Before I begin, I'd like to poin out that they were taken to small claims court for "professional negligence". It's public record. Click here. services.saccourt.ca.gov…They also have complaint history... Read More
Before I begin, I'd like to poin out that they were taken to small claims court for "professional negligence". It's public record. Click here. services.saccourt.ca.gov…They also have complaint history with the Better Business Burau. bbb.orgBasically, a wounded 10 lb dog in their care for an hour and a half, dies, and the invoice somehow came to $1,150.00. Please read on.My very large dog bit my neighbor's very small dog, Max. He took his dog into Cherry Creek, and called my husband to meet him there. They said Max's leg was broken and he had pucture wounds, and needed surgery or he wouldn't make it. They asked for a deposit of $660.00 for the surgery, my husband put down the deposit. They had the dog back there for an hour and a half "stabilizing" him. When my husband asked to see the X-rays to show to our vet to take him there for surgery, they got standoffish, and came out no more than 5 mins later saying Max didn't make it. They then asked for another $489.00, on TOP of the $660! NO SURGERY WAS PERFORMED! They didn't save the dog! What justified $1,150? Here is the breakdown, as listed on the invoice. *I have my neighbors consent to share this information.*This was on a Friday afternoon during their regular business hours;Cremation -Private-Small.....$165 Emergency Exam..............$100.00Hospital Disposables Level 2....$14.00Hosp-Intenstive Care.........$175.00Injection(s)..............$40.50Injection pain/morph.....$32.50Fluids IV-W/Cath&Drip Set.....$71.40Oxygen Therapy w/Additional hours....$46.00Osha Haz Waste Fee......$3.80Oxygen Therepy first hour.....$90.00Clean and Dress Wounds....$80.00CPR (Cardiopulmonary resuscitation)....$50.00Injection Antibiotic.................$38.50Injection Cortisone............$41.50X-Ray Standard (2) Exposures....$135.00X-Ray Additional Exposures...$55.00Osha Hazardous Waste Desposal/X-Ray....$11.90Total $1,150.10This should tell you everything. We had our cat hospitalized for 3 days, AND had surgery and the bill came to $439.57 at Elkhorn Walerga vet. Another weird thing, After refusal of payment, she offered a discount WEEKS later, if the owner came back to get the remains of the dog and bury it himself, which he ended up doing. My question is, WHY did she still have the dogs remains after that long? But hey, what do i know. I felt like we were being held at gun point, this is ROBBERY in my opinion. Paula Parker is the owner. I would guess that she has very little repeat customers, so her outrageous bills makes seem like she is in desperation to keep her practice open. Everytime I go to Walmart and look over at her parking lot, it's pretty empty. My recommendation is Elkhorn Walerga vet. It's pretty close, and I've been there several times over the past few months and they are AWESOME and honest. The doctors really care about the pets. Also, Paula Parker's demeanor was HORRIBLE when I went in to talk to her about the bill. She doesn't care AT ALL and thought the bill was completely fair. She needs to be exposed. Read Less