Del Mar Pet Hospital

This was my first visit to Del Mar Pet Hospital as my vet who I have been seeing for at least 15 years just transferred to their office. The team of staff was so welcoming, warm and professional.I wanted to leave a review about Dr Condreay as she is an incredible vet and is new to this office. When we went in for my dogs check up, we were welcomed by her loving spirit and ease. She always gets down to my dogs level and is a true animal lover. She has helped us problem solve many things to do with all our animals past and present. She is highly knowledgeable and professional  and I would highly recommend Dr Condreay. Del Mar Pet Hospital is a perfect fit for her and she loves it there as do I Read Less

This place is amazing. The staff are very nice and thoughtfull. My dog got hit by a car in mid December. She needed emergency care which would have costed a small fortune. But the staff was nice enough to the wave the urgent care fee and give me a 10% discont seeing it was very close to the Holiday's. In short, they ended up saving my dog and my wallet 300 dollars. Read Less

Dr Tackabury is the best! She always seems to know what the problem is with our English Bulldogs. She saves us money by recommending different options and our dogs love her! The other vets are good, but Dr. Tackabury is a step above the rest. We feel very confident with her and hopefully she will stay there until she retires!I would also like to say that the receptionists are wonderful to deal with, especially Rebecca and a big thank you to Dr. Martin who was so compassionate when we had to put our beloved Sully down. Read Less

Dr. Koploy has been my primary vet for many years and for several cats; we've been through a lot of kitty crises together! She is very knowledgeable, thorough and informative. She listens patiently to owners and takes care to explain what is happening with your pet so you understand it and can participate in the resolution. She also shows respect to each pet for who they are. She's straightforward and, when hard decisions need to be made, objective and supportive of the owner's decision. It's obvious she wants only the best outcome for every patient. And her commitment goes well beyond just regular working hours. Her staff are obviously also passionate animal people, giving each patient loving attention from the moment they come through the door. I couldn't more highly recommend this practice. Read Less

I have never dropped off a pet at any location to be left overnight or watched. In an emergency we had to locate a location to leave our pet. This was the place we went to. I called them ahead of time to see what the procedures were. The staff here was super friendly, welcoming, and helpful. I inquired about and asked what I needed, they said they needed the shots paper for my dog. They asked what pet hospital he goes to and they did all the calling etc. It was beyond helpful!! For one night it was only 28 dollars!! I mean I haven't been to a lot of pet places like I said but 28 is pretty cheap in my opinion. They confirmed everything within 15 minutes, called me and we were ready to drop off my dog. When we got there they knew who we were, what to do and was so so so helpful!! Next, the staff even gave us a quick tour to where he would be staying for the night. The next day we came in, picked up our pet, grabbed some free drinks in the lobby, and was on our way. It was a true pleasure!! Read Less

We love Dr. Molly. We have gone to Del Mar for more than 5 years and have always gotten excellent care for our dogs and cat from Dr. Tackaberry. Even when we needed to put an animal down, Dr. Molly was always sensitive and would come to the house. The office follow-up was also appreciated following a loss. I know we will continue using Del Mar as long as we live in Aptos. Read Less

Our cats and dogs have been cared for by Del Mar Pet for over 12 years. We have seen a number of their doctors, but now choose to see only Dr. Koploy because she relates so well to our two Shepherd mix rescue pups (consistency is important), and to us as well. She is thorough, knowledgeable and kind, and has provided us with excellent medical care, advice and referrals. She saw us through a very hard time when our Molly dog had cancer, and compassionately euthanized her, and also our two cats when their times came-one cat at 23. Dr. Koploy was key to helping us make the right decision at the right time for Molly and the cats; we could talk to her. The front desk is great, techs are good, and other than wishing for some non-skid material on the exam room floors, we find Del Mar Pet is a really good, comprehensive vet. facility. Read Less

