinics across 3 states, as we've moved, & Briarwood has been by far my favorite! I really can't recommend them enough! Read Less
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(501) 227-7900
8422 Kanis Road
Little Rock Arkansas 72204
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
07:00AM-12:00PM
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Briarwood Animal Hospital

Little Rock, Arkansas
(28)
8422 Kanis Road
Little Rock Arkansas 72204
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
07:00AM-12:00PM
Pix
20 Nov 2024
REPORT
Briarwood hired a “groomer” who was convicted of Confinement & Restraint of Dogs, along with other troubling legal/professional issues, on top of traumatizing and harming my cat.  The “groomer,” S... Read More
Briarwood hired a “groomer” who was convicted of Confinement & Restraint of Dogs, along with other troubling legal/professional issues, on top of traumatizing and harming my cat.  The “groomer,” Sandy Dolberg, SEDATED MY CAT WITHOUT CONSENT after being told not to. He was unable to remain upright in his carrier and kept face diving into the side on the way home. She butchered my cat’s coat, cut his paw, cut his whiskers, left clumps of fur on him, then she (and Laura) were dishonest about what happened. I have a recording of my conversation discussing my concerns with Laura, and you can hear the discrepancies. In addition, I overheard them speaking negatively about an older woman with blond/white/gray hair, blue leggings (drove an SUV) who was bringing her dog (poodle mix maybe) for grooming. This offensive convo happened right in front of me, then I was basically told my cat wasn’t a priority and Sandy insinuated the [entitled/high maintenance] woman would have a fit if her needs weren’t met immediately. It’s clear my cat (and his wellbeing) weren’t and aren’t important, as evidenced by everyone from Briarwood’s blatant refusal to communicate despite having been given ample time to do so. I’ll continue to inform relevant agencies/organizations.  Please reconsider before taking your vulnerable animals to Briarwood, particularly for extended periods. Your pets cannot tell you they have been abused, injured, or sedated without consent. My cat was traumatized/harmed while in their care, and I am speaking up for him. There is more than unprofessional, unethical, and unsafe practices. It’s extremely unsettling. Everything I’ve uncovered is 100% publicly available information.  Please see full rev on yeIp w photos. Read Less
Cheryl Pennington
15 Jul 2018
REPORT
Most wonderful boarding kennel in Little Rock. They treat your dog just like you do. Molly enjoys playing with the other dogs and I love the way they give her treats and food I recommend she eats. It ... Read More
Most wonderful boarding kennel in Little Rock. They treat your dog just like you do. Molly enjoys playing with the other dogs and I love the way they give her treats and food I recommend she eats. It makes her feel like she is right at home. Care and consideration means more to me than price. Give them a try , you will be glad you did. Read Less
Barbara Means
12 Jul 2018
REPORT
We have been in this family for 12 years and our Victor loves this place and so do we. The service has always been the BEST and I'm always doing referral to Briarwood Animal Clinic. Victor gets exci... Read More
We have been in this family for 12 years and our Victor loves this place and so do we. The service has always been the BEST and I'm always doing referral to Briarwood Animal Clinic. Victor gets excited when I pull up and park. I love the staff because they are professional, courteous and friendly at all times. Dr. Bob is the BEST!!! Read Less
Liz Dergo
11 Jul 2018
REPORT
The staff makes me and the dogs feel so comfortable. Bo and Daisy love coming to the vet because of the staff. Their favorite and mine also are Dr. Devine Hays and Mendy one of the vet techs. Bo,whom ... Read More
The staff makes me and the dogs feel so comfortable. Bo and Daisy love coming to the vet because of the staff. Their favorite and mine also are Dr. Devine Hays and Mendy one of the vet techs. Bo,whom I rescued almost 5 months ago, Dr. Hays has helped me rehab him back to health. Any time I call Dr. Hays always calls me back herself and that same day I called. As long as I live in Little Rock I will come to Briarwood. Bo, Daisy, and I love Briarwood Animal Hospital !!!! Read Less
Caitlin Watt
11 Jul 2018
REPORT
This is for sure the only vet I would trust with any of my fur-children. The staff is absolutely incredible. I trust every single vet that works there. Dr. Hale has walked us through many hard convers... Read More
This is for sure the only vet I would trust with any of my fur-children. The staff is absolutely incredible. I trust every single vet that works there. Dr. Hale has walked us through many hard conversations and has answered every question without a problem. They are like family for us. I just cannot say enough good things about every single person who works at Briarwood. Teddy and Laura are always the absolute best when I call. I just love them all so much! Read Less
Heather Iacobacci-Miller
11 Jun 2018
REPORT
The vets and groomers have always been amazing. They've been there for all 4 of our furkids. I trust them completely and appreciate how they have gone above and beyond for us.
