All Critters Pet Hospital
Bakersfield, California
Reviews
Bikram
27 May 2022
REPORT
ZERO STARS! RUN FAR AWAY FROM THIS SCAM CASH-GRAB OFFICE! Otherwise you will continue to LOSE SO MUCH MONEY with every visit. The All Critters vet, Dr. Mahal, is always looking for ways to UPSELL you ...
ZERO STARS! RUN FAR AWAY FROM THIS SCAM CASH-GRAB OFFICE! Otherwise you will continue to LOSE SO MUCH MONEY with every visit. The All Critters vet, Dr. Mahal, is always looking for ways to UPSELL you on services (often involving SEDATION) for your pet that are completely UNNECESSARY. Don't be fooled by his slow/soft voice, he's a businessman; his mind is FIXATED on how to get as much money out of every patient. I have, unfortunately, had to retain him as my two dogs' vet due to other vets in town not accepting new clients and because my original vet moved out of state (I, now more than ever, miss my original vet). I have a reminder in my phone every 2 months to call different vets in town to see if they're accepting new clients or not; sadly, they still aren't. Dr. Mahal continues to accept clients despite being over-capacity; he takes 1 hour to see you after your scheduled appt time EVERY visit.
I ENCOURAGE YOU ALL TO COMPLAIN HERE: https://www.vmb.ca.gov/consumers/comp_inf.shtml
I brought my male puppy in Oct '21 for a check-up. I asked Dr. Mahal to observe his walk for any signs of abnormality. He said he possibly has hip dysplasia or knee problem, and exams must be done with the treatment being an operation. I said no thank you, and took my pup home. He is a rottweiler; they sway when they walk, it is a characteristic of this breed. I'd also mentioned I give the pup Cosequin supplement for healthy bone growth, and he said I shouldn't because the dog gets enough from kibble. Cosequin is highly recommended by many vets. It appears this vet would rather plant the seed now and have the pup grow up with problems so he'll have continued business in the future addressing more issues of the dog.
I brought my female dog in Dec '21 with the concern she may be pregnant. After I informed the vet of her heat cycle start/end dates, he did the math and we realized she was completely out of the window period for possibly being pregnant, yet he spins up an invoice of roughly $600 to sedate her and perform ultrasound. He will NEVER say "You know what, I really don't think you need to do all that, it'll be a waste of money/unnecessary trauma to the dog." I have to be very careful with my words when I describe to him my dogs' issues, in fear of him latching on to some point to use as a reason for having to perform unnecessary exams/treatments. Even when I REPEATEDLY highlight to him all other aspects of the dogs being completely normal/healthy (stool, energy, etc.), he'll still drive toward unnecessary exams/services. I declined the unnecessary exams/services.
I brought my male dog here again in Apr '22, for a simple ear infection. Dr. Mahal charged me roughly $700 for so many services. The ear infection returned a few weeks later, and I called the office about it 31 days after the treatment date and they said if I had called within 1 month then there wouldn't be a follow-up fee, but now there will be. I bought Zymox and it fixed the problem permanently. The ear cleaning his office did could've been avoided if I knew about Zymox before. This vet would never suggest something so simple and low-cost, as he prefers for his clients to keep returning with problems, with our pets being the ones to suffer so he can continuously earn money.
I brought my female dog here in May '22, for a typical 'pink eye' infection. This guy spins up an invoice of more than $600 consisting of totally unnecessary exams (one was to see if she accidentally scratched her eye). This is outrageous. I declined all the services, and accepted only the antibiotics- these fixed the issue in a few days, and that's all that was needed! My picky dog is also on a hunger strike for WEEKS now refusing to eat kibble, yet will easily devour multiple bowls of anything tasty like chicken/rice. I pleaded to the vet many times to get her on the Entyce medication which stimulates hunger (little side effects). His assistant had to go to him in the back-office 3 times to get him to agree to approve Entyce. He finally approved and I was told to order it from a third-party, then the vet will approve it on his end when they contact him electronically. I ordered the medicine online from Chewy the same day, and after 3 days of ignoring the prescription he declined it! They said to bring the dog in for blood work, then they'll approve it. Why did you guys LIE to me at my original office visit when you said you will approve it? I went today for the blood work, and the bill was $321 and they will need to SEDATE the dog to draw blood from the jugular vein lol! I said I need to return in a few days after confirming if my insurance will cover it. They said there will be a follow-up visit fee if I leave and return another day for the blood work. HOLD UP, didn't you guys tell me for my other male dog that there's no follow-up visit fee (when he had his ears treated) if it's within 1 month? Yet for this female dog it's been less than a week. I'm pursuing action against MALPRACTICE
Margarita Medina
15 Jun 2018
REPORT
Friendly and nice people. It's a good place to bring your pet.
Holland Jenkins
14 Jun 2018
REPORT
Would not recommend. Dr. didnt tell us anything going on with our pet, but sent the receptionist to give us only the ridiculous prices. Not good service or care of animals.
Blue Eclipse
7 Jun 2018
REPORT
Very well built. If you can not afford the visit you could pay in a year.
Jess Cadena
31 May 2018
REPORT
We love All Critters Animal Hospital! I’m thankful for their great care of two of our guinea pigs. I’m glad Bakersfield has an exotic vet that is caring and knowledgeable! The staff and doctor are kin...
We love All Critters Animal Hospital! I’m thankful for their great care of two of our guinea pigs. I’m glad Bakersfield has an exotic vet that is caring and knowledgeable! The staff and doctor are kind, patient and determined to help your pets get back to healthy.
Patricia Flores
29 Mar 2018
REPORT
Very good environment and wonderful customers service
Kimmie Garcia
1 Mar 2018
REPORT
Been going there with my guinea pigs for a month now, every Saturday and finally my piggies are getting better.❤ they've called to check up on them, they helped make sure I knew what to do with the me...
Been going there with my guinea pigs for a month now, every Saturday and finally my piggies are getting better.❤ they've called to check up on them, they helped make sure I knew what to do with the medications. Very great animal hospital. Very pleased with the staff and building.!
justgreenithink
21 Feb 2018
REPORT
Took my bird there because it was acting funny and pooing all over himself...they gave me meds and i mean he lived so they did good on there part. lol
Terra Barajas
1 Feb 2018
REPORT
Vet assistants and vet Helpped so much and were very into the well being of my pet and always very informative! I have a doberman just got his ears done !
The Varelas
27 Nov 2017
REPORT
For cat/dog services VERY over priced. I've compared quotes/estimates of several other veterinarians. For exotic pets or Mini Pig's they are decent.
Pmmr F.
9 Jul 2017
REPORT
We are a Non-profit Animal Rescue, & so our funds are limited. Dr. Mahal & his office staff, give us nothing but 5 star service! Whenever I pull an Animal from the Shelter, and they need to be seen f...
We are a Non-profit Animal Rescue, & so our funds are limited. Dr. Mahal & his office staff, give us nothing but 5 star service! Whenever I pull an Animal from the Shelter, and they need to be seen for an illness, .............they also get me right in. Also, when I need to get an Animal fixed,.........they can usually get me in the next day! Dr. Mahal also gives us a discount, since we are a non-profit organization. I don't know how many times, the Doctor & his staff has worked past 5pm, just so he can get all of my animals fixed, because I am usually on a time crunch! I also want to say that this veterinarian has the BEST Bedside manners, when dealing with our animals! That's VERY important to me, because it keeps the Animal Calm & makes the animals calm, because he is so gentle & soft spoken :) He really cares about the Animal :)
Austin S.
8 Jul 2017
REPORT
As much as i liked them while getting my dog his shots, but i came back recently to get my dog checked for a limp. We spent over $400 on X-Rays, assessment, and Medicine. WAY over priced for the quali...
As much as i liked them while getting my dog his shots, but i came back recently to get my dog checked for a limp. We spent over $400 on X-Rays, assessment, and Medicine. WAY over priced for the quality of work. The doctor came in the room and told us what the dog had but also said "this is really bad" now, he pretty much told us an OUTRAGEOUS amount for a surgery in LA for him to be better. Well after going home and searching, he didn't even need the surgery, he needed something totally different. He also gave me a medicine that doesn't even help the dog during the time that we were going to put him down but after seeing another vet, our minds changed. I don't recommend this vet for big/emergency and pricey visits.
Kat V.
28 Apr 2017
REPORT
They charged 300$ for nothing! We thought something was wrong with our dogs legs and they wanted X-rays sedation, and wrapping they did a poor job wrapping my dogs legs as he still walked the same wit...
They charged 300$ for nothing! We thought something was wrong with our dogs legs and they wanted X-rays sedation, and wrapping they did a poor job wrapping my dogs legs as he still walked the same with the wrap on, turned out we just needed to change his dog food. And they told us that AFTER they did the X-rays. Should have listened to MT Vernon pet hospital!
Deborah P.
30 Mar 2017
REPORT
Dr. Singh seems very thorough and gentle with my small dog. Problem is I went there because they were running a special: $25 exam and teeth cleaning starting at $99. So after the exam, how wanted ...
Dr. Singh seems very thorough and gentle with my small dog. Problem is I went there because they were running a special: $25 exam and teeth cleaning starting at $99. So after the exam, how wanted to charge me OVER $400 for a cleaning! Nope, that was way over the advertised price, though a competitive price with other vets in town. So I'll be taking my dog to a vet 30 miles away who previously charged me under $200 for cleaning, 3 extractions, exam, shots, and nail trim.