Dr. Wilson is a pretty good doctor, and we were big fans of Dr. Hassan, back in the day.  They weren't bad for Aptos.That being said: steer clear of this office if you value your wallet.If you sign up for "email notifications" with them, it's outsourced to some cockamamie portal provider, and "unsubscribe" means nothing...  Even if your animal has been dead for months, their notifications come with helpful hints and tips about wonderful, as a rule, expensive medications you can buy from them. Medical care for the critters was medium good.. but the push for "add on" items killed the vibe. Read Less

I have taken both my pets to Dell Mar for their entire lives. They have been well cared for there. All the doctors are amazing. Dr. Talkington was the last one we saw who let us make special arrangements when we had to put our 16 year old cat down. Thank you Del Mar Pet. Read Less

I completely agree with Kerry S.  Please read his post.This is a dangerous place for dogs - I had a similar experience with Dr. Koploy's incompetence.  I have NEVER experienced such incompetence from the receptionist on down. Read Less

spent many years going here.  Karen is an awesome hygienist and kept my dogs teeth in great shape.  Did the regular cleaning durning their Jan-Feb $50 off special.  Dogs breath much improved after this. Read Less

This vet hospital is a great place to take your pet! Not only is the staff professional but they treated my french bulldog puppy with care. My puppy had an emergency last month and they fit him in within the hour that same day.  I never have to wonder what kind of treatment my dog will get here! Read Less

This place is wonderful ! I cannot say how great the staff and Vets are here. My cat had an emergency- she ate something, couldn't throw up and was choking and difficulty breathing. I got her to the Vet and they saw her right away without any appointment or much of a wait. Both my cat and I were scared to pieces. The staff and Vet were very helpful, friendly and informative. The fees were reasonable for what they had to do to get this small foreign object out of the cat's mouth. The next day, they even called to check up on her. We have found our Vets! Thank you :) Read Less

My experience has been that from the person behind the desk, to the doctors to the person who cleans the cages, all have a great love for animals. Dr. Wilson, in particular, is willing to go the extra mile, when necessary, and explore alternative treatments if that's what you are looking for. Here are a few examples: When I had them out to put my cat to sleep they were caring, gentle and loving, treating me and my cat with great dignity.  When I called, on my way over, with a neighbor's dog that was hit by a car, they had everything set up by the time I arrived and they ran out the door, rushed it in and saved its life.  I highly recommend Del Mar Pet Hospital. I've used many vet services in this valley and I find them to be the most caring, compassionate and competent of all.  Karen Waterman Read Less

Excellent for a quick, drop in dog/cat vaccination clinic every Tuesday night.  I usually go to Pet Pals for their Saturday "low cost vaccination" clinic but I needed just ONE shot *and now* so I went.  I already have a vet but he was not around that day either.....so this did the trick.  I got there at 7pm per their recommendation (the lady behind the counter told me that the first in line at 6pm? is not necessarily faster and I would agree) and I was in and out.  I think it was $27 for my dogs DHCCP booster (or whatever it is called).  I still will go to Pet Pals for my other shots.....but, it is tempting to go here because I can check in, tell them we will be sitting outside on the bench when they are ready for my dog....and.....it just went a lot quicker than our Saturday morning booster routine.My dog forgave them for the shot when they gave him a treat.  (and heaven knows we do not want an upset Schipperke) Read Less

Well Tracy in reception is not only rude and abrasive, as another reviewer wrote, but she is simply a very mean person. Even though my dog had a hurt paw I simple could not take him here after dealing with her. She offended my so much that I actually left the office right before my appointment, when I asked if I could first speak to the vet she told me no the doctor was too busy. Really? Even though I had an appointment with her? She refused to let me talk to the doctor because she knew I was planning on complaining about her! Even the other receptionist was standing behind Tracy shaking her head and silently mouthing to me that she was sorry for Tracy's behavior. Does the management not realize that the front desk is the face of their business? Well they lost my business of two dogs and I will never go back! Fortunately for my dog the very nice vet at Mt. Hermon Animal Hospital took great care of him!! Read Less