K.A. Dobbs
6 Jun 2018
REPORT
Folks in grooming are excellent and kind to my shy pup. Have different grooming packages. Thank you Amber, Laura & Sylvia! KriKit & KA DOBBS
Rebecca Fain
6 Jun 2018
REPORT
We love Briarwood Animal Hospital- will never go anywhere else! I’ve always been able to get a same-day appointment and never have to wait once I’m there. Plus, they take wonderful care of my babies... Read More
We love Briarwood Animal Hospital- will never go anywhere else! I’ve always been able to get a same-day appointment and never have to wait once I’m there. Plus, they take wonderful care of my babies! Read Less
Libby Sheard
30 May 2018
REPORT
Dr. Bob is the best vet!!! Missy loves Dr. Bob and his staff! Who ever heard of a dog that jumped out of the car happily when you take her to the ver?
Tracy Short
18 May 2018
REPORT
AMAZING VET CLINIC! My “Sweet Rita” has been so well cared for here. The ENTIRE staff goes out of their way to treat us as family. They truly care about their jobs and understand that the pets that ar... Read More
AMAZING VET CLINIC! My “Sweet Rita” has been so well cared for here. The ENTIRE staff goes out of their way to treat us as family. They truly care about their jobs and understand that the pets that are brought to them are a very important fur family member. I am completely shocked at the nasty review left by (K. HIGGINS). Dr. Devin has been extremely helpful in the diagnosis of our cat who has a long term illness that cannot be cured but with her great attention to detail and and the staff’s tremendous care, we have had our sweet kitty for another year and then some. As far as the comment from (K. HIGGINS) regarding the lab tests and cost, I personally like that they tell you of your options with the prices because it is helpful in knowing what can be done by a competent staff. Even if it was said out front in the lobby, it might help another pet owner who does not know of these extra services for their elder pets. I HIGHLY RECOMMEND THIS CLINIC! Read Less
K Higgins
17 May 2018
REPORT
DO NOT TAKE YOUR SICK ANIMAL TO THIS PLACE!!!! As I waited for the vet I experienced the embarrassment of another client having to turn down expensive unnecessary add-ons for her senior animal that wa... Read More
DO NOT TAKE YOUR SICK ANIMAL TO THIS PLACE!!!! As I waited for the vet I experienced the embarrassment of another client having to turn down expensive unnecessary add-ons for her senior animal that was there for his yearly. The reseptionist practiced zero discretion blurting out prices across the lobby. Before the vet even entered the room the nurse was trying to get my consent for expensive lab work and x-rays. Dr. Devin acted as though she was clueless to offer much help without the tests. $139 later and my dog is still sick!! I was left with the impression that all these people care about is seeing how much of your hard earned cash they can seperate you from and no regard for the actual care of the animals. BEWARE!!! Read Less
Teresa Williams
7 May 2018
REPORT
Thank you so much i love the enivormwnt here it was wonder. Thank you Heather for taking care of my sweet boy Smokey
Tracy Speer
24 Feb 2018
REPORT
They're the best. Really care about your pets.
Steven P.
17 Feb 2018
REPORT
I asked them where Dr Pate was when they told me she was not there anymore and they bold face lied to me saying they didn't know where she was. DR PATE IS AT BELLEVUE ANIMAL HOSPITAL and they knew it.... Read More
I asked them where Dr Pate was when they told me she was not there anymore and they bold face lied to me saying they didn't know where she was. DR PATE IS AT BELLEVUE ANIMAL HOSPITAL and they knew it. If Dr Hale would lie and have his staff lie about something like where one of their vets went you have to wonder what else he would lie about. Read Less
Robert P
25 Jan 2018
REPORT
Great place to take your animals! They are the nicest people ever!