Dawn Taylor
19 Mar 2017
REPORT
Friendly receptionist More expensive for a spay than "Critters without litters" but I didn't have to be put on a waiting list and they were definitely cheaper than WA
Mandi Kishpaugh
14 Feb 2017
REPORT
The staff and doctor were very kind. They remember my dogs name did a great job with him. They were reasonably priced and I would recommend them to a friend! I have had a lot of bad experience with ve...
The staff and doctor were very kind. They remember my dogs name did a great job with him. They were reasonably priced and I would recommend them to a friend! I have had a lot of bad experience with vets, this one was great.
Brandileigha Robin Stracner
27 Jan 2017
REPORT
The most affordable and compassionate service. Make sure Edmund helps you when the vet can't.
Kyle Woods
23 Dec 2016
REPORT
This vet has been extremely helpful with our cat. They have been fast and took X-rays and diagnosed the problem and gave us the medication very fast and efficiently
Elise Shaub Varela
22 Dec 2016
REPORT
Excellent. They are very very nice to me, my mini pig, and my kids I had to take with. They are affordable and very caring. They explained everything perfectly and even called me a few times to update...
Excellent. They are very very nice to me, my mini pig, and my kids I had to take with. They are affordable and very caring. They explained everything perfectly and even called me a few times to update me about my piggy. You see he got out and my dog practically ripped his left ear off. It was urgent to get him seen. They took him right away and knew what to do. They even helped me get him out and into my truck. And when he was in my cage and we were all ready to go, he did his business in the cage right before we were going to load up! They cleaned his cage out for me before we left! I appreciated that SO much. They were never rude. I will be going back for all or any needs for my many animals.
Phuck A Duck
22 Dec 2016
REPORT
The staff and vet are really helpful and very caring towards the animals. They seen my cat right away and had a diagnosis very fast. They accept Care Credit here if you have Care Credit.
Monique Ledesma
21 Dec 2016
REPORT
Here at All Critters Pet Hospital they do such an amazing job I highly recommend them to anyone seeking a primary vet. I trust them with my baby. The staff and doctors have spectacular communication s...
Here at All Critters Pet Hospital they do such an amazing job I highly recommend them to anyone seeking a primary vet. I trust them with my baby. The staff and doctors have spectacular communication skills and recommend the best for your pet. I never had a problem with them. That's why I keep coming back.
Stacey N.
30 Nov 2016
REPORT
They took care of my idiot ass turtle when he escaped and cracked his shell. The turtles strong and doing great now. For a fat ass. My point is, they take care of turtles.
Melissa Mason
19 Oct 2016
REPORT
The Veterinarian and his staff took great care of our Miniature German Parti Schnauzers when we took them in for their ear cropping. Each dog had a different ear shape and each dog's cropping was spe...
The Veterinarian and his staff took great care of our Miniature German Parti Schnauzers when we took them in for their ear cropping. Each dog had a different ear shape and each dog's cropping was specific to follow the conformation of their head and their body size. They look magnificent! As they have matured, the choice of crop length has proven to be absolutely perfect. They healed without any complications in a most timely manner. We feel that the Doctor's decisions regarding crop length, medication and nutrition were most effective and his skilled surgery, patience and thorough practice have benefited our animals, their conformation and their value. Our interactions with all staff have shown the evidence of true caring and compassion. We have recommended this practice to many pet owners without reservation.
Nikita P.
5 Oct 2016
REPORT
My 2 years old male chinchilla, Chilly Willy, required oral surgery. I was told by my previous veterinarian Bakersfield Veternarian Hospital that they could not care for his problem and that he needed...
My 2 years old male chinchilla, Chilly Willy, required oral surgery. I was told by my previous veterinarian Bakersfield Veternarian Hospital that they could not care for his problem and that he needed to visit an exotic vet in L.A. Disappointed, I logged onto Google and searched for "exotic vet near me" in the hope of finding one locally. The first link that appeared was for All Critters Animal and Bird Pet Hospital. The morning, my husband and myself took our son (Chilly Willy ) to All Critters. During our son's free assessment, (FYI Bakersfield Veterinary Hospital charges anywhere between $87-$98 for an assessment depending on the time of day) the polite and professional veterinarian, Dr. Singh Mahl, stated that he needed his teeth filed as they were overgrown and had to have 2 teeth extracted as they later proved to be infected. After 7 hours, my son was released back into my care and is currently healing at home.I must say that I TRULY FEEL that the doctor nurtured my baby and interacted with my husband and I in a speedy and professional manner. As a walk-in, Chilly Willy was able to be seen within 15 minutes. And the veterinarian technicians were kind and attetive. I even saw one female tech sneak 2 kisses from my chin while she was holding him still
Kevin Tschida
8 Sep 2016
REPORT
I picked this vet because it was one of the very few clinics in the area that will see the wide variety of animals we had, and not just our dog and cats. It was important to me to have a doctor that ...
I picked this vet because it was one of the very few clinics in the area that will see the wide variety of animals we had, and not just our dog and cats. It was important to me to have a doctor that knew our family as a whole. From the moment I met Dr. Mahal, I knew I made the right decision. He has a very calm demeanor, very matter-a-fact, and is softly spoken. He himself is very calming, which is one of the most important qualities a doctor should have. The package is completed by having a wonderful understanding of such a variety of animals. I feel comforted to know that whatever animal I have, weather air, ground, or water, they have one of the best shots of recovery though him. The office appears run down, but a remodel, and especially paint would require the hospital to be shut down because many of his patients would be very sensitive to those fumes, and they would take a while to dissipate meaning animals would not be able to receive his care.
Kyleigh DePetro
22 Jul 2016
REPORT
Such a great office. Vet and tech took time with my sweet older dog. Vet came in, got on level ground with my pup, and was petting him and did such a THOROUGH exam. They were so reasonable about price...
Such a great office. Vet and tech took time with my sweet older dog. Vet came in, got on level ground with my pup, and was petting him and did such a THOROUGH exam. They were so reasonable about prices and have them before doing any treatment. Such an awesome vet. I recommend to anyone who wants personable, kind, and compassionate care.
Brandileigha S.
28 Jun 2016
REPORT
5 starts all the way. They took excellent care of my dog and preformed a surgery for about 1/5 of what I was quoted in Los Angeles. They saved my senior dog. The vet is wonderful and knowledgable. I d...
5 starts all the way. They took excellent care of my dog and preformed a surgery for about 1/5 of what I was quoted in Los Angeles. They saved my senior dog. The vet is wonderful and knowledgable. I don't know why these other people are drinking Haterade.
Allie O.
22 Jun 2016
REPORT
Terrible company. We recently made an appointment for our two kittens to come in and get a check up because we had noticed what it looked like to be ear mites. We had made an appointment for this Rose...
Terrible company. We recently made an appointment for our two kittens to come in and get a check up because we had noticed what it looked like to be ear mites. We had made an appointment for this Rosedale location for 8:30am Thursday morning. My husband was the one taking them and picking them up. We did not hear back from anyone at the location all day long until my husband had to call to "check in" and see how our kittens were doing! Around 4pm is when they said they were finished. From 8:30am (a scheduled appointment) to 4pm??? 8 hours to get out kittens looked at and treated? So my husband picks them up at 4pm and he watched the staff grab the cardboard cat carrier we had brought them in out of a kennel and then took them out from the cardboard box! So that means 8 hours in very small cardboard box?!? Seems like animal abuse to me..but what do I know? Don't you think someone would say something to us? But no! But they did say why it took so long is because he didn't stay there for the appointment and just dropped them off and the "other" animals were a higher priority. No one said ANYTHING about us having to stay there or else our kittens wouldn't be treated in a timely manner! We made an appointment for that reason. I am ABSOLUTELY disgusted with this company and ashamed to have brought my animals to this location so they could spend 8 hours in a tiny cardboard box and be forgotten. Then they tried to charge us like $300 for cleaning and medicine. Will never recommend this awful place to anyone!
Amanda D.
19 Jun 2016
REPORT
I would not recommend this office to anyone. We left with absolutely no answers as to what was causing our dog to be so sick after paying almost $400 for tests they wanted $462 more just for other tes...
I would not recommend this office to anyone. We left with absolutely no answers as to what was causing our dog to be so sick after paying almost $400 for tests they wanted $462 more just for other tests and we still got no answer except "theres some sort of infection" When we called and told them the medicine they had given wasn't helping they told us to bring him back in for another fee.
Dee Ham
2 Jun 2016
REPORT
Staff is very attentive and caring! Cost is reasonable. Reception area and examine rooms need some updating, possible fresh paint. Doctor seems very knowledgeable.
Eric V.
12 May 2016
REPORT
I brought my dog in for a limp. The facility is beat, somewhat dirty and looks more like an old residence that has been converted rather than a hospital. The exam tables are painted wood with zero way...
