16 Reviews

Southampton Pet Hospital

Benicia, California
General Info
Southampton Pet Hospital is an integrative practice where we use current, conventional western medicine,COHAT dentistry,dental xray and surgery, traditional Chinese acupuncture and herbal medicine, healthy diets, spinal manipulation, laser phototherapy and cryosurgery.
Dr. Shelby Riddle and Dr. Dale Olm are a husband and wife team who graduated together from Cornell Veterinary School. They have made Benicia their home since 1992 and have a friendly and family oriented practice.
Southampton Pet Hospital formerly made its home in the Raleys' Shopping Center for 19 years and in the Summer of 2011 moved into its new, renovated, ADA accessible location at 490 East "L" Street on the corner of East 5th and East L Streets.
Reviews
Elaine Osuna
31 Mar 2018
REPORT
They have been my vet for over 20 years! All my animals live good, long lives! They truly care about you as a person and your animals. I could not imagine going to another vet. . I commute to t... Read More
They have been my vet for over 20 years! All my animals live good, long lives! They truly care about you as a person and your animals. I could not imagine going to another vet. . I commute to them from Oakland! Special shout out to vet tech extraordinaire, Beth, who all my pets adore and trust and who has been a calm, caring presence for us when we have had to say goodbye to a beloved pet. Read Less
Nancy Lopez
24 Mar 2018
REPORT
Patty LeLievre-Childs
17 Mar 2018
REPORT
They are the best ever. Only Vet I have used in n the last 20yrs
Lainie Lou
26 Feb 2018
REPORT
L M.
16 May 2017
REPORT
Dr Riddle and Dr Ohm are the best.  My girls are always treated well. Dr Riddle always does a very thorough exam and offers multiple options for a plan with my various stages of life girls. The staff ... Read More
Dr Riddle and Dr Ohm are the best.  My girls are always treated well. Dr Riddle always does a very thorough exam and offers multiple options for a plan with my various stages of life girls. The staff are always very sweet and caring with them. My dogs are princesses and don't often do well but they are always easy to take here. They offer so much to keep my girls happy and comfortable in their old age. Read Less
Barbara Noel
5 Nov 2016
REPORT
Great place and people! They take so much time with my Sophie!
Mindy Geske
6 Oct 2016
REPORT
Love Southampton Pet Hospital. Staff is friendly and always takes care of my fur kids! <3
M Renee
21 Dec 2015
REPORT
Just S.
27 Aug 2015
REPORT
I needed to get my dog to a vet. My dog swells up really bad from vaccines/shots. I knew he was due, so I called around to a few places asking if there was a way around giving him more shots (he's 9).... Read More
I needed to get my dog to a vet. My dog swells up really bad from vaccines/shots. I knew he was due, so I called around to a few places asking if there was a way around giving him more shots (he's 9). I called Southampton and the lady I spoke with over the phone told me yes there was (a note from the vet that I keep) and to bring him in. So I brought him in. The vet came in and gave me some pretty bad news extremely casually. Then after I told her he has a bad reaction to shots, she gave them to him anyway! It was the whole reason I came there. They advertise Eastern medicine, but my dog didn't experience ANY what so ever. Also my bill was $200+?? We're young, my husband had JUST graduated, I'm in nursing school and we had just moved to the Bay Area. Call me crazy but that price is very steep for what was done. Also my dog had a very high fever when I brought him in. She asked ME if that was normal for him?! I'm still scratching my head over that question. So another vet we go. Read Less
L H.
21 Aug 2015
REPORT
The team at Southampton Pet Hospital has cared for my cats and a rabbit for more than 15 years using a combination of Western and Eastern medicine. The results from the acupuncture therapy used on two... Read More
The team at Southampton Pet Hospital has cared for my cats and a rabbit for more than 15 years using a combination of Western and Eastern medicine. The results from the acupuncture therapy used on two of my cats has been phenomenal; their medical problems were difficult to treat using Western techniques. Both cats handled the needle insertion very well and were quite relaxed during their sessions. The team is very honest about not guaranteeing success. When your pet is suffering and they believe acupuncture might work, it's definitely worth a try! I strongly recommend them. It's worth the drive to Benicia if you're out of the area. Thanks for all of your help! Read Less
Tracey Frelot
19 Aug 2015
REPORT
Love this place. Great customer service, very knowledgeable doctors and Dr. Shelby is so nice and awesome with my cats! This is the best vet I have found. I wish I would have discovered them years ag... Read More
Love this place. Great customer service, very knowledgeable doctors and Dr. Shelby is so nice and awesome with my cats! This is the best vet I have found. I wish I would have discovered them years ago. Read Less
Cindy Haynes
10 Mar 2015
REPORT
I come over the bridge so that my fur babies can get the best in veterinary care. The doctors and staff are caring, and gentle. Nothing but the best for my babies.
