Lonoke Animal Hospital
Lonoke, Arkansas
Reviews
Ian White
15 May 2020
REPORT
Avoid this rathole at all cost!!! Staff is horrible. The three little girls that work the counter are the rudest. We walked in to be greeted by a girl in a softball shirt with "why are you here?". ...
Avoid this rathole at all cost!!! Staff is horrible. The three little girls that work the counter are the rudest. We walked in to be greeted by a girl in a softball shirt with "why are you here?". This was our first visit.
Our second visit we returned to pickup our dog. We were informed our dog (rescue) tested positive for heartworm heavy. We asked what that meant and were told by the blond girl "you can buy these pills for heartworm or these for heartworm and flea" This was repeated. I asked what the difference was and again it was repeated. I asked if the ONLY difference was between worm and flea. The blond responded "yes". So there's no difference in cost? She rolled her eyes and responded "yes" They changed me $200+ dollars and wanted more. customer service is horrible. Will never return
Zackary Stine
22 Jun 2018
REPORT
They take care of your animal
Chris Guinn
17 Jun 2018
REPORT
Great vet, best ar
Lisa Canada
14 Mar 2018
REPORT
The only reason why this place gets any stars is because I like Dr. Edwards. The receptionist (s) have no manners at all. Called there today to see if I could get my dogs nails trimmed. Was told I cou...
The only reason why this place gets any stars is because I like Dr. Edwards. The receptionist (s) have no manners at all. Called there today to see if I could get my dogs nails trimmed. Was told I could bring them around 1:30. Did...and was rudely turned away from the lady at the desk. No one said you'd be there alone when I called. As a matter of fact. ..I've seen this happen to another lady not too long ago. To have such a wonderful vet....your front desk personnel sure could use a crash course on manners. A Poor person's money is as good as the rich. No worries..... I'll be taking my animals to Cabot from now on. And sure won't recommend this office to anyone.
Update: so, I gave this office another try! Apparently I tend to forget that people have bad days! Took my babies up to be weighed and to get flea meds. They were wonderful! I actually called back to schedule a visit for them both next week to get updated on shots and things. I didn't even get their names! Thanks ladies! Luke, Leia and I will see you next week! And...I will be recommending you to others!
Suzann Caldwell
1 Sep 2017
REPORT
Great prices. Friendly and experienced staff. My dog loves it!
Cristin Tkachuk
11 Jul 2017
REPORT
I got what I needed when I visited, but the staff wasn't friendly at all. As soon as I walked in they stared at me, didn't smile, as if I were inconveniencing them. Especially unsettling for a first v...
I got what I needed when I visited, but the staff wasn't friendly at all. As soon as I walked in they stared at me, didn't smile, as if I were inconveniencing them. Especially unsettling for a first visit. The nicest person there was a fellow customer. Definitely wouldn't go back there.
Rebel Barbie Rebel Racing
30 Jun 2017
REPORT
This is the only place I will ever bring my animals. Dr. Edwards is a great vet, you can tell that he really loves animals. The staff is very compassionate and friendly.
Jaynie McClain
25 Jun 2017
REPORT
Dr. Edwards has been our fur babies vet for many years, and he knows his medicine. His front office staff, Janet, has also been with him for many years, knowing many pet parents on sight! The Vet tech...
Dr. Edwards has been our fur babies vet for many years, and he knows his medicine. His front office staff, Janet, has also been with him for many years, knowing many pet parents on sight! The Vet techs are kind and you can tell that they all love their jobs. I trust my babies health with Dr. Matt and so do most of the people in Lonoke! He's always busy!
Becky Moore
3 Apr 2017
REPORT
Laila Rovnaghi
15 Mar 2017
REPORT
Horrible practice. I was warned by many not to go here but tried it anyways. One of the worst customer service experiences I've ever had. They make it quite obvious that you are just a number and that...
Horrible practice. I was warned by many not to go here but tried it anyways. One of the worst customer service experiences I've ever had. They make it quite obvious that you are just a number and that you and your pet aren't that important. I wonder if there was another vet in Lonoke if they really could get away with treating pets and local families so poorly. Took my services to Hazen and the vet and staff couldn't have been more kind, attentive and did I mention much more affordable?!
Lacie T.