I brought my dog in for a limp. The facility is beat, somewhat dirty and looks more like an old residence that has been converted rather than a hospital. The exam tables are painted wood with zero way to properly disinfect etc. etc. The first $250 was for an X-ray. After two (2) hours the Doc shows me the X-Rays and states she has a torn ACL. This does not show up in an X-Ray. There are some visual clues like bone relationship to each other but nothing on an X-ray to observe. The Doc recommends immediate surgery at an additional cost of $1000-1200 to prevent meniscus tears. I asked him how many of these operations does he do? The Doc says on average about three (3) per week and they want to do blood work at $350 that would be out of the $1000-1200 surgery bill. Now they draw blood and are pressing the surgery for the next day. I put it off for the end of the week. As I get ready to go, one of the girls asks if I want pain medication for the dog until Friday? I ask what is it and is it included in the $1000-1200 price? She says no it is extra and it is Tramadol, so I tell her "No thanks I'll give her an Aspirin if need be. She says an Aspirin is not enough, so I said okay I'll give her some Tequila as I was working on exiting out the door. She turns her back to me and walks away and out of the side of her mouth she says "Well the dogs pain is on you". I stopped right there in my tracks and said excuse me what did you say, are you intimating that because I did not buy additional pain medication that I am causing my dog pain and I am somehow responsible? She say's Oh no I did not mean it like that..Then just how does a statement like that mean..at this point I was pretty darn irritated and left. I thought about it and was thinking three (3) ACL's per week, what are other vets bringing this guy their dogs or what? If your tool belt has only hammers does make everything look like a nail? Then the rush and the up sale and the money I had already surrendered. Something was not right so I went to another vet and told my story. Well, not only was the other place clean the Vet explained that if the ACL was completed the dog would be carrying her leg and on and on. After some manipulation and observation with some history the decision was, that if it is an ACL, which he felt was unlikely, it is a partial and it is definitely not time to start cutting up my dog. The Vet told me that an NSAID like aspirin was not a bad choice but might be a little weak and wrote me a script for meds I could get at Costco ie; Carprofen 75mg PO BID PRN.........NO CHARGE for the visit or the script...I am out the $600 and it hurts. Maybe I need that Tequila now.......
Ariel Violet Lopez Lomeli
1 May 2016
REPORT
So we DID use the $25 exam, they honored that so that was great but we only went in for an eye infection in my husky, the doc gave him a shot for inflamation and a vitamin shot. Vitamins? But ok I gue...
So we DID use the $25 exam, they honored that so that was great but we only went in for an eye infection in my husky, the doc gave him a shot for inflamation and a vitamin shot. Vitamins? But ok I guess. But even after confirming with us that he wasn't in pain and wasn't rubbing or scratching his eye he wanted to put the dog under (another fee) and run tests (another fee) to rule out trauma when he already said there wasn't. There was no cut or rupture to the eye, no redness, no blood. Just a bit more "boogers" than normal. So we had to be firm with him and decline the unnecessary tests and fees. We ended up spending more thsn double what we had expected. I'm going back to Auburn from here on out.
Lupe Oseguera
10 Mar 2016
REPORT
I must say that im very pleased and happy with the outcome of my visit, thank you guys are the best!!!!!! And the prices are way lower then I thought!!!!
Marisol Real
7 Feb 2016
REPORT
I brought in my kitten a few days ago because a foster cat I had , had gotten her sick . Poor baby had diarrhea , and also needed her eye examined . I had found her when she was a kitten and had a pro...
I brought in my kitten a few days ago because a foster cat I had , had gotten her sick . Poor baby had diarrhea , and also needed her eye examined . I had found her when she was a kitten and had a protruding cornea ( that had already been taken care of ) The staff was super friendly and treated my kitten and myself very good. The dr answered all my questions ( and I had A LOT) they not only gave me a 15% discount for being a kitty foster mama, but he also sent home enough Meds for my other 3 cats at home who more than likely have giardia since my kitten tested positive for it . He saved me quite a bit of money , and they did charge an additional 5% because I used my care credit but they DID warn me before charging me . I appreciate everything they did for my babies !
James N.
3 Feb 2016
REPORT
The care provided by the doctor and his staff is always affordable and professional. They always remember my pets and care about the outcome of any health concerns that I have for my animals. I would...
The care provided by the doctor and his staff is always affordable and professional. They always remember my pets and care about the outcome of any health concerns that I have for my animals. I would highly recommend All Critters Pet Hospital for all of your pets needs.
Kelly R.
2 Feb 2016
REPORT
I could not have picked a better pet Doctor than I have been given here. The receptionist, Candace was super helpful when I called to make my first appointment and walked me through what I needed to d...
I could not have picked a better pet Doctor than I have been given here. The receptionist, Candace was super helpful when I called to make my first appointment and walked me through what I needed to do and bring with me. Once I got there she quickly got our animals back into the room and let the doctor know we were ready, she was so kind and informative I think she is wonderful! Dr Mahal is very relaxed and gives us the exact care we need and treats our animals like his own very loving and happy I really enjoyed his presence. Once we were ready to be billed Candace helped us go through the paperwork because a lot we didn't understand and set up appointments for certain surgeries our little animals need. They were fair priced and very honest with everything, I believe I had the best service thanks to Dr. Mahal and Candace.
Grant G.
22 Jan 2016
REPORT
Dr. Singh and his staff are amazing. Our dog, Gizmo, ate some foreign objects which caused severe damage to parts of his intestines. I was out of town during his initial visit. Dr. Singh and the staff...
Dr. Singh and his staff are amazing. Our dog, Gizmo, ate some foreign objects which caused severe damage to parts of his intestines. I was out of town during his initial visit. Dr. Singh and the staff took care of my wife and Gizmo during a stressful time. Kandice even kept in touch with my wife throughout the surgery and recovery. All Critters is our to-go-to vet. Highly recommend.01-24-2016Unfortunately, Gizmo did not make it through the recovery, but all I can say is that I am thankful for Dr. and his staff. Words can not describe the efforts and passion of this office. Even though me and my wife lost our dog, we feel like we gained friends. Do your self a favor and choose All Critters as your primary vet, you won't regret it.
Renee Burkhart
13 Jan 2016
REPORT
My two dogs stayed here in their kennel over Christmas weekend. About a week later, one started hacking and coughing. Today, the other one started... it is kennel cough (bordatella). Both of my dogs ...
My two dogs stayed here in their kennel over Christmas weekend. About a week later, one started hacking and coughing. Today, the other one started... it is kennel cough (bordatella). Both of my dogs had been immunized for this before going and are not around any other dogs... ever... not a happy camper here.
Naomie Soto
11 Jan 2016
REPORT
My puppy had a minor surgery. She was well cared for and the staff is kind and helpful. I rated it a 4 our of 5 because the office/lobby and rooms can use some updating.
Karra G.
5 Dec 2015
REPORT
This place is beyond unprofessional. I only took my puppy there, not previously reading reviews, to get her sutures taken out from her spay as recommended by the Kern Animal Shelter where I adopted he...
This place is beyond unprofessional. I only took my puppy there, not previously reading reviews, to get her sutures taken out from her spay as recommended by the Kern Animal Shelter where I adopted here. The first thing they started hounding me for were vaccinations they wanted to give her even though I had already taken her to Bakersfield animal hospital and they said her next vaccine would be 3 weeks from then and she was sick at the time so they wouldn't administer anything until she was 100% well. Whatever I told All critters(which isn't even on the building as their name) they wouldn't take no for an answer. She finally just took my dog back and within 2 minutes handed her back to me with blood all in her belly. I'm not even sure a doctor is the one who removed them because I never seen anyone else. I even called Bakersfield animal hospital to confirm she wouldn't need a vaccine soon and mentioned this place and the woman said she would never take her animals there. When another vet tells you that it says something.
Danielle Helmick
21 Nov 2015
REPORT
Fast appointments, fair prices, great care! Love that they didn't try selling me on expensive treatment options and unnecessary meds. Very honest doctor.
Dana W.
17 Nov 2015
REPORT
I am very pleased with my animals care here. The staff are very kind. Both DR.Mahal and staff stayed late to save my cats life after being attacked by a dog. He also saved my bunny from obstruction by...
I am very pleased with my animals care here. The staff are very kind. Both DR.Mahal and staff stayed late to save my cats life after being attacked by a dog. He also saved my bunny from obstruction by performing emergency surgery on her. I have nothing but good things toSay about my experience here. Thank you all critters!!
Monica Hinson
16 Oct 2015
REPORT
We have taken both of our dogs here and both times have had excellent service. They staff is so kind and the Dr. is very thorough. I feel like they don't run you through and hoops trying to sell you s...
We have taken both of our dogs here and both times have had excellent service. They staff is so kind and the Dr. is very thorough. I feel like they don't run you through and hoops trying to sell you stuff you don't need.
Jennifer L.
12 Oct 2015
REPORT
WORST PET HOSPITAL IN BAKERSFIELDi have never been so Unsatisfied with a business like I have with "All critters hospital" I wish I would have read the reviews before I stepped a foot in this place. I...
WORST PET HOSPITAL IN BAKERSFIELDi have never been so Unsatisfied with a business like I have with "All critters hospital" I wish I would have read the reviews before I stepped a foot in this place. I am so unhappy with their service and worst to say I risked my pets life taking him here. These people are rude and unprofessional, least to say THIEVES!!!!! I got charged for a vaccine my pet did not need and additional fees that I was not aware of. I paid half cash and half on my debit card so they kept my card on file and weeks later Come to find out I was charged extra fees without my approval. I did not swipe my card nor dos I sign to approve this transaction! I called regarding that issue and spoke to A girl names A.J and she said the doctor was busy and would return my call in 30 minutes, I waited about and hour and called back and spoke to a diferent girl names Emily who was just as rude and told me she was aware of my situation and that there was nothing they would do and they would not refund my money. they were so rude and inconsiderate. The receptionist Candice did not verbally tell me there was a follow up fee and no where on the papers they had given me did it say the follow up few was an additional charge.DR. Singh is a LIAR AND A THIEF.
