Disappointed in their management of my elderly dog; they seemed dismissive of his odd behavior and symptoms and my concern that it wasn’t just pain. When I called again the next day that it was worse,... Read More
Disappointed in their management of my elderly dog; they seemed dismissive of his odd behavior and symptoms and my concern that it wasn’t just pain. When I called again the next day that it was worse, they told me to either call back on Tuesday after holiday weekend or go to emergency vet.
Would not recommend. Read Less
Whit Montague
26 Jun 2018
REPORT
We have two rescue dogs, both of whom have their own special issues. The entire staff has been very accommodating, undetstanding, and loving with them. The digs are healthy and thriving. I also recom... Read More
We have two rescue dogs, both of whom have their own special issues. The entire staff has been very accommodating, undetstanding, and loving with them. The digs are healthy and thriving. I also recommend the groomer. Kim is incredible. Read Less
Dave Sorge
31 May 2018
REPORT
It's the only vet we'd ever consider bringing our dog to.
Tracy Garstka Lasiter
8 May 2018
REPORT
A big thanks to all the staff at Pinnacle Valley Hospital! They worked my Basset Hound in for a special appointment because of an injured paw and Dr Bierbaum was able to remove a mass from her paw and... Read More
A big thanks to all the staff at Pinnacle Valley Hospital! They worked my Basset Hound in for a special appointment because of an injured paw and Dr Bierbaum was able to remove a mass from her paw and get her in the road to recovery! Everyone there is always friendly and professional and do a great job! Thanks again! Read Less
Nadalyn Riggins
30 Apr 2018
REPORT
Treating pets like family. Everyone touches my pets and us with respect. We've seen all the vets but Magical Mahaffey has gone beyond! The whole practice is connected. Special shoutout to Nathan fo... Read More
Treating pets like family. Everyone touches my pets and us with respect. We've seen all the vets but Magical Mahaffey has gone beyond! The whole practice is connected. Special shoutout to Nathan for extra thoughtfulness. Read Less
Raley Fincher
24 Apr 2018
REPORT
Pinnacle Valley Animal Hospital did an amazing job of taking care of my friends puppy. Would recommend this vet to anyone!
Aunjel Hoadley
20 Apr 2018
REPORT
Dr Bierbaum is hands down the best vet around. I have never seen such a compassionate vet.
Marci Henryson
5 Mar 2018
REPORT
They truly love animals. They have multiple dogs and cats that are the vet's own that come to work with them (daughter loves that!). They greatest attributes are how you do not feel rushed when you ha... Read More
They truly love animals. They have multiple dogs and cats that are the vet's own that come to work with them (daughter loves that!). They greatest attributes are how you do not feel rushed when you have an appointment, no forcing of the most expensive medicine yet also very knowledgeable, compassionate about medical issues and genuine. My pets are in the best hands when there. Read Less
Michele Cothern
24 Feb 2018
REPORT
I won’t mention any specific names but the staff up front leave A LOT to be desired. It was extremely disappointing to deal with such cold, in compassionate people. The only reason I stuck it out as l... Read More
I won’t mention any specific names but the staff up front leave A LOT to be desired. It was extremely disappointing to deal with such cold, in compassionate people. The only reason I stuck it out as long as I did was because of Dr. Bierbaum. I couldn’t be happier with my decision to change vets/clinics - the difference is night and day. Read Less
Penny Boyer
18 Feb 2018
REPORT
Dr. Earl Smith Smith recently joined the staff here. He is the best vet I have ever known. He is compassionate and really cares for each of the patients as well as their family. I have taken my pets ... Read More
Dr. Earl Smith Smith recently joined the staff here. He is the best vet I have ever known. He is compassionate and really cares for each of the patients as well as their family. I have taken my pets to him for almost as long as he has been in practice. I highly recommend Dr. Smith to anyone who wants top-notch care for their fur babies. Read Less
Kimberly Pollard
10 Feb 2018
REPORT
Dr. Bierbaum was volunteering at the Little Rock Animal Village doing a spay/neuter clinic for cats, and took time away from that to help with my very sick foster puppy. He is a loving and dedicated v... Read More
Dr. Bierbaum was volunteering at the Little Rock Animal Village doing a spay/neuter clinic for cats, and took time away from that to help with my very sick foster puppy. He is a loving and dedicated vet and I would recommend him to anyone. Read Less
Glenn Prentice
27 Jan 2018
REPORT
Excellent vets and staff. They treat your pet like family.