Michelle Heberling
14 Nov 2014
REPORT
A great place to bring your fury loved ones! They are well taken care of, lots of love and the entire staff has an overall concern for the well being of your fury little friend. Thanks Southampton P... Read More
A great place to bring your fury loved ones! They are well taken care of, lots of love and the entire staff has an overall concern for the well being of your fury little friend. Thanks Southampton Pet Hospital you guys are awesome! Read Less
Gretchen H.
5 May 2013
REPORT
These guys are fantastic and know their stuff.  They are super sharp and I appreciate having them so close to home. Front desk is super helpful, friendly and professional as well.
yp-r13174
30 Aug 2011
REPORT
Great place for your 4 legged friends. They even do Holistic Acupuncture, that is so cool.
Rebecca P.
7 Jun 2011
REPORT
All reviews for this hospital should be titled "KNOW WHAT TO EXPECT."This hospital approaches pet health homeopathically first and traditionally second. First things first...if you don't know what thi... Read More
All reviews for this hospital should be titled "KNOW WHAT TO EXPECT."This hospital approaches pet health homeopathically first and traditionally second. First things first...if you don't know what this means, don't go there.  Second, expect to sign a waiver that releases the hospital of any liability should their treatment produce a negative result. If you are not comfortable with this...that's right...don't go there. We took our 2 year old pug here for an evaluation because she has had recurring urinary tract infections. We were tired of doping her up on antibiotics and no other vet seemed to have a reasonable approach to fixing the problem long term. We saw Dr. Riddle and she was extremely knowledgeable. In summary, we learned our pug's UTI problem could be related to food - a potentially simple and inexpensive treatment. This was good news considering another vet had gone so far as to tell us that we needed to have our pug's vulva trimmed for $2,000 (a procedure that NO other vet I have consulted has agreed with).The only reason I rated this hospital 4 stars instead of 5 is because their website and the appointment staff failed to mention the waiver you have to sign after your appointment. My husband and I were uncomfortable as a result and have since found another vet. Not because we are sue happy but because that wavier makes us doubt the credibility of their treatment approach. I have been to homeopathic people doctors and never had to sign any kind of waiver. Furthermore, they definitely should have told us about the waiver before we agreed to the somewhat expensive treatment (which amounted to a 2 hour consultation and some vitamins).So, now you should know what to expect before you go. If you strongly adhere to a homeopathic approach and know the benefits and consequences of that approach, this is the place for you. If not, another great vet is martinezanimalhospital.n…. Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(707) 745-1135
490 East L Street
Benicia California 94510
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-17:00PM
Wednesday
Wed
08:00AM-17:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Southampton Pet Hospital

Benicia, California
(16)
490 East L Street
Benicia California 94510
Southampton Pet Hospital is an integrative practice where we use current, conventional western medicine,COHAT dentistry,dental xray and surgery, traditional Chinese acupuncture and herbal medicine, healthy diets, spinal manipulation, laser phototherapy and cryosurgery.
Dr. Shelby Riddle and Dr. Dale Olm are a husband and wife team who graduated together from Cornell Veterinary School. They have made Benicia their home since 1992 and have a friendly and family oriented practice.
Southampton Pet Hospital formerly made its home in the Raleys' Shopping Center for 19 years and in the Summer of 2011 moved into its new, renovated, ADA accessible location at 490 East "L" Street on the corner of East 5th and East L Streets.
Monday
08:00AM-17:00PM
Tuesday
08:00AM-17:00PM
Wednesday
08:00AM-17:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-17:00PM
Elaine Osuna
31 Mar 2018
REPORT
They have been my vet for over 20 years! All my animals live good, long lives! They truly care about you as a person and your animals. I could not imagine going to another vet. . I commute to t... Read More
They have been my vet for over 20 years! All my animals live good, long lives! They truly care about you as a person and your animals. I could not imagine going to another vet. . I commute to them from Oakland! Special shout out to vet tech extraordinaire, Beth, who all my pets adore and trust and who has been a calm, caring presence for us when we have had to say goodbye to a beloved pet. Read Less
Nancy Lopez
24 Mar 2018
REPORT
Patty LeLievre-Childs
17 Mar 2018
REPORT
They are the best ever. Only Vet I have used in n the last 20yrs
Lainie Lou
26 Feb 2018
REPORT
L M.
16 May 2017
REPORT
Dr Riddle and Dr Ohm are the best.  My girls are always treated well. Dr Riddle always does a very thorough exam and offers multiple options for a plan with my various stages of life girls. The staff ... Read More
Dr Riddle and Dr Ohm are the best.  My girls are always treated well. Dr Riddle always does a very thorough exam and offers multiple options for a plan with my various stages of life girls. The staff are always very sweet and caring with them. My dogs are princesses and don't often do well but they are always easy to take here. They offer so much to keep my girls happy and comfortable in their old age. Read Less
Barbara Noel
5 Nov 2016
REPORT
Great place and people! They take so much time with my Sophie!
Mindy Geske
6 Oct 2016
REPORT
Love Southampton Pet Hospital. Staff is friendly and always takes care of my fur kids! <3
M Renee
21 Dec 2015
REPORT
Just S.
