MAUMELLE ANIMAL CLINIC KILLED MY FAMILY DOG .Warning do not bring your animal to this clinic they killed my dog . My 7 year old weenie doxin male had been caughing for about a week so we called and made an appointment and we're seen 4 days later .what a joke . They did a heart worm check and said he was fine and then sent us home with two medications for him . We took him home and gave him the first round of medications. Within two hours he immediately started to seem to have short heavy breaths and began vomiting . So I immediately called back to the clinic and told them what was going on . The incompetent lady who answered the phone Jamie told us oh not to worry and that that was normal and that he was just adjusting to the medications . We side ok and continued to watch him him continued to get worse as the day progressed so I immediately called back over and over and over with no one answering at their office .night time came and he seemed to be fine in the morning we woke to find him Dead!!!!!! . I picked up my Dead dog and wrapped him In a blanket and held him as long as I could crying . I then called the animal clinic. At 7 30 to tell them what happened and was treated with the upmost disrespect . The lady who answered said how is that your dog is dead is our fault and what do you want us to do about it . I demanded to speak with Dr Overton . And she said they will not be there till 9 . I immediately went up there with my Dead dog . In hand and said does this look normal too you . They hurried me into a room and gave me some consoling and said so sorry . . Well our family friend is dead now And they will not take blame . YOU HAVE BEEN WARNED DO NOT BRING YOUR ANIMAL HERE THEY WILL KILL IT . (UPDATE).They should have know better then to give a small dog Cough Tabs . SAMPSON suffered greatly and died an excruciating painful death at the hands of your so called care gives the medication cough tabs in which they gave him is what killed him he exasperated and passed away due to the medication you gave him .other vets I have spoken with have told us they would never give a dog under 20 lbs that type of medication. Because it would kill them because of the sedation of the drug .and that's what happened You guys killed him due to your careless administration of the medication in which you sent him home with . Our hearts are broken and we will continue to Warn others of the inhumane procedures and practice and rudeness of your Staff .we can only pray you never make that same mistake again for the sake of other helpless animals . In your unprofessional care .but deadly mistakes were made and negligence was abroad and you should take blame and admit to your fault in our family friends death. Read Less

It's clear that the staff here have a passion for taking care of our fur babies. My new furry roommate I found on the side of the road. I took her here to get checked out and vaccinated. Staff was always friendly and my new roommate even enjoys going here. Read Less

Everyone at the clinic was so helpful and happy! It is very obvious that the employees love their jobs and want to give excellent customer service. Molly, our 13 year-old cat, was not a happy patient, but they handled her well. I'll be back with my pug, soon! Read Less

We have used this vet for years! Currently, one of our fur babies had to have emergency surgery at this clinic. Not only did they explain all the financial options thoroughly, they also have given our puppy amazing care!! We really appreciate the time they take to make sure our puppies are well cared for and healthy. If you are looking for a vet, look no further! Read Less

My dog was injured the day before going on vacation. I asked them if they would board him they said yes. They took good care of him even gave him pain medicine's which I had approved. I trust them with my dog Read Less

Everyone was very friendly, the pups liked them, the vet was very informative, They all seem to really care for the animals and liked being there to help all the animals and their humans.This was their 1st vet visit and this will be my vet going forward Read Less

Very professional staff, Judy and I and our family want to thank Dr. Whitley, Dr. Overton, and Dr. Finn for their efforts in saving Mel, our beloved sixteen year old black shorthair cat from a probable death a couple of months ago, and the loving care provided by the entire staff in their handling of Gus, our very sick Norwegian Forest cat. Pet owners will not go wrong with these wonderful folks. We are lucky here in Maumelle to have them! Read Less