Joe S.
31 Aug 2015
REPORT
Beware this place is dangerously unclean, unsafe and staff if that's what you wanna call them are unprofessional. I went here on a Saturday because my mothers dog needed attention due to a bit of diar...
Beware this place is dangerously unclean, unsafe and staff if that's what you wanna call them are unprofessional. I went here on a Saturday because my mothers dog needed attention due to a bit of diarrhea, My regular vet was already closed so i went to this place. The techs are complete idiots, the doctor was very quiet, just said we need x-rays. blood work and a prescription all to the tune of $400.00 plus. They kept changing the prices as services were being rendered. I went back to pick up a refill on a prescription, rather than incurr an office visit charge at my regular vet, this time the prescription charge for a thirty day supply of half tablets was $48.00 plus a $12.00 refill charge...come on that is total BS! It's my opinion only lackeys can work here as they aren't too bright and certainly incorrectly added my bill upon check out. They argued with me when I requested they release my pets records to my regular vet, they kept giving me excuses as to why they could not release the records. I have a feeling they do not perform the services for which they charge, especially since they could not locate the X-rays they supposedly had taken....If I could give zero stars I would. They also never provided a receipt even though I kept asking for one, they kept giving excuses why they couldn't provide a receipt. Bottom line is...DO NOT GO HERE!!!! Plus, the diagnosis was incorrect, I have since taken the dog to my regular vet and she has received the proper treatment including a correct diagnosis. There is just no excuse for this place, avoid at all costs, don't make the mistake I did.
Cathie D.
14 Jul 2015
REPORT
I came in here about a little less than a month ago, and I absolutely felt completely safe and so did my baby. Although the place does need some remodeling like new floors and paint, the staff are so ...
I came in here about a little less than a month ago, and I absolutely felt completely safe and so did my baby. Although the place does need some remodeling like new floors and paint, the staff are so compassionate, loving, and truly educated especially a sweet young lady that works there. I think she said her name is Marley, well she was able to answer every question I had without hesitation and she was able to give me symptoms, and causes when it came to vaccines and the yearly tests done. She wasn't allowed to answer some questions she said due to only being certified veterinary nurse, and Only doctors of course are allowed to diagnose. But Dr. Mahal was very informative in those areas. Highly recommend this place, low cost, and definitely coming back. Thank you Marley and Dr. Mahal.
Kim B.
6 Jul 2015
REPORT
Terrible terrible terrible!!! If you love you animals do not take them here!!! They don't take care of them and treat their customers like crap. Also will try to charge you extra!!! Stay away!!! Th...
Terrible terrible terrible!!! If you love you animals do not take them here!!! They don't take care of them and treat their customers like crap. Also will try to charge you extra!!! Stay away!!! Then used my card on file and charged it illegally!!!
Courtney Cardenas
22 Apr 2015
REPORT
I take my birds to them for grooming every month and they are fabulous with my babies! When my conure injured his eye, they allowed me to make payments so that I did not break the bank. They have alwa...
I take my birds to them for grooming every month and they are fabulous with my babies! When my conure injured his eye, they allowed me to make payments so that I did not break the bank. They have always been kind and helpful.
Daniel S.
25 Jan 2015
REPORT
Dr. Singh Mahal is one of the kindness vets I have ever met! A few months onths ago, during a business trip, I found a baby dove that was very ill. As I was driving home from Visalia, I looked for a v...
Dr. Singh Mahal is one of the kindness vets I have ever met! A few months onths ago, during a business trip, I found a baby dove that was very ill. As I was driving home from Visalia, I looked for a vet to treat the baby bird. I stopped at one veterinary clinic, but the vets refused to look at the sick bird because it was wild. I was furious but determined to get help for the bird. After unsuccessfully calling a few vets, I called All Critters and was relieved when they agreed to see the baby dove. When I got there, they were very professional and friendly. It was very refreshing after my treatment by the other vet. Anyway, when Dr. Singh Mahal came to see the bird, I was stuck by his sincere concern and kindness for the baby bird. He examined the bird and determined it was starving and close to death. During the examination, the bird passed out and almost died. Dr. Mahal immediately took the bird and put it in oxygen, resuscitating it. His prognosis for the bird was not good, but he promised to do his best. He also promised to give me a huge discount on the treatment since it was a rescued bird. I'm sad to say the bird died a couple of hours later, but I can honestly say Dr. Singh Mahal tried his best to save it. Despite having given the bird over $250 in treatment, the Dr only charged me $40 for everything. Anyway, all I can say is All Critters is an amazing vet clinic and I really appreciate Dr. Singh Mahal and his staff.
Harcharandeep M.
25 Jan 2015
REPORT
Dr. singh Mahal has cropped the ears of my great dane, awesome results. Staff is very helpful. Very reasonable prices. YP.com could have done a better job if the picture of the dog was cropped properl...
Dr. singh Mahal has cropped the ears of my great dane, awesome results. Staff is very helpful. Very reasonable prices. YP.com could have done a better job if the picture of the dog was cropped properly.
Jennifer Vasquez
21 Aug 2014
REPORT
This hospital gave our bearded dragon the wrong dose of medication and now he most likely has liver and kidney failure. They treated him for an abscess and we got a second opinion and its actually a t...
This hospital gave our bearded dragon the wrong dose of medication and now he most likely has liver and kidney failure. They treated him for an abscess and we got a second opinion and its actually a tumor so now he is in renal failure for medication he didn't need . They tried to vet us to pay over $700.00 for a surgery for something that wasn't even wrong with him. I do not recommend bringing your pets to this place!
Kimberly M.
7 Aug 2014
REPORT
This place is really disgusting. The waiting area was poorly lit and the floors were filthy. I understand this is a vet, but come on, the floors were AWFUL. I saw a dead roach by the front door and th...
This place is really disgusting. The waiting area was poorly lit and the floors were filthy. I understand this is a vet, but come on, the floors were AWFUL. I saw a dead roach by the front door and the fish tank needed a SERIOUS cleaning. The exam rooms weren't any better.The doctor seemed like he genuinely cared about the animals, but I still think this place needs some serious help. I would not recommend this facility to anyone, it was just not a pleasant place at all.
Elena P.
4 Aug 2014
REPORT
Worst service ever. Prepaid for boarding, vaccine, and bath for my dog to be given on day of pick up. Was told "if you pick him up closer to 11 a.m, he'll be all clean and ready to go" (versus picking...
Worst service ever. Prepaid for boarding, vaccine, and bath for my dog to be given on day of pick up. Was told "if you pick him up closer to 11 a.m, he'll be all clean and ready to go" (versus picking him up first thing in the morning). Picked him up at 10:40. Girl behind desk tried to charge me again, luckily I had my receipt- I had paid the day I dropped off. Ok we're good to go. The entire drive home I'm thinking "man he smells bad- I don't think they bathed him". Called them and "oops- things were so hectic we forgot to bathe him. You can bring him back or we can just reimburse you". Either way I have to drive back. So I do. I ask for bath to be comped but 50% off is all they're willing to offer. I ask when can I pick him up- their response "oh it'll only take a few minutes, just wait". So I wait, and he's done in 5 minutes. I've never had grooming take 5 minutes! By now I'm so mad I just sit quietly (mainly because I had my daughter with me). I get my dog, and he still smells horrible! So now we just got back from Scruffy to Fluffy where I took him to get a proper grooming! Will NEVER go to All Critters Hospital again. Should've gotten a clue when I saw the huge disgusting fish tank in the lobby!
YPMobile User
9 Mar 2014
REPORT
Amazing and very professional care. Dr.Singh Mahal performed fractured leg surgery on my 2 yrs. old lab hit by car. The surgery was done same day of the accident in the after hours. The staff is very ...
Amazing and very professional care. Dr.Singh Mahal performed fractured leg surgery on my 2 yrs. old lab hit by car. The surgery was done same day of the accident in the after hours. The staff is very sweet and helpful.The bill was very reasonable and more than that my dog Simba is doing wonderful without any minor complaint. When I go back for rechecks or annual shots Simba runs into the hospital without any stress.
jenif11
2 Apr 2011
REPORT
They are very practical and obviously love working with all kinds of pets. So you can trust your pets are in good hands. Dr. Mahal is my vet for several years.They have very affordable prices. My sist...
They are very practical and obviously love working with all kinds of pets. So you can trust your pets are in good hands. Dr. Mahal is my vet for several years.They have very affordable prices. My sister also joined all critters hospital when she realized that she was paying more at an other place. All my pets are happy and healthy. My rabbit died of cancer after living a wonderful life of 11yrs. My family and i count on these people for the great care of all my pets. I recommend everyone to consult Dr. Mahal first,before you make an important decision about your loving pets health and wellness.
chrishohh
13 Sep 2007
REPORT
Dr Singh was recomended to me by a local veterinarian. He saved my baby cocktoo's life by removing the feeding rubber tube from her stomach via a scope, without any surgery. I was very impressed on hi...