Sonja Williams-O'Leary
23 Jan 2018
REPORT
We have two Yorkies and two black Bombay cats. Dr. Bierbaum takes care of all four of them as if they were his own pets. He is the best. We have had difficult issues with a couple of our pets. He has ... Read More
We have two Yorkies and two black Bombay cats. Dr. Bierbaum takes care of all four of them as if they were his own pets. He is the best. We have had difficult issues with a couple of our pets. He has done an excellent job solving them. Read Less
Vickie Wyeth
22 Jan 2018
REPORT
All the veterinarians really care. I've been taking my pets there for over 20 years. I have 4 pets that are over 10 years old. I consider my dogs and cats as family, and I want only the best care f... Read More
All the veterinarians really care. I've been taking my pets there for over 20 years. I have 4 pets that are over 10 years old. I consider my dogs and cats as family, and I want only the best care for them. I wouldn't take them anywhere else! Read Less
Cheryl Woolfe
18 Jan 2018
REPORT
Wonderful folks, from the front desk to the Techs, to the Vets, all are so sweet & kind. They give great care but more than that, my dogs like them. Will go back.
Kay Gilbrech
10 Jan 2018
REPORT
Dr. Smith is the best vet ever! He's taken care of my pets for years and years.
Vicki Botner
31 Jul 2017
REPORT
Have been coming here for 13 years. Over the years PVAH has cared for 3 cats and 4 dogs (plus a few we rescued and rehomed) Our cats have all passed (kidney disease) but received excellent care to pro... Read More
Have been coming here for 13 years. Over the years PVAH has cared for 3 cats and 4 dogs (plus a few we rescued and rehomed) Our cats have all passed (kidney disease) but received excellent care to prolong their quality of life. One dog also passed after developing a severe heart condition but we got seven more months with him before it was time to say goodbye thanks to the exceptional attention he received. The vets and staff truly care and are very honest when facing end of life decisions whether it's time or not yet time. Our pets are family and PVAH gets our highest recommendation.Read Less
Rebecca K.
11 Jun 2017
REPORT
These wonderful people are always willing to help and they go above and beyond to do so. They are caring, considerate, and very helpful. Thank you for always being there even at the worst times.
Bizy Bugg
11 Jun 2017
REPORT
I cant believe how good my sweet boy looks from getting ran over a few days ago. He is doing so well thanks to Pinnacle Valley Animal Hospital. They took special care of my baby and of me while freaki... Read More
I cant believe how good my sweet boy looks from getting ran over a few days ago. He is doing so well thanks to Pinnacle Valley Animal Hospital. They took special care of my baby and of me while freaking out crying with blood all over me. We called and they were quick to accommodate and were ready for us when I showed up. Im forever grateful and will be using them from now on. Read Less
Charlotte King
15 May 2017
REPORT
Always great!!!
Mr. Smith
19 Apr 2017
REPORT
Very kind doctors! They make my pets happy!!:)
Neil Jones
19 Jan 2017
REPORT
Great place with great employees! They are always helpful and give you explanations to any and all questions.
Rebecca Stanley
5 Nov 2016
REPORT
Very good with animals
Kathleen Fleming
28 Oct 2016
REPORT
Best place to take your babies when they are sick
Matthew Bailey
27 Jun 2016
REPORT
We first brought our cats back in 2011, and eventually moved across town to the North Little Rock/Sherwood area. We tried another vet for about a year or so that was closer, but didn't see the level o... Read More
We first brought our cats back in 2011, and eventually moved across town to the North Little Rock/Sherwood area. We tried another vet for about a year or so that was closer, but didn't see the level of love, and care we had been use to. We now drive across town for the amazing care our pets receive. We'll never switch again. Read Less
Sherry Lynn Stotts Anthony
20 Jun 2016
REPORT
I took a feral kitty with a possible snake bite in. Staff was excellent and dr beirbaum was very thorough with the exam. We were seen quickly. I would recommend to anyone needing vet care for you f... Read More
I took a feral kitty with a possible snake bite in. Staff was excellent and dr beirbaum was very thorough with the exam. We were seen quickly. I would recommend to anyone needing vet care for you furry family member. Read Less
Angela L.
31 Dec 2015
REPORT
Great Vet, after I moved to the area, they without hesitation took care of my dog after hours after she tore a dew claw even though I had never seen them as a patient. Glad I have found a great Vet i... Read More
Great Vet, after I moved to the area, they without hesitation took care of my dog after hours after she tore a dew claw even though I had never seen them as a patient. Glad I have found a great Vet in the area already! Read Less
Michelle M
16 Sep 2015
REPORT
Dr. Mehaffey & staff are great! Wonderful bedside manner, a genuine concern for my pet, and just great service from beginning to end. I would definitely recommend them.