LB Bowen
31 Aug 2017
REPORT
Five stars for grooming. sylvia is my groomer of choice for my doodle and terrier. I know she takes great care of them and I know she loves my animals like they're her own. She listens and you can bet... Read More
Five stars for grooming. sylvia is my groomer of choice for my doodle and terrier. I know she takes great care of them and I know she loves my animals like they're her own. She listens and you can bet if you ask for something, she'll do her best to accommodate you. My Lu loves going to Briarwood and acts like an angel! Thanks Sylvia and Briarwood for A+ experiences each and every time! Read Less
Emily Dennis
12 Apr 2017
REPORT
You don't realize the value in a truly amazing vet clinic until you move and have a poor experience elsewhere. The entire staff is incredible, but the vets I have seen always blow me away with the tim... Read More
You don't realize the value in a truly amazing vet clinic until you move and have a poor experience elsewhere. The entire staff is incredible, but the vets I have seen always blow me away with the time and effort they spend making sure you fully understand everything necessary to properly care for your pets. I don't feel the prices are any higher than other vets as others are saying, but even if they were these folks would be worth every penny. My fur babies and I will be making the drive every time. Read Less
Chelsea Tyson
3 Apr 2017
REPORT
We love coming here because the staff is great and very accommodating. It is a little more money than your normal vet but we feel it is totally worth the price
Tobi Jones
18 Feb 2017
REPORT
The professionalism and compassion rises far above any expectations we could ever have. 5 pets and still counting. Wouldn't change our vet for the world!
Jordan8708
21 Jan 2017
REPORT
Staff are kind, I couldn't believe the bill price though wowza!
Ashli H.
3 May 2016
REPORT
I have been going to Briarwood for over 15 years. They have always shown above and beyond care for all my furbabies. The staff is very friendly and Dr. Hale helped a lot in helping with my senior boxe... Read More
I have been going to Briarwood for over 15 years. They have always shown above and beyond care for all my furbabies. The staff is very friendly and Dr. Hale helped a lot in helping with my senior boxer, who after x-rays was diagnosed with degenerative disc disease. After change of diet and adding Rimadyl and Glycoflex she has started acting like a younger dog all over again. I could not be more happy with the staff and care of my baby. Read Less
Kimberlee Crass
13 Apr 2016
REPORT
Always friendly. Always helpful. Dr. Hale (and all of the staff) takes time to really talk with you about your pets and helps to guide you when making difficult decisions. I am so glad I found Briar... Read More
Always friendly. Always helpful. Dr. Hale (and all of the staff) takes time to really talk with you about your pets and helps to guide you when making difficult decisions. I am so glad I found Briarwood when I moved to Arkansas. Read Less
Merve T.
25 Feb 2016
REPORT
I absolutely dont recommend this hospital to anyone. On 01/13/16, I took our little cat to Briarwood Animal Hospital because of some blood in his urine. I informed them about my cats previous kidne... Read More
I absolutely dont recommend this hospital to anyone. On 01/13/16, I took our little cat to Briarwood Animal Hospital because of some blood in his urine. I informed them about my cats previous kidney problem (in 2013, the cat felt from 6th floor previously and one of kidney seriously was injured) , and added that I was suspecting my cats kidney problems. We asked Dr. Hale to perform blood test for his kidneys. He recommended us perform several blood tests, we accepted and did accordingly. Looking at the test results, he told us that our cat was experiencing bladder infection and nothing was wrong with my cats kidneys. The doctor recommended us give the antibiotic (he prescribed) to my cat for two (2) weeks, and feed with the prescription food he recommended. I did accordingly, but during this treatment period, my cat suffered from pain, and completely lost his interest in eating, and lost one (1) pound. Actually, we all suffered: our cat suffered from pain and hunger, and we suffered from stress and sleeplessness. During this time, I informed the doctor about my cats health situation, and during one conversation with him, I asked the doctor to change the antibiotic as I felt the medicine was making my cats situation worse.the veterinarian prescribed another medicine. The new medicine did not help either. During this time, we had to visit an After Hours Animal Clinic (Pleasant Valley Vet Clinic) two (2) times in the middle of night. Feeling desperate, we showed result of the test conducted by Dr. Hale on 01/13/16 to another veterinarian. Looking at the test results for a few seconds, he told us that, our cat had been suffering from serious kidney problem: renal failure, because my cat's nephron tubes are seriously damaged. After showed several other veterinarians on online forums and discussions, we suspected that Dr. Hales interpretation of the test result was incorrect. On 12/26/15 I took our cat to the Briarwood Hospital, and asked Dr. HALE if he was still sure of the test results and asked him to check the results again. After conducted another (same-type) blood test, Dr. Hale told us that the main problem was may cats kidneys (something I reminded him during each visit to the hospital). Our cats kidneys were not working and the doctor told us that the best thing to do for us is to make him sleep forever. We (me and my husband) had to follow his recommendation, because our cat was still suffering from intense pain and yelping. Dr. Hale should have focused on his kidneys and should have considered potential kidney issues specially when I asked him to do so frequently. I have been their customer since 2012 and during each visit since 2013 I informed him about my cats kidney problem. (When you dont listen to your clients problem and requirements, your years of experience is out of work!) Dr. Hale failed to provide quality animal health-care service, he caused an animal and us to suffer for 13 days. Instead of apologize, he was rude, pushy, and aggressive to us. I still hear the pain of our cat in my ears, I see my cat in my eyes every day. I will never forgive them, and will absolutely NOT recommend The Briarwood Hospital to anyone love their animal. Read Less
Erin Clinefelter
14 Nov 2015
REPORT
First time to this vet today and they were all very friendly. My cat was not very co-operative but they all laughed about it and still got the job done. I will be returning to this vet in the future. ... Read More
First time to this vet today and they were all very friendly. My cat was not very co-operative but they all laughed about it and still got the job done. I will be returning to this vet in the future. The visit cost about $95 dollars for those who are curious on the pricing. We did get ear medication, however, so that probably rose the price a bit. Read Less
Aubree T.
18 May 2015
REPORT
I've taken my other dogs here before and received adequate service. Today, however, we waited 45 minutes until after our appointment time to be seen by the vet.I can say that after the long wait, the ... Read More
I've taken my other dogs here before and received adequate service. Today, however, we waited 45 minutes until after our appointment time to be seen by the vet.I can say that after the long wait, the dr did do an excellent job assessing our pet's needs and and recommending a course of treatment. Read Less
Katherine M.
6 Dec 2014
REPORT
The Best In Little RockDr. Hale is a wonderful vet and caring person.He takes a real interest in your dog.  He even treated my poodle via phone in Chicago!
Pamela Trevino
1 Oct 2014
REPORT
We have had nothing but good experiences with Briarwood Animal Hospital for the past 13 years. They treat our pets like they are family and keep track of them. Staff members who may not be part of o... Read More
We have had nothing but good experiences with Briarwood Animal Hospital for the past 13 years. They treat our pets like they are family and keep track of them. Staff members who may not be part of our "care" when we go for checkups come just to say "Hi" to our two dogs. They really are special people. In addition to being such caring individuals, they have been wonderful to work with over the years. They give recommendations for preventative care, but are not pushy and leave the decision up to the family. When making recommendations, they are always upfront about the cost. When we have had questions, they have been patient with us as "parents" and have always explained things in a way we can understand. Lastly, I want to talk about their boarding facilities. The first time we boarded our first dog, Gracie Belle, she grieved for us like we had given her back (she was a rescue). They kept great records on her care, and called us to ask if they could try to get her to socialize with another dog because she was so sad. It made a huge difference to us to know that they cared enough to give her the extra TLC. When she needed to board the next time, she was perfectly fine without us in the care of these special people. I wouldn't go anywhere else! Read Less
Carley Covey
3 Sep 2014
REPORT
We LOVE Briarwood! Dr. Ashley has taken care of all 3 of our dogs... with problems ranging from severe arthritis to throat cancer to extreme old age. She offers sound advice & is well versed in a wi... Read More
We LOVE Briarwood! Dr. Ashley has taken care of all 3 of our dogs... with problems ranging from severe arthritis to throat cancer to extreme old age. She offers sound advice & is well versed in a wide range of treatment options, in order to help a family make as informed a decision as possible, & one that fits best with the family's needs. She's very gentle & even my ultra-scaredy-cat mastiff loved her. She's amazing & I won't trust my babies with anyone else! The staff there is friendly, helpful, & empathetic (Teddy, especially). It is very obvious how much they all love animals. Sadly, our dogs are no longer with us (the oldest passing just 2 weeks ago), & additionally we are in the process of moving out of state... so I no longer have an excuse to visit them. If I could, I'd move Briarwood with us, so they could care for the new babies who may join our family some time in the future. I'm going to miss them so much. We have used a total of 7 clinics across 3 states, as we've moved, & Briarwood has been by far my favorite! I really can't recommend them enough! Read Less
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