27 Aug 2015
REPORT
I needed to get my dog to a vet. My dog swells up really bad from vaccines/shots. I knew he was due, so I called around to a few places asking if there was a way around giving him more shots (he's 9).... Read More
I needed to get my dog to a vet. My dog swells up really bad from vaccines/shots. I knew he was due, so I called around to a few places asking if there was a way around giving him more shots (he's 9). I called Southampton and the lady I spoke with over the phone told me yes there was (a note from the vet that I keep) and to bring him in. So I brought him in. The vet came in and gave me some pretty bad news extremely casually. Then after I told her he has a bad reaction to shots, she gave them to him anyway! It was the whole reason I came there. They advertise Eastern medicine, but my dog didn't experience ANY what so ever. Also my bill was $200+?? We're young, my husband had JUST graduated, I'm in nursing school and we had just moved to the Bay Area. Call me crazy but that price is very steep for what was done. Also my dog had a very high fever when I brought him in. She asked ME if that was normal for him?! I'm still scratching my head over that question. So another vet we go. Read Less
L H.
21 Aug 2015
REPORT
The team at Southampton Pet Hospital has cared for my cats and a rabbit for more than 15 years using a combination of Western and Eastern medicine. The results from the acupuncture therapy used on two... Read More
The team at Southampton Pet Hospital has cared for my cats and a rabbit for more than 15 years using a combination of Western and Eastern medicine. The results from the acupuncture therapy used on two of my cats has been phenomenal; their medical problems were difficult to treat using Western techniques. Both cats handled the needle insertion very well and were quite relaxed during their sessions. The team is very honest about not guaranteeing success. When your pet is suffering and they believe acupuncture might work, it's definitely worth a try! I strongly recommend them. It's worth the drive to Benicia if you're out of the area. Thanks for all of your help! Read Less
Tracey Frelot
19 Aug 2015
REPORT
Love this place. Great customer service, very knowledgeable doctors and Dr. Shelby is so nice and awesome with my cats! This is the best vet I have found. I wish I would have discovered them years ag... Read More
Love this place. Great customer service, very knowledgeable doctors and Dr. Shelby is so nice and awesome with my cats! This is the best vet I have found. I wish I would have discovered them years ago. Read Less
Cindy Haynes
10 Mar 2015
REPORT
I come over the bridge so that my fur babies can get the best in veterinary care. The doctors and staff are caring, and gentle. Nothing but the best for my babies.
Michelle Heberling
14 Nov 2014
REPORT
A great place to bring your fury loved ones! They are well taken care of, lots of love and the entire staff has an overall concern for the well being of your fury little friend. Thanks Southampton P... Read More
A great place to bring your fury loved ones! They are well taken care of, lots of love and the entire staff has an overall concern for the well being of your fury little friend. Thanks Southampton Pet Hospital you guys are awesome! Read Less
Gretchen H.
5 May 2013
REPORT
These guys are fantastic and know their stuff.  They are super sharp and I appreciate having them so close to home. Front desk is super helpful, friendly and professional as well.
yp-r13174
30 Aug 2011
REPORT
Great place for your 4 legged friends. They even do Holistic Acupuncture, that is so cool.
Rebecca P.
7 Jun 2011
REPORT
All reviews for this hospital should be titled "KNOW WHAT TO EXPECT."This hospital approaches pet health homeopathically first and traditionally second. First things first...if you don't know what thi... Read More
All reviews for this hospital should be titled "KNOW WHAT TO EXPECT."This hospital approaches pet health homeopathically first and traditionally second. First things first...if you don't know what this means, don't go there.  Second, expect to sign a waiver that releases the hospital of any liability should their treatment produce a negative result. If you are not comfortable with this...that's right...don't go there. We took our 2 year old pug here for an evaluation because she has had recurring urinary tract infections. We were tired of doping her up on antibiotics and no other vet seemed to have a reasonable approach to fixing the problem long term. We saw Dr. Riddle and she was extremely knowledgeable. In summary, we learned our pug's UTI problem could be related to food - a potentially simple and inexpensive treatment. This was good news considering another vet had gone so far as to tell us that we needed to have our pug's vulva trimmed for $2,000 (a procedure that NO other vet I have consulted has agreed with).The only reason I rated this hospital 4 stars instead of 5 is because their website and the appointment staff failed to mention the waiver you have to sign after your appointment. My husband and I were uncomfortable as a result and have since found another vet. Not because we are sue happy but because that wavier makes us doubt the credibility of their treatment approach. I have been to homeopathic people doctors and never had to sign any kind of waiver. Furthermore, they definitely should have told us about the waiver before we agreed to the somewhat expensive treatment (which amounted to a 2 hour consultation and some vitamins).So, now you should know what to expect before you go. If you strongly adhere to a homeopathic approach and know the benefits and consequences of that approach, this is the place for you. If not, another great vet is martinezanimalhospital.n…. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know