Even though I live deep in the southwest, I make the long trek across town to visit Stiern for my pets and I truly couldn't be happier with their service. Over the years, I've had absolutely atrocious... Read More
Even though I live deep in the southwest, I make the long trek across town to visit Stiern for my pets and I truly couldn't be happier with their service. Over the years, I've had absolutely atrocious experiences at various vets in town (namely: Banfield in the Petsmart on Ming? Completely misdiagnosed my great dane, then killed him by giving him a medication that I later found out is supposed to be taken for no more than 3 days. . . for 14 days!), but I will always use Stiern.Just to give you some background about how great these folks are:I got my dog from the pound, but she handed been fixed yet, so they wanted to hold her a few weeks so they could send her to their place to be spayed. Apparently, they were "several weeks behind." Aye. Fine. One week later, the day before Christmas, I received a phone call, "Yeah, she's coughing. She probably has parvo. We don't treat dogs here, so either you can come pick her up and take her to the vet yourself or we're going to put her to sleep."As an animal lover, I was horrified--- but since I had already bonded with her, I gave them my credit card over the phone and sent a friend to get her before I got off work. With the holiday, I couldn't take her into the vet for 3 days, but during that three days, she didn't cough even once. When I took her into Stiern and explained the situation, the vet checked her over and said, "This is the healthiest dog I've ever seen. I'll give you some antibiotics just in case, but she's perfectly fine. I can't believe they were going to put her down!" All well and good, yes?When I got back up front to check out, they told me I wasn't being charged, since nothing was wrong with the dog. Even though they gave me a bottle of antiobiotics. How nice is that?Every other time I've come in, they've been kind, prompt, and genuinely helpful. Prices are beyond reasonable. Check them out- they're worth the drive! Read Less