Heidi Pickett
29 Apr 2015
REPORT
Love this vet clinic! I have several clinics closer to my house but I drive out to west Little Rock from North Little Rock to go here. Dr Laura is my primary vet but I've also seen Dr Irene & Dr Bie... Read More
Love this vet clinic! I have several clinics closer to my house but I drive out to west Little Rock from North Little Rock to go here. Dr Laura is my primary vet but I've also seen Dr Irene & Dr Bierbaum & they are all fantastic! They treat my fur babies as if they were their own. If you're looking for a vet clinic, I highly recommend Pinnacle Valley! Read Less
Michelle Elliott
7 Jan 2015
REPORT
The best of the best. We love the entire staff. Have seen Dr. Maheffy, Dr. Irene and Dr. Bierbaum who is our primary Vet. We recently lost a pet and they went over and above to save this dog. The ... Read More
The best of the best. We love the entire staff. Have seen Dr. Maheffy, Dr. Irene and Dr. Bierbaum who is our primary Vet. We recently lost a pet and they went over and above to save this dog. The entire clinic was wonderful during this time - beyond words. High recommend. Read Less
Amanda Reed
6 Aug 2014
REPORT
Our dogs and cats come to Pinnacle Valley Animal Hospital despite having animal clinics much closer to our home. Dr. Mahaffey and Dr. Irene are awesome with all 4 of our pets. Dr. Bierbaum has not s... Read More
Our dogs and cats come to Pinnacle Valley Animal Hospital despite having animal clinics much closer to our home. Dr. Mahaffey and Dr. Irene are awesome with all 4 of our pets. Dr. Bierbaum has not seen our animals yet, but I am sure he is every bit as awesome. Read Less
Julie Moll
10 May 2014
REPORT
Very nice employees and vet, very sweet to my puppy in a bucket.
Melanie Goad
11 Dec 2013
REPORT
Dr. Mehaffy has been taking care of our rescue dog for most of her life. She is so patient and caring with our neurotic dog (and neurotic dog's "parents".) We drive past several vets across town to ... Read More
Dr. Mehaffy has been taking care of our rescue dog for most of her life. She is so patient and caring with our neurotic dog (and neurotic dog's "parents".) We drive past several vets across town to go to her. The staff are always friendly and caring as well. Read Less
Jeff H.
29 Jan 2013
REPORT
Highly recommend these guys!!!! Great demeanor with both people and pets. Prices are very fair and location is easy to get to and find.
Disappointed in their management of my elderly dog; they seemed dismissive of his odd behavior and symptoms and my concern that it wasn’t just pain. When I called again the next day that it was worse,... Read More
Disappointed in their management of my elderly dog; they seemed dismissive of his odd behavior and symptoms and my concern that it wasn’t just pain. When I called again the next day that it was worse, they told me to either call back on Tuesday after holiday weekend or go to emergency vet.
Would not recommend. Read Less
Whit Montague
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We have two rescue dogs, both of whom have their own special issues. The entire staff has been very accommodating, undetstanding, and loving with them. The digs are healthy and thriving. I also recom... Read More
We have two rescue dogs, both of whom have their own special issues. The entire staff has been very accommodating, undetstanding, and loving with them. The digs are healthy and thriving. I also recommend the groomer. Kim is incredible. Read Less
Dave Sorge
31 May 2018
REPORT
☆☆☆☆☆
REPORT
It's the only vet we'd ever consider bringing our dog to.
Tracy Garstka Lasiter
8 May 2018
REPORT
☆☆☆☆☆
REPORT
A big thanks to all the staff at Pinnacle Valley Hospital! They worked my Basset Hound in for a special appointment because of an injured paw and Dr Bierbaum was able to remove a mass from her paw and... Read More
A big thanks to all the staff at Pinnacle Valley Hospital! They worked my Basset Hound in for a special appointment because of an injured paw and Dr Bierbaum was able to remove a mass from her paw and get her in the road to recovery! Everyone there is always friendly and professional and do a great job! Thanks again! Read Less
Nadalyn Riggins
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Treating pets like family. Everyone touches my pets and us with respect. We've seen all the vets but Magical Mahaffey has gone beyond! The whole practice is connected. Special shoutout to Nathan fo... Read More
Treating pets like family. Everyone touches my pets and us with respect. We've seen all the vets but Magical Mahaffey has gone beyond! The whole practice is connected. Special shoutout to Nathan for extra thoughtfulness. Read Less
Raley Fincher
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Pinnacle Valley Animal Hospital did an amazing job of taking care of my friends puppy. Would recommend this vet to anyone!