Dr Singh was recomended to me by a local veterinarian. He saved my baby cocktoo's life by removing the feeding rubber tube from her stomach via a scope, without any surgery. I was very impressed on his expertise. The service was great with reasonable costs. I strongly recomend every bird owner to consult him for any problem with you birds.
Book an Appointment
Online booking unavailable
Please call
(661) 589-1234
9339 Rosedale Highway
Bakersfield California 93312
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
All Critters Pet Hospital
Bakersfield, California
9339 Rosedale Highway
Bakersfield California 93312
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Bikram
27 May 2022
ZERO STARS! RUN FAR AWAY FROM THIS SCAM CASH-GRAB OFFICE! Otherwise you will continue to LOSE SO MUCH MONEY with every visit. The All Critters vet, Dr. Mahal, is always looking for ways to UPSELL you ...
ZERO STARS! RUN FAR AWAY FROM THIS SCAM CASH-GRAB OFFICE! Otherwise you will continue to LOSE SO MUCH MONEY with every visit. The All Critters vet, Dr. Mahal, is always looking for ways to UPSELL you on services (often involving SEDATION) for your pet that are completely UNNECESSARY. Don't be fooled by his slow/soft voice, he's a businessman; his mind is FIXATED on how to get as much money out of every patient. I have, unfortunately, had to retain him as my two dogs' vet due to other vets in town not accepting new clients and because my original vet moved out of state (I, now more than ever, miss my original vet). I have a reminder in my phone every 2 months to call different vets in town to see if they're accepting new clients or not; sadly, they still aren't. Dr. Mahal continues to accept clients despite being over-capacity; he takes 1 hour to see you after your scheduled appt time EVERY visit.
I ENCOURAGE YOU ALL TO COMPLAIN HERE: https://www.vmb.ca.gov/consumers/comp_inf.shtml
I brought my male puppy in Oct '21 for a check-up. I asked Dr. Mahal to observe his walk for any signs of abnormality. He said he possibly has hip dysplasia or knee problem, and exams must be done with the treatment being an operation. I said no thank you, and took my pup home. He is a rottweiler; they sway when they walk, it is a characteristic of this breed. I'd also mentioned I give the pup Cosequin supplement for healthy bone growth, and he said I shouldn't because the dog gets enough from kibble. Cosequin is highly recommended by many vets. It appears this vet would rather plant the seed now and have the pup grow up with problems so he'll have continued business in the future addressing more issues of the dog.
I brought my female dog in Dec '21 with the concern she may be pregnant. After I informed the vet of her heat cycle start/end dates, he did the math and we realized she was completely out of the window period for possibly being pregnant, yet he spins up an invoice of roughly $600 to sedate her and perform ultrasound. He will NEVER say "You know what, I really don't think you need to do all that, it'll be a waste of money/unnecessary trauma to the dog." I have to be very careful with my words when I describe to him my dogs' issues, in fear of him latching on to some point to use as a reason for having to perform unnecessary exams/treatments. Even when I REPEATEDLY highlight to him all other aspects of the dogs being completely normal/healthy (stool, energy, etc.), he'll still drive toward unnecessary exams/services. I declined the unnecessary exams/services.
I brought my male dog here again in Apr '22, for a simple ear infection. Dr. Mahal charged me roughly $700 for so many services. The ear infection returned a few weeks later, and I called the office about it 31 days after the treatment date and they said if I had called within 1 month then there wouldn't be a follow-up fee, but now there will be. I bought Zymox and it fixed the problem permanently. The ear cleaning his office did could've been avoided if I knew about Zymox before. This vet would never suggest something so simple and low-cost, as he prefers for his clients to keep returning with problems, with our pets being the ones to suffer so he can continuously earn money.
I brought my female dog here in May '22, for a typical 'pink eye' infection. This guy spins up an invoice of more than $600 consisting of totally unnecessary exams (one was to see if she accidentally scratched her eye). This is outrageous. I declined all the services, and accepted only the antibiotics- these fixed the issue in a few days, and that's all that was needed! My picky dog is also on a hunger strike for WEEKS now refusing to eat kibble, yet will easily devour multiple bowls of anything tasty like chicken/rice. I pleaded to the vet many times to get her on the Entyce medication which stimulates hunger (little side effects). His assistant had to go to him in the back-office 3 times to get him to agree to approve Entyce. He finally approved and I was told to order it from a third-party, then the vet will approve it on his end when they contact him electronically. I ordered the medicine online from Chewy the same day, and after 3 days of ignoring the prescription he declined it! They said to bring the dog in for blood work, then they'll approve it. Why did you guys LIE to me at my original office visit when you said you will approve it? I went today for the blood work, and the bill was $321 and they will need to SEDATE the dog to draw blood from the jugular vein lol! I said I need to return in a few days after confirming if my insurance will cover it. They said there will be a follow-up visit fee if I leave and return another day for the blood work. HOLD UP, didn't you guys tell me for my other male dog that there's no follow-up visit fee (when he had his ears treated) if it's within 1 month? Yet for this female dog it's been less than a week. I'm pursuing action against MALPRACTICE
Margarita Medina
15 Jun 2018
Friendly and nice people. It's a good place to bring your pet.
Holland Jenkins
14 Jun 2018
Would not recommend. Dr. didnt tell us anything going on with our pet, but sent the receptionist to give us only the ridiculous prices. Not good service or care of animals.
Blue Eclipse
7 Jun 2018
Very well built. If you can not afford the visit you could pay in a year.
Jess Cadena
31 May 2018
We love All Critters Animal Hospital! I’m thankful for their great care of two of our guinea pigs. I’m glad Bakersfield has an exotic vet that is caring and knowledgeable! The staff and doctor are kin...
We love All Critters Animal Hospital! I’m thankful for their great care of two of our guinea pigs. I’m glad Bakersfield has an exotic vet that is caring and knowledgeable! The staff and doctor are kind, patient and determined to help your pets get back to healthy.
Patricia Flores
29 Mar 2018
Very good environment and wonderful customers service
Kimmie Garcia
1 Mar 2018
Been going there with my guinea pigs for a month now, every Saturday and finally my piggies are getting better.❤ they've called to check up on them, they helped make sure I knew what to do with the me...
Been going there with my guinea pigs for a month now, every Saturday and finally my piggies are getting better.❤ they've called to check up on them, they helped make sure I knew what to do with the medications. Very great animal hospital. Very pleased with the staff and building.!
justgreenithink
21 Feb 2018
Took my bird there because it was acting funny and pooing all over himself...they gave me meds and i mean he lived so they did good on there part. lol
Terra Barajas
1 Feb 2018
Vet assistants and vet Helpped so much and were very into the well being of my pet and always very informative! I have a doberman just got his ears done !
The Varelas
27 Nov 2017
For cat/dog services VERY over priced. I've compared quotes/estimates of several other veterinarians. For exotic pets or Mini Pig's they are decent.
Pmmr F.
9 Jul 2017
We are a Non-profit Animal Rescue, & so our funds are limited. Dr. Mahal & his office staff, give us nothing but 5 star service! Whenever I pull an Animal from the Shelter, and they need to be seen f...
We are a Non-profit Animal Rescue, & so our funds are limited. Dr. Mahal & his office staff, give us nothing but 5 star service! Whenever I pull an Animal from the Shelter, and they need to be seen for an illness, .............they also get me right in. Also, when I need to get an Animal fixed,.........they can usually get me in the next day! Dr. Mahal also gives us a discount, since we are a non-profit organization. I don't know how many times, the Doctor & his staff has worked past 5pm, just so he can get all of my animals fixed, because I am usually on a time crunch! I also want to say that this veterinarian has the BEST Bedside manners, when dealing with our animals! That's VERY important to me, because it keeps the Animal Calm & makes the animals calm, because he is so gentle & soft spoken :) He really cares about the Animal :)
Austin S.
8 Jul 2017
As much as i liked them while getting my dog his shots, but i came back recently to get my dog checked for a limp. We spent over $400 on X-Rays, assessment, and Medicine. WAY over priced for the quali...
As much as i liked them while getting my dog his shots, but i came back recently to get my dog checked for a limp. We spent over $400 on X-Rays, assessment, and Medicine. WAY over priced for the quality of work. The doctor came in the room and told us what the dog had but also said "this is really bad" now, he pretty much told us an OUTRAGEOUS amount for a surgery in LA for him to be better. Well after going home and searching, he didn't even need the surgery, he needed something totally different. He also gave me a medicine that doesn't even help the dog during the time that we were going to put him down but after seeing another vet, our minds changed. I don't recommend this vet for big/emergency and pricey visits.
Kat V.
28 Apr 2017
They charged 300$ for nothing! We thought something was wrong with our dogs legs and they wanted X-rays sedation, and wrapping they did a poor job wrapping my dogs legs as he still walked the same wit...
They charged 300$ for nothing! We thought something was wrong with our dogs legs and they wanted X-rays sedation, and wrapping they did a poor job wrapping my dogs legs as he still walked the same with the wrap on, turned out we just needed to change his dog food. And they told us that AFTER they did the X-rays. Should have listened to MT Vernon pet hospital!
Deborah P.
30 Mar 2017
Dr. Singh seems very thorough and gentle with my small dog. Problem is I went there because they were running a special: $25 exam and teeth cleaning starting at $99. So after the exam, how wanted ...