IF YOU LOVE YOUR PETS, DO NOT TAKE THEM TO THE GROOMER AT THIS PLACE. We have taken our small Maltipoo there for several years and sometimes she did a good job and sometimes she botched the job. We have noticed that we get our pet back sometimes and she has definitely been traumatized. We should have stopped taking her there at that time, but thought we would give her another chance. This last time we took her in we specifically told her we did not want her scalped. Well, when we picked her up she looked pathetic. A few days later we noticed brown spots on her underside and when we bathed her there were four good size cuts on her belly and the joint of her leg. She also has bruising on the bend of her leg. We went in to see the groomer and vet on Monday, Sept., 19th and both the groomer and vet were out. We asked the receptionist to have the vet cal us, as we wanted her to treat the wounds. Guess what? We have not heard from the vet or the groomer. Anyone who treats an animal like this has no business being a groomer or a vet. We have pictures to verify the damage done to our little dog. Our little dog is a sweet loving little dog who loved to be groomed, but when we took her in Monday to have her checked, she was so scared and shaking and she never did this before. We love our little dog and advise anyone else who loves their pets to PLEASE think seriously about switching to a different groomer!Read Less

This clinic is awesome and full of wonderful people who care so much about the patients they see. My hunting dog Shadow was going through training and ripped her paw pads off. I brought her to the clinic and with in a matter of days my little girl was able to pick back up in training. Thank you maumelle animal clinic. Read Less

My baby puppy got so sick from a food allergy and the entire time she was there, she was loved on, I received frequent updates throughout the day, the treatment plan was thorough and easy to understand. My puppy was not only healed but definitely pampered. Love this place, love these people! Read Less

Do not take your animal here unless you are prepared to pay outrageous prices!! Regular follow up vaccinations that should cost around $45 were $167.00!!!! They are clearly in it to make money, not to help pets. I'm also not a fan of them taking your pet into a back room where you can't see what they are doing to your pet and you sit and wait in what appears to be an examination room. Read Less

Don't come here!!! Price gougers! They don't care about your pet they just care about money. After a $70 credit I spent almost $100 for a trip that should have cost $40. Booster shots for a kitten shouldn't be that much. On top of that they take the animals out of the "exam" room and do whatever they do in the back so you don't actually see what they are doing with your pet. It's a shame that this business is so into making money that they've forgotten that stealing is stealing no matter how it's done. If I could give negative stars I would. Read Less

I could not say more about this wonderful clinic and awesome staff. They have taken care of our cats Chessie and Domino throught their entire sixteen years. This is the best place to take your pets. FRom the girls at the front desk to the veteranarians they are compassionate, kind, helpful, return calls immediately and take the best care of pets. Thank you for your wonderful service. Paula Greenbaum, Dermot Hayes Read Less

Had my 11 week old puppy who was vomiting for 12 hours! They aren't our usual vet but worked us in and were soooo nice, understanding and compassionate to our new fur baby!! They may be our new vet for sure! Thank you again To all the dr.s and staff Read Less

It is simple. I have lost trust in them as an animal doctor.  Went for a normal check up. Vet cleared dog. A week later I take her back and they discover an ear and skin infection, I even told they during check up her ears were bothering her. Today, 7 days later, the other vet told me the 1st vet missed this, she couldn't ask him because he was out. While I'm waiting in a private room the table sign says " this table has been disinfected for the safety of your pet". I notice there is hair and dander all over the table. Clearly not even wiped off. I ask the tech why it wasn't cleaned she said "well thats not my job". Its obvious this place can't do the small things right so how will they do the big things right. Your better off going to another vet because MAC just points fingers and takes no responsibility. Read Less

I want to thank everyone at the Maumelle Animal Clinic for everything. My dog delta and her babies were brought in after being caught in a fire. The first vets office we went to was the mayflower clinic. My boyfriend ran inside and told them what was going on and they said they couldn't help him unless he made an appointment. On of the nurses even came outside and looked at all the puppies and mom and still said we cant help you. They then told him he could go to another vets office in maumelle, but it turns out that vet clinic wasnt even open. Finally he was led to the Maumelle Animal Clinic. 4 nurses rushed out to help him. I am very grateful for all the great staff who really do care like their logo says. Its the things like this that mean so much. Just doing their job but still helping so much. Read Less

My family has gone to Maumelle Animal Clinic since we moved down here. They have cared for all of our animals for quite a long time and seen a few go. But recently I lost MY cat Spooky (Pretty kitty). I've had that cat since I was 3 when he showed up on our front porch. He was always by my side for 15 years. And now I know he's safe and in a good place just from a card. But the card let me know and meant so much to me! Thank you to everyone at the clinic for your sympathy! Read Less