Aunjel Hoadley
20 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Dr Bierbaum is hands down the best vet around. I have never seen such a compassionate vet.
Marci Henryson
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
They truly love animals. They have multiple dogs and cats that are the vet's own that come to work with them (daughter loves that!). They greatest attributes are how you do not feel rushed when you ha... Read More
They truly love animals. They have multiple dogs and cats that are the vet's own that come to work with them (daughter loves that!). They greatest attributes are how you do not feel rushed when you have an appointment, no forcing of the most expensive medicine yet also very knowledgeable, compassionate about medical issues and genuine. My pets are in the best hands when there. Read Less
Michele Cothern
24 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I won’t mention any specific names but the staff up front leave A LOT to be desired. It was extremely disappointing to deal with such cold, in compassionate people. The only reason I stuck it out as l... Read More
I won’t mention any specific names but the staff up front leave A LOT to be desired. It was extremely disappointing to deal with such cold, in compassionate people. The only reason I stuck it out as long as I did was because of Dr. Bierbaum. I couldn’t be happier with my decision to change vets/clinics - the difference is night and day. Read Less
Penny Boyer
18 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Earl Smith Smith recently joined the staff here. He is the best vet I have ever known. He is compassionate and really cares for each of the patients as well as their family. I have taken my pets ... Read More
Dr. Earl Smith Smith recently joined the staff here. He is the best vet I have ever known. He is compassionate and really cares for each of the patients as well as their family. I have taken my pets to him for almost as long as he has been in practice. I highly recommend Dr. Smith to anyone who wants top-notch care for their fur babies. Read Less
Kimberly Pollard
10 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Bierbaum was volunteering at the Little Rock Animal Village doing a spay/neuter clinic for cats, and took time away from that to help with my very sick foster puppy. He is a loving and dedicated v... Read More
Dr. Bierbaum was volunteering at the Little Rock Animal Village doing a spay/neuter clinic for cats, and took time away from that to help with my very sick foster puppy. He is a loving and dedicated vet and I would recommend him to anyone. Read Less
Glenn Prentice
27 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Excellent vets and staff. They treat your pet like family.
Sonja Williams-O'Leary
23 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We have two Yorkies and two black Bombay cats. Dr. Bierbaum takes care of all four of them as if they were his own pets. He is the best. We have had difficult issues with a couple of our pets. He has ... Read More
We have two Yorkies and two black Bombay cats. Dr. Bierbaum takes care of all four of them as if they were his own pets. He is the best. We have had difficult issues with a couple of our pets. He has done an excellent job solving them. Read Less
Vickie Wyeth
22 Jan 2018
REPORT
☆☆☆☆☆
REPORT
All the veterinarians really care. I've been taking my pets there for over 20 years. I have 4 pets that are over 10 years old. I consider my dogs and cats as family, and I want only the best care f... Read More
All the veterinarians really care. I've been taking my pets there for over 20 years. I have 4 pets that are over 10 years old. I consider my dogs and cats as family, and I want only the best care for them. I wouldn't take them anywhere else! Read Less
Cheryl Woolfe
18 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Wonderful folks, from the front desk to the Techs, to the Vets, all are so sweet & kind. They give great care but more than that, my dogs like them. Will go back.
Kay Gilbrech
10 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Smith is the best vet ever! He's taken care of my pets for years and years.
Vicki Botner
31 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Have been coming here for 13 years. Over the years PVAH has cared for 3 cats and 4 dogs (plus a few we rescued and rehomed) Our cats have all passed (kidney disease) but received excellent care to pro... Read More
Have been coming here for 13 years. Over the years PVAH has cared for 3 cats and 4 dogs (plus a few we rescued and rehomed) Our cats have all passed (kidney disease) but received excellent care to prolong their quality of life. One dog also passed after developing a severe heart condition but we got seven more months with him before it was time to say goodbye thanks to the exceptional attention he received. The vets and staff truly care and are very honest when facing end of life decisions whether it's time or not yet time. Our pets are family and PVAH gets our highest recommendation.Read Less
Rebecca K.
11 Jun 2017
REPORT
☆☆☆☆☆
REPORT
These wonderful people are always willing to help and they go above and beyond to do so. They are caring, considerate, and very helpful. Thank you for always being there even at the worst times.
Bizy Bugg
11 Jun 2017
REPORT
☆☆☆☆☆
REPORT
I cant believe how good my sweet boy looks from getting ran over a few days ago. He is doing so well thanks to Pinnacle Valley Animal Hospital. They took special care of my baby and of me while freaki... Read More
I cant believe how good my sweet boy looks from getting ran over a few days ago. He is doing so well thanks to Pinnacle Valley Animal Hospital. They took special care of my baby and of me while freaking out crying with blood all over me. We called and they were quick to accommodate and were ready for us when I showed up. Im forever grateful and will be using them from now on. Read Less
Charlotte King
15 May 2017
REPORT
☆☆☆☆☆
REPORT
Always great!!!