Dr. Singh seems very thorough and gentle with my small dog. Problem is I went there because they were running a special: $25 exam and teeth cleaning starting at $99. So after the exam, how wanted to charge me OVER $400 for a cleaning! Nope, that was way over the advertised price, though a competitive price with other vets in town. So I'll be taking my dog to a vet 30 miles away who previously charged me under $200 for cleaning, 3 extractions, exam, shots, and nail trim.
Dawn Taylor
19 Mar 2017
Friendly receptionist More expensive for a spay than "Critters without litters" but I didn't have to be put on a waiting list and they were definitely cheaper than WA
Mandi Kishpaugh
14 Feb 2017
The staff and doctor were very kind. They remember my dogs name did a great job with him. They were reasonably priced and I would recommend them to a friend! I have had a lot of bad experience with ve...
The staff and doctor were very kind. They remember my dogs name did a great job with him. They were reasonably priced and I would recommend them to a friend! I have had a lot of bad experience with vets, this one was great.
Brandileigha Robin Stracner
27 Jan 2017
The most affordable and compassionate service. Make sure Edmund helps you when the vet can't.
Kyle Woods
23 Dec 2016
This vet has been extremely helpful with our cat. They have been fast and took X-rays and diagnosed the problem and gave us the medication very fast and efficiently
Elise Shaub Varela
22 Dec 2016
Excellent. They are very very nice to me, my mini pig, and my kids I had to take with. They are affordable and very caring. They explained everything perfectly and even called me a few times to update...
Excellent. They are very very nice to me, my mini pig, and my kids I had to take with. They are affordable and very caring. They explained everything perfectly and even called me a few times to update me about my piggy. You see he got out and my dog practically ripped his left ear off. It was urgent to get him seen. They took him right away and knew what to do. They even helped me get him out and into my truck. And when he was in my cage and we were all ready to go, he did his business in the cage right before we were going to load up! They cleaned his cage out for me before we left! I appreciated that SO much. They were never rude. I will be going back for all or any needs for my many animals.
Phuck A Duck
22 Dec 2016
The staff and vet are really helpful and very caring towards the animals. They seen my cat right away and had a diagnosis very fast. They accept Care Credit here if you have Care Credit.
Monique Ledesma
21 Dec 2016
Here at All Critters Pet Hospital they do such an amazing job I highly recommend them to anyone seeking a primary vet. I trust them with my baby. The staff and doctors have spectacular communication s...
Here at All Critters Pet Hospital they do such an amazing job I highly recommend them to anyone seeking a primary vet. I trust them with my baby. The staff and doctors have spectacular communication skills and recommend the best for your pet. I never had a problem with them. That's why I keep coming back.
Stacey N.
30 Nov 2016
They took care of my idiot ass turtle when he escaped and cracked his shell. The turtles strong and doing great now. For a fat ass. My point is, they take care of turtles.
Melissa Mason
19 Oct 2016
The Veterinarian and his staff took great care of our Miniature German Parti Schnauzers when we took them in for their ear cropping. Each dog had a different ear shape and each dog's cropping was spe...
The Veterinarian and his staff took great care of our Miniature German Parti Schnauzers when we took them in for their ear cropping. Each dog had a different ear shape and each dog's cropping was specific to follow the conformation of their head and their body size. They look magnificent! As they have matured, the choice of crop length has proven to be absolutely perfect. They healed without any complications in a most timely manner. We feel that the Doctor's decisions regarding crop length, medication and nutrition were most effective and his skilled surgery, patience and thorough practice have benefited our animals, their conformation and their value. Our interactions with all staff have shown the evidence of true caring and compassion. We have recommended this practice to many pet owners without reservation.
Nikita P.
5 Oct 2016
My 2 years old male chinchilla, Chilly Willy, required oral surgery. I was told by my previous veterinarian Bakersfield Veternarian Hospital that they could not care for his problem and that he needed...
My 2 years old male chinchilla, Chilly Willy, required oral surgery. I was told by my previous veterinarian Bakersfield Veternarian Hospital that they could not care for his problem and that he needed to visit an exotic vet in L.A. Disappointed, I logged onto Google and searched for "exotic vet near me" in the hope of finding one locally. The first link that appeared was for All Critters Animal and Bird Pet Hospital. The morning, my husband and myself took our son (Chilly Willy ) to All Critters. During our son's free assessment, (FYI Bakersfield Veterinary Hospital charges anywhere between $87-$98 for an assessment depending on the time of day) the polite and professional veterinarian, Dr. Singh Mahl, stated that he needed his teeth filed as they were overgrown and had to have 2 teeth extracted as they later proved to be infected. After 7 hours, my son was released back into my care and is currently healing at home.I must say that I TRULY FEEL that the doctor nurtured my baby and interacted with my husband and I in a speedy and professional manner. As a walk-in, Chilly Willy was able to be seen within 15 minutes. And the veterinarian technicians were kind and attetive. I even saw one female tech sneak 2 kisses from my chin while she was holding him still
Kevin Tschida
8 Sep 2016
I picked this vet because it was one of the very few clinics in the area that will see the wide variety of animals we had, and not just our dog and cats. It was important to me to have a doctor that ...
I picked this vet because it was one of the very few clinics in the area that will see the wide variety of animals we had, and not just our dog and cats. It was important to me to have a doctor that knew our family as a whole. From the moment I met Dr. Mahal, I knew I made the right decision. He has a very calm demeanor, very matter-a-fact, and is softly spoken. He himself is very calming, which is one of the most important qualities a doctor should have. The package is completed by having a wonderful understanding of such a variety of animals. I feel comforted to know that whatever animal I have, weather air, ground, or water, they have one of the best shots of recovery though him. The office appears run down, but a remodel, and especially paint would require the hospital to be shut down because many of his patients would be very sensitive to those fumes, and they would take a while to dissipate meaning animals would not be able to receive his care.
Kyleigh DePetro
22 Jul 2016
Such a great office. Vet and tech took time with my sweet older dog. Vet came in, got on level ground with my pup, and was petting him and did such a THOROUGH exam. They were so reasonable about price...
Such a great office. Vet and tech took time with my sweet older dog. Vet came in, got on level ground with my pup, and was petting him and did such a THOROUGH exam. They were so reasonable about prices and have them before doing any treatment. Such an awesome vet. I recommend to anyone who wants personable, kind, and compassionate care.
Brandileigha S.
28 Jun 2016
5 starts all the way. They took excellent care of my dog and preformed a surgery for about 1/5 of what I was quoted in Los Angeles. They saved my senior dog. The vet is wonderful and knowledgable. I d...
5 starts all the way. They took excellent care of my dog and preformed a surgery for about 1/5 of what I was quoted in Los Angeles. They saved my senior dog. The vet is wonderful and knowledgable. I don't know why these other people are drinking Haterade.
Allie O.
22 Jun 2016
Terrible company. We recently made an appointment for our two kittens to come in and get a check up because we had noticed what it looked like to be ear mites. We had made an appointment for this Rose...
Terrible company. We recently made an appointment for our two kittens to come in and get a check up because we had noticed what it looked like to be ear mites. We had made an appointment for this Rosedale location for 8:30am Thursday morning. My husband was the one taking them and picking them up. We did not hear back from anyone at the location all day long until my husband had to call to "check in" and see how our kittens were doing! Around 4pm is when they said they were finished. From 8:30am (a scheduled appointment) to 4pm??? 8 hours to get out kittens looked at and treated? So my husband picks them up at 4pm and he watched the staff grab the cardboard cat carrier we had brought them in out of a kennel and then took them out from the cardboard box! So that means 8 hours in very small cardboard box?!? Seems like animal abuse to me..but what do I know? Don't you think someone would say something to us? But no! But they did say why it took so long is because he didn't stay there for the appointment and just dropped them off and the "other" animals were a higher priority. No one said ANYTHING about us having to stay there or else our kittens wouldn't be treated in a timely manner! We made an appointment for that reason. I am ABSOLUTELY disgusted with this company and ashamed to have brought my animals to this location so they could spend 8 hours in a tiny cardboard box and be forgotten. Then they tried to charge us like $300 for cleaning and medicine. Will never recommend this awful place to anyone!
Amanda D.
19 Jun 2016
I would not recommend this office to anyone. We left with absolutely no answers as to what was causing our dog to be so sick after paying almost $400 for tests they wanted $462 more just for other tes...
I would not recommend this office to anyone. We left with absolutely no answers as to what was causing our dog to be so sick after paying almost $400 for tests they wanted $462 more just for other tests and we still got no answer except "theres some sort of infection" When we called and told them the medicine they had given wasn't helping they told us to bring him back in for another fee.
Dee Ham
2 Jun 2016
Staff is very attentive and caring! Cost is reasonable. Reception area and examine rooms need some updating, possible fresh paint. Doctor seems very knowledgeable.
Eric V.
12 May 2016
I brought my dog in for a limp. The facility is beat, somewhat dirty and looks more like an old residence that has been converted rather than a hospital. The exam tables are painted wood with zero way...