We could not have been more impressed with the service here. Out dog had his jowl torn by another dog during a fight. There was lots of blood and skin hanging from the wound. We took him to the clinic, they processed his papers immediately, and took us to a room to be seen. The vet was very kind and knowledgeable, gave us our options, and walked us through everything we needed to know. We were in and out in less than 30 minutes. The staff was wonderful, the office was clean, and the prices were reasonable.Read Less

There hasn't been a review on this clinic in almost a year... I'm new to the area and I found my puppy just over a month ago. She is a half Shep half Mal rescue. We saw Dr. Overton within about a week of her leaving the shelter and are currently going through her booster shots. The staff there has been incredible, extremely friendly and knowledgeable. These other reviews about price entrapment seem pretty outlandish from what I've seen and has not been my experience at all. My Dog (Hope) is in that puppy stage where she wants to eat just about everything and swallowed a small piece of copper today (from who knows where). I called the clinic and they were extremely friendly, professional, and consulted Dr. Overton to form a plan of attack (without asking for payment I might add). They suggested a conservative plan, gave me symptoms to watch for, and even gave me information on the after hour clinic near by (that they have no affiliation with). Between this experience and the extensive amount of questions a first time owner has, this place has been nothing, but top notch. Too long didn't; didn't read version: I don't believe there's a clinic or doctor that cares more about the health of your pet...that's more friendly or better staffed. There may be clinics that do it cheaper somewhere, but I don't skirt when it comes to my Pet's health and neither do these guys.Read Less

Our rescue beagle came with multiple health problems. Each time we visited Drs. Finn and Overton, they discussed options for treatment. They were non-judgemental regarding our decisions. When the most recent health issue could not be solved locally, we were referred to an orthopedic veterinarian in Russelville. They have been kind and extremely helpful in getting our dog, Blu, to a better state of health. The entire office staff is efficient and friendly. Read Less

We have three small dogs with no health issues and two 13 1/2 year old Himalayan cats with early renal insufficiency. They have been patients at Maumelle Animal Clinic for almost two years. Just because of the number of pets we have we are there often. I have only great things to say about the staff and the care our pets have received. The cats were patients at other AAHA clinics in Cordova, TN, and Conway, AR, and the charges are comparable. In some cases my pets are given shots which last 3 years instead of one, so the charge is more, but we don't pay that charge but every 3 years. They have never done anything which I did not request. Every detail of the pets' care is discussed with me in advance. I have never experienced a problem having a call answered and the doctors return my phone calls when I need to talk to them. I think the care my pets receive there is worth every penny and highly recommend them. We have the dogs groomed there regularly and are very pleased with that aspect of care as well.Read Less

I hate this place big time. They trap you into prices BEWARE!!!! Got my dogs shots today. Had been quoted 140.00 over the phone and instead it ended up being 178.00. 5.00 bucks for tags and 30 bucks for lime disease shots, both of which i was not told about at any time until after it was all said and done. I found this to be pretty shady. Only reason i got my dogs shots was to board him here in a few weeks, now i don't know if i even wanna do that. I said i would pay the rest of my bill Thursday & i will, but after that i may not want to have anything else to do with this place. Read Less

Got my dogs shots today. Had been quoted 140.00 over the phone and instead it ended up being 178.00. 5.00 bucks for tags and 30 bucks for lime disease shots, both of which i was not told about at any time until after it was all said and done. I found this to be pretty shady. Only reason i got my dogs shots was to board him here in a few weeks, now i don't know if i even wanna do that. I said i would pay the rest of my bill Thursday & i will, but after that i may not want to have anything else to do with this place.UPDATE: JUNE 11TH 2012: We love the boarding there and the people are nice when boarding your dog, so for that reason we will keep going back, but for shots i would go else where they will do the bait and switch game on you 100%. Read Less

All the staff was extremely nice. I was visiting family in the area when my lab got sick. The took her in right after I called. The desk staff, nurse, and doctor all were super gentle with Bella. If I lived here they would definitely be my vet, it was worth every penny. They are on the most expensive size, but you pay for great service!! Read Less