I was taking both of my cats to Del Mar Pet Hospital, but now I am taking them elsewhere. One of my cats was quite sick last year and numerous vet and emergency vet visits. During one of my visits to Del Mar I had a check bounce. I wasn't able to pay it in the time they allowed, but have since taken care of it. I called today and made an appt for my other cat. I received a call back and was told by the receptionist that Rebecca, office manger, said I can no longer bring my animals there due to the ONE check that bounce and was paid back, with fees!! They could have just told me I need to pay with cash or credit. But instead, they will not see my animals at all. Read Less

I recently moved to Aptos and was referred to Del Mar Pet Hospital by neighbors and friends. I'm very pleased (and have confidence in) the care my three dogs have received. Dr. Paula La Hue (one of several vets at the Hospital) is professional, committed to the animals' best interests and kind, as are her tech and the front office staff. I have also heard encouraging things about Dr. Molly Takebury from friends whose dogs are their children. Read Less

!!!!   PLEASE READ BELOW AND AVOID DEL MAR PET HOSPITAL:Our dealings with Jeanne Koploy and her Del Mar Pet Hospital were dire and ultimately fatal to our dog, and best friend, and so to save others from having their dog misdiagnosed and possibly dying (as was our case), we are making this post urging others to AVOID DEL MAR ANIMAL HOSPITAL AT ALL COSTS--to SAVE the life of your beloved pet, find a better and more experienced veterinary office.We took Inky in with labored breathing, the day after having an attack where he slightly passed out (he had been having itchy allergy issues the week before.)  We saw Dr. Jeanne Koploy, the owner of the Del Mar facility (for some 20 years we were told). Dr. Koploy looked over Inky, including listening to his heart, and then told us that he was having allergy issues; that he needed some teeth (molars) pulled, and his teeth cleaned; she surmised that between the allergies and the teeth (possible swelling), he was having trouble breathing. She prescribed an antihistamine, expressed his anal glands ($24), and sent us home with a written estimate for teeth cleaning. She did blood work, and assured us Inky's breathing was nothing serious, and he should be breathing better soon.Inky's breathing got much worse overnight. We went back to Del Mar, and this time saw Dr. Molly Takabury. Dr. Tackabury instantly noticed a heart murmur and recommended X-rays. Two hours later she was telling us that Inky had fluid in the lungs due to congestive heart failure; she gave us the meds for CHF, and told us the next 72 hours would be crucial.  She said to keep him inactive and get food and water down him. We loved and stayed with Inky for the next 48 hours, (his breathing did get a little better) until he died in my arms, two days after leaving Del Mar. Dr. Takabury was very informative and did find what was wrong with Inky. Unfortunately due to the incompetence of the owner/managment, Dr. Koploy, we cannot recommend anyone take their pet(s) to Del Mar for any reason or to see any doctor in practice there. The antihistamine that Dr. Koploy wrongly prescribed for Inky causes breathing difficulties, and probably worsened  his compromised lungs (fluid in his lungs, a secondary condition caused by his sudden onset CHF.).  Rather than receiving the proper care from Dr. Koploy, our Inky probably lost his life faster than he should have!This is a practice where the incompetent head doctor (owner) sent home a  beloved family member with undiagnosed congestive heart failure, and instead, gave him a medication that worsened his already compromised breathing; not to mention an estimate for teeth clueing--a further $500 charge/profit for her business. Had Inky been treated with the proper meds 24 hours earlier than he had (when he first saw Dr. Koploy), he might still be alive today (we realize that no dog can actually be cured from CHF, but some live decent lives for up to a few years).PLEASE--join us in avoiding Del Mar Pet Hospital for any and all reasons. Our beloved family members deserve better and more accurate care than most of this hospital can provide. Read Less