I brought my dog in for a limp. The facility is beat, somewhat dirty and looks more like an old residence that has been converted rather than a hospital. The exam tables are painted wood with zero way to properly disinfect etc. etc. The first $250 was for an X-ray. After two (2) hours the Doc shows me the X-Rays and states she has a torn ACL. This does not show up in an X-Ray. There are some visual clues like bone relationship to each other but nothing on an X-ray to observe. The Doc recommends immediate surgery at an additional cost of $1000-1200 to prevent meniscus tears. I asked him how many of these operations does he do? The Doc says on average about three (3) per week and they want to do blood work at $350 that would be out of the $1000-1200 surgery bill. Now they draw blood and are pressing the surgery for the next day. I put it off for the end of the week. As I get ready to go, one of the girls asks if I want pain medication for the dog until Friday? I ask what is it and is it included in the $1000-1200 price? She says no it is extra and it is Tramadol, so I tell her "No thanks I'll give her an Aspirin if need be. She says an Aspirin is not enough, so I said okay I'll give her some Tequila as I was working on exiting out the door. She turns her back to me and walks away and out of the side of her mouth she says "Well the dogs pain is on you". I stopped right there in my tracks and said excuse me what did you say, are you intimating that because I did not buy additional pain medication that I am causing my dog pain and I am somehow responsible? She say's Oh no I did not mean it like that..Then just how does a statement like that mean..at this point I was pretty darn irritated and left. I thought about it and was thinking three (3) ACL's per week, what are other vets bringing this guy their dogs or what? If your tool belt has only hammers does make everything look like a nail? Then the rush and the up sale and the money I had already surrendered. Something was not right so I went to another vet and told my story. Well, not only was the other place clean the Vet explained that if the ACL was completed the dog would be carrying her leg and on and on. After some manipulation and observation with some history the decision was, that if it is an ACL, which he felt was unlikely, it is a partial and it is definitely not time to start cutting up my dog. The Vet told me that an NSAID like aspirin was not a bad choice but might be a little weak and wrote me a script for meds I could get at Costco ie; Carprofen 75mg PO BID PRN.........NO CHARGE for the visit or the script...I am out the $600 and it hurts. Maybe I need that Tequila now.......
Ariel Violet Lopez Lomeli
1 May 2016
So we DID use the $25 exam, they honored that so that was great but we only went in for an eye infection in my husky, the doc gave him a shot for inflamation and a vitamin shot. Vitamins? But ok I gue...
So we DID use the $25 exam, they honored that so that was great but we only went in for an eye infection in my husky, the doc gave him a shot for inflamation and a vitamin shot. Vitamins? But ok I guess. But even after confirming with us that he wasn't in pain and wasn't rubbing or scratching his eye he wanted to put the dog under (another fee) and run tests (another fee) to rule out trauma when he already said there wasn't. There was no cut or rupture to the eye, no redness, no blood. Just a bit more "boogers" than normal. So we had to be firm with him and decline the unnecessary tests and fees. We ended up spending more thsn double what we had expected. I'm going back to Auburn from here on out.
Lupe Oseguera
10 Mar 2016
I must say that im very pleased and happy with the outcome of my visit, thank you guys are the best!!!!!! And the prices are way lower then I thought!!!!
Marisol Real
7 Feb 2016
I brought in my kitten a few days ago because a foster cat I had , had gotten her sick . Poor baby had diarrhea , and also needed her eye examined . I had found her when she was a kitten and had a pro...
I brought in my kitten a few days ago because a foster cat I had , had gotten her sick . Poor baby had diarrhea , and also needed her eye examined . I had found her when she was a kitten and had a protruding cornea ( that had already been taken care of ) The staff was super friendly and treated my kitten and myself very good. The dr answered all my questions ( and I had A LOT) they not only gave me a 15% discount for being a kitty foster mama, but he also sent home enough Meds for my other 3 cats at home who more than likely have giardia since my kitten tested positive for it . He saved me quite a bit of money , and they did charge an additional 5% because I used my care credit but they DID warn me before charging me . I appreciate everything they did for my babies !
James N.
3 Feb 2016
The care provided by the doctor and his staff is always affordable and professional. They always remember my pets and care about the outcome of any health concerns that I have for my animals. I would...
The care provided by the doctor and his staff is always affordable and professional. They always remember my pets and care about the outcome of any health concerns that I have for my animals. I would highly recommend All Critters Pet Hospital for all of your pets needs.
Kelly R.
2 Feb 2016
I could not have picked a better pet Doctor than I have been given here. The receptionist, Candace was super helpful when I called to make my first appointment and walked me through what I needed to d...
I could not have picked a better pet Doctor than I have been given here. The receptionist, Candace was super helpful when I called to make my first appointment and walked me through what I needed to do and bring with me. Once I got there she quickly got our animals back into the room and let the doctor know we were ready, she was so kind and informative I think she is wonderful! Dr Mahal is very relaxed and gives us the exact care we need and treats our animals like his own very loving and happy I really enjoyed his presence. Once we were ready to be billed Candace helped us go through the paperwork because a lot we didn't understand and set up appointments for certain surgeries our little animals need. They were fair priced and very honest with everything, I believe I had the best service thanks to Dr. Mahal and Candace.
Grant G.
22 Jan 2016
Dr. Singh and his staff are amazing. Our dog, Gizmo, ate some foreign objects which caused severe damage to parts of his intestines. I was out of town during his initial visit. Dr. Singh and the staff...
Dr. Singh and his staff are amazing. Our dog, Gizmo, ate some foreign objects which caused severe damage to parts of his intestines. I was out of town during his initial visit. Dr. Singh and the staff took care of my wife and Gizmo during a stressful time. Kandice even kept in touch with my wife throughout the surgery and recovery. All Critters is our to-go-to vet. Highly recommend.01-24-2016Unfortunately, Gizmo did not make it through the recovery, but all I can say is that I am thankful for Dr. and his staff. Words can not describe the efforts and passion of this office. Even though me and my wife lost our dog, we feel like we gained friends. Do your self a favor and choose All Critters as your primary vet, you won't regret it.
Renee Burkhart
13 Jan 2016
My two dogs stayed here in their kennel over Christmas weekend. About a week later, one started hacking and coughing. Today, the other one started... it is kennel cough (bordatella). Both of my dogs ...
My two dogs stayed here in their kennel over Christmas weekend. About a week later, one started hacking and coughing. Today, the other one started... it is kennel cough (bordatella). Both of my dogs had been immunized for this before going and are not around any other dogs... ever... not a happy camper here.
Naomie Soto
11 Jan 2016
My puppy had a minor surgery. She was well cared for and the staff is kind and helpful. I rated it a 4 our of 5 because the office/lobby and rooms can use some updating.
Karra G.
5 Dec 2015
This place is beyond unprofessional. I only took my puppy there, not previously reading reviews, to get her sutures taken out from her spay as recommended by the Kern Animal Shelter where I adopted he...
This place is beyond unprofessional. I only took my puppy there, not previously reading reviews, to get her sutures taken out from her spay as recommended by the Kern Animal Shelter where I adopted here. The first thing they started hounding me for were vaccinations they wanted to give her even though I had already taken her to Bakersfield animal hospital and they said her next vaccine would be 3 weeks from then and she was sick at the time so they wouldn't administer anything until she was 100% well. Whatever I told All critters(which isn't even on the building as their name) they wouldn't take no for an answer. She finally just took my dog back and within 2 minutes handed her back to me with blood all in her belly. I'm not even sure a doctor is the one who removed them because I never seen anyone else. I even called Bakersfield animal hospital to confirm she wouldn't need a vaccine soon and mentioned this place and the woman said she would never take her animals there. When another vet tells you that it says something.
Danielle Helmick
21 Nov 2015
Fast appointments, fair prices, great care! Love that they didn't try selling me on expensive treatment options and unnecessary meds. Very honest doctor.
Dana W.
17 Nov 2015
I am very pleased with my animals care here. The staff are very kind. Both DR.Mahal and staff stayed late to save my cats life after being attacked by a dog. He also saved my bunny from obstruction by...
I am very pleased with my animals care here. The staff are very kind. Both DR.Mahal and staff stayed late to save my cats life after being attacked by a dog. He also saved my bunny from obstruction by performing emergency surgery on her. I have nothing but good things toSay about my experience here. Thank you all critters!!
Monica Hinson
16 Oct 2015
We have taken both of our dogs here and both times have had excellent service. They staff is so kind and the Dr. is very thorough. I feel like they don't run you through and hoops trying to sell you s...
We have taken both of our dogs here and both times have had excellent service. They staff is so kind and the Dr. is very thorough. I feel like they don't run you through and hoops trying to sell you stuff you don't need.
Jennifer L.
12 Oct 2015
WORST PET HOSPITAL IN BAKERSFIELDi have never been so Unsatisfied with a business like I have with "All critters hospital" I wish I would have read the reviews before I stepped a foot in this place. I...
WORST PET HOSPITAL IN BAKERSFIELDi have never been so Unsatisfied with a business like I have with "All critters hospital" I wish I would have read the reviews before I stepped a foot in this place. I am so unhappy with their service and worst to say I risked my pets life taking him here. These people are rude and unprofessional, least to say THIEVES!!!!! I got charged for a vaccine my pet did not need and additional fees that I was not aware of. I paid half cash and half on my debit card so they kept my card on file and weeks later Come to find out I was charged extra fees without my approval. I did not swipe my card nor dos I sign to approve this transaction! I called regarding that issue and spoke to A girl names A.J and she said the doctor was busy and would return my call in 30 minutes, I waited about and hour and called back and spoke to a diferent girl names Emily who was just as rude and told me she was aware of my situation and that there was nothing they would do and they would not refund my money. they were so rude and inconsiderate. The receptionist Candice did not verbally tell me there was a follow up fee and no where on the papers they had given me did it say the follow up few was an additional charge.DR. Singh is a LIAR AND A THIEF.