19 Jun 2016
REPORT
My dog had fleas real bad they got this pill there . you weight your dog and they give u a dose depending on there weight . it works wonders really
Book an Appointment
Online booking unavailable
Please call
(501) 676-6903
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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Lonoke Animal Hospital
Lonoke, Arkansas
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Ian White
15 May 2020
Avoid this rathole at all cost!!! Staff is horrible. The three little girls that work the counter are the rudest. We walked in to be greeted by a girl in a softball shirt with "why are you here?". ...
Avoid this rathole at all cost!!! Staff is horrible. The three little girls that work the counter are the rudest. We walked in to be greeted by a girl in a softball shirt with "why are you here?". This was our first visit.
Our second visit we returned to pickup our dog. We were informed our dog (rescue) tested positive for heartworm heavy. We asked what that meant and were told by the blond girl "you can buy these pills for heartworm or these for heartworm and flea" This was repeated. I asked what the difference was and again it was repeated. I asked if the ONLY difference was between worm and flea. The blond responded "yes". So there's no difference in cost? She rolled her eyes and responded "yes" They changed me $200+ dollars and wanted more. customer service is horrible. Will never return
Zackary Stine
22 Jun 2018
They take care of your animal
Chris Guinn
17 Jun 2018
Great vet, best ar
Lisa Canada
14 Mar 2018
The only reason why this place gets any stars is because I like Dr. Edwards. The receptionist (s) have no manners at all. Called there today to see if I could get my dogs nails trimmed. Was told I cou...
The only reason why this place gets any stars is because I like Dr. Edwards. The receptionist (s) have no manners at all. Called there today to see if I could get my dogs nails trimmed. Was told I could bring them around 1:30. Did...and was rudely turned away from the lady at the desk. No one said you'd be there alone when I called. As a matter of fact. ..I've seen this happen to another lady not too long ago. To have such a wonderful vet....your front desk personnel sure could use a crash course on manners. A Poor person's money is as good as the rich. No worries..... I'll be taking my animals to Cabot from now on. And sure won't recommend this office to anyone.
Update: so, I gave this office another try! Apparently I tend to forget that people have bad days! Took my babies up to be weighed and to get flea meds. They were wonderful! I actually called back to schedule a visit for them both next week to get updated on shots and things. I didn't even get their names! Thanks ladies! Luke, Leia and I will see you next week! And...I will be recommending you to others!
Suzann Caldwell
1 Sep 2017
Great prices. Friendly and experienced staff. My dog loves it!
Cristin Tkachuk
11 Jul 2017
I got what I needed when I visited, but the staff wasn't friendly at all. As soon as I walked in they stared at me, didn't smile, as if I were inconveniencing them. Especially unsettling for a first v...
I got what I needed when I visited, but the staff wasn't friendly at all. As soon as I walked in they stared at me, didn't smile, as if I were inconveniencing them. Especially unsettling for a first visit. The nicest person there was a fellow customer. Definitely wouldn't go back there.
Rebel Barbie Rebel Racing
30 Jun 2017
This is the only place I will ever bring my animals. Dr. Edwards is a great vet, you can tell that he really loves animals. The staff is very compassionate and friendly.
Jaynie McClain
25 Jun 2017
Dr. Edwards has been our fur babies vet for many years, and he knows his medicine. His front office staff, Janet, has also been with him for many years, knowing many pet parents on sight! The Vet tech...
Dr. Edwards has been our fur babies vet for many years, and he knows his medicine. His front office staff, Janet, has also been with him for many years, knowing many pet parents on sight! The Vet techs are kind and you can tell that they all love their jobs. I trust my babies health with Dr. Matt and so do most of the people in Lonoke! He's always busy!
Becky Moore
3 Apr 2017
Laila Rovnaghi
15 Mar 2017
Horrible practice. I was warned by many not to go here but tried it anyways. One of the worst customer service experiences I've ever had. They make it quite obvious that you are just a number and that...
Horrible practice. I was warned by many not to go here but tried it anyways. One of the worst customer service experiences I've ever had. They make it quite obvious that you are just a number and that you and your pet aren't that important. I wonder if there was another vet in Lonoke if they really could get away with treating pets and local families so poorly. Took my services to Hazen and the vet and staff couldn't have been more kind, attentive and did I mention much more affordable?!
Lacie T.
19 Jun 2016
My dog had fleas real bad they got this pill there . you weight your dog and they give u a dose depending on there weight . it works wonders really
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