Mr. Smith
19 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Very kind doctors! They make my pets happy!!:)
Neil Jones
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Great place with great employees! They are always helpful and give you explanations to any and all questions.
Rebecca Stanley
5 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Very good with animals
Kathleen Fleming
28 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Best place to take your babies when they are sick
Matthew Bailey
27 Jun 2016
REPORT
☆☆☆☆☆
REPORT
We first brought our cats back in 2011, and eventually moved across town to the North Little Rock/Sherwood area. We tried another vet for about a year or so that was closer, but didn't see the level o... Read More
We first brought our cats back in 2011, and eventually moved across town to the North Little Rock/Sherwood area. We tried another vet for about a year or so that was closer, but didn't see the level of love, and care we had been use to. We now drive across town for the amazing care our pets receive. We'll never switch again. Read Less
Sherry Lynn Stotts Anthony
20 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I took a feral kitty with a possible snake bite in. Staff was excellent and dr beirbaum was very thorough with the exam. We were seen quickly. I would recommend to anyone needing vet care for you f... Read More
I took a feral kitty with a possible snake bite in. Staff was excellent and dr beirbaum was very thorough with the exam. We were seen quickly. I would recommend to anyone needing vet care for you furry family member. Read Less
Angela L.
31 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Great Vet, after I moved to the area, they without hesitation took care of my dog after hours after she tore a dew claw even though I had never seen them as a patient. Glad I have found a great Vet i... Read More
Great Vet, after I moved to the area, they without hesitation took care of my dog after hours after she tore a dew claw even though I had never seen them as a patient. Glad I have found a great Vet in the area already! Read Less
Michelle M
16 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Mehaffey & staff are great! Wonderful bedside manner, a genuine concern for my pet, and just great service from beginning to end. I would definitely recommend them.
Heidi Pickett
29 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Love this vet clinic! I have several clinics closer to my house but I drive out to west Little Rock from North Little Rock to go here. Dr Laura is my primary vet but I've also seen Dr Irene & Dr Bie... Read More
Love this vet clinic! I have several clinics closer to my house but I drive out to west Little Rock from North Little Rock to go here. Dr Laura is my primary vet but I've also seen Dr Irene & Dr Bierbaum & they are all fantastic! They treat my fur babies as if they were their own. If you're looking for a vet clinic, I highly recommend Pinnacle Valley! Read Less
Michelle Elliott
7 Jan 2015
REPORT
☆☆☆☆☆
REPORT
The best of the best. We love the entire staff. Have seen Dr. Maheffy, Dr. Irene and Dr. Bierbaum who is our primary Vet. We recently lost a pet and they went over and above to save this dog. The ... Read More
The best of the best. We love the entire staff. Have seen Dr. Maheffy, Dr. Irene and Dr. Bierbaum who is our primary Vet. We recently lost a pet and they went over and above to save this dog. The entire clinic was wonderful during this time - beyond words. High recommend. Read Less
Amanda Reed
6 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Our dogs and cats come to Pinnacle Valley Animal Hospital despite having animal clinics much closer to our home. Dr. Mahaffey and Dr. Irene are awesome with all 4 of our pets. Dr. Bierbaum has not s... Read More
Our dogs and cats come to Pinnacle Valley Animal Hospital despite having animal clinics much closer to our home. Dr. Mahaffey and Dr. Irene are awesome with all 4 of our pets. Dr. Bierbaum has not seen our animals yet, but I am sure he is every bit as awesome. Read Less
Julie Moll
10 May 2014
REPORT
☆☆☆☆☆
REPORT
Very nice employees and vet, very sweet to my puppy in a bucket.
Melanie Goad
11 Dec 2013
REPORT
☆☆☆☆☆
REPORT
Dr. Mehaffy has been taking care of our rescue dog for most of her life. She is so patient and caring with our neurotic dog (and neurotic dog's "parents".) We drive past several vets across town to ... Read More
Dr. Mehaffy has been taking care of our rescue dog for most of her life. She is so patient and caring with our neurotic dog (and neurotic dog's "parents".) We drive past several vets across town to go to her. The staff are always friendly and caring as well. Read Less
Jeff H.
29 Jan 2013
REPORT
☆☆☆☆☆
REPORT
Highly recommend these guys!!!! Great demeanor with both people and pets. Prices are very fair and location is easy to get to and find.
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