Joe S.
31 Aug 2015
Beware this place is dangerously unclean, unsafe and staff if that's what you wanna call them are unprofessional. I went here on a Saturday because my mothers dog needed attention due to a bit of diar...
Beware this place is dangerously unclean, unsafe and staff if that's what you wanna call them are unprofessional. I went here on a Saturday because my mothers dog needed attention due to a bit of diarrhea, My regular vet was already closed so i went to this place. The techs are complete idiots, the doctor was very quiet, just said we need x-rays. blood work and a prescription all to the tune of $400.00 plus. They kept changing the prices as services were being rendered. I went back to pick up a refill on a prescription, rather than incurr an office visit charge at my regular vet, this time the prescription charge for a thirty day supply of half tablets was $48.00 plus a $12.00 refill charge...come on that is total BS! It's my opinion only lackeys can work here as they aren't too bright and certainly incorrectly added my bill upon check out. They argued with me when I requested they release my pets records to my regular vet, they kept giving me excuses as to why they could not release the records. I have a feeling they do not perform the services for which they charge, especially since they could not locate the X-rays they supposedly had taken....If I could give zero stars I would. They also never provided a receipt even though I kept asking for one, they kept giving excuses why they couldn't provide a receipt. Bottom line is...DO NOT GO HERE!!!! Plus, the diagnosis was incorrect, I have since taken the dog to my regular vet and she has received the proper treatment including a correct diagnosis. There is just no excuse for this place, avoid at all costs, don't make the mistake I did.
Cathie D.
14 Jul 2015
I came in here about a little less than a month ago, and I absolutely felt completely safe and so did my baby. Although the place does need some remodeling like new floors and paint, the staff are so ...
I came in here about a little less than a month ago, and I absolutely felt completely safe and so did my baby. Although the place does need some remodeling like new floors and paint, the staff are so compassionate, loving, and truly educated especially a sweet young lady that works there. I think she said her name is Marley, well she was able to answer every question I had without hesitation and she was able to give me symptoms, and causes when it came to vaccines and the yearly tests done. She wasn't allowed to answer some questions she said due to only being certified veterinary nurse, and Only doctors of course are allowed to diagnose. But Dr. Mahal was very informative in those areas. Highly recommend this place, low cost, and definitely coming back. Thank you Marley and Dr. Mahal.
Kim B.
6 Jul 2015
Terrible terrible terrible!!! If you love you animals do not take them here!!! They don't take care of them and treat their customers like crap. Also will try to charge you extra!!! Stay away!!! Th...
Terrible terrible terrible!!! If you love you animals do not take them here!!! They don't take care of them and treat their customers like crap. Also will try to charge you extra!!! Stay away!!! Then used my card on file and charged it illegally!!!
Courtney Cardenas
22 Apr 2015
I take my birds to them for grooming every month and they are fabulous with my babies! When my conure injured his eye, they allowed me to make payments so that I did not break the bank. They have alwa...
I take my birds to them for grooming every month and they are fabulous with my babies! When my conure injured his eye, they allowed me to make payments so that I did not break the bank. They have always been kind and helpful.
Daniel S.
25 Jan 2015
Dr. Singh Mahal is one of the kindness vets I have ever met! A few months onths ago, during a business trip, I found a baby dove that was very ill. As I was driving home from Visalia, I looked for a v...
Dr. Singh Mahal is one of the kindness vets I have ever met! A few months onths ago, during a business trip, I found a baby dove that was very ill. As I was driving home from Visalia, I looked for a vet to treat the baby bird. I stopped at one veterinary clinic, but the vets refused to look at the sick bird because it was wild. I was furious but determined to get help for the bird. After unsuccessfully calling a few vets, I called All Critters and was relieved when they agreed to see the baby dove. When I got there, they were very professional and friendly. It was very refreshing after my treatment by the other vet. Anyway, when Dr. Singh Mahal came to see the bird, I was stuck by his sincere concern and kindness for the baby bird. He examined the bird and determined it was starving and close to death. During the examination, the bird passed out and almost died. Dr. Mahal immediately took the bird and put it in oxygen, resuscitating it. His prognosis for the bird was not good, but he promised to do his best. He also promised to give me a huge discount on the treatment since it was a rescued bird. I'm sad to say the bird died a couple of hours later, but I can honestly say Dr. Singh Mahal tried his best to save it. Despite having given the bird over $250 in treatment, the Dr only charged me $40 for everything. Anyway, all I can say is All Critters is an amazing vet clinic and I really appreciate Dr. Singh Mahal and his staff.
Harcharandeep M.
25 Jan 2015
Dr. singh Mahal has cropped the ears of my great dane, awesome results. Staff is very helpful. Very reasonable prices. YP.com could have done a better job if the picture of the dog was cropped properl...
Dr. singh Mahal has cropped the ears of my great dane, awesome results. Staff is very helpful. Very reasonable prices. YP.com could have done a better job if the picture of the dog was cropped properly.
Jennifer Vasquez
21 Aug 2014
This hospital gave our bearded dragon the wrong dose of medication and now he most likely has liver and kidney failure. They treated him for an abscess and we got a second opinion and its actually a t...
This hospital gave our bearded dragon the wrong dose of medication and now he most likely has liver and kidney failure. They treated him for an abscess and we got a second opinion and its actually a tumor so now he is in renal failure for medication he didn't need . They tried to vet us to pay over $700.00 for a surgery for something that wasn't even wrong with him. I do not recommend bringing your pets to this place!
Kimberly M.
7 Aug 2014
This place is really disgusting. The waiting area was poorly lit and the floors were filthy. I understand this is a vet, but come on, the floors were AWFUL. I saw a dead roach by the front door and th...
This place is really disgusting. The waiting area was poorly lit and the floors were filthy. I understand this is a vet, but come on, the floors were AWFUL. I saw a dead roach by the front door and the fish tank needed a SERIOUS cleaning. The exam rooms weren't any better.The doctor seemed like he genuinely cared about the animals, but I still think this place needs some serious help. I would not recommend this facility to anyone, it was just not a pleasant place at all.
Elena P.
4 Aug 2014
Worst service ever. Prepaid for boarding, vaccine, and bath for my dog to be given on day of pick up. Was told "if you pick him up closer to 11 a.m, he'll be all clean and ready to go" (versus picking...
Worst service ever. Prepaid for boarding, vaccine, and bath for my dog to be given on day of pick up. Was told "if you pick him up closer to 11 a.m, he'll be all clean and ready to go" (versus picking him up first thing in the morning). Picked him up at 10:40. Girl behind desk tried to charge me again, luckily I had my receipt- I had paid the day I dropped off. Ok we're good to go. The entire drive home I'm thinking "man he smells bad- I don't think they bathed him". Called them and "oops- things were so hectic we forgot to bathe him. You can bring him back or we can just reimburse you". Either way I have to drive back. So I do. I ask for bath to be comped but 50% off is all they're willing to offer. I ask when can I pick him up- their response "oh it'll only take a few minutes, just wait". So I wait, and he's done in 5 minutes. I've never had grooming take 5 minutes! By now I'm so mad I just sit quietly (mainly because I had my daughter with me). I get my dog, and he still smells horrible! So now we just got back from Scruffy to Fluffy where I took him to get a proper grooming! Will NEVER go to All Critters Hospital again. Should've gotten a clue when I saw the huge disgusting fish tank in the lobby!
YPMobile User
9 Mar 2014
Amazing and very professional care. Dr.Singh Mahal performed fractured leg surgery on my 2 yrs. old lab hit by car. The surgery was done same day of the accident in the after hours. The staff is very ...
Amazing and very professional care. Dr.Singh Mahal performed fractured leg surgery on my 2 yrs. old lab hit by car. The surgery was done same day of the accident in the after hours. The staff is very sweet and helpful.The bill was very reasonable and more than that my dog Simba is doing wonderful without any minor complaint. When I go back for rechecks or annual shots Simba runs into the hospital without any stress.
jenif11
2 Apr 2011
They are very practical and obviously love working with all kinds of pets. So you can trust your pets are in good hands. Dr. Mahal is my vet for several years.They have very affordable prices. My sist...
They are very practical and obviously love working with all kinds of pets. So you can trust your pets are in good hands. Dr. Mahal is my vet for several years.They have very affordable prices. My sister also joined all critters hospital when she realized that she was paying more at an other place. All my pets are happy and healthy. My rabbit died of cancer after living a wonderful life of 11yrs. My family and i count on these people for the great care of all my pets. I recommend everyone to consult Dr. Mahal first,before you make an important decision about your loving pets health and wellness.
chrishohh
13 Sep 2007
Dr Singh was recomended to me by a local veterinarian. He saved my baby cocktoo's life by removing the feeding rubber tube from her stomach via a scope, without any surgery. I was very impressed on hi...
Dr Singh was recomended to me by a local veterinarian. He saved my baby cocktoo's life by removing the feeding rubber tube from her stomach via a scope, without any surgery. I was very impressed on his expertise. The service was great with reasonable costs. I strongly recomend every bird owner to consult him for any problem with